There is no guarantee of great customer service anywhere. But the apparent free fall in customer…read moreservice at A & B Naturals stings. For years, this store has been an oasis of good vibes, healthy food and employees who seemed genuinely aligned around better food, better health, better community and a better kind of commerce -- one that puts people and community first. What I experienced in mid-July 2026 felt more like the customer service I'd expect from a cranky big-city bodega employee pushing scratch tickets, vodka nips, cigarettes and herbal Viagra at the register. I'm a longtime, loyal A & B Naturals shopper. But maybe not anymore. I recently learned that more than $300 in receipts I had carefully saved for redemption through the store's loyalty program are now worthless. I always liked being able to redeem old receipts for a modest discount on future purchases. Apparently, that program changed during the dead of winter. Under the new rules, only receipts from the same calendar year can be redeemed. As a 20-plus-year summer resident of MDI, maybe I missed the 2025 messaging. I assume there was some warning. But the change landed harshly for someone like me who had saved receipts in good faith. What bothers me is that A & B Naturals apparently gave longtime (summertime) customers no grace period or soft landing -- no window to redeem older receipts before making them worthless. It feels abrupt and unnecessarily unfriendly to loyal shoppers. But that alone wouldn't bring my review down to two stars. What really gets my goat is how ONE employee treated me when I expressed disappointment about the change. Let me be clear: I love the A & B Naturals staff. Most are salt of the earth. They represent a diversity I celebrate, and they are a big reason I've shopped there for years. The nutritionist, in particular, is amazing -- knowledgeable, patient and genuinely helpful. But one bad apple can ruin the cart. An older employee named Katherine met me at the counter and was defensive, smug, condescending and rude. She told me I was the first person ever to complain about the new loyalty rules. When I asked to speak with the owner, her response was: "It won't do you any good." When I told her I was disappointed by both the loyalty change and the way she was treating me -- and that I was considering leaving a review or writing a letter to the editor -- she again essentially told me it wouldn't matter and nobody would care. Her tone and demeanor made it clear she wasn't interested in hearing me out or de-escalating the conversation. Quite the opposite. I felt dismissed and talked down to. There was no acknowledgment that a longtime customer might reasonably be disappointed, no sympathy, no attempt to explain the change constructively and certainly no effort to preserve goodwill. Maybe I missed the notice about the loyalty program. Fair enough. But good customer service isn't about always giving the customer what they want. Sometimes it's simply about listening, showing a little empathy and treating a loyal customer like their business still matters. That part should never expire.

Thank goodness for this place offering tasty vegan meals and snacks amidst all the seafood…read morerestaurants. It was kind of reminiscent of a Whole Foods, they had individually wrapped bakery items as well as a grab and go fridge in addition to standard groceries. I got a pre-packaged vegan kale pesto pasta for lunch, which was actually really really good. They also had vegan/gf cake, scones, and muffins which looked delicious. The staff was extremely nice and the food is not super expensive either!

I was unfamiliar with this local grocery brand but stopped in for a few necessities. It was a more…read moresizable, clean, and better stocked store than I expected, given the size of the town. I found some local goods that I wanted to get a flavor of the region, but there was also plenty of fresh produce and basic essentials. The parking lot was crowded, and parking in this town is a tad dicey, but I walked in and out okay.

I was in town to run the Mount Desert Island Marathon. I stopped by here to pick up some drinks for…read morethe race weekend. The store was clean and well-organized with each aisle labeled so it was easy for me to find what I wanted. For the area, I thought that the prices were good and quite reasonable. I was able to pay for my items while using one of the self-checkout kiosks.

We love the Co-op! We moved here from Texas and had access to farm fresh, locally grown produce…read more I was so happy to learn about the Co-op. We went on a whim and came home with so many good things. Everyone was so helpful and friendly. The store is well organized and everything was stocked well. I'm not afraid to admit it...I'm addicted to the Co-op!

The Blue Hill co-op is a great place to shop and spend time. It's a wonderful community hub. The…read morestaff is friendly and knowledgeable. There's a pleasant atmosphere in the store and patio. It's a happy, healthy place!

Love the flavored vinegar testing stations. Popped in for lunch and ordered a Cuban. So tasty! Not…read morethe most value driven meal but loaded with meat, great quality, made fresh and super delicious.

This place is amazing! They had fantastic fresh made sausages with a lot of different options. All…read moreof them are delicious. They also have a great selection of hot sauces both local and non local. The butcher and cashier were both super friendly and helpful. Can't recommend this place anymore!

If you're ever in the Bar Harbor area, this place is a throwback to the great mom and pop natural…read morefood and health stores of old. (if you live in LA, think Rainbow Acres or the OG Mrs Gooch's) https://www.johnedwardsmarket.com/ Local farm products in varied and abundant varieties, (cheese, meat, dips and sauces, baked goods, fresh produce) plenty of great Asian condiments, baking supplies, ready to eat foods, cleaning and bath products, a great curated wine selection, and much more. All set in a a century old building on a great little Main street with lots of other great individual, family owned stores. Grab a fresh cup of coffee, look around and relish the lovely smells and fragrances that come from an authentic and well stocked store without gimmicks. You'll walk out with a nice collection of goods from your shopping list and a few surprise purchases.

