In January 2025, neighbor across the hall begin playing music across the hall so loud even with my bedroom door closed it was like being in their living room. This went from the last week in January to the first week of September 2025. Management knew about this because of the complaints received and it still took them 8 months to act. Not to mention neighbor next to me started smoking weed early in the morning and it would come through my bedroom wall. Avoid this place... I have moved, people play music but the construction isn't poor so we don't disturb each other where I live now. Oh and the parking is FREE read more

Roach infested apartment with subpar management. They harass residents and make up new rules to disallow residents to use the amenity spaces that they pay SO much (um, over $600 annually plus monthly fees) to use. Disgusted. I do not recommend unless you like to be overcharged for project housing. read more

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DO NOT LIVE HERE!!! These people are monsters, liars, and thieves above all else. I rented from Bozzuto at this facility for 4 years. I started at a studio and upgraded to a one -bedroom. No staff in the leasing office is ever on the same page, so you'll get different answers from them all. The switch from the studio apartment was a mess, and I am still not thoroughly convinced that I was not charged for both units the month I moved. I chose to let it go after some lame apology cupcakes from the property GM. That was just the beginning. I lived in the one-bedroom for years, and signed several 14-month leases. I was a model resident - clean, quiet, and never argued when the rent prices soared for no reason. I moved out August of 2025, and my issues are still not resolved. Given the confusion I encountered with the studio apartment transition, I was proactive with my questions. First issue. The floor leaked water a year prior due to construction in the retail spaces underneath. I was told to move my own furniture for a full replacement. I could not do this physically, so I made the choice to deal with the minimal floor damage and they could replace after I left. I specifically asked this in writing to a leasing staff member - that I should not be charged per the prior agreement. It was confirmed in writing, and I was charged anyway. Second and biggest issue. The pro-rated rent. I moved August 11, which was the end date of my lease. I asked about whether I would pay the entire month's rent upfront and receive a refund or if I would just pay the smaller amount. I was enrolled in auto pay, which is why I asked. I was told I would only be charged the pro-rated amount, but to remove myself from auto-pay (obviously...) I guess I didn't remove myself in time for the autopay to stop, because I was charged the full amount. When I inquired in August, I was told in writing by the General Manager TIFFANY GAYLES that I would receive a refund check for that with my deposit etc. It never came, so in response to that, Tiffany changed her mind, said her previous email was "sent in error". She decided it was my fault for "failing to remove myself from autopay." A fantastic display of hypocrisy - she can send an email in error promising me payment in writing, however money that is owed to me, I won't get back?!? It's illegal, and when I noted that I would be going to my attorney, Tiffany clapped back with their pathetic legal team, who then sent a "scare" letter to convince me I had no case, while noting nothing in my lease or any legal documentation at all. After all that, they say I still owe THEM money for damages (such as a massive dust collection by the water heater, which was in a LOCKED closet I could not access...) These people are petty, repulsive thieves and at the very least I want Tiffany fired. She is just a massive bitch. I tried contacting Buzzuto's CEO in desperation around Christmas, begging for someone to say that this is wrong. He never answered and upon further research I've found BOZZUTO INVOLVED IN RENT FIXING IN RECENT YEARS. Absolute predators - DO NOT LIVE IN ANY OF THEIR PROPERTIES! And avoid this one so you don't have to deal with Ms. Hypocrite Tiffany. read more

Recently toured this property and I was quite impressed. The leasing staff was knowledgeable and helpful. We did our tour with Canise who was an absolute delight. She was able to answer all of questions and if we decide to live here it will be because of her. read more

I haven't had hot water running in my unit since 1/2/25. Maintenance acknowledged the broken water heater but had not satisfied his job to fix nor replace it. I have been purchasing hotel rooms, showering in public spaces and using public laundromats for the past 45+ days. Not only did Bozzuto neglect to fix this issue, they also denied to provide supplemental housing while their unit was being fixed to DC code standard. Dc government also came to confirm that the water in the unit does not meet DC code - in the middle of the winter - all while charging and accepting market-rate rent: $2,200 per month plus utilities. I have pending cases to compensate the pain, suffering and costs endured due to their noncompliance to DC housing codes and laws. DO NOT MOVE HERE! read more

