The Music Store

I dropped several bass clarinets off to Star on December 5th, 2025. At the time, the tech was not…read moreavailable, and I was not quoted a price or a timeframe, but left them there knowing it would be a while before I got the instruments. On December 12th, I called Star and asked for an update, and I was told the tech would start on it in January as they have a large school instrument backlog and was quoted a price. On January 12th, I called and asked for an update and they told me it would be 2 weeks, as they still have a large school instrument backlog. Today, January 26th, two weeks later, I called twice. At 1pm when I called, they said they had no info and would call the tech for me and call me back. At 5:14pm, I called again as they had not returned my call, and they said it would be another two weeks before they would even start on my instrument, still citing a large backlog, saying that there were 10 instruments in front of mine. At this point it has been too long, and I am ready to pick up my instrument and take it somewhere else, so I offer to head down there before they close, only to be told I can't pick it up today, because my instruments are at their shop. So I offer to just drive over to their shop instead to save them the trip, and they say that I cannot go to their shop, without providing a reason why. I would not recommend that anyone go to star music to get their own personal instruments repaired, they clearly do not have the staffing nor the organizational skills to handle their business, and they get defensive and rude when you call them out for poor business practices. I simply do not trust a business that has a backlog of school instruments after the school year is a month in. They either need to hire more people, or stop accepting such a high volume of repair work, it is simply unacceptable that a customer should have to wait almost two months with no proactive communication from Star. I've tried multiple technicians in the area and have found that only Pecknel music in Greeneville is capable of delivering timely, quality work with an accurate upfront quoted price. I have never had any of my instruments take longer than two weeks at Pecknel. I hope not to have to deal with Star Music ever again

Mrs. Tucker is who I met there yesterday. She was very…read morewelcoming and accepting of my traumatic brain injury causing me to need things done in an unordinary way than I thought she usually does business. She told me there might be the pair of headphones around, but a new manager moved things around and they might be there but, hidden. I didn't have time for such a marvelous tail. It's a good family business

Sims Music

3.9

(19 reviews)

I liked the big selection and access to if brands. Some other small stores don't offer Gibson,…read moreFender, etc. The folks who work there are great and not pushy at all. Don't get me wrong they will sell you what you want. I get great recommendations on a new pedal and it's awesome. Thank you!

I was very impressed with Sims Music today! I took a ukulele in to have a broken string replaced,…read moreand they took excellent care of it. They replaced all the strings, cleaned it up, and had it sounding great again. I'll definitely be back to shop here in the future!

Guitar Center

3.1

(24 reviews)

Guitar Center was such a cool store, and I had a blast simply walking around it! I'm not a…read moremusician, but I still loved meandering around and looking at all the guitars, drums, pianos, stage lights, etc. I loved how they also had a room where you could schedule lessons, as well as equipment available for rental. Perhaps something to keep in mind for the future! Even though I can't pontificate on the specifics of their merchandise, Guitar Center was still such a fun place for a novice like me to wander around for a little while!

Perfect experience! I bought a guitar at this location, staff was friendly, knowledgeable. I would…read moredefinitely buy a guitar at this location again. Special thank you to Mr Mangleione staff member for all your help. They have a nice selection of new and used gear, worth the trip from sumter to shop this store..

Bonded Loan Office

4.4

Extremely friendly and helpful from the moment we walked in the door. Helped me find the perfect…read morewedding bands!! Could not recommend them enough to anyone looking for a great experience.

Louis helped me find the ring of my dreams at Bonded Loan Office. Incredible customer service,…read moregreat selection and reasonable prices. I will definitely be back!

Berkshire Guitars

(6 reviews)

Very friendly, competent, and prompt service. Reasonably priced as well - all around a very…read morepositive experience. I had an initial setup done on a very inexpensive Les Paul type guitar and they did a great job. I also swapped out a set of pickups on my favorite Strat and everything came out perfectly.

I took my acoustic guitar there because I had a muted fret. They did a fret leveling and setup, and…read moredid an excellent job. It was finished in a week and at a reasonable price. Great service, great price, and friendly staff.

Gibbs Guitars

(1 review)

Robert repaired a bass that suffered extensive damage from a fall. . Two years later, it is still…read moreplaying beautifully! !Thanks to Robert!!

Carolina Fretworks

(2 reviews)

I have been pleased EVERY time I have taken my guitars in to these guys. They are knowledgeable,…read moreeasy to work with, fairly priced, and considerate. I plan on continuing to take my instruments to them whenever I have issues.

Luthier's at Carolina Fretworks have always done excellent work for me. I have broken off a…read moreheadstock on a Gibson, have numerous sets of pick ups replaced in my Strat, had them chase down hard to find rattles in a semi-hollow body, and they have corrected the set up on several used guitars I bought. I even had them do final assembly on my barncaster, and they did a fantastic job. It looks and plays just how I wanted it. I'm happy to give them a five star review. They earned it.

Seaco Music

3.7

(7 reviews)

Great customer service and very knowledgeable! If it's not in stock the gorgeous lady will order it…read morefor you with prompt delivery!

