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    The Palmetto Hotel

    4.4 (48 reviews)
    Open Open 24 hours

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    Espresso martini
    Jessica C.

    Sign at the front door says " best espresso martini in Charleston" and this was absolutely true! It was a perfect balance of espresso + house made brown sugar/sweet simple syrup with a creamy foam on top. Graeme the bartender was also very friendly. Will be back for another!

    Bar
    Becca S.

    This boutique hotel was was in the heart of all the action of downtown Charleston. I enjoyed the location much more than other hotels I was looking at. This was just a few blocks walk to the pineapple fountain, rainbow row, the battery, king street, and Charleston city market. I only ubered once on my whole trip. The people working there were very kind, welcoming, and hospitable. The hotel also provided breakfast which was shockingly good for a hotel that doesn't have a kitchen. The pop tarts in the morning were amazing. At night, the lobby turns to one of the hot spot bars. Even the locals were telling us that they had the best espresso martini. The only downfall to this hotel was that you just get your room and that's it. There really isn't any other amenities. They claim to have gym access, but it's a 10 minute uber ride away. As I said before, they also don't have a kitchen, so there really isn't any food option, but the hotel is surrounded by hot spot restaurants like magnolias, Carmella's, and SNOB. I would definitely stay here again. The room was small, but comfortable, clean, QUIET, and had a great view on the 5th floor. I just wish there was a little bit more in the way of amenities.

    Espresso Martini and Pumpkin Spice Martini
    Komal R.

    Came here after searching for some cocktail bars on Thanksgiving night and this came up with a lot of references to their famous espresso martini. They had a pumpkin spice martini as a special that day so we got one of each. The espresso martini here is indeed one of the best I have had but the pumpkin spice was on another level. After we sat, there were at least 10 people who ordered the same and everyone was raving about how good the martinis were. We got another round of the pumpkin spice martini and as luck would have it, the bartender only had enough ingredients to make two of those - apologies to the other patrons who came after and asked for the pumpkin spice and couldn't have it. Would definitely stop by for a martini or two if I am ever in town again.

    Flight
    Mariah C.

    I had my favorite drink on my trip to Charleston here. I saw someone with a cocktail flight in the window and decided to stop in. For $10 you received 3 cocktails, the bartender Graham spent his time perfecting each one. The pumpkin cocktail was delicious, I had a full size after the flight sample. A friend had the espresso martini, it was to die for.

    View from across the street
    Allie N.

    My boyfriend took me to Charleston to show me his old stomping grounds of his college town. I ended up booking us at the Palmetto because it seemed well located and updated. As it was my first time in the city as well as at this hotel, the hotel staff were incredibly warm, friendly and efficient in checking us in and giving us recommendations of things to do as they handed us our welcome cocktails. When it came to our room itself, it was gorgeous. The decor and the furniture gave off an aura that this was more of an experience than just a regular hotel stay. The whole hotel from what we experienced (including the public bathrooms down in the lobby) was especially clean and luxurious for the price we paid. There was an ease with handling our car with the valet attendants. In the morning, there was a complimentary breakfast spread that was enjoyed and appreciated by the two of us as we had a long day ahead of us. From start to finish, our time and experience at this hotel was unmatched to any other place I've stayed. I will definitely return if I ever can make it back to Charleston from California.

    Detail in the entrance hall
    Cecile A.

    Lovely hotel in the best part of town. Perfect service, very comfortable bed, nicely decorated bedroom and bathroom. Complementary breakfast was wonderful. A great stay.

    Kathleen D.

    I didn't stay at the Palmetto Hotel, but boy I wish I had. What a gorgeous hotel in the heart of Charleston! As such, my review is focused solely on the hotel lobby bar. After dinner, our trio stopped by for cocktails. I ordered the Queen of King cocktail, which was gin-based with cava, rosemary-lavender butterfly pea syrup, and citrus. At $16, it wasn't the cheapest option, but it was on par with Charleston prices. The drink was smooth and well-made. Just all-around delightful. Our bartender was exceptionally friendly, though sadly I don't recall her name. I would absolutely stop back if in the Charleston area sometime.

    Hotel Lobby
    Adina S.

    My friend and I stopped by the hotel lobby to grab drinks. The vibes were really nice! There were tons of people at the bar, hoping to try the espresso martinis, but only one bartender. She was working miracles, whipping up drinks like crazy. I could see this being a nice spot to start or end the night, maybe even for a date. Most people were fairly dressed up, so I'd consider it a bit more on the upscale side. I recommend for a nicer drinks spot!