On Saturday, 10/21/23 I was brutally attacked up the street from the Modern while walking my dog and my dog was stolen. I have been a resident for 3 years at the Modern and have complained REPEATEDLY about the management, specifically about the leasing office and their lack of concern for the resident. This attack was THE FINAL STRAW for me. On Sunday, 10/22/23, the weekend concierge was advised of the incident so that other residents could be warned of the potential danger in the surrounding area. Emails are sent by the management in the leasing office. The weekend concierge was very sympathetic and offered me pepper spray. The on-call facilities supervisor, Christian, also reached out to me personally because my story became local news. He was genuinely concerned for my future safety as well as empathetic for having my dog stolen. On Monday 10/23/23, I approached the security supervisor, Pineda, to ask if he had been aware of the incident around 745am. He was DISMISSIVE and said Yes, he's made aware of all incidents over the weekend. He did not show any empathy for the giant gash on my forehead for being attacked at gunpoint. I asked him to advise Tiffany Gales, the general manager, to contact me once she got in at 9am. She contact me at 9:05am however I was unable to answer as I was in contact with the Detective from my attack. She left a voicemail that was 13 seconds long just asking for a call back, NOTHING about my attack. I decided to speak to her in person later that day. Upon walking into the leasing office, the staff showed no concern for my attack but advised me Tiffany had left early and would be back the next day. On Tuesday 10/24/23, I asked Pineda, security supervisor, to have Tiffany, general manager, contact me again when she gets in at 9am. At 9:28am, I received a call from Tiffany that I missed again as I was speaking to someone regarding the case building against my attackers. She left a voicemail lasting 16 seconds requesting a call back, again NOTHING about my attack. I called her back at 9:29am and immediately asked her if she knew about the attack. She indicated yes to which I asked why an email was not sent to the residents to warn them of the risk of walking in the area. Her response was disgustingly disappointing. She stated that management did not want to send an email out about the details of the attack because it was personal information. I responded back that a general email could have and should have been sent IMMEDIATELY and reminded her we have many elderly, young, dog walking, single residents all susceptible to an attack. She agreed. It was understood an email was necessary. I also asked that given the circumstances, if early lease termination would be possible and she stated Yes. In a previous conversation, prior to my attack, in October, I called Tiffany and advised her I would not be renewing my lease due to expire on 12/31/23. I asked Tiffany if any additional fees would be due given my last rent payment in November and she stated No. Today is Thursday, 10/26/23 and no warning or update to the residents have been sent out. Residents who are the private NOT MANAGEMENT sponsored Facebook group are aware and reached out. Other residents who were not warned by the building management were made aware from the local news stories. Residents who had no knowledge saw my face and I had to explain what happened. Residents who do not fall into any of those categories are STILL NOT AWARE. The cherry on the cake, TONIGHT at 4:58pm, I received an email from management. No, it was not about my attack nor how I'm feeling nor how I'm recovering nor if anything was needed, IT WAS BILL. A generic email letting me know what the prorated charges for my final rent payment sent by Shereece Standard, the NEWLY appointed assistant general manager. When she claimed that position is unknown as changes in the leasing office ARE NOT communicated. Prior to her, it was Jennifer Gebhardt who's resignation was never communicated. I personally requested to Tiffany not to have Shereece ever contact me as we had one interaction in 2022 and I found her EXTREMELY RUDE and UNINTELLECTUAL. Whenever I have an issue I request to speak to Tiffany directly. I am completely appalled that 5 days after being attacked, not one person from management has reached out to check on one of their residents after being attacked at gunpoint but felt inclined to send an emailed bill. Beyond my attack, there have been MULTIPLE vehicles broken into around the property that is never communicated. Resident safety does not appear to be a top priority. The hired security guards ESPECIALLY late at night are young females who have been spotted on their phones or sleeping in lounge areas or young males who sit with concierge rather than patrolling the building. Beyond safety, I have also complained several times about the upkeep of the property, specifically the landscaping. It continues to decline year after year. read more

I would like to preface this review by indicating that the maintenance and cleaning crew are wonderful and keep the building in working order and looking great. The most negative aspect of living in this building is interacting with the concierge that works from 7am - 3pm, Courtney White. She receives complaints weekly. She has friends who don't live in the building write fake Google reviews for the building. As far as privacy She shares with tenants and building contractors who is behind in rent, speaks freely in the lobby about who has had a domestic dispute and often victim blames the women "I don't understand how they let this happen? You gave him a key? He has to go to sleep, so do something." We had a group of students living in the building from east Asia, and she repeatedly referred to them as sims and made fun of their accents. People from different countries have different styles. She mocks accents of people from other countries, especially west African counties and remarked on how they "always stink". This remark came after I said a woman coming out of the gym looked great, and this was Courtney's response. Lol She has also informed me one of my neighbors on my floor was cheating on his spouse because she saw him kissing someone in the lobby, she also informed me when my other neighbor's girlfriend moved out. These is highly personal information. She is at work and should not use resident's lives as fodder for gossip. I know which elders are being abused by their children in the building. I know who she thinks has a BBL , who she believes is driving a stolen car and which residents and staff in the property management office used to a a stripper and "that's why she's so ghetto", had a drug problem and who has different men coming in and out of their apartment at night. I am friends with a former employee and she told me Courtney was filling her in on someone's previous drug addiction and only fans that worked in the office. And you're training people!? New policies on Resident/staff privacy and some basic DE&I Training seem to be in order. According to Courtney, her words, whenever a resident complains Tiffany the General Manager tells them everyone loves her. We don't. We complain. I went to the corporate office in person to raise my concerns and was told that Courtney would not be fired because there is an HR process. So what is that? Is she on a PIP? A few ew day after I clocked out early to physically go to the corporate office to complain, another resident complained about her not doing something for her because she doesn't like her. Just do your job! Today I was told by front desk staff that this woman moved my return package so it wouldn't be picked up. What business process includes spite? Is this up to Bozzuto standards? She's exhibited this behavior for over 3 years and nothing has changed. Lol If you select the Modern as your residence, please stay to yourself and pick up your packages after 3pm when that horrible woman leaves. read more