The staff are fantastic and very knowledgeable about everything musical from guitar picks to what…read morecords to use for equipment! LOVE this place! Been going my whole life

Ferrell's Music

Great experience, friendly, relaxed, highly knowledgeable in instruments in the store. Clean. Nice…read moreselection. Stop in!

Pretty awesome little store, they've got a nice selection of picks and strings for how small the…read morebusiness is. This will definitely be my go-to shop from now on

Wash N Go

4.1

(17 reviews)

Customer service is phenomenal!! I can't say enough about the great service that Ms.Joyce provides…read more I used the WASH and FOLD service. They offer a $10 reward card on your first visit...Ms. Joyce and her team keeps the machines and facility clean. I left to get lunch , Ms. Joyce called me to let me know not to worry she put my things in the dryer and to take my time getting back. The payment card makes it very convenient. Thank you Mr. Dwayne Bohanna/Owner for Ms.Joyce she's a jewel.

I am highly allergic to cats and the location, on Percival road has a few inside the establishment…read more I told the attendant that I was allergic and she apologized. I could have said, "Don't apologize, get the cat out of the building " however, Earl wasn't listening to her anyway. I took my clothes outside and folded them in my car. I really like this place and will give my cards to someone who doesn't mind potentially having cat hair in their freshly washed clothes.

Midlands Appliance Service

4.3

(13 reviews)

Great service, great work, fair price. Quickly diagnosed and repaired my dryer. Will definitely use…read moreagain.

I called Midlands Appliance Service on 12/10/2024 regarding and issue with my Whirlpool Dryer. I…read morehad previously called Sears Appliance Repair (Sears Home Services) to come out and fix my Whirlpool dryer. It would not rotate or start after you hit the power and start button. Sears was very easy to schedule a call and I was surprised when I went to the internet and found that they were available the very next day. All seemed great. The technician opened the top of the dryer, hit the power/start button and heard a click from the control board. Dryer wouldn't rotate. He immediately said "The board is bad". He looked up the part and said "We don't carry the board and can't get it". My wife said "So what are you saying, we have to get a new dryer?" He just shrugged and said we could probably find the board on Amazon. So we looked up the part and he said that it would work. I have an electronics background so I told him I'd order the board and put it in. I said if it didn't work I would call them back. I got the board three days later, put it in and it had the same problem. So I called them and got their voicemail..said I needed them to return. I get a voicemail response that they would be out the next day. They never showed. This went on for a whole week, one day after another...with them telling me they'd be out and then not showing. Finally after four days of this I called Midlands Appliance Service to see if they could come out. I spoke with Steven Woodlief and he said if I'd called him 3 hours earlier he could've stopped out then. I told him the problem with the dryer and he said it was crazy that they didn't check out the thermal relay or switches or anything prior to jumping on the board being bad. He explained where the thermal relay was located and told me of a YouTube video that would show me where it was. I took the front of the dryer off, found the thermal fuse and checked it for continuity. It was open. I went out and ordered the fuse the next morning for $8.16 and replaced the fuse. It's been working great ever since. So no, I did not have to use Midlands for an actual service call, but the help Steve gave me was above and beyond the call of duty. This is what a good service organization should be like. I have gone to Better Business Bureau, Comsumer Protection Agency and my bank in order to try and refund the $129 bad diagnosis and service Sears Appliance Repair gave me. They do not have a live person and no matter what you call you can only get a voicemail routine that sends you back to the beginning. They do not have a phone number, and their address is listed as Sears in the now defunct Sears building in Columbia Mall. Take heed. Never use Sears Appliance Repair, but take your business to Midland's Appliance Service instead

Jerry's Shoe Repair

(7 reviews)

I took a pair of expensive boots here to get a new bottom. He was so informative about maintaining…read morea good pair of shoes and repaired my boots and had them ready on the day and time promised.

Jerry does quality work at reasonable prices! My family has taken our shoes and handbags to him for…read moreyears!!

Tommy's Lawn Mower & Small Engine Repair

(3 reviews)

I contacted Tommy's Lawnmower and Small Engine Repair after reading several positive reviews and…read morenoting that they could come to my house to pick up my lawnmower. The last time I was able to get it to run it sputtered and puffed out gray smoke. I received a timely call back from my message and Tommy was able to come pick up the lawnmower within two days .I had the mower back in less than a week and the invoice clearly stated what was done and the price for parts and labor and the extremely reasonable pick up/delivery charge of $35. I felt the total charge for the repair and servicing was very fair. When the lawnmower was brought back to me Tommy pulled the cord to start the mower and then let it shut off and had me pull the cord to start the mower. It ran like a dream and they had even cleaned it so it looked brand new. Over the weekend I was able to cut my front yard and the weeds almost look like grass. The mower was much easier to start than before and ran like a dream! Tommy's the only one I'm going to trust with my mower.

My lawn mower was sputtering and almost completely shutting down during mowing. I called Tommy,…read moreand he came to my house, picked up my lawnmower, because I don't own a truck. He delivered it back to me running like a brand new mower. It pretty much is new now. He saved me $300-$400 by not having to buy a new one. He is fantastic, and I wouldn't use anyone else but him.

