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    The Original Rainbow Cone

    4.0 (5 reviews)
    Closed 12:00 pm - 12:00 am (Next day)
    Updated 2 months ago

    Order The Original Rainbow Cone Takeout or Delivery

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    Ask the Community - The Original Rainbow Cone

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    Buona

    Buona

    4.4
    (21 reviews)
    0.1 mi

    Had a great experience at Buona recently. My husband and I have enjoyed several visits to this…read morelocation and always delicious food. Saturday we got to experience their exceptional customer service as well. After ordering and waiting at our table, we noticed the wait was a bit longer than usual, and shortly after, Pablo, the GM came to our table and asked about our order. He did not have any orders in the kitchen that hadn't been completed. He checked the kiosk we used, but didn't see our order. He apologized and took our order using pen and paper. After a short wait, Lisa started bringing out our order. She is so friendly and efficient (we remembered her from previous visits). Pablo also came out again to check to see if our order was complete and apologized again for the mixup. Our Italian beef sandwiches were delicious as usual (best in the Rockford area). French fries so crunchy on the outside but warm and soft on the inside. Granddaughter's chicken tenders were tasty and our daughter ordered the gluten free cauliflower crust pizza (which I didn't even realize was on the menu). She said it was awesome, one of the best she has had. I highly recommend you try this restaurant if you haven't already. The quality of the food is above par for any fast food restaurant in the area. The friendliness and professionalism of the staff is so appreciated because we all know that is regularly not the case in fast food establishments. Thank you, Pablo, for noticing we did not have our order and for making it right so quickly. It is so appreciated. Oh and I can't forget that for the first time we tried Rainbow Cone (granddaughters insisted lol) and we were not disappointed. Milk shakes were creamy and thick with great choice of toppings. Cones and dishes with great choices of hand packed ice cream were great! So don't forget dessert!

    Milkshake is 10/10, maybe 11/10. Consistency is perfect. Ice cream well churned. Melts right in…read moreyour mouth. I haven't tried their burgers, fries, and extras so I can't say much. But if you love milkshakes, and they're ain't no Shake Shack around, Buona is that place! Cheers!

    Photos
    A view of the kitchen
    A view of the kitchen
    Fries well done and Cheese Cup
    Fries well done and Cheese Cup
    Buona

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    Yumberry Frozen Yogurt

    Yumberry Frozen Yogurt

    3.1
    (7 reviews)
    4.3 mi
    $

    Worst Customer Service I've Ever Experienced! Avoid Yumberry Frozen Yogurt…read more I stepped into Yumberry Frozen Yogurt in Machesney Park with my significant other expecting a fun treat. Instead, I got one of the most bizarre and hostile customer service encounters I've ever had. No one was at the register when we walked in, so we grabbed our own spoons and cups to quickly try one flavor--literally a tiny taste--so we could make a confident purchase. Out runs a woman with blue and black hair, acting frantic, scolding us for trying a flavor. We immediately threw away our spoons as she demanded. A small drip of yogurt almost fell from my cup, so I caught it with my hand and ate it (not a crime last I checked). She then threatened to make us throw away our entire bowls--which we were moments away from paying for--just because we had dared to taste a flavor earlier. I calmly explained that I used to work at a frozen yogurt shop for years, so I understand policies, but asked if they offer any kind of compensation or exchange for unsatisfied customers. She said no. I asked what would happen if the yogurt was expired or the machine dirty still no. Even more shocking? She's worked there for a year and "isn't sure" about basic service procedures. Her reasoning for the extreme rules? COVID. In 2025. Meanwhile, the same yogurt she wanted me to throw away would've been wasted anyway. This is a frozen yogurt shop, not a high-security lab. Other froyo shops happily let customers taste flavors and will gladly fix an order if something's wrong. Here? You're treated like a criminal for wanting to be sure you'll enjoy what you're buying. Do yourself a favor and spend your money somewhere that actually wants you to come back. This place clearly doesn't.

    The yumberry in Machesney park the floor is so dirty. The workers are just standing around. Do…read morebetter. Shame. Shame. Shame.

    Photos
    Yumberry Frozen Yogurt
    Dirty floor
    Dirty floor
    Yumberry Frozen Yogurt

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    The Original Rainbow Cone - icecream - Updated July 2026

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