If you're looking for someone that understands and cares for all textured hair, Jessica at Diverse…read moreRoots Salon is that girl! I've been going to her since 2021 and not only has Jessica helped me learn more about how to care for my hair but she's also introducing me to new styles while maintaining my hair health. My hair has been growing after years of remaining the same length due to not knowing how to care for my hair and scalp. She really works with you on your hair journey. She is a life long learner always keeping updated on hair and scalp health and knows all the latest hair styles. She also really cares about the individual. I trust her with my crown no matter what style I'm interested in and I've never had that with a hair stylist before. She keeps the vibes in her salon chill, she'll put on whatever music you want (at least she does for me!) and it feels like you're kicking it with a friend as she transforms you with a new look. You wouldn't believe it if you judge a book by their cover but Jessica is an expert curly hair girlie! I love her!!

Tried to schedule appt for Jessica, but no response. Shouldn't be so difficult for a $400+ service…read more Chose a different salon and easily made appt.

I had came here before and was happy with my results from before I waited a couple more years after…read morethat to grow out my hair, long and healthy, which I did and when I had my consultation I made it known how I grew out my hair and trust them to go back to being blonde, and it was completely untouched since them. We came up with a hair plan and I was told it was going to take multiple sessions, when again I was fine with. I showed Anna my hair inspiration which was more of a HONEY blonde, I was told it was going to be $600 for the "blonde make over" is what Anna called it, which I knew hair is something you never want to go cheap on so I was fine with that. When it came to the day of the appointment, she asked me what was the picture again and seemed like she forgot our plan. In the middle of the appointment when I saw the bleaching, she and other stylists made comments how my hair lifted very good. By the end of the appointment, when she was blow drying it and showed my color it was straight ASHY GREY. I said it wasn't what I was hoping it to be. And Anna started saying oh but this is a nice color, then told her assistant to grab the camera and take pics so they can post it cause someone was "definitely going to ask for this". There started the gas lighting. Also, it looked like highlights too. She then mentions how she's so sorry she forgot to bleach a huge part in the back of my head. That I would have to come back in in a couple days and she would fix it and the color "complimentary". There goes the gas lighting again, I shouldn't have her to come back for a mistake that Anna made. They kept mentioning it to me that it was complementary like they were doing me a favor. She wasn't able to fix it right away cause she had "other clients" which was just consultations, what Anna said. I was so sad and mad about to the result and as bad as I was being gas lighted and manipulated, I just wanted to leave. Comes to the checkout it was total $700. For a color that came out very ugly, and for huge part of the back of my hair missing of bleach. What made it worse was when I came home, everyone was telling me I looked like an old lady and my hair looked white. this made me frustrated and more sad and upset. I decided to text the Salon and of course they were gaslighting me kept telling me that it was a complementary fixed when I come back in and that I would get 25% off the next coloring. I was also lied to and was told that Ana had confirmed with me that the color was not what I wanted, and I was OK with it which I was definitely not and she knew that. They then told me that the color came out like that because of how I lifted, which was a lie because they told me I lifted perfectly fine and I told them it was obviously because of the toning that was done wrong. I definitely feel like I was taking advantage of, I got botched with my hair basically and was kicked to the curb because other clients were coming in. They then texted saying my satisfaction and comfort where they priority, but my overall experience shows it was the complete opposite of that. I am writing this review now, because I feel like I'm really not happy with how Ana left me, so I didn't feel comfortable to go back and trust her with my hair again. I went to two other professional Hairstylest, and they told me that my hair was not done as a blonde makeover that it looks like just a bunch of highlights. And when I told him that the price I paid, they said that I was done very wrong for that for the outcome of my hair that it shouldn't have been that much at all. They then had told me that they also got multiple complaints of lavish locks, hairstyle salon. They said my hair was a complete mess with the highlights, and that there were still a bunch of huge chunks missing of blonde. I understand when you bleach, your hair, there is going to be fall out. But after I went blonde, or "highlighted" with Anna, huge chunks of hair were falling out of my head and now my hair is really thin. I regret going there overall, I wish I never went and trusted them and trust Ana. They are very gaslighting manipulative and it seems money motivated. Do not trust your hair or your money with this place.

