READ THIS REVIEW!!!
NO RATING, NO STARS, WORST RESTAURANT In Davis
(since I can't post this review unless I put a star, I give it one)
From: Wo Fat:
My Views on The Mustard Seed located on 222 D Street, Davis CA 95616-4559.
On May 1, 2010 my wife made a reservation with "The Mustard Seed" restaurant in Davis, she tried to use the Internet at first but most unfortunate the web site wasn't working properly so she proceeded to call the restaurant directly an talked with someone on the phone, most likely a college student who worked at the restaurant answered the call. My wife heard that you have to make reservations a month in advance and made the reservation for seven people for June 11th at 2: P.M. Since my daughter was graduating from U.C Davis that day, we thought it might be good to take our family and friends to this restaurant. Well, June 11th comes my daughter has graduated we proceed to the restaurant for our 2: PM reservation, since the traffic was terrible my daughter drove ahead to hold the table at the restaurant. About fifteen minutes later I receive a call from my daughter asking if her mother made the reservation at 2: PM. I said yes. Why? She said, they don't serve lunch at 2: PM and they don't have a reservation under your name. I told my daughter will be there in five minutes and will talk with the manager.
My daughter was waiting outside; I walked up to the front entrance of the restaurant very small place I must say probably that would explain why one would have to make reservations a month in advance. I walk into the restaurant a young college worker greets me who is working at the counter, letting her know that we have a reservation for seven at 2: PM and give her my name. The young woman said I don't have you down on the list. I let the young woman know I wanted to speak to the manager of the restaurant. Five minutes later, the owner Robyn Bergman comes out I give her my name and explain we made a reservation a month ago for June 11th at 2:PM. Robyn indicated to me that we don't take reservations during graduations and we don't serve lunch at 2:PM must be a different restaurant. I asked Mrs. Bergman if this was the only Mustard Seed restaurant in Davis, she replied yes. Then my wife spoke up told Mrs. Bergman that she talked with someone a month ago at the restaurant, Mrs. Bergman flatly denied the fact we were mistaken that she makes only the reservations and does the cooking as well, she doesn't have any college workers making reservations that she does it herself and books up two months in advance. Well, a couple came in after we did and it was 2:15 P.M and the young college worker seated the couple. So Mrs. Bergman tells us she doesn't serve lunch at 2: PM. I said what about the couple who came in before us? She said they made a reservation two months ago. I then said it's after 2: PM why are you serving them? Mrs. Bergman told us I don't have a place for you that you must be mistaken. So how do you explain the fact that the young college worker is seating people and making reservations when I was in the restaurant? I was upset and told the owner (Robyn Bergman) that I would put her on Yelp. She then became a little hostile towards me, saying do you think that its going to hurt my business I don't think so, because I am always booked, and it won't affect my business I assure you. I replied back to her and said will see.
What an incompetent business operation Robyn Bergman is running, the way this woman treats customers is so unfair. Keep in mind we were a party of seven can you imagine the amount of business that she gave up and never said sorry. Why then would one of her college workers make a reservation back in May for 2: PM, that she is the only Mustard Seed restaurant in Davis?
Sure Robyn Bergman's restaurant may be popular but you don't treat customers the way she does. What ever happen to the days where the customer is always right? You never argue with a customer rule 101, we made a reservation and they screwed up. Sure Mrs. Bergman is in Davis and has a thriving business, but she is also a very cocky thinking that her business won't be affected by this review on Yelp.
If you're planning to eat at The Mustard Seed in Davis, think again and go somewhere else because Mrs. Bergman obviously doesn't think her business will be effected by this review a very cocky unprofessional woman who shouldn't even be in business. I rate this restaurant as incompetent, a zero, and I highly DON'T RECOMMEND THIS RESTAURANT.
Since Robyn does the cooking, makes the reservations, and insults her customer thinking she is never in the wrong, what does her husband do since he is co-owner of the business? I know, he does the dishes, and cleaning the floors.
OK, Mrs. Robyn Bergman will see if this effects your business or not.
One thing that Wo Fat doesn't tolerate is incompetence?
Most unfortunate!
Wo Fat read more