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The Metabolic Institute

5.0 (1 review)
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Updated 1 month ago

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7 years ago

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Dr Cranney Family Medicine

Dr Cranney Family Medicine

4.5(8 reviews)
0.1 mi

I've always received great care from Dr. Cranney, which makes this review especially difficult to…read morewrite. Unfortunately, I've found myself in a really tough situation. After suffering a heart attack, taking time off to recover, and relocating, I've been struggling financially and haven't been able to pay the monthly fee required to continue seeing Dr. Cranney. I've been trying to renew my long-standing prescriptions for high blood pressure and depression--medications that are essential for my well-being. Despite explaining my circumstances, the office refused to refill them. I understand policies and procedures, but this felt cold and irresponsible, especially given the critical nature of the medications. I followed their recommendation to contact the CHAS clinic, but the first available appointment isn't until the end of June. I was then transferred to the hospital's follow-up department, but they were unable to help. At this point, my only remaining option seems to be urgent care, just to access the medications I've been stable on for years. I'm deeply disappointed by how this was handled. I believe patients--especially those dealing with serious health issues--deserve more compassion and flexibility. I hope sharing my experience helps others understand what to expect.

Dr. Cranney has been my husband's and my Primary Care Physician for a while now. We were patients…read morewhen he was at Multicare; I felt he really listened to me, & my concerns. He took great care of my husband; my husband and Dr. Cranney have similar senses of humor so they also genuinely liked each other. The office staff is always friendly, courteous and very helpful. When I needed insurance information and was out of town, I called their office to see if they had the details I needed. Initially, only a portion of the information was found; I received a call a few minutes later from their Office Manager who had gone back into my records and found what I needed. Talk about going above and beyond!

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CHAS Health - Perry Street Clinic

CHAS Health - Perry Street Clinic

2.3(4 reviews)
1.5 mi

Receptionists and nurses are nice. My kids doctor is decent. But she was on maternity leave and we…read morehave been having a different doctor seeing my kids. We have been having to pay co-pay for 2 of baby's well visits. I talked to a receptionist and was told it was our insurance that is charging us since there should not be any co-pay for well visits. Then I talked to the insurance and they told me it's the clinic that coded as an office visit instead of a checkup. It happened twice and started to feel personal. We will probably change the clinic unless the doctor comes back by the next checkup. -UPDATE My wife and I went to an annual preventive checkup since our PCP came back from maternity leave. We were surprised by bills from Chas AGAIN. Our insurance should cover 100% for one annual checkup for each individual. We talked to Chas and they told us our well visit turned into "diagnostic" once we answered questions the doctor asked. We were unaware and feels like being tricked into. We only answered what our doctor asked and there were nothing special the doctor did except giving us a tdap (which was covered by our insurance.) Their practice seems morally wrong and unethical. It even seems fraudulent. We will be seeking formal complaints against the facility.

What a bunch of morons at the Chas at Market.They had me running around getting forms signed.They…read morehad highlighted on the form where to have my wife fill out. I spend 1.30 running around town to get it filled out and bring it back.When I returned they said that they had highlighted it in the wrong places. It was their mistake and said well sorry.Then was told you need to got get it fill out again. They don't have clue what the heck they are doing . Called to talk to a supervisor and was told they are all in a meeting. Please leave a message.I said pass and will never go back to Chas in Spokane .

The Metabolic Institute - medcenters - Updated June 2026

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