Well, after two years of giving Lavish my business, I've finally learned what that loyalty is worth…read morehere -- absolutely nothing. I prepaid for hair through my stylist, who planned to install it in a couple of months. She no longer works at Lavish, and apparently that means Erica, the owner, thinks it's perfectly fine to keep both my money and the hair I paid for. I asked for a refund -- nope. Store credit? Nope again. How about letting my stylist pick up the hair so I could actually use what I bought? You guessed it -- still no. This is a salon that sells hair to multiple stylists, but because my stylist used to work here, I'm being punished like I've done something wrong. Let's be honest -- my stylist was Erica's best stylist, and it's obvious she's being petty and nasty now that her top talent is gone. No one else has ever touched my hair, and I'm certainly not about to let someone less skilled install the extensions I paid good money for. That's not an option, and Erica knows it -- which makes her refusal to release my hair even more vindictive. The message from Erica is loud and clear: she'd rather pocket my money and keep the product than do the right thing. It's not just bad customer service -- it's petty, unprofessional, and borderline theft. Erica has made it crystal clear she doesn't care about customers, only control. She'd rather dig her heels in than admit she's wrong or make things right. Her attitude is smug, dismissive, and downright nasty -- the kind of behavior that drives good clients away for good. So here I am, out the cost of hair I never received, all thanks to a salon owner who seems more interested in making a point than taking care of customers. If you value honesty, fairness, or getting what you actually paid for, steer far, far away from Lavish. Erica will take your money with a smile and then slam the door in your face.

WHERE DO I START. Christy you're an absolute miracle worker!!!…read more I've always been hyper picky about stylists especially when it comes to trying to achieve a certain type of blonde. I've been through the ringer in the past (many dollars later) and I will say, hands down, she is the BEST OF THE BEST. I live in Los Angeles but I refuse to go anywhere else. Beyond her talent and passion for hair, she is the most lovely, energetic human being that you never want to leave once your appt is over.

Christy did an AMAZING job on my highlights without damaging my hair! She was able to get my color…read morenice and bright and icy without making it purple or mauve, which I've had happen before. If you're looking for a blonde specialist, this is your girl!

I had a one-time appointment with another stylist in the Bay Area who toned my hair several shades…read moredarker than usual. When I moved to this area, I stumbled upon Kiki, and I feel so fortunate to have found her. Color correction isn't simple, and getting very dark brown hair back to dark blonde is very complicated. She's turned this into a project, going incrementally to keep from frying my hair. She knows her stuff! She's also very sweet and funny and always offers something to drink and snack on. Every appointment is pleasant and fun, and my work in progress hair looks great.

Best hairdresser ever. I come every few weeks to look my best. I get extensions and color…read more Always the best!

Buyer beware!!! You would think someone who has been doing hair for 30 years would be better at…read morecommunicating. I came in to touch up roots and cover gray. She suggested adding lowlights to my highlights. She didn't tell me she was only covering over the existing highlights and not going up to the root where the new hair had grown. On top of that, she didn't cover my gray. See pictures below. I went back to have her fix it. She covered the gray but informed me if I wanted to fix the lowlights, I would have to pay $60 additional. I don't know but she has really poor customer service skills. She just keeps adding more money to what I already paid when she didn't do it right in the first place. What bothers me the most is her attitude and unwillingness to make it right without price gauging me.

