I stopped by today to get my acrylics taken off and dip powder done on my natural nails. The salon itself was clean, which I appreciated, but the experience wasn't great overall. The woman doing my nails was pretty rough, and even when I let her know I was uncomfortable, she just told me to "relax my fingers" instead of adjusting anything. There wasn't much communication, and I kind of felt like I was just being rushed through. To be fair, my nails turned out looking nice in the end--but the process felt more like a chore than a treat. I'm new to the area and hoping to find a go-to salon, but I don't think this is it. read more

The Nail CEO - Pink with chrome dipped nails - Day Spas Near Me - Morgantown, West Virginia

​ Tracy always does such a great job. No matter what type of design I ask her to do she can always do it

Great relaxing experience! I called and they got us in within an hour and they were efficient and our nails look wonderful. Will definitely book here again read more

I had very high hopes for this business that would be much closer and more convenient than my usual nail salon. I had made an appointment for a pedicure/manicure. Normally, they will do the pedicure first. So when they sat me in a chair for a manicure, I was confused. When I asked if I was also scheduled for the pedicure, I never did get an answer. So I sat through the manicure and waited. There was one young girl there doing someone else's nails that seemed happy and friendly. The others? I don't think I ever saw one of them smile one time! Not once! It is not a very welcoming place. You feel that you are bothering them from the very moment you walk through the door. I realize that it is a different culture. What I don't understand, though is, there is a nail salon on every corner in Morgantown! There is always somewhere else that you can go! You would think? They would be a little more welcoming! Never again. Too many other places that will maybe welcome my business. This place does not! I will continue my search for a more welcoming Nail Salon. I have a feeling that I will eventually go back to the one I was going to in downtown Morgantown. Same culture, but so much more welcoming! read more

Wow! I recently moved to Morgantown and have been trying to find my new nail place without much success but today I found it! Clean, friendly and great selection of OPI gel colors which nobody around here seems to use. The price is very reasonable and the quality of the job was outstanding. My nails were perfectly done...I couldn't be happier and sooo happy to have found Tracy. Thank you soo much read more

The Nail CEO - Opi Gel Cajun Shrimp - Day Spas Near Me - Morgantown, West Virginia

I got a gel X set done. Didn't catch the name of the lady who did my nails, but I'm pretty picky about how I like my nails shaped and the length and she got it down exactly how I wanted. Whole appt was short, sweet, and to the point. Will be back. read more

The Nail CEO - Day Spas Near Me - Morgantown, West Virginia

After being a customer since they opened, I am disappointed that they no longer accept my checks. As a 64 year old customer who has never writren a bad check EVER, I had hoped that my continued good reputation for payment would mean something. I will not charge a nail appointment on a credit card and I don't have a debit card. I do everything by check. I will sadly have to find another nail place. It would be helpful if this new policy were posted so there is no embarrassment after the manicure is completed. Per Tracy's comment, I was never told anything about not accepting checks. Brandon, Wendy, nor Tracy ever said a word until my last visit. read more

First off if I could give this establishment negative stars I would. My sister and I had a terrible experience here. From the second I walked in I wasn't greeted very kindly and was given little to no direction. While looking for a nail color I had put one aside that I liked and one of the nail technicians came up and took it away even after I mentioned I was saving a few on there that I liked so I lost all of the colors I was looking at. Then when my sister and I went to sit down for nails we were supposed to get them done together at the same time. Tracy started working on my sisters nails and when I asked if I would be getting mine done at the same time she was extremely rude and said I made her just sit there and wait so they would see what they could do. She said a few other rude comments before my sister and I felt uncomfortable and decided to leave. Honestly this was one of the worst experiences I have ever had. They are not only unfriendly but go out of their way to be rude and make you feel uncomfortable. I have seen on previous negative reviews that they have responded and said "you must be talking about a different place" but I have experienced it first hand. Don't waste your time and money. Please go elsewhere. Tracy and the entire salon at Nail CEO are horrible. Went someone else and had a wonderful experience. read more

This place shapes nails beautifully. I'm very picky when it comes to how my nails look, but this salon never lets me down. I've been to most of the salons in the city, but this one will always be my go to. They're wonderful and take the extra time to ensure they're perfect. read more

The Nail CEO - Day Spas Near Me - Morgantown, West Virginia

Due to COVID I assumed appointments were required, made an appointment and 25 minutes after my appointment time, my appointment began.... also at the same time that two walk-in clients were taken. I had a regular manicure and I was less than pleased with the service and how my nails turned out ( edges rough and overall the paint job was like my 8yr old niece does... for free) as soon as the top coat was applied, the nail tech disappeared and I was unable to request any fixes but at that rate I was just ready to leave. I won't be bringing my bridal party back for pre wedding pampering and honestly i am glad I had this experience before it was a lot more money wasted on poor service. read more

The Nail CEO - Day Spas Near Me - Morgantown, West Virginia

Absolutely the best place to get SNS done! Brandon took his time and told me that these were going to be the best nails I've ever had and he did not disappoint! I absolutely love them and I will be coming back here to get my nails done! read more