Tiffany was very disrespectful she let her Concerige disrespect me and didn't do anything about it they are very unprofessional and they don't pay there workers read more

I was so excited to move into my new apartment at the modern, but it has been a headache since day one. I was not sent my lease or my documents until the day of my move in AFTER I inquired with the leasing office. Had I not inquired, I'm not sure it would've happened! Once we moved in, we immediately had to file several work requests including for the laundry not working, the stove not working and the AC not working. They were swiftly fixed but I shouldn't be moving into an already dysfunctional apartment! In the time after our move in, our leasing agent kept calling while I was at work to ask me and my roommate to fill out miscellaneous paperwork that she forgot to have us complete on day 1. She also miscalculated our first month's rent which led to a later payment of $100 extra dollars. At this point, I am 12 months into my 13 month lease and just trying to avoid the leasing office at all costs. The concierge staff are not friendly and are often not even there! Recently, residents have been receiving aggressive emails from management because some residents have been abusing the rooftop and pool privileges. I've attached a copy of the emails. As of now, we as residents who pay high rent costs are no longer allowed to bring any guests to the roof and must randomly submit to ID checks by security. This is insane and not fair given that management and the concierge should be reevaluating their security policies and not punishing the residents for their inadequacy. I hope that all of this management leaves and new Bozzuto management is brought in. I have never seen a Bozzuto property as terribly managed and I am disappointed that Bozzuto managers have not yet taken action to rectify this disaster. My advice? Unless management changes- DO NOT MOVE HERE. read more

The Modern at Art Place - Apartments Near Me - Washington, DC, District of Columbia

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I lived at the Modern for over 5 years (with my wife Jeannie and Dog-Lulu) and I have nothing but positive things to say. The Modern is a huge building filled with people from all walks of life. You have professionals living there, students, senior citizens, families with small children, white, black, latino, asian, and I sure many others that I am forgetting. The Modern is a true representation of the demographics for the District of Columbia and I loved it. I lived in the South Bldg and for the most part the building common areas were very clean and the staff was always pleasant. The folks that worked the concierge at all times treated me with respect and professionalism. Courtney and Ashley..thank you both for making the Modern feel like home. Dealing with the public is never an easy job....you two should be commended on a job well done. (You both have more patience than I will ever have) . I also want to thank Officer Pineda who is more than just security.. I remember once when I entered the building carrying a ton of groceries...Officer Pineda went out of his way to open the elevator doors for me. Thank you Officer Pineda and remember to take a vacation sometime. In sum, for the price, location, staff and DC experience, I would recommend living here. Lulu, Jeannie and I thank you all. read more

DON NOT MOVE IN RODENT INFESTATION !! It has been 5 weeks since contacting management about a rodent infestation and I have been neglected. I have put in 7 maintenance requests in 5 weeks in regards to an infestation of rodents in my unit to no avail. Management does not care about its residents. They simply care about filling vacant apartments. Once you become a resident they do not care about your concerns. I have found multiple rodents on multiple occasions. I recently found a dead rodent in my washer and dryer ruining all of my clothes and garments. My apartment has rodent feces and urine at every corner of my home. I have emailed the General Manager Sarah Curcio-Rudy. More and more rodents are appearing. Last night I literally had a rodent crawling on me while I was in bed. I am currently living in a hotel because my apartment is unlivable. I am paying $150/night out of my own pocket. Sarah nor Bozzuto has offered any help. DCRA and the Health Department are on the way to inspect the property See photos below! read more

The Modern at Art Place - RAT INFESTATION - Apartments Near Me - Washington, DC, District of Columbia

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Shereece really assisted me by answering all my questions and helping me out during the leasing process.I would recommend staying here!