One of my best hair experiences so far! I love her salon! I wish I would have taken a photo to show…read moremy girls it's so cute! My daughters would love her! She's so knowledgeable, friendly, reasonably priced! I love my Brazilian Blowout results so far and I'll post a photo after my first wash. She gave me samples of products to try with my Brazilian Blowout and excellent feedback on how to care for it and this is not my first one! She told me things about getting a Brazilian Blowout I wish I knew all along. She's amazing and I really had a lot of fun just getting my hair done with her! I'm going back!!

If you are looking for a stylist that does an AMAZING job with blond highlights AND cut ask for…read moreKelsey Miller. I've been going to her for at least 6 years (followed her from Zimbali salon when they closed). She is so up to date and her attention to detail is superb. I've always walked out loving my color and cut & I'm super picky! My hair is long and thick and she does a really great job! You are in safe hands with Kelsey.

Johnny is the MOST talented stylist EVER!!! I'm blond and have the hardest time finding a stylist…read morethat does blond well. However, Johnny is AMAZING and handled my hair with absolute expertise!!! I'll definitely be back...

It took me too long to find this expert! You go in and Jessica's not juggling 2, 3, clients it's…read moreyour time and your time only. In addition to that, she's an expert when it comes to all different hair textures and ethnicities.. She's a master at hair extensions, cut and color. The best part is she's a genuine, laid back and positive person... Drama free!!!! It's truly my favorite place to go...!

Tried to schedule for Jessica, but no response. Shouldn't be so difficult for a $400+ service…read more Found a different salon and easily made appt. Just a heads-up.

BUYER BEWARE!…read more Nikki's response is basically that my entire experience was "false" with "fabricated facts." She dismissed my review as "false news." Sounds a lot like someone in the white house. I would't go out of my way to describe in detail the terrible product and service that Nikki provided without it being true. I have better things to do with my time. Girl's and women alike deserve to know what type of business they're exchanging their money with. Nikki claims that I went to another salon and had my extensions "demolished" by someone inexperienced, then complained to get my money back. This is absolutely NOT TRUE. Nikki falsely advertised "high quality" hair that matted and tangled after a few weeks. I only tried to see her about this and got the run-around for weeks. Then the boot. Nikki states that I also sent her pictures of the products I used which were "filled with ingredients to avoid." This is also completely false. I never sent her pictures and my hair is thin and sensitive so I have only ever used organic & natural hair products. She claims I have THICK hair. My hair is BABY THIN. That I told her I was a "starving" musician? Never. That I refused her advice of getting an extra track because of my "thick hair?" Never. That I used a "false" price of $500? Why would I make up a price?? That Nikki tried to give me a chair and I just argued my "ignorant points?" All I wanted was for Nikki to see me. And that I was a "nightmare client?" These claims and passive-aggressive remarks are offensively false. Nikki Mumolo is a pathological liar who has absolutely NO integrity and takes ZERO accountability for her mistakes. Nikki claims that I waited until 2017 to post a "horrendously fabricated review" (because that's just what I do for fun apparently) when in fact, she mistakenly EMAILED me an invoice June of 2017, reminding me of the awful experience and thus deciding to share my unfortunate story about Nikki. Photos attached. BUYER BEWARE!

I'm writing this review not only as someone who wears extensions but as a professional hairstylist…read moreand extension specialist myself. Nikki started me on my journey to learning extensions over 10 years ago. What I love about Nikki's approach to hair extensions is that for her it's not just about instant satisfaction going from short to long hair. Nikki has taken the time to learn and specialize in many different extension methods and techniques, because a good bulk of her clientele are dealing with scalp issues and hair issues that need to be treated gently. So many times extensions are viewed as a luxury item reserved for the elite or celebrities in the public eye. However, for so many women who go through illnesses, hormones, and hereditary issues that cause damage or balding, we are often left in the dark as to what we can do about it. Nikki takes the time to learn your entire hair history, what your life is like at home, and really discovers the best method and air quality for your lifestyle. She's done all of her homework on ingredients and tells you exactly what to use on your hair and exactly how to do it. If you follow her expertise, you will not be disappointed!