I still try to comprehend why we went from roughly 8 hours estimate to pack and download to 13.5…read morehours. Multiply that by 250$ Kevin the owner is not good at providing proper estimates. Very polite and I am sure he will politely respond here as he did privately. The 1/2 drive charge before and after is a cost that is being added after the fact not in original discussions. (Happened both for packing and move) After my correspondence with him on the extra hours he turned the blame on me that the packing was not done right (unorganized) and the van was parked a bit further away from entry for download. As per packing, his own team were involved in packing majority of our stuff. They spent 5 hours the week before. Furthermore the big portion of our stuff was already stored in their pod since July. Yes They were still many boxes left in our house but very little furniture to move: - piano, dining table, 3 disassembled beds, 1 sofa, 1 coffee table, 2 bed side tables, 2 book shelves, one drawer, 3 chairs , one bbq , one lawn mower and one tv So I still don't get why it cost us this much time and money. Yes we were in unfortunate state that the spot in front was taken. That for sure slowed things down, but not 4-5 hours extra. Yes I made the stupid move to watch my kids around 6 pm instead of watching them for entire time so I let them do the download on their own. Did the download actually took from 3 to 8 pm no breaks?! I would like to believe they were truthful. I tried to resolve this with Kevin privately. . We ageeed that the guys worked hard and took only their claimed 30 min break! I raised the issue of lack of management and proper estimates and that needs to be fixed and for that I need to be compensated. He offered me future discount for a future move !!!! (Which basically is a very pretend polite way of dismissing me) I moved with this company 20'years ago. I was happy enough. That's why I went to them this time. But I will never recommend them again as it will turn to be very costly.

I would recommend them. Although they don't have professional packers, some warehouse guys for…read morepacking but they did ok with packing and good with loading the stuff in their boxes. But I can't blame them as it was a last minute call to get them do this job. Came right on time for loading and delivery as well. Unloaded and to my surprise, nothing was broken and nothing was missing (as mentioned in previous comments). Cost of moving from BC to Seattle was reasonable. All togather I would recommend them! Thanks guys!

I was moving and needed storage for the overflow furniture/boxes…read more Location is very convenient, staff are friendly and facility is very secure, safe and well-maintained, It was a good experience during a hectic time. customer service is number one, highly recommended!!!!!!

Storage for you life is great - the staff is efficient, friendly and care about their customers,…read morethe storage facility is clean and well maintained, my experience with this company has been top notch, I would recommend them to anyone looking for a storage facility.

I take back the negative review I wrote earlier this month (5/2022). We were able to come to a win…read morewin agreement. Very clean place, and heated in the winter. More reasonably priced than most. I have been with them for years. Loading dock is equipped for all truck trailer sizes. Easy unloading, lots of large flat bed carts available. And easy access to lockers. They are good reasonable people.

Extremely clean and organized facility. Very reasonable rates and great service.read more

I have used Public Storage located in New Westminster before and when I needed a storage facility…read moreagain, instantly thought to using Public Storage again. The main reason is the General Manager, Isabelle, is simply the best, accommodating, friendly, helpful, kind, professional and caring for all her customers to satisfying their needs and making them happy! Storage lockers have really gone up in price rentals and I'm assuming due to the aftermath of Covid, which I was shocked, yet no blame to Public Storage, so it was important for me to receiving the extra VIP service and reliability from Public Storage. General Manager Isabelle and her team are the best and I appreciate them taking good care of me and their support, thank you!

I have rented a locker here for many years. I have never had any problem with access at any time…read more The billing was professional and accurate and increases in the rate charged were infrequent and reasonable. Although I rarely needed to contact the office, when I did they were polite and helpful. I would not hesitate to recommend this public storage location.