Update: A rep from Modern at Art Place contacted me today after reading my review. She said Modern at Art Place had already issued the $450 refund back to my credit card in late August, so I shouldn't expect a second refund. I'm not actually expecting a second refund (that would be insane). My credit card company has issued a CONDITIONAL CREDIT pending a response from Modern at Art Place to my dispute of the $450 transaction. It is possible for the credit card company to RESCIND that CONDITIONAL credit at the end of the dispute investigation. Either way, the matter hasn't been fully resolved until Modern at Art Place responds to the credit card company (by 10/13) or they actually issue a refund. (See attached screenshot taken today) -- I called the phone number listed on the website several times, and it took many calls for someone to even pick up. No one ended up returning the multiple voicemails I left. I just had to keep calling. The representative who eventually answered was rude. I asked her a few questions about fees and the property. She impatiently told me that my questions should be directed to an actual leasing agent while talking to someone in the background repeatedly. I thought I called the leasing office...but you're not a leasing agent? I had to call again several times to get in touch with an actual leasing agent. I went through the application process, paid the application fee ($50) and the "earnest fee" ($450), but I decided to go with another property altogether based on the poor customer service. I notified them on August 3 that I was rescinding my application. The terms of application state that in the event that the application is rescinded, the earnest fee would be refunded. I had to follow up on August 12 and then again on August 14 to get a response regarding the refund. It is now October 7, and I have yet to receive the refund. I've had to resort to submitting a disputed charge with my credit card company to get the $450 back. read more

The Modern at Art Place - Apartments Near Me - Washington, DC, District of Columbia

Be aware, no complains later regarding CONSTRUCTION NOISE. They add to the contract that we waive to cancel the contract for construction noise. I've been living here for more than a year. Every week day they are making construction noise. EVERY WEEK DAY for more than A YEAR!!! No estimate when it will end. Now, they are also doing CONSTRUCTION DURING SATURDAY MORNING. They do not make any exception to us, but they can do whatever they want. And we have to live with the noise. Just be aware if you want to move to The Modern at Art Place, it is in the contract that there will be construction noise and we "wave the right to withhold rent due to noise." So be aware, there will be noise every day, also weekends now. I am moving out ASAP. If you don't care about construction noise, this is your place. If you want a quiet place to live, run away from here. read more

As you can see most of the reviews aren't about living here and only refer to touring with the sales team. Of course they're nice when you tour. I'll inform you about my experiences living here. The first few months of living at the Modern were great until more people moved in and the staff started paying less attention to real issues. Since I lived here there's been major changes to staff almost everyone perviously names in reviews such as Johnny, Quay, etc do not work here anymore. The new staff I will be referring to is Attiya, Isabelle and etc. 3 main reasons why you might want to rethink living at the Modern with the current staff: 1.) They do not fine neighbors for noise complaints. You can simply do whatever you want. I've had my neighbors continuously stomp, and roll above me but when I finally had an employee verify the noise I was told they don't fine anyone for noise. The staff simply gives them a nice chat about them being loud. How sweet. Attiya was extremely rude to me when I finally asked her to take action on the situation So good luck if you get horrible neighbors. 2) Security. They bumped up the security staff now after someone was assaulted on the north end entrance of the building. So that's great that they increased security. Now all I see is security at the desk. Not sure what they're securing at the desk but hey at least we have it right? 3) The cleanliness of your neighbors. It takes a village. That's the saying and it cannot be more true. In the past (almost 2 years) I've seen a decline in the common spaces. Dog poo and pee in the hallways. People throw up in the elevators. Stolen computers in the computer room and art book/pens are just missing from the game room. It's sad but when there's a lack of respect for the common areas it kinda sucks. Here's a few things I like about the Modern: The cleaning staff is friendly and does a great job keeping my floor clean when they can. The concierge staff is always willing to help. The mailman is very nice and I've seen him walk upstairs to deliver mail to older people. The older residents have a common room for themselves. The gym is great! I wish it wasn't 70% treadmills though. The train is really close! In conclusion, that's what it's been like for me living at The Modern since it opened. Hope this helps! read more

