This shop is cool. They have a decent selection and prices are not bad. Last time i went was late night,close to closing time. the owner was cool and very helfull. I got a awesome silicone dab rig, a shirt n some other random things. I spent lil over 100. Buck. The dab rig I got unfortunately came with a part missing. It Was not their fault it was missing a piece from the manufacturer it came in a sealed box when I purchased it. So the next morning I brought it back to the shop saying it's missing this part so im screwed.. they explained there's nothing they can do you would have to contact the distributor. And that they're not liable 4 replacing or getting me the missing part. I had even opened it and used the banger bowl it came with on one of my old rigs. So it was opened and used so they really didn't have to do shit! I think the guy's name was Will. Don't quote me on that but way cool dude lots of tattoos. Long story short they didn't have to do anything. But they swap it out with a new one, made sure it had all the pieces and hooked it up for me..n took the old one back.. awesome customer service. Went above and beyond and out of their way for me!! Thanks guys you all rock!!! read more

This place has all of the things you go to a smoke shop for. The aesthetic, the knowledge and the deals. Packed into a nice little corner shop the floor plan uses the space well and every inch is filled with toys to choose from. The selection isnt just for show, this place stocks just about everything you could need from tiny one hitters to multi perc rigs this place has it. Staffs great too every single employee here knows what they are talking about. Personally I went in to buy a peak pro and not only found it under the normal retail price but was also given a wide range of information on this piece and its competitors. Left without buying anything that day and only ever felt welcomed. Being totally honest you're always gonna be able to find a little bit of a better price online at one of these amazon warehouse-esqe smoke shops online. What youre not getting there is soul and thats one thing the Outer Limits carries in droves. I love this place, I love the people that work here and I love the community they have crafted. I will always feel good about spending my hard earned dollars here and you should too. read more

This Head shop is run by 2 absolutely adorable guys-a brother and his brother-in-law. They are extremely customer friendly and will go out of their way to not only educate you, but make sure that you are 100% happy with your purchase. I appreciate how they always take the time to spend with me whenever I go in and they never try and push a sale. It's the perfect shopping atmosphere! If I don't make a purchase, they never make me feel guilty, ever. In fact, they feel like family because they treat me like their own family! They are always happy to see me whenever I come in, always have a smile for me, always ask how I am doing...I love going in there because they always make me feel so special! Who does that anymore, right?! They are located on the inset corner of Fulton and Cottage, so if you are in the neighborhood, stop in and check them out-you'll be glad you did! read more

I have to tell you all about my latest experience here, and I have been a customer for at least 10 years. First off, I am very disabled and do not drive. Most times I can't even leave the house. So, this was that day. I called and was told they had a replacement hose for my ancient vaporizer, so, a simple errand I asked my wife to please take care of it. She did! But the hose was about 2 feet too short. (She doesn't know much about these things) She called and the guy said he'd replace it for the same cost. I thought it was pretty pricey but they have to make a living like every one else. So, my wife took it back. They didn't have a longer one so the glued two pieces together, with the appropriate type of glue, of course. Now, I have a hose that will reach from my table to my bed. And I'm in heaven. Thank you Outer Limits. You always come through! read more

Outer limits always gets what you need. They have an excellent selection of all the headshop items one would need to partake in California's finest. They have quality glassware and many body cleansing options, very reasonably priced. They don't just sell you a pipe, they can explain the benefits of one to the other. I went in the other day looking for a specific item that I didn't know much about, I ran into Josh and he gave me the budget ballers set up and the dialed in players package explanations and educated me on both and let me decide which option I wanted. As a sales professional, I appreceate a good explanation of what I am buying and Josh did that peferfectly. There is no other place to go if you are looking for a headshop item. Check em out! read more

Gotta LOVE this shop!! My husband and myself have been loyal customers here for many years! We hadn't been there for awhile, due to the fact that we moved to Elk Grove, but today when we walked in, it was like we still came in everyday! FANTASTIC customer service, unlike anywhere else! And an absolutely wonderful array of "must-have" items for sale, the selection is like no other! The owner truly makes you feel like you are part of a familyHe makes you WANT to buy something every visit and we have never left there feeling like we overspent, never. This store and its employees are definitely, way worth the drive from Elk Grove. **And be sure to experience the owners Long, shiny, gorgeous head of hair!! A must see! read more

This place is AWSOME! They have everything you could possibly need for vaping, dabing, smoking and their glass collection is richeous! They continue to surpass my expectations for a smoke shop and set the bar for customer service and knowledge. Go in and ask for JOSH, he will always take time to explain how to use any product you purchase and make sure you leave feeling confident in your purchase. He is extremely welcoming and his passion for thd store and its customers shows every time I come in. I travel 45 min to get there and its well worth it. Dont waste your time at a smoke shop were you dont know if your getting quality and go to "The outer limits smokeshop" and know you are getting the best for your cash! read more

They sell you fragile, over priced, cheap glass that breaks easily then claims it's negligence when it breaks, the only negligent thing going on here is your con artist china glass bullshit. They only give a shit about ripping you off for your money and I recommend not going here. Terrible customer services, complete rip off artists, had me literally running in circles to get a refund and didnt help me out. Save your cash and go to a place where they dont try to rip you off. Maybe if you guys quit spending less time trying to pad your reviews with shills and actually had quality product there wouldnt be so many issues with your cheap ass glass. Also Brandon is a fucking moron. read more