The Music Store - guitarstores - Updated August 2026

People who viewed The Music Store also viewed

Sims Music

3.9

(19 reviews)

Ferrell's Music

Great experience, friendly, relaxed, highly knowledgeable in instruments in the store. Clean. Nice…read moreselection. Stop in!

Pretty awesome little store, they've got a nice selection of picks and strings for how small the…read morebusiness is. This will definitely be my go-to shop from now on

Musician Supply

4.5

(6 reviews)

I've been a customer for 15 years, and am never disappointed. They do all my fretted instrument…read morerepairs, as well as my saxophones.

I brought out my four electric basses from storage and the staff worked wonders on them. They…read moreadded parts and fixed issues at affordable rates and efficient timeframes. They're also nice folks and give helpful advice.

Pecknel Music Company

(2 reviews)

My husband and I visited Pecknel looking for a guitar for our grandson. My husband had some…read moreknowledge and I had none. The young man who helped us was very knowledgeable and good at sizing up what we needed, as opposed to what we thought we wanted, immediately. We felt that we paid good prices and just bought what we needed. There were no high pressure sales tactics. The "salesman" was also quite adept at balancing customers as several came in and out while we were there and everyone left happy, yet we never felt neglected. High praise for Pecknel. We definitely recommend them!

I stopped in here after running all over town trying to get an amp repaired. I needed it done same…read moreday since I was on tour. They didn't have the parts in, but called up a guy for me who repairs stuff out of his house and talked him into letting me bring it by. FInally got my amp fixed after a morning of driving all over to no avail--it was a huge relief! The guys at Pecknel did this at zero benefit to them, just to help me out. They seem like very honest guys. The store was nice and well stocked as well.

Bonded Loan Office

4.4

Extremely friendly and helpful from the moment we walked in the door. Helped me find the perfect…read morewedding bands!! Could not recommend them enough to anyone looking for a great experience.

Louis helped me find the ring of my dreams at Bonded Loan Office. Incredible customer service,…read moregreat selection and reasonable prices. I will definitely be back!

Sylvan's

4.5

(18 reviews)

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My recent experience with Sylvan's Jewelers was exceptional from start to finish…read more My representatives, Reba and Daniel, were consistently accommodating, bringing expertise, clear communication, and a willingness to go above and beyond. On the day of my purchase, their gracious hospitality made me feel genuinely valued. The new location on Gervais Street is beautifully designed, with a spacious, well-curated showroom and an excellent selection of finely crafted pieces. The added space and more convenient parking are welcome improvements. What sets Sylvan's apart is the combination of a strong selection and highly personalized, knowledgeable service. Their professionalism, integrity, and follow-through have been outstanding throughout and after the purchase. A truly superb experience that I would not hesitate to repeat, and one I would confidently recommend to friends and family.

I love this place. The diamond event was so much fun. They offer jewelry repair and an incredible…read moreselection of stunning pieces. I love that they have unique one of a kind estate pieces as well as stunning designers like Mikimoto and Roberto Coin. Jj And Philip have always been great and so easy to work with. Everyone in here has been absolutely lovely and over the top helpful everytime I've gone in. They are open during soda city so it's a great change to drop items off to them while the streets are busy. My Partner is a big fan of their Rolex demo collection. You still have to order from Rolex but it's a great way to be able to see how the pieces fit and move in real life. Definitely a strong recommend for this location, staff and the jewelry selection.

David's Fine Jewelry

(12 reviews)

I bring all my watches here to get serviced and they always do an exceptional job! Owner is…read moreincredibly nice and helpful. Would highly recommend!

Thank you so much for restoring my bracelet that hasn't left my wrist in 12 years. It is very…read moresentimental to me, and you did a fantastic job bringing it back to life. Could not recommend Matt more.

The Chapman Company Fine Jewelers

(16 reviews)

I was pleased with courteous Silver Jewelry Repair,…read more An Antique 1920's watch repair, and Advice on a display stand.

This wonderful little family owned & operated jewelry store did a fantastic job repairing my…read morehusband's watch, which had been broken for years. The owners (a kind husband & wife duo) welcomed me as soon as I walked in, even though I was a bedraggled mess, having rushed over straight from the car wash in my least polished outfit to make it before they closed. Despite my appearance, they treated me like a VIP & were happy to help. One watch just needed a new battery, but the other required a delicate repair. The cost was far less than I expected & they had the work completed in half the time they expected, which was already reasonable. The store is small, but is clean, well stocked with a wide selection, especially for its size. If they don't have the item you're looking for, they are willing to order it as long as one of their vendors carry it, and the pricing is quite competitive as well.

Tick tock dr

4.4

(7 reviews)

Craig made my wife's engagement ring and wedding ring. He made exactly what I was looking for and…read moredid so in a timely manner. I was very happy with his services and enjoyed doing business with him.

Great experience- Craig went above and beyond to repair a nearly ruined watch for me- huge…read moresentimental value!! I'll be back with all of my jewelry !!

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