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This is my second review. I was asked to take down my first one after meeting with management staff to address my concerns. However, things have only gotten worse and I feel that those considering living here should be warned. I will begin with the positives. First the exterior - the building appears lovely. Sleek, well-manicured, high end. Apartments are overall very nice - despite all the issues I'm about to mention, I must say that I am happy in my one-bedroom and have had basically no problems. When I have put in requests for minor repairs (light bulb out, loose hinge on a cabinet), the maintenance team has been very quick to fulfill them. The same can't be said for some of my neighbor's apartments - they've had major issues with windows, floors, heating/cooling, mold in the ceiling that wasn't addressed for MONTHS, and broken appliances from the start. Now, to expand on the truly appalling problems with this place. It would take far too many paragraphs to detail the epidemic of incompetence permeating this place, so I'll summarize. 1. Careless, apathetic concierge staff who failed to feed my two cats for THREE DAYS while I was out of town, even though there were clear instructions given via a paper form, emails, phone calls, and in-person conversations. I was away from a Friday afternoon to a Tuesday afternoon - they were only fed on Saturday. They could've become ill or passed away. 2. Management/leasing staff, to their credit, are generally friendly and willing to listen to concerns, but are ineffective at enforcing changes to the aforementioned apathy and carelessness. There's listening, and then there's taking action to resolve issues. That doesn't happen. Communication could also be far improved, as it sometimes takes multiple emails and phone calls to get ahold of someone. 3. Related to the above point, shockingly condescending emails to residents. One instance involved the pool and rooftop amenities suddenly being closed off to ALL residents, even though only some were responsible for breaking rules. So essentially - punishing everyone for the bad behavior of a few, and effectively treating us like toddlers. 4. High turnover among concierge and leasing/management staff creates issues when residents can't keep track of who still works there and who is responsible for what. Further, improper/incomplete training of staff - be they full-time, part-time or temp - leads to situations like the failure to feed pets for days, as previously mentioned. As I said, I could go on endlessly about the issues I've experienced living here since April 2018 - pet neglect, staff touching my personal belongings, incorrect information in my lease, misinformation about rent payment grace periods, unsecured doors allowing non-residents to enter unfettered, etc. - but I think you get the idea. TLDR: Look elsewhere. read more

Current resident. The Modern is falsely advertised as a smoke-free community. My unit and other resident's units consistently smell like cigarette smoke due to others smoking in the buildings. Management is consistently unhelpful with this issue and does not even attempt to identify offenders. They have sent 1 notice to the community since I originally brought this to their attention over a month ago. I have lost track of the number of times I've gone to "file a complaint." They often do not follow up unless I email twice or specifically request to speak to someone in the leasing office. It's ridiculous and I plan to move out as soon as my lease is up read more

Do not sign a lease at The Modern, whatever you do. A terrible place to live. The construction noise in the building is unbearable and isn't going to let up anytime soon and the leasing office is an absolute nightmare to deal with. read more

I truly enjoyed my time at The Modern. My partner and I made so many amazing memories here. Our apartment was beautiful with lots of light and amazing views of the National Basilica. This was our first time living in the district and we took full advantage of it. From the proximity to the metro to the many food/service apps available. We got really lucky with our unit and any time we had something malfunction or in need of changing, maintenance staff was on it within 24 hours. We lived in other apartment complexes prior to living at the modern and this was the first time we did not have paper thin walls. Furthermore, the cleaning staff in the building was amazing. It felt good coming home to a well maintained building. I took away one star because sadly not every person living there respected the building or the common areas. read more

The Modern at Art Place - Apartments Near Me - Washington, DC, District of Columbia

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I'm sure there has to be a silver lining here... Toured this property with Sade mid/late June. Sade was very professional and personable. The property is nice, the close vicinity to metro is the gold, and there seems to be a diverse demographic here. I did note that this community has a credit card reader on the Starbucks coffee machine... Kind of sketchy as I've toured other properties in more "effluent" areas with free Starbucks coffee. Not a deal breaker, though it is a noted brand inconsistency. Anyhow, I expressed to to Sade that I'd be putting in my application within the next 2 weeks as I needed to take full advantage of the advertised 3 month hold option in efforts to receive the concession special, and give myself time to exhaust my lease nearing end. Unfortunately, the unit I was interested in was no longer available when I applied July 8th, so I went with the second best option for me. SUCCESS! I was approved, and ready to talk business. I scheduled to pop in to actually view the unit I'd submitted hold for, and my experience started to dwindle from there. Firstly I was told that the unit would no longer be held for 3 months, but now just 2. As this was NOT what I'd applied for in the system, I did not expect for a Buzzuto managed community to so aggressively deny what was so clearly outlined in the application I submitted. In the event the community was no longer able to deliver on the agreement, I assumed reissuing my application fee and deposit would be no issue. Sade spoke with management, who was unavailable to speak directly to me for whatever reason, and was unable to come to a middle ground. She then introduced Quay to the situation, who was equally profession, and seemed to be a bit more aware of options the Modern management team would be able to offer to "rectify" the issue. Through a bit of tug-of-war, and a second request to speak with the property manager, which did not happen, Quay offered 3 months of free parking for my vehicle(S) as a final solution. I agreed to those terms, and was told I'd receive a rental agreement that I would need to sign legitimizing all agreed upon terms. At this point, my 60 intent to vacate notice had already been submitted to my current leasing team, and I was under the impression that we'd ironed out all kinks. That is until I received the the lease agreement outlining waived parking fees for only 1 of 2 vehicles. Of course I contacted the leasing team as this was not the impression I'd received in our "come to Jesus" conversation of alternatives. I again requested to speak to the property manager, or general manager, because third time's a charm right? WRONG! I was told that the managers were indeed so busy that they could not speak with me unscheduled. Easy fix, I scheduled some time with them, essentially providing an 8hr window that someone could return a call to me. To my disappointment, no effort was made. Sadly, a communication went out acknowledging that Quay would be leaving the property, which is scary because she is indeed the last Mohician who could speak to the "alternative agreements" made. It stood unclear that when, or if at this rate a manager ever calls we'd be speaking the same terms. A week or so later I'd received some move in details. I reached out to Sade to clarify some foggy areas, and to express I'd received no follow up communication from either of the managers. In reply, she'd responded that "As is stands" I'd only be getting the "agreed" 3 months free for ONE vehicle. Which was not my understanding of the agreement. She then states that she could have a manager reach out to me if I still needed to speak with one, as if I'd ever expressed otherwise, or as if they'd settled my situation. At this point, its appears that management has no interest in understanding the issue I'm having, and is fine with prolonging the exchange communicating through a middle man. Though I wish this could have been resolved earlier, or that the property would have honored the 3mo hold I'd that I submitted my application VIA their online systems we wouldn't be in this situation. Still very excited about move in, and hopeful for a change in perception of the management team. Though I'm experiencing a rough start. I'd recommend prospects check this place out. read more

