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    By the Dozen Bakery

    3.6 (78 reviews)
    ModerateBakeries, Donuts
    Closed 6:00 am - 5:00 pm

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    Great idea for a shared boy/girl Birthday Party!
    Julie C.

    I called By the Dozen to have a last minute Birthday cake made for my Granddaughter and Grandsons Birthday. I shared a picture with them to give an idea of a Unicorn and Dinosaur cake ! The absolutely did the most amazing job ! Everyone loved it ! The cake was absolutely delicious as well !! Thanks so much ! You guys are the best !

    Cakes
    Mitch J.

    Love this place! Referred here by a few family members so I called in a cake for our son's first birthday and it ended up being exactly what we wanted and more. They matched our party theme perfectly and the smash cake they included for free was a huge hit. My son had it all over him and you can't not smile if a one year old has cake all over his face. Took a little while to actually get it ordered but after I called several times we got it sorted out. A good value and would highly recommend! Definitely getting future cakes here!

    Cream cheese frosting cake with red velvet and raspberry filling

    I ordered this cake for my moms birthday and it turned out SO beautiful!!! I'm incredibly happy with how it turned out!!! I ordered last year from them as well and I was so impressed that I decided to once again order another birthday cake from them from this year. Absolutely beautiful and tasty!! Thank you!!! Staff was also super friendly and helped me carry my purchases to my car as I had also bought some delicious donuts. Huge thank you to the friendly staff!

    I'm not one to usually complain, especially about a locally owned business, but my encounter with By the Dozen Bakery was particularly gross to me. We decided to throw my son a graduation party on 6/10. I called By the Dozen Bakery to order a full sized sheet cake on 6/06. They have one picture example of their $99.99 sheet cake on their website which is a exactly what I needed. Well, the only difference is that I wanted the roses in my son's high school colors.l instead of pink and purple. I was told that it was a VERY busy weekend (over 200 cakes going out that day). They said they could do the cake, but the decorating would be $55 extra, or $154.99 total?!?! I kindly reminded them that I wanted to more or less order the exact example cake that they had on their very own website that was listed for $99. I asked to speak to a manager to understand the ridiculously overpriced unexplained up-charge. It was made clear to me that the manager did not want to listen to any reason either. They were very busy which made my patronage to them for that day unwanted. Instead of telling me that they were booked for the day, which would have been understandable, they decided to attempt to price gouge me instead for nearly $60 extra dollars. It didn't matter what the price said on their website at that point. I will NEVER darken the doorway of this business ever again. If my business is meaningless on a busy weekend, it feels meaningless on any weekend ever going forward. Shout out to Schnuck's that got me the same cake I needed out the door for $60. The next time I need a cake, I will research a local bakery that will value my business instead of one that is so easily willing to take advantage of a busy graduation weekend. ***Pic is a screenshot of the cake I wanted directly off their website that reflects their supposed $99.99 price.

    The cake was delicious and gorgeous. Thanks for making the dessert option so easy. I would highly recommend.
    Cathy E.

    The cake for a bridal shower was as gorgeous as it was delicious. I would highly recommend for any bakery needs. It may dessert option easy as can be.

    What is advertised on website.
    Tiffany T.

    I ordered smiley face cookies expecting what they advertise on their website. The cookies are completely different and look nothing like the ones on their page. When I asked about them they said they so longer make those. Why would you advertise something you do not make? They did offer my money back but I had already promised to bring cookies as a snack tonight. Don't expect to get what they advertise.

    Birthday cookies! Personalized buttercream cookies! Taste and appearance are perfect!!

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    9 months ago

    Customer service was awful. The bakery items were good. Definitely won't be going back.

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    1 year ago

    I went here a little while back there donuts were amazing cashier was nice the place was clean.p.s a grate place if you want dessert.

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    3 years ago

    This place makes the most melt in your mouth orange cranberry scones! All their tasty treats are fresh and delicious!

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    3 years ago

    Lady is quite rude unfortunately. Argumentative. So we have never bought or tried the food since then.

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    8 years ago

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    7 years ago

    This donut place hands down is the best in Rockford! Fresh delicious and very friendly staff.

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