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    The Mission Theater

    5.0 (3 reviews)
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    Updated 1 month ago

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    2 months ago

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    8 months ago

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    AMC Temecula 10

    AMC Temecula 10

    (277 reviews)

    Located in the Tower Plaza Center (right off the 15 FWY, off Racho California Rd exit) with plenty…read moreof parking, surrounded by shops and close to Old Town. I loved the intimate feel of the theater... clean, great sound/picture, and the temperature was spot on. While the spacious recliners are comfy, they're showing some wear and could use some TLC. Service at the door was cold, but the concession staff made up for it as they were super friendly and happy to assist. You can grab your tickets via the app or at the concession stand since the box office in front is decommissioned. There's a cocktail bar for those who want more options. Overall, a solid experience here.

    Good morning, I've…read morebeen an A-List member with AMC Theatres for over five years, and I've always had a great experience--until today. Around 10:20 AM, my wife attempted to use tickets that were purchased through my account, something we've never had an issue with before. However, she was told she could not use them simply because the tickets were under my name. We share the same last name, and this has never been a problem in the past, which makes this situation very confusing and frustrating. As a result, she was forced to purchase additional tickets separately, which should not have been necessary. This experience has left me disappointed, and it's making me reconsider continuing my A-List membership. I would appreciate clarification on this policy and an explanation as to why this issue occurred today when it has not been enforced previously. Thank you for your time, and I look forward to your response. Sincerely, Jonathan Torres

    Cinépolis Luxury Cinemas - Arcade in front of

    Cinépolis Luxury Cinemas

    (568 reviews)

    Bottomless popcorn! I got enough points for it and wow it's a great deal. So appreciate the workers…read moreand we had such a great time. Friend got meals and they enjoyed them. We had such a fun time together. Only issue is the soap dispensers in ladies bathroom consistently do not work. Worker will give you some soap so you can go in and wash up but that's annoying to have to ask each time. Please fix the dispensers. Seats are comfortable. Decently clean. I mean it's a movie theater. I grew up almost losing a show with floors so sticky so this place is clean in comparison. Come Enjoy family or friends night out, we did.

    The manager of this theater has HORRIBLE customer service skills! It is not the first time I've had…read moreto deal with her. but I really hope it's the last. The first time I had to deal with her was after my friends and I had gone into a theater in winter without being warned that it had no heater, and it was absolutely freezing to the point where my friends were shivering and their teeth were chattering. I had worn a jacket with a hood and brought a blanket and I actually had to sit there with the hood up. I mean we're talking frigid! On the way out of the theater, I recognized her as the manager so I approached her and she basically just said well the heater is broken. As if there was nothing she could do about it and she was very unfriendly and I thought frankly she was rude. Fast forward to 1/27/26 -we went on discount Tuesday to see the movie "Marty Supreme." We were about 10 minutes into the movie, I would guesstimate, and suddenly the fire alarms were going off and the lights were flashing. So everybody in the theater filed out and by the time, my friends and I got out into the lobby, we were told it was a "false alarm". So we all just ran back & got into our seats as quickly as possible. But then we were sitting there and the lights just kept flashing. It was a huge distraction and it made our theater experience horrible. But we go to the movies almost every Tuesday at that theater. Since they've discontinued senior day on Wednesdays, we take advantage of the discount day on Tuesdays. The couple next to us got up and said they were leaving and getting a refund. That was before the lights quit flashing, so my friends and I all stood up and started to leave and then suddenly the lights quit flashing. So then we had to file back to our seats again. We were thinking well maybe they'll rewind the movie. But they never did. We sat back down and vowed to ask the manager to give us some compensation on our way out. One of my friends asked for her money back. I wouldn't have asked for that, but she was ahead of me, so whatever! I would've expected a free popcorn or concession of some kind. But this manager said to us, "they were supposed to rewind the movie." I said to her "they did not rewind the movie". So after watching a nearly 3 hour long movie, she tells us "all I can do is rewind the movie right now and let you sit and watch it"!!!! We didn't have time, not to mention the fact that every movie comes with about a 20 minute lead-in of commercials. REALLY??? THAT WAS ALL SHE COULD DO ?? Didn't she mean THAT WAS ALL SHE WOULD DO??? And you know a friendly, smiling attitude would've gone a long way in this situation. Or how about the words "I'm sorry"?? How about pretending to give a damn, even if you don't , which was clear. She is the worst manager I have ever had to deal with! Any manager with a half a brain knows that although it may cost a little bit of money to offer a disgruntled customer a free popcorn or a free Coke or a free movie ticket for future use goes a very long way in creating Goodwill towards your establishment. Especially if you SMILE!!! This manager is unfriendly and inept. You made three customers very unhappy today. Actually I'm sure a lot of people just put up & shut up. Which is clearly what she wanted us to do. Shame on you, Cinepolis!! I KNOW you can do better than this!!!

    The Mission Theater - venues - Updated May 2026

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