I really enjoying living at The Modern. The building is immaculate and everyone working here is courteous helpful and available, making our life here very pleasant. A particular shout out to Jared one of the day concierge, knowledgeable, professional and amicable. Jared is always available to help with any tips about the city ( we just relocated here from another state) and he bent backwards to solve any issue, including changing a battery of a beeping fire alarm in our unit, once the maintenance team was slammed with other calls. Keep up the great work Jared! read more

Rocky start with a big staff turn over but Andrew Forrester jumped in and saved the day! I was not his initial client but he listened to my issues; provided consistent feedback and not only satisfied my requests, but made it convenient for me to complete the needed paperwork. Give this man a promotion but please keep him in a "client" facing role - as the The Modern at Art Place needs his professionalism.... read more

Left much to be desired. Stopped by to visit family and considering moving in at one point however the condescending emails others have posted are the same attitudes and tones the staff give you. The concierge barely look up from their cell phones and when they do they are not helpful or kind. The impression given by Mashayla was that they could care less either way if you live here or not. After reading the reviews I will continue to look at nearby communities. Sure the property is beautiful but who wants to have visitors profiled and harassed. I can't have my family over to the pool or grill? This is unheard of. read more

The Staff is great Quay, Darcey, Johnny, and Jasmine. Compared to the neighbourhood this place is modern. Other than that the Building is Modern for 2007 at best. Everything is Pretty and Nice but dosent work. I guess thats what modern is. Look but dont touch. They dont have the basic of the building down. The Technology is missing. it's 2017 and there's not a single solar panel or green technology anywhere? you would think that with the money they dropped on a building to call it the modern that they would incorporate some tech from 2017. The 90 inch TV isnt even high def. there no sound controls. The sound is 50% of the viewing experience. The lights cant be controlled. the doors to the courtyard dont always unlock. WiFi is weak in many areas. There is no printer in the business center. they also need a smart board and projector in there. They took the trash cans in the hallway away. (they didn't fit the decor) The building is going to have many problems in the winter. Pipes are going to freeze and walls are going to leak. the physical structure is safe but the interior was rushed. the construction team is constantly making mistakes. Under my sink, I found trash after the baseboard fell off. candy rapers and some other disgusting stuff. The construction flooded my apartment last month and the repair took more than a week. All the electrical outlets needed to be replaced because the electricity kept cutting out when I turned on my TV They need to integrate new blood into the design and management of the construction and design. The building was rushed and you can tell. when inspecting the apartment. the floorboards aren't even level with the floor. if you walk down the halls of the building its like a fun house because the walls are all wavy. The paint and materials they used are super cheap and stain with the slightest touch. They still haven't cleaned the windows on the outside of my apartment and I've bee living here for more than 2 months. this wouldn't be a big deal if my living room wasn't 90% windows. This building is just a great example of trying 100% but still scoring a 70. It passes but barely. The building is nice and very pretty but horribly constructed and executed. I hope the Kafords will take my meeting. This place needs help if they want to charge 3k for a studio in the future. read more

I've really enjoyed living at The Modern. Lewis who was our leasing agent was AMAZING! We had some unique challenges during the process and Lewis was outstanding in helping us through the process. It's a great location, good management that is willing to work with you. The price is good and the amenities are great! Just one more shoutout to Lewis if you want to rent here go right to him! read more

