A solid option for cute and durable boots at varying price points and with very good sale options…read more I didn't pick any up myself but my husband grabbed a nice pair of basic brown boots and the staff was so great helping him pick out the right fit and get the right size based on how it would stretch and mold to his feet. I do like the variety they offer here tho. There are more traditional styles like the kind my husband bought, some with a bit more flair (lots of sparkles) and color, and some with a bit of whimsy and/or edge. In particular I was tempted by a pair of baby pink vinyl boots with large tulips along the sides and another pair of teal boots with Elvis style lightning bolts, both of which were on sale. Unfortunately they didn't have my perfect size and I was a little worried if they would stretch enough so I passed. But I'll definitely make a beeline here first for browsing during my next visit to Nashville!

We stopped in 5-6 boot stores before we found the exact boots that my daughter wanted. They have…read morehigh quality Ariat and other brand boots. They are located on Broadway and have multiple levels in the store including a 50% off sale area on the 3rd floor. Customer service was excellent and the salesman educated us on size and fit. They had a 30% sale for Labor Day weekend on most items which was a nice surprise. High quality for a great price. They have a great selection. The sales staff were very kind, helpful and attentive. We will be back the next time we are in town to buy boots.

This is such a great place to shop for boots. This location is huge! I love the merchandise. No…read morereal assistance offered from employers. That was ok. I was able to browse and explore and that was fine. I love the way the store is set up. The boots are ororganized by size. You see one boot and behind it is the match. Boot Barn has so many colors and styles. They also have a bathroom, which is always appreciated. I love the charm of this store. They havesome great clothing and hats. They really have something for everyone.

Went in on a mission to find a pair of boots for a concert. Mission accomplished…read more The store smelt so fresh like clean leather. I mean the store was so clean you prob could eat off of the floors lol **(I do NOT recommend though)** My man, Sebastian, who is security here was able to answer ALL of my questions. I really didn't know what style I was looking for. He informed me on the various styles and the various toes (snip/square toes etc...) I've never been so intrigued by boots. He said if you want to be a "bad _____" then look at these. He pulled a beautiful pair of tall black boots off the shelf. I mean these things were beauts. I tried them on and felt like a stallion strutting through the store. He needs a raise based off this selection alone. I was sold on them. Thank you, Sebastian! Brett, assisted in ringing up my items. He was super sweet and very knowledgeable as well of boots and what's offered in their stores. He got me to sign up for the rewards program. Sign up for the emails, you'll get a 1 time offer of 15% off. The 15% off can be combined with their military, first responders, nurses etc.. discount. Easy to score a great pair of boots at an even better price with a discount. This was my first pair of real boots. Nothing wrong with the knockoffs, but everybody needs a real pair. I'll be back because there were a couple of others I need. Don't come to Nashville and not visit Boot Barn on 2nd Ave!

I came to planet cowboy to find a belt, boots and a hat, and most importantly a personalized…read moreexperience. Liv and Josh gave me that and so much more. They were friendly and helpful but overall genuinely nice people. Josh went out of his way to help me find boots that would fit my small feet and exactly the style was searching for. Liv helped me pick the perfect color hat with accessories to go with it. I left with everything I came for thanks to these two beautiful people.

We enjoyed our experience of shopping, designing and buying a hat for my daughter for her 21st…read morebirthday gift. Planet Cowboy made the experience special. We didn't make an appointment however it was a Friday at lunch time. We were kindly greeted and given the time to look around and get ideas so the process of elimination could begin. Everyone was very patient, helpful and friendly. The customization process is unique and special. We will be back to buy another hat for my other daughter because the personalized experience was a 10 out of 10. The hats are high quality for the price. The customer service couldn't be better.

Popped in real quick to pick up a last minute gift. The sales clerk Farrin was beyond helpful and…read morefull of joy! She was so kind and easy to chat with while browsing! Please pass along my thanks for such great customer service! Also thank you for keeping up such fun trends! Love your shop and this location

Was in a time crunch found exactly what I needed. The sales associates were amazing. Love the…read morecurated little shop.

I walked Broadway and was curious about the buy 1 get 2 free gimmick, of which I am still curious ,…read morenot certain it's a hidden joke or for real. Tried on a few styles and they all looked real cute, especially seeing the ladies around the streets drunk and booted up lol Not sure how many times I would wear cowboy boots and shorts but I can see the appeal while on vacation Tempted, but no I passed on 329$ fringe boots with pointy toes

Had a great experience here. Did my research and my friend and I took advantage of a sale they were…read morehaving. Left with three pairs of Ariat boots under $$375. Simply put - we were smart about our purchases. Gentleman who helped us was pleasant and funny as well. Gave me lots of good advice. A good salesman. Hope he got a decent commission. Thanks for the perfect Nashville souvenirs!

The worst customer service in this city. They need some…read moremanners; insulting, rude & unacceptable this kind of behavior in any retail store, in any part of the world. An insult to society. Their loss, customers will run with their money and they will keep their products

My friend and I stopped in on an icy day and were the only customers. It was our first time…read moreshopping for boots. There were fewer fun colors than some other stores but had what we needed since neither of us were looking for our first boots to be too wild. Randy was very knowledgeable about brands and caring for the boots. He answered all our questions patiently and was attentive without being overbearing. This was the third boot shop we visited and the pricing for the same brands seemed to be consistent. It was an excellent experience and we would recommend this store based on service provided. And because we both walked out with a pair of boots!

Got the cutest vegan leather jacket (B. Coature)! Soft, it has a bit of stretch to it, so it's…read morecomfy too! Nice little boutique with a good selection and friendly staff.

This is one of my favorite Nashville boutiques! I found the best leather jacket on Small Business…read moreSaturday! Such attentive service and friendliness that you don't always find. Lots of unique one-of-a-kind pieces at good prices.

DO NOT SHOP HERE...THEY PRACTICE PREDATORY PRICING!!!…read more I stopped into this store on April 12th while visiting Nashville. They had a few uniquely cute items in their window display that caught my eye. I picked up a trucker hat and was immediately told the hats were all 30% off, which sounded great. I looked at a few other items in the store and noticed they were ridiculously priced and noticed they were (as high as luxury designer clothing, which nothing in there was even close to). A t-shirt was $500 and a bomber jacket was $1500. Crazy right? I walked to the register to simply check out my trucker hat and asked the sales associate how much the hat was. She immediately said "$40" and that there would be a 30% discount off of that price. I said "ok, I'll buy it". As soon as I said that she grabs the hat from me and goes back to the shelf where I found it and acts as if she's looking for the tag. She then says "oh, the Cowboy Cool hat as are higher so this one is $60 and you'll receive a 30% discount off of that price. I was skeptical of that entire exchange and felt like she was lying, but I really liked the hat and was in a hurry to check out so I could get on the road back home. Once home, I decided to look online to see what the actual cost of the hat was and saw that it was on the Cowboy Cool website for only $25!!! The NERVE of this store taking advantage of tourists in such predatory fashion. I only wish I would've had time to read the reviews on this company as there have been SEVERAL customers who've reported this exact same experience. DO NOT PURCHASE FROM THIS COMPANY!!!

Betty Boots is my favorite boot, hat and clothing store in Nashville! They have the best boots! I…read morebought 2 pair of boots a hat and a purse and Stacey was so very helpful! Ask for Stacey when you shop there! It will be worth it!