it was fine. technician very conscientious. I think they could improve the front opposite side of…read morethings, but the technicians are always very sweet and competent. I had full leg and I really didn't feel a thing.

I've been coming here for a couple of years now because I love my waxer, but the front desk…read moreexperience is honestly terrible. If a client is 10 minutes late, their appointment gets canceled, yet clients are constantly left waiting 15-25 minutes past their scheduled time with no issue. This is not just a one time thing either. The policy clearly only applies one way. The manager was sitting at the front laughing and chatting instead of helping, which looks really unprofessional for a store front. On top of that, the girl at the front desk doesn't seem to know how to properly respond to customers or handle situations professionally. What's also frustrating is being asked if you want to switch to another waxer because your appointment is running behind. Most people book with someone specific because they're comfortable with them and trust them -- especially for a personal service that they charge alot for. That shouldn't be treated like it's no big deal. The waxers themselves may be great, but the customer service and management upfront really need improvement. 5 Stars For the waxer Shanice

I have been receiving services for over 5 years now. Their staff is top notch, they provide…read moreoutstanding service and skill. Both the spa and salon I highly recommend. Wonderful, and cheerful group of professional, they go above and beyond to make sure your experience with them EVERY time is Amazing.

I went here to see my usual nail person, Nicinha. She is amazing!…read more I also saw Eduardo for a blow dry, he was amazing giving me a brow dry with body and movement. I hate flat hair! Give both of them a try

Amanda was amazing! The guy on the phone was also so nice when booking my appointment. Highly…read morerecommend. Would go back again.

Venessa is wonderful. She's gentle and does an amazing job with brows. I'm very particular with my…read morebrows and won't let just anyone touch them. I trust Venessa.

I love the way Karen works, she is very profesional, does an excelente job, my lashes look amazing!…read moreI will recommend her in a heart bit, love it.

I have been doing my lashes for a year now with Karen. If you're looking for quality this is the…read moreright place for you. She takes her time and do a phenomenal job. Her studio is clean and comfortable. I highly recommend her if you're looking for someone do your lashes. Shes very friendly and sweet also.

Though you might never encounter a wait, this salon leaves a lot to be desired. I got a gel…read moremanicure and normal pedicure. At exit, I was charged $110. When questioning the charge, I was told then not before that she used a special base coat. Never again will I set my foot in this salon. My manicure while on vacation and not using my hands lasted exactly 6 days. Buyer beware!

Worst pedicure ever. Spent 10 minutes in my pedicure and charged me extra for a callous remover…read morethat she didn't use. DO NOT GO. not even worth a star

Absolutely horrible place - worst massage I have ever had by far and made me extremely…read moreuncomfortable (I've filed a report with the Greenwich Police Department), lady was extremely unprofessional in every single sense (and threw my credit card), and very shady business practices (they'll ask you to venmo tip only with description "gift" instead of "massage" to avoid paying their taxes then literally scream at you if you don't agree to). Do NOT go here.

Ladies are amazing in here, clean, usually have open appointments, overall very happyread more

This place could be great if you're very proactive when booking... here's my experience…read more Booked 2 pedicures w/ 30 min foot reflexology, but kept hearing the staff say "30 min foot massage" no matter how many times I repeated "reflexology", and finally resigned myself to the fact that we were just going to receive massages, and that was fine. Reflexology is listed as a service so I'm still unclear with this. My pedicure was fine. The technician was pleasant and I was satisfied. My friend, however, received a terrible pedicure. This technician (I believe she was the receptionist or something) was very unpleasant and discombobulated. She spent most of the time wringing out her long sweater sleeves (that she kept dunking into the foot soaking basin) over my friends feet and complaining. It is also worth mentioning that she kept wiping her nose with her hand and then going back to the feet. Then the massages. My technician, albeit very kind and pleasant, just rubbed lotion on my feet for 30 min with no compression, or even pressure. My friend was luckier in this department and an actual massage therapist came and gave him a proper massage with stones. I was very jealous to see it as we paid the same price & a foot massage was the main reason for my visit- but, it is what it is. Side note worth mentioning: the girl with the wet sweater sleeves literally came back and interrupted my friends massage to complain about a gift certificate to the massage therapist (issue involving another customer), literally halting my friends massage for almost 4 minutes. Lesson I learned and why I'd give it another shot: if looking for a legit massage, ask for an actual massage therapist. This therapist's name was Clara I believe *and my friend claimed she was legitimately good. Some other positives- the place was clean and beautifully decorated. Manager seemed tentative. Most of staff was engaging and pleasant.

The gel manicure I received did not last the polish pealed of in one piece in a week due to the…read morefact that they do not apply it properly or prep the nails properly. This place is subpar.

Never been to or had a wax as of 4 months ago. Went here open minded to get some work done…read moreMeet the. Owner G, explian the whole process start to finsh , felt very comfortable the whole process . I come every 4-6 weeks. Also did my first facial with James, trying to take better care of my skin, bought product they sell that James recommended. Highly recommended these guys , total pros at what they do

I went for manscaping and it was awesome. Guido is a rockstar. The studio is clean and comfortable,…read moreso inviting, so welcoming, and G is a superstar. I got a full body trim and it is the best haircutting experience I have ever had. I seriously recommend him to any man who wants to look and feel totally clean and groomed. It is worth every penny.