First let me say, this is a beautiful property and Quay was most gracious. Unfortunately, I didn't get approved for this property which is ok as I applied to two others and was accepted so I at least have a choice. Each property is different I understand that, The Modern was my second choice as its close to my mom. There is another review about this property here on yelp about how they give you the run around when it comes to giving your money back. Well this is true. During the application process you have to give a $450 amenities fee along with the $50 application fee. Problem is they send you an email saying that you'll get your money back in 30-45 days in the form of a paper check, although you used Visa. Mind you this is not stated in writing as confirmed by the rental office when I called to inquire about it. Needless to say i've been getting the run around since the request for my refund. DO NOT APPLY HERE IF YOU ARE NOT POSITIVE YOU WILL QUALIFY!!! $450 is a lot of money to some. Applicants should this ahead of time. Actually it should be illegal to not inform them. read more

My vehicle was stolen from the parking garage on 8/19/2022. They have 24/7 security on the property with one armed guard and one unarmed guard. A key fob or remote is needed to enter the garage. Nonetheless my vehicle was stolen from the parking garage. Park your vehicle at your own risk read more

I don't even live here, and I've had a bad experience with staff! I live in Washington DC and came here to visit a tenant to get my make up done. I had never known that this community existed until today. I was actually going to see if I could schedule an appointment with leasing after my make up appointment, but after my experience with the concierge, I think I'll continue looking else where! The front entrance is locked due to Covid and I'm assuming security measures... completely understand that! So, I'm following the directions to buzz the front desk so that they can let me in. Once they buzz me in, the door doesn't open, and the two young ladies at the front desk signal me very rudely while yelling something . So I try it again, once buzzed again, one of the front desk staff says, "you need to move closer to the door in order for it to open". I told her I didn't know and that it was my first time here. Once inside the building, they did not acknowledge me, nor ask me what I was here for. They continued talking until I attempted to sign in and they told me the sign in sheet was for residents only. Bozzuto, I would highly recommend that you train your staff on the importance of customer service! read more

I love this building! I was looking for something chic and in a very specific price range. I also had a list of must-haves for my apartment search. Upon doing the property tour it hit all of my must-haves and the building looks so nice! Katie helped me sign my lease and was pretty helpful throughout the process. Upon meeting the rest of the leasing staff I was sold. They are all so cool and gave me a vibe that I felt was genuine and warm. Johnny is my absolute favorite and has made my move in a breeze. There is a calendar full of events and mixers for tenants to get to know each other and utilize the building lounges, which I LOVE! I love walking into my building after a long day at work! It is always very clean and inviting. Overall I love my new apartment! Definitely a dope living community. The only reason why I left out a star is that they are still figuring out very minor things like parking. I honestly would give 4.5 stars. read more

I wish I didn't have to write this review but its needed to inform future applicants who may want to rent here. First let me say, this is a beautiful property and Quay was most gracious. Unfortunately, I didn't get approved for this property which is ok as I applied to two others and was accepted so I at least have a choice. Each property is different I understand that, The Modern was my second choice as its close to my mom. There is another review about this property here on yelp about how they give you the run around when it comes to giving your money back. Well this is true. During the application process you have to give a $450 amenities fee along with the $50 application fee. Problem is they send you an email saying that you'll get your money back in 30-45 days in the form of a paper check, although you used Visa. Mind you this is not stated in writing. I called the rental office and requested they show me where this is stated in writing. Needless to say i've been getting the run around since the request. DO NOT APPLY HERE IF YOU ARE NOT POSITIVE YOU WILL QUALIFY!!! $450 is a lot of money to some. read more

The only reason I'm even giving this property a one star review is due to its structural externalities. The building is beautiful and eye-catching, however that is pretty much it. The bigger issue is the administrative management of the property and its services rendered to the residences. The issues stem from consistent incorrect monthly billing issues, lack of follow ups due to service requests, pet urine stains left for days on the property, ohh yeah and most importantly, the concierge are never at their post. This is completely unacceptable and as a resident I'm very unhappy living here at the moment. A little word of advice to the management team, start mandating your policies and start evicting residents who don't follow your rules! Furthermore, I do not recommend this property to any future residents seeking housing. read more

The staff at this property is unbelievable. They're condescending, rude and overall have poor customer service. They were unreasonable throughout the whole covid-19 situation and they're greedy for money. I don't recommend living here! It's nice but that's it! If you ever have a problem your on your own. read more

I echo the comment concerning marijuana use in the buildings. You will smell whatever your neighbors are using. I've made several complaints to management about this issue with no clear resolutions. It's incredibly frustrating to live in a "smoke free" community and consistently smell neighbors marijuana smoke each night. The amenities and everything else are alright, but this has been my biggest headache since living here for 2 years now and why I'm looking forward to moving out this year. read more