The Nail CEO - Pink ombré - Day Spas Near Me - Morgantown, West Virginia

I have been coming here off and on for 3 years, but after the experience I recently had, no more. I don't know the name of the man who did my nails but he was new to me; my experience with him was less than pleasant. I left the salon with bleeding cuticles, uneven nails, and glue all over my fingers. Throughout the service he rang out other customers and handled cash, but did not sanitize his hands afterwards. After he finished my nails and they were drying, he proceeded to the next client without washing his hands first and then left her to do my hand massage - again without sanitizing his hands. I got home and my cuticles were still bleeding. I applied rubbing alcohol and ointment to them and am hoping they don't get infected. After cleaning up my nails, I contacted the salon and spoke to the owner; she seemed unbothered. I told her of my experience and she said that if anything happens to my nails (like an infection, etc.) her insurance should take care of it. I used to love coming to this salon and enjoyed their work, but after my experience and the response I received, this will be my last visit. read more

The Nail CEO - My cuticles after my service. - Day Spas Near Me - Morgantown, West Virginia

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Worst manicure I've had in years! Dipping powder chipped off within a couple of days and 5 nails broke off at the corners. I went back to talk to the manager and she refused to make it right. Also, there is a young man that works there that is about the grumpiest, most unfriendly nail tech I've ever encountered! Taking my business elsewhere! read more

Will only ever get my nails done here! Tracy is the owner and she does an incredible job on SNS manicures, she is quick and amazing. Always satisfied when I go there! read more

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Stopped by here on a whim and am so, so pleased!! Clean, friendly, peaceful atmosphere...and my nails look amazing!! Even though it is 65 mile drive for me I will absolutely be returning!! Price was very reasonable as well!! Five star PLUS!! read more

Brandon did a stellar job with my nails!!! THANK YOU! I would definitely go back- great customer service and genuinely nice workers. read more

The Nail CEO - Sns coffin shaped nails - Day Spas Near Me - Morgantown, West Virginia

I will never be returning to this establishment, ever. I used to come here to get my nails done always but after my experience today that will never be happening again. I am absolutely disgusted at how I was treated today. I simply called to get my nail fixed because after five days of having My gel extensions they were already breaking off so they said to come in the next day, perfect. Except when I arrived I was treated as such an inconvenience from the moment I walked in the door. With two employees, TWO, sitting doing absolutely nothing but playing on their phone, nobody would help me pick the color that was closest to my nails. They were so rude about it, SO RUDE. I was trying to explain to them that the color from the shelf was not the same color that was picked for me. They pick whatever color they want every time you get your nails done and then expect you to remember what color they picked when you need them redone because obviously they weren't done right the first time. They never use the color you pick. Overall very disgusted with this establishment. Posh nails would NEVER treat their customers in that manner. read more

Camilla is the best !! I love the pearl in my nails!! New fav nail salon in Motown!! I got Gel Pedicure, Colored Powder with desigb of swavorski crystals and pearls!! Pearl nail looks like under the sea!! read more

The Nail CEO - Done by Camilla!! - Day Spas Near Me - Morgantown, West Virginia

I got the best SNS dipped manicure here that I've ever had. The guy was quick but thorough. I loved the shape, color, and everything. He actually checked to make sure the length of each finger matched the corresponding finger on the other hand. read more

The Nail CEO - Day Spas Near Me - Morgantown, West Virginia

Brandon does my nails, they are always so beautiful and he is very professional and meticulous. The shop is clean and they seem to do a good job on educating clients on services. I recommend! read more

The Nail CEO - Day Spas Near Me - Morgantown, West Virginia

I have been coming here for awhile now and have loved the results each time. Tracy does an amazing job, and introduced me to gel extensions which I have been getting ever since. However, I'm not sure what the man's name is but I had him for the first time the other day and was disappointed. He was rude and hurt me a few times. I was still polite when giving responses of how I wanted my nails and he signed and rolled his eyes. My nails also didn't turn out how have they in the past when Tracy or Josie have done them. I still plan on coming here because every other time has been great, I just know how to ask for specific people in the future so that does not happen again. read more

Such a good manicure. We had an appointment at 11 and showed up late, but the nail technicians still had us in a chair immediately. I got SNS with tips and a design that I absolutely love. Very clean and sanitary. I saw them disinfecting when a customer left, was pleased with the amount of cleanliness in the establishment. read more

The Nail CEO - SNS with tips - Day Spas Near Me - Morgantown, West Virginia

I had both a gel manicure and pedicure. One nail clearly has a glob of too much polish. When I returned the same day, they were extremely rude, told me to go find the polish, they would try but are too busy. They are starting what looks to be a remodel and I couldn't find the polish. I left. Next time I will listen to friends that warned me of their POOR customer service. read more

Amazing. I just moved here and I needed a nail salon badly. All the other ones I came across had horrible feedback & then I found The Nail CEO. It's a 20 minute drive from where I live but it was soo worth it. I've never been to a nail salon that treats you the way the did here. will definitely be my new nail salon. read more