    Expressing martini
    Jin N.

    We had a drink at the bar and had the famous expression martini. The drinks were delicious. Freshly shaved chocolate on top. The bar was very popular and it was packed.

    Bathroom in King room
    Kris L.

    We enjoyed our 3 night stay at the Palmetto. Our bed was very comfortable with just the right firmness (slightly firm) and feather pillows. The shower is great, with multiple shower heads to wash you from all angles if you wish and plush bath robes for afterwards. It was nice to have a Nespresso machine for fresh coffee (though no decaf) and the turn down service was a bonus with nice chocolates, a refill of our water and extra coffee and towel service if you want it. Breakfast is only improvement I would like to see, including better coffee, decaf tea and a bit more choice of food such as some gluten free items like granola. I went to a local coffee shop everyday to get decaf tea and gluten free overnight oats or breakfast bars. The location is perfect for visiting some of the top restaurants, historical houses, and the shopping in the French Quarter and on King Street.

    Parisian vibes !
    Dona P.

    Spectacular pristine design when you walk in/ actually breathtaking. A stunning bar. Even the elevator hallway and lobby bathroom are just a feast for the eyes. Our room felt like we were plopped into a Parisian apartment with the French double doors leading onto a mini balcony to boot ! It's obvious with the design and aesthetics - no expense has been spared. Even the toiletries and products in the room = top notch!! Now down to the brass tacks... you can feel it's privately owned ... the staff struggle a bit ... it's like a slightly too casual / dismissive vibe. We went to check-in and get early check in if available- she clarified that she was waiting for our room upgrade to get cleaned up so that was helpful. Then I saw some cocktails at the front desk and asked if we could have one while we waited. She said unfortunately no- she can't offer it until it shows us as checked in on the computer as they track it accordingly, Oookkaayyy weird. 10 minutes later she said ok she was now allowed according the computer check in process. At night we were supposed to receive turn down service wirh some chocolate and water, didn't happen. Next day our room wasn't cleaned (and we were blamed as putting up our sign even tho I had removed it entirely and placed it inside the room), so later it was haphazardly made up plus turndown service happened... a gorgeous tiled shower was already showing major signs of wear and tear despite the property being pretty new- wirh the door hinges slightly off- this water getting out of the shower , the shower jets panel being improperly installed due to the exposed holes in the beautiful tile - and jets hitting the wrong place- and also be prepared the building is NOT soundproof. You can hear your neighbors going potty ! Most frustrating is we get a $100 property credit but there was only alcohol to spend it on. No food / no in room pampering / etc. The daily breakfast isn't exactly an upgrade as it's a charming but a generic offer to the entire hotel. So if you're hoping your Amex benefits will get you the perks they usually do- really the best one here is the room upgrade. Otherwise not much. I appreciated that after we filled out the post stay survey the manager reached out and emailed that they'd send the notes up the appropriate chains. We'd consider coming back given the design and location- but would ask for a top floor room!

    Two espresso martinis
    Allison B.

    Beautiful new hotel on East Bay, with a light and airy bar at street level. Grabbed a drink and sat outside to people watch! The espresso martini was fantastic, although, the $18 per drink price tag was a bit pricey even for downtown Charleston.

    Sonia C.

    The hotel lobby's decor is amazing and the bar made an excellent espresso martini! Stay awhile or simply enjoy a cocktail over a game of Chinese checkers!

    This is a picture from our balcony. The rooms are incredible!!

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    It's a beautiful hotel and well located to all the historic district and shopping/dining spots.

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    Beautiful hotel. Loved the hotel decor. Very clean and friendly staff. It was walking distance to restaurants and hotels.

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    Carly S.

    Thank you Megan! Stay tuned for desserts coming soon!

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    Page 1 of 2

    Ask the Community - The Palmetto Hotel

    Review Highlights - The Palmetto Hotel

    The espresso martini here is indeed one of the best I have had but the pumpkin spice was on another level.

    Mentioned in 14 reviews

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    French Quarter Inn

    French Quarter Inn

    4.8
    (179 reviews)
    $$$

    We had the pleasure of spending 6 nights at the French Quarter Inn at the end of May / June…read more 2026. Given the length of our stay we upgraded to the King Junior Suite and found it to be a delightful room. The INN being central to the City Market and offers quick access to shops, restaurants and historic churches. We were able to use it as a base for walking to dinner each night 5 to minutes to the cities top restaurants, and exploring the city center. When our car was needed IAAM museum or plantation visit etc it was an easy ingress and egress location. Breakfast can be brought to your room or an expanded version is available in the lobby or a cute patio adjacent. We alternated to keep things fresh. Room was very clean and surprisingly very quiet for a central city. location. Staff pleasant engaging and helpful when needed. Turn down service at night. The hotel is fastidious about minor details all which lead to a wonderful stay. A Delightful Stay!