The wine consultant is extremely knowledgeable and she shares incredible insights and spot on…read morerecommendations. John Edwards Market has an excellent selection of domestic and international wines.

Their blueberries are awesome! We get them every year! We're still discussing the fact that a…read morebabysitter took some!

Great Maine blueberry spot. Fresh but frozen. Convenient and priced well to make the transaction…read moreeasy. Paid cash.

We were in the area today and remembered how much of a fun stop they could be…read more They were out of Baked by Joy's ube cookies but we were lucky enough to grab one of the pandan (a naturally fragrant plant that is known as Southeast Asia's vanilla) ones. We also found some cannoli shells which were 50% off, and some imported chocolate hazelnut spread. Service is friendly, store layout and presentation are well thought out, prices are a bit high but they are understandable considering they have some unique and healthy offerings.

I love T&R! As a human with a plethora of allergies, as well as the craving for community and…read moresupporting local business. The folks that work there are absolute treasures, I genuinely do not know how they manage to find such incredibly quality people. The space is packed with beautiful local and specialty items, but it feels, somehow, intimate? It's a really special spot. Kudos to the whole crew there and hats off to the owners.

I absolutely adore this place! The country setting down a side road, far from traffic makes the…read moreexperience so quiet and rustic. The owners are both sweet and what you would expect from down east Maine couple. For blueberry picking it is bet to call ahead to ensure that someone is home. I forgot to call the day before so when no one answered the phone in my way over I was chancing whether they would be around. What luck! They were home, working tirelessly on the conveyor belt that is in their old garage. When I parked my car I was greeted by an old black lab ( I have a huge soft spot for black labs). I greeted him with head pats and ear scratches. The wife approached me and I asked if I could rake some blueberries. She said I could and went to get her husband to have him bring me to a good spot. I was given an overview of how to rake since it had been a year since I last visited their farm. When left to my own devices, I took in the quiet surroundings, the smell of blueberries, and the soft breeze coming over the large field of berries. What tranquility! I began my raking with first novice representation and soon starting to feel like an old pro. It doesn't take a lot to get the hang of it. In about 40 minutes or less I had picked two flats worth. I pulled my wagon over to the garage where the fun part began. The husband lugged the flats to the top of the conveyor belt. My instructions were to stand at the lower part and pick out the stems and gross stuff closer to me. After one round we took the ones on the far end and did it again. I enjoyed being a big part of all the processes which also helped the price(big fan of that). I had brought my own containers, so I didn't have pint boxes or too many ziplock bags bumping around in my car, which was a huge help and I recommend. Everyone must go here! Such a wonderful experience that I have made into an annual event.

From the owner: HOURS By chance or call ahead at 207-638-2664…read more Field grown perennial plants spring and early summer. Fresh wild blueberries and pick your own wild blueberries in August. Berry Fruit Spreads year round. Fresh cut flower bouquets summer and early fall. Dried flower wreaths fall and winter. Balsam fir Christmas wreaths in season.

Came in early for breakfast. I had the spicy egg sandwich with sausage on sourdough. It was…read morefantastic! My family had avocado toast and loved it. Ambiance was also great - my kids enjoyed the Michael Jackson channel playing. Both girls working there were very nice and courteous.

One of my favorite cafes to work from. I love how spacious it is. The tables are large, the couches…read moreare comfy, clean and perfect spot to work remote or study. I stayed for hours and loved every minute. The art on the walls add a perfect touch to the calm atmosphere. A cafe filled with local goods and organic fare. Walking distance to the harbor and downtown.

So glad I stumble onto this place. Great to see a huge array of organic/ natural foods offerings…read more As we all lead busy lives , it great to find a place of natural and wholesome goodness without all the additives and reprocessed products. It is a bit more expensive but we all know it cost a little more to put wholesome foods into our bodies. In the end it is better for us. I love the different types of flour one can get. Next time I wanted to get wholesome/ organic flour to make artisan bread I will definitely get enough to bake rather than buying a 5 lbs bag in the supermarket that goes to waste because of expiration dates. In the end less waste and throw aways and I'm all about that. My hubby wanted to get Dr Bronner's soap so I searched and found this place. And yes they do carry it. A great find place to stumble upon!

The environment is organic and not stiff. Much better than T&R in Brewer - It has wonderful,…read morehelpful, knowledgeable staff that are always around to help. The prices are a little higher than my husband would like to pay, but I don't feel like I am being stolen from as in many other natural food stores. They've been around forever, and I will continue to take my family here as long as they are! My son & daughter have both looked forward to our weekly trips for 15 years