Love the Modern! I moved here from another state and didn't have the opportunity to do a tour but Quay was so patient and helpful throughout the whole process. The buildings are clean, stylish, and the amenities can't be beat. Everyone here, staff and tenants, are all so friendly and the events the complex puts on are a great way to get to know your neighbors and feel like you're part of a community. read more

UPDATE: Quay is still awesome! And there are a few other really nice staff members. Beyond that - HARD PASS on this place. I'll be leaving as soon as my lease is over (if not before) It looks nice on the outside but...that's about it. It smells like weed constantly (even though you're not supposed to smoke in the building). And, to be clear, I don't care if you smoke in your apartment, I just shouldn't smell it in mine! (The ventilation system is trash). Lost and stolen packages. Stolen computers from the lobbies and cars broken into - yet they refuse to hire any real security (despite repeated requests from the residents). Kids and residents trashing common areas. This is not the luxury they sell you when you move in. This is a new property so I was giving them some time to work out the kinks - but Bozzuto isn't a new company. Very basic procedures for dealing with residents' issues should be in place - but they aren't. Four stars only because I haven't moved in yet. Quay in the leasing office is absolutely amazing. Knowledgeable, kind, and certainly goes above and beyond. Hopefully, management sees this and gives her a raise! I'm moving from out of state on short notice and have had to rely on friends to view properties for me. Quay took me on a tour of the entire property via FaceTime! Plus, friends said the area was safe and conveniently located. It was a no brainer. I'll update once I move in at the end of the month. read more

They want your money. Make sure you will qualify to rent before filling out application. If for any reason you don't get approved,, they ignore you and pass you off to their unprofessional, unfriendly, unreachable management team. You will have to fight for your money back. Look elsewhere... read more

This place looks nice on the outside, well decorated in the lobby but is otherwise , cheaply made on the inside. The leasing staff was absolutely horrible when i first moved in, i had to remind them that i was moving in and that i owed them money! WTH? Our oven didnt work upon move in, went 3 weeks without a working oven Finally after harassing the maintenance manager they switched mine with a working stove from a empty apartment (originally they said they werent allowed to do this). Also, 4 electric outlets didnt work in my apartment, we told maintenance , put in a work order, 1 month later the order was cancelled out with no follow up or resolution. Our floor base began to come off the floor, they literally put superglue on it... it came off 2 week later. Brown mold mysteriously appeared on the bathroom ceiling. They told me it wasnt a leak in the apartment above us because it is currently empty and then painted OVER the mold. Theres always urine and dog poop in the hall. The halls are crooked, the elevators break weekly. Theres cracks in the ceiling from what i assume is foundation settling( the building is a year old!) The south building has no secured entry to the residental portions like the west and north building so safety is a concern. There are empty apartments year round for a reason. We havent had any condescending emails since last summer, summer 2019 is just gearing up. They have security that is visible, im not sure if they are truly paying attention or just standing there collecting a check. The cleaning crew is the absolute best and so nice, but honestly the residents here have no sense of community and cleanliness, the place is always dirty. The concierges are nice as well- my packages havent been lost but can be forgotten about depending on who is working at the desk. This place gives you a place to live, but don't expect luxury or quality. Will not be renewing my lease here. I greatly miss my former apartment in petworth. read more

The Modern seems so beautiful on the outside but on the inside it's like a college dorm and we are all the students. There are so many regulations that don't benefit us at all and to even add salt to injury doesn't benefit people of color. We are the ones asked to leave the roof top when we're enjoying the amenities WE paid for. When there's a group of colored people we get profile and are the only ones asked to vacate. We are the only ones that have our guest band because they were playing music in the gym while working out. An extreme decision I believe. It's just so much regulation that you feel like your a kid at home. Management wants to rule with an iron fist rather than build genuine relationships with the residents. It all shows in the comments. read more

Beautiful, new apartment complex in NE! So many amenities and the staff is wonderful. Sade was great! She's knowledgable, efficient and very service oriented. They have 3 party room, a full exercise facility with a yoga space, and even a coffee room! read more

I have lived at the Modern at Art Place for 11 months, and it is the best apartment complex that I have ever lived at. The staff is extremely friendly, and the facilities are always clean. The property manager, Attiya, was extremely accommodating when I first moved in. She made sure to walk me through the process herself, and she personally helped me to find the perfect unit for my lifestyle and budget. The leasing office staff members are also incredible. They are extremely knowledgeable about the property and it's facilities, and they consistently maintain positive demeanors. Sadé is one of my favorites! She answers all of my questions promptly and cheerfully, and she is knowledgeable about the property's amenities and facilities. The 24 hour concierge and security is incredible as well. I recently dealt with a guest issue, and as soon as I notified security, they promised to be vigilant, and they ensured that the guest would not be allowed on the premises again. They stayed true to their word. Moving to the Modern was one of the best decisions I've ever made. I am currently in the process of renewing my lease! read more