Just moved down here from WA and have visited almost every smoke shop in sacramento looking for the gems. Gotta say I really loved the vibes in here. Josh is very sweet and knowledgeable! Most places I have been to so far are pretty stuck up or just trying to make a quick buck and have no knowledge of their products or origins. However, the outer limits was where I needed to be and where I will continue to take my business. For those who are timid in a smoke shop, these guys make your experience as personal as possible so you won't feel lost or awkward while looking to try out new products :) Great customer service and prices that cannot be beat. Please check this place out. read more

I was a first time customer yesterday October 4th I'm not local to the Sac area. But the guys here really know what they I are doing I was greeted as if I had just walked into my head shop back at home. I was forced to make a purchase...why? Their selection is huge and the beauty of it all? yes, they have EVERYTHING and unlike most they have an even amount of name brand to non name brand glass and accessories thanks for being so cool Sergio and J. You've definitely got your selfs a returning customer with a HIGH recommendation. Also just a side note Intelligence is huge in a glass shop and they have it! Great prices great people great experience! read more

First time going here! I usually have anxiety going into new places, but it's a very welcoming, friendly environment and I instantly felt comfortable. The owner and one of the employees welcomed me and let me browse around. I had my mind set on a bong with a splash of color, From past purchases at other shops, they usually run around $80-$100. I saw one I loved instantly from the wall of selection. The owner gave me an amazing deal on it and suggested some great accessories, all for $80, and the employee gave me some really good tips on how to keep it safe when travelling. I will definitely be coming back again. Great prices, Great people. 5 stars. read more

outer limits is the bestest smoke shop ever. i have been to many other smoke shops,& found the outer limits to be the most knowledgeable and with the bestest prices in sacramento area..infact i dont know of any other shops that will take there products back and do you right. i will always go to the outer limits. the crew that boss has now and josh are awesome. if boss is not there josh is. so you see mr. justin j. it must have just been an off day(a full moon). who knows please go back ,to the outer limits & give them another shot. me i have been a loyal, faithful, customer for 20 years now. when you find something good stay with it. read more

This place is consistently superb. The people who work here are friendly and knowledgeable and always lead to what you need. Hector was fantastic and went above and beyond for me to provide great customer service and support. And I made him laugh heartily when I asked for the "AT&T" pipe, which has a bowl that looks just like the AT&T "Death Star" blue and white logo. Hector said he's going to call it that from now on, and from now on I already know where I'm going for all of my smoke shop needs. ( just to clarify, I will be going to Outer Limits not the AT&T store.) =) read more

Jim the owner of the Outerlimits for the last 25 years likes to make money but even more important is that his customer is happy. When you walk in you are greeted by a warm welcome and big genuine smile. I love this store and have been going there for years. Need a smoking solution to a problem Jim and his crew have all the answers and products to help you. Once you come in once your addicted lol if your looking for a unique high end custom pipe or something more budget orrented he has it and then some. Go check out the Outerlimits see and feel the difference. Peace Rick read more

Amazing, hands down theeee best customer service I've ever had at a smoke/head shop. I was super bummed the product I got didn't work for me (I'm sure other people that used it, liked it and it worked for them). I came back to let them know and see what's else I could I do; the elder gentleman behind the counter was kind and understanding, worked out a deal, and left with some soild stuff I've used before (shoulda done that from the start!!). I left very happy and super confident. I'm definitely a loyal customer, will return again for sure! A+ Thank you!! read more

The customer service at this business sets the bar for everywhere I go! I travel a long way to shop here, an I don't mind because the quality is so good! Josh is so helpful and knowledgeable! All of my questions are always answered, I've never felt pressured into buying something i didn't want, I will always walk out a little more knowledgeable than when walking in, and I'm always treated like family. I refuse to do business with any other shop because every thing I need, I can find at the outer limits, and I'll enjoy the experience! read more

Josh is the man. He greeted me as I walked up to the shop and was extremely helpful and friendly. Not only did he sell me a better product then the one I wanted, he gave me the last one in the store... which happened to be HIS personal pen! I can't say enough good things about his customer service. He went above and beyond my expectations. I would highly recommend this place to anyone looking for smoke/vape products. Hands down the best in the area. Read the other reviews here as well, they are 5 stars for a reason! read more

This is truly the best place to get any piece. I received the best customer service I have ever had from a smoke shop, or any store. The employee that helped me out was Hector, and he really knew his stuff, plus he was super dope and made the experience more enjoyable. He also gave me a sweet deal. I live in Chico and drove all the way to Sacramento and luckily I found this amazing shop where they have amazing prices and the staff is chill as ice. I had an incredible experience and definitely going back again. read more

I went in, telling them I was just there to look and didn't need assistance. He gave me enough space but asked just enough questions to gauge what I was looking for. Left with a super thick bong, and an amazing snapping bowl. Hector over heard me speaking with josh, both employees, about how I smoke when josh was the one helping me. And found the exact bowl I like. And great price for name brand and thick glass All in all it was a great experience and will recommend this shop 10 times out of 10 read more