Less than one month after moving into a large unit the Manager calls me out of the blue and asks if…read moreI still want to rent because my unit is empty and the retractable door is wide open. I ask him to repeat that all my belongings are gone and that the unit is mine. H confirms both facts. I'm immediately stressed out and panicked that everything I stored at Sentinel is gone! I leave work to drive to Sentinel immediately - only to find that the manger got the Unit numbers wrong and has upset and alarmed me for no reason. More than a month later and after going to Sentinel Storage on Bridegway THREE times and being promised phone calls with answers and explanations, requesting a credit to me account and being told by the manager that he had to check with his regional Manager - I have nothing but more frustration. I your looking for a pricey place to store your belongings and like being unnecessarily alarmed that all your possessions are gone then this is the place for you! I would rate ZERO stars if I could.

They knowingly and protectively rent to thieves and allow their stolen goods to be warehoused…read morethere. I had a bike stolen- my gps tracker tracked it to their facility- the police came and we located the exact locker it is being housed in. The co wouldnt allow the police to open the storage locker- where many stolen items were housed. Thus they protect criminals willingly. Be careful as apparently that occurs frequently there

As storage facilities go, this is a winner. Clean, well-lit, well-organized with friendly staff to…read moreattend to your needs.

We had placed our household items in one of the smaller storage units for half a year at least…read more and what a headache. They hounded us with calls and through emails when we were late than 2 months we were late and they placed a 130.00 lien on our property which was the last straw for us. We would get dinged for weekly late fees so we were paying a hell of a lot more than the "initial fee" we were introduced to upon joining, please cancel my initial review Sentinal Storage Coquitlam, you just kick people down and I will never recommend your company to anyone!!! Our stuff is safely home!!Rating 0 c constant

I use this storage for over a year now. Very clean and safe facility. The ladies at the front desk…read moreare very helpful and friendly. Cost wise is pretty much competitive with other storages. I would defiantly recommend Sentinal storage.

Kind,helpful,informative. reasonable rates,…read moreaccessible................................

The staff at Annacis Lock-Up are helpful and understanding.Their storage fees are fair and…read morereasonable. My husband stored his 20' container there for 11 years. When he developed dementia I took over managing his monthly payments, and the storage personnel were very accommodating. Six months ago we cleaned out the unit; it took months. Again Annacis Lock-up were great in suggesting how to sell it, and how the new owner could remove the SeaCan. The site is well run, easily accessible and very secure. Diane

Second time winning a storage locker from this location…read more It's a really good central location. Walking distance to Capilano Mall. Most of the staff are excellent! Extremely friendly and helpful. They take care of the auction paperwork quickly and efficiently. The office is cozy. They have chairs for everyone to sit in and a hot tea station with cookies ! You get a temporary code which allows you to access, clean and remove the storage contents until 10 pm which is so very appreciated. They take a cash deposit for the locker, which is returned to you upon emptying and sweeping it out.

Great units at a reasonable price. Central location. Easy In and Out. Good Hours from 7am or 8am…read more(?) to 10pm, 7 days a week/365 days a year. Exceptional staff that are friendly, helpful, kind, professional and always willing to find a solution, regardless of what your request/need/issue is! They are great about pro-rated days when beginning or ending your tenancy. They also are flexible if an unforeseen situation occurs and are happy to accommodate any needs you may have. They expertly and flawlessly guide you through their storage options based on your needs and budget! Their website provides tips, tricks and visual examples of the size of their units together with an estimated price per month! They also offer lots of well priced moving supplies, including mattress covers, tv boxes, dish packing kits, glassware kits, wardrobe boxes bubble wrap, tape, brown packing paper as well as markers, packing tape, various size standard boxes and to top it all off, they even sell excellent locks - it's a one stop shop. There are flatbed dollies on site to help you streamline the process. They also have resources on their website to help you plan your storage, what's allowed to be stored and gives you estimated prices, whether it is drive up, upper level, ground floor, car storage, camper storage, mailbox size or upper level (ladder accessible for light objects.) The best park about this place is the employees! If you're looking for storage, don't hesitate to pick up the phone! They are happy to answer ANY AND ALL QUESTIONS you may have and will guide you through the whole experience. They also have a great payment reminder service [if you're like me and tend to be a tad forgetful ] I have rented at quite a few places and this is by far the best one I've ever rented at! Couldn't ask for a better business! They are excellent communicators, always available to help and run like a well oiled machine :) great local business. Keep up the great work Advanced Storage North Van! You rock :)