    First time in Charleston for my husband and myself, and we were truly looking forward to this trip…read more We do travel quite a bit and can be appreciative of the little things. I read a lot of reviews and came across this hotel because of its location and other folks reviews. I would absolutely book this hotel again and I will be coming back to Charleston. The people made our experience here in Charleston fabulous and we greatly appreciate it. Thanks to Hannah, at the front desk for all her recommendations to eat everything was spectacular. Thanks to Bob the bartender that made one of the best espresso martinis we've ever had and lastly, thanks to the manager Carlo for coming over and introducing himself. Everyone is so nice and we def received the southern hospitality!

    The Loutrel

    The Loutrel

    4.6
    (51 reviews)

    You're only as strong as your weakest link…read more I've stayed in many hotels for both work and personal travel. The nice amenities, decent gym and friendly staff are what creates the environment for a pleasant experience. Two of these were met and the friendly staff, was mostly there. . .but one sour apple truly changed the course of our stay. Even my wife, who worked once upon a time in hospitality at Kiawah Resort, was started by the interactions from The Loutrel Hotel staff member. Long story short. The daily complimentary breakfast was served. I accidentally went to place the granola lid on the yogurt, my wife told me that was the wrong lid and I went to correct. From across the room the breakfast attendant yelled, "sir that doesn't go there." Startled, I immediately removed it and placed it accordingly. I laughed it off. Moments later I went to sit my breakfast down where my drink was located. Same attendant, "you're not even sitting at the right table with your wife." Again, my error, but don't call me out twice in one morning. It's a small lobby, so many staff members overheard the interaction. Nothing was done by other management. The next morning, I walked down to look at breakfast. I saw the same attendant and said, good morning. She looked at me but wasn't pleasant in her response. Unlike the rest of her colleagues at the restaurant who are polite and kind, the same customer service I expect and provide to my customers. Breakfast offered salmon with some type of eggs or shellfish. I can't eat shellfish, allergic. So, I went to grab a biscuit at a local coffee shop and a coffee. We came back to the hotel and sat our food down. The same rude attendant came over, nudged my wife in her back and said, "you can't have this here, cross contamination." So, I left. Allowed my wife to eat her yogurt in the area. Funny enough, my wife asked where the utensils were, because every table had them. Same attendant rudely, pointed to another table for her to get them. I should have just sat down and ate my food as I didn't see any signs for "no outside food." Either way, stay somewhere else. It's unfortunate that a hotel like this allows such rudeness from a staff member. I did report this to the manager, and online but was met with more passivity. Comped two nights of valet. Honestly, it wasn't enough. I would never stay here again and it ended the trip on such a sour note.

    This hotel lobby room is very cool. They have the massive couch swing with very decorative art hung…read moreup throughout the room. We went here as part of a dirty martini tour and had the pickle martini. Not the biggest fan of the pickle martini as I'd rather have the olives but it was cool to try something different. Ask them about the martini passport to get 50% drinks the next time you visit

    Hyatt House - Historic District

    Hyatt House - Historic District

    3.6
    (234 reviews)
    $$

    Great stay, perfect location with on-site parking professional and kind staff at front desk and…read moreoutside attendants. Extremely comfortable bed and perfect noise control. Complimentary 24 hr coffee, daily breakfast and water are a bonuses.

    As they say FIRST IMPRESSIONS ARE everything. When we walked…read morein we were greeted by a gentleman who's name I forgot!!! He was from Brooklyn NY. I felt so welcomed. What a nice feeling that is. He asked where we flew in from and we chatted briefly, it turned out we are from the same area, small world indeed. He checked us in and made sure to tell us that breakfast is almost done and if we want a bite to please go down the hall. The room was just as expected, perfect space for a short trip. The kitchenette had everything one would need and than some. The bed was comfy, and decor was just enough. But let me tell you about the shower! The water pressure was the best I've had in years! I do not like to waste water but I just wanted to stand there it felt so good. I also like the full size bottles of shampoo, conditioner and body wash. Staff was also kind to give us