He came out initially and did the pre-work . The weather was a little sketchy so he said he would…read morecome back . That's where the problems began . From that point forward he was unresponsive or when he showed up was not prepared or did not show up when he said he would. The straw that broke the camel's back was when we made repeated text messages with him indicating that he would indeed be here today at 10:00 to complete the repair . He indicated that indeed he would be here today. He was not. The issue is the owner of the vehicle has to take off work thus losing money to make these appointments . He did not show he did not reply to any emails or phone calls . As of this riding I'm still waiting to hear from him . I have contacted someone else to complete the repairs . As a business owner myself , I can't even imagine treating your customers this way . Do not use this person . I see the good reviews seem to be a year ago . Apparently, a lot can happen in the year .

Brandon met me at my home on a Monday morning and by the afternoon my car was good as new. A very…read moreconvenient mobile service, I highly recommend! Check out the before and after. Thanks Brandon!

Even though I decided to get a new car instead of an installation, Chris was extremely professional…read moreand went out of his way to answer any question I had. 10/10 person and experience

What a find!! Chris was fantastic! I went to Yelp because I was looking to have a subwoofer and amp…read moreinstalled in my new car. Chris was the first call I received. He is mobile, so he came out here to my job to see what parts he needed, then he picked them up and came over to my house to work on the car there. Everything looked and sounded great! He charged less than the other places I was looking at - plus the convenience of not having to wait around at a shop for hours! When I thought I had a problem (it ended up just being user-error), he offered to come back and fix it. He was extremely responsive and helpful. He does other work too, and I'll definitely be calling on him again! He's going to install a remote start in my girlfriend's car. Definitely recommend him!

Monty and his team were great. They were able to fit me in between appointments, in and out in 3…read morehours.

Can't speak on the actual service because I never got it. Scheduled an appointment for 9 AM. They…read moreopen at 9 AM, no one here or opened gate by 9:30. Left and scheduled else where. Don't waste your time

The IR team went above and beyond with car recently. Had some very unique asks and needed a lot of…read morethings done with vinyl, paint, etc., and the finished product turned out even better than expected. They are also SUPER affordable, as when I called around to several other shops, they wanted a lot more $. I'll never go to another place again when it comes to needing anything done to my car from a wrap/vinyl/paint perspective. They were also super flexible on when I needed things done and have a great turnaround time. Highly recommend. KC and the IR team was a great person to work with.

KC at Indepth Restyling did an amazing job on my Camry. I wanted the "tuxedo" paint job but…read morecouldn't find the exact car I wanted when I was buying. I decided to just have my white Camry wrapped! He gave me a fair price and had my car back to me super quick. He told me if I had any issues with the wrap to reach out at any time. Super easy process and I am so thrilled with the results! Definitely ask for KC when you need your car updated.

I have been going to MAACO in Rock Hill for years now. Always get great service. Work is always…read moredone in a timely manner and a fair price! Thank you Vince!!

I drop my truck off to Bill this morning, for sanding and priming. I will keep everyone updated on…read morethe results.

We purchased a classic car that was in good shape, but just needed some little tweaks to make it…read morerun amazing. Kevin and Kenny did a WONDERFUL job on our car! Not many garages work on 50+ year old cars, and considering that, the price was fair. I agree with other posters that they go above and beyond in their service. I won't be taking my classic to anyone else, and I try to sing their praises to anyone who will listen.

Brothers did an amazing job on my 50 Ford Coupe. Brakes, steering, Vintage Air, wiring, turn…read moresignals, all installed to maintain the stock look. This family does it all with two generations of knowledge and experience. Great work!

Johnathan Rollins runs this location with excellence, he helped us when our daughter's car was…read moredamaged. Thanks Johnathan. Please go see him convenient location and they even have slushies for the kids and big kids too :) Bill B.

If I could put zero stars I would, for repeated visits to finish the job for a large 8000$+ claim…read morefrom Geico. I coordinated with Jonathan after my vehicle needed major work after a deer accident. The repair covered the front half of my car. Most of the initial work turned out ok - but I had to follow up numerous times to get the hood seated and painted properly. First main issue was the hood did not line up with the body on each side of the car and it rattled excessively (so the shop fixed that portion and claimed it was OEM issue from Honda - OK) Second main issue - paint spot/debris/dip buildup on the top of the hood (to sum it up - not a great paint job and I know sometimes things can happen but this was too sloppy - I've seen better elsewhere). On the 3rd attempt after picking up the car - Jonathan mentioned to not rub the hood or put much pressure on it since the paint was still fresh. Well on the same day on the way home, the paint on top of the hood gets damaged due to debris from road. In my 30 yrs of driving several cars - I've never had this issue. The paint had not properly been CURED yet Jonathan released it. This is not rocket science - Had the shop kept the car for another day or two, this would not of happened. I was told to call back if I had any issue and when I did - I got nothing but excuses. He wouldn't offer to repair or touch it up. If this is how you do business - I will never use your shop again and I have let Geico know of your poor business. I hope this review gives some insight to others considering using this shop.

My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Their price to fix the rear spoiler on my Land Rover Discovery was almost half the estimate from…read moreLuxury Collision down the street from them. The car was ready in a few days. I had some sensors that needed to be reset and they took care of that. They also buffed out some scratches near my rear license plate for free. Josh communicated with me very well. I highly recommend CarsMetrics!

Very knowledgeable on Wrx STI repairs and tunes. Tried 3-4 locations and this place is the only…read moreshop I will ever let touch my Wrx going forward.

Horrible customer service. All we asked for was a copy of our invoice, this guy Dave was a complete…read morejerk. He just doesn't have time to find it. I asked if he could just send an email, nope can't do it way too busy. Then had the nerve to say "I give everyone an invoice when they leave". That's great, our paperwork is in the dash of a totaled car that we can't get to. Would not do business here again. This guy has tons of time to argue with customers but no time for customer service.