The Nail CEO - White Ombré - Day Spas Near Me - Morgantown, West Virginia

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I really enjoyed this place a lot. I stopped in on a Thursday evening for a shellac manicure, was promptly seen and upon sitting down, I was offered a drink as well as sample colors. I so desperately wish I could remember the name of the gentleman who did my manicure, but he was soft-spoken, friendly and did a great job on my nails. The pricing at this salon is also incredibly reasonable. I would highly recommend this place to anyone looking for friendly, quality and affordable service in the Morgantown area. read more

Wendy did a nice job on my SNS nails . Unfortunately, she was extremely rude and condescending. Her co worker giggled and laughed the entire time chatting loud across the salon at one another . I was interested in getting a pedi when I arrived but half way through my manicure I changed my mind. I explained that I didn't want it anymore and the woman they refer to as Mom said thank God I didn't want it anymore ... nice nails ride ride ride employees . Never again and I am thanking God read more

I had an amazing experience with Brandon. We had a great conversation and he did an awesome job recommending the design and color of my nails. This has to be one of the best experiences I've had at a decent price. He was very gentle, detailed, and all the technicians were all very experienced. I will definitely come back and refer to all my friends! read more

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The guy that did my nails was not that good at all! He was colored blind and put most of the wrong colors on my nails that I had asked. On top of that my nails don't look the same length and barely even the same shape. I would request the girls if you go here read more

Every part of my experience was so pleasant! I needed an emergency pedicure and I'm so glad I tried this place out, because it was amazing. I got the deluxe pedicure and emphasized I needed heavy duty callus treatment (because my feet are basically callused hooves) and he made sure everything was smooth and like brand new baby's feet when I was done! There are a million polish colors to choose from, and everything is so clean and organized. It's so spacious,, too. This will be my new go-to place for sure! read more

I walked in there today (no one waiting) and the manager asked me if I had an appointment. After responding "no" she implied it would be a 50 minute wait and started mumbling under her breath to a client. The workers here are not very friendly either. I will not be back! I once really liked this place... such a shame! read more

It was ok, not my favorite place in town. They were nice and things seemed clean/legit. Gel polish pedicure was pretty standard. SNS nail dip was not my favorite. They left them very thick and they cracked after a couple weeks. (I've gotten dip done 8-9 times at another salon in town--never any cracking before). read more

The absolute worst experience at a nail salon. As soon as you walk in, you realize quickly how rude management is. The owner is nasty to customers when she is not ignoring them, and the workers are no different. Aside from the horrible treatment, their work is no better. My nails did not come out at all how I wanted, and when I tried to ask nicely for her to simply push back my cuticles and shape them differently, the woman replied "I'm not done yet." I do not recommend this establishment at all. read more

Best nail place I have been too in West Virginia, friendly, no wait and I was a walk in. Very professional will be back!

there for pedicure. He hurt me, not once, but twice. I finally said please, just let me get out of here. He seemed delighted to do so little, hurt me so much and wrap it up. No apologies, just smiled. Had the audacity when I paid to say, see you next time! Seriously!? read more

Great job with the nails! They always look great and I've gone several times. However, there has not been a single time I've gone that there hasn't been an argument between some random customer and the manager Tracy. If you want pretty nails and verbal abuse definitely recommend but don't go if you mind being yelled at or rude to :) read more

Very overpriced for mediocre job. Very disappointed in how my nails and feet look for $80

They do good nails but the customer service is terrible. They don't really talk to you make you feel uncomfortable and the last time I was there I had made an appointment and literally waited an hour and half before they started on my nails. When I asked if I was gonna get my nails done soon and said I have sat here for over a hour the lady that answers the phone explained to me in a very rude manor that this was normal because they are to busy and didn't even offer a apology she acted appalled that I had asked. Then no one wanted to do my nails and I could tell they were talking about me. Terrible customer service read more

Very disrespectful and will only help you when it's convenient for them. My nails started peeling after a week of having them done. Clearly the polish was defective and they refused to correct their work due to being too busy. A issues that could of been fixed in 5/10 mins between a client wasn't able to be corrected anytime soon. I'll never go here again. read more

I purchased a $100 gift certificate here for my wife. They acted like they were doing me a favor selling it to me. My wife has been there twice and said the people are not friendly at all. She won't be going back. read more

I had been going there for months, in the beginning they started out great and my nails were always perfect.. but the last two or 3 months my nails always broke barely a week in and once I just wanted the SNS off for my nails to breathe a bit. They were so rude and argued amongst themselves who would help me. After I soaked them off and washed my hands, I sat back down. I was the ONLY one in there at this time, and they told me to go? I had to ask for them to be filed and buffed. Then they charged me $10.... I always made appointments and was one time- this last time I went in she told me I was an hour late when I know that I made the appointment for 530... overall they're just rude and they don't care about their recurrent customers nor how your nails look if they're busy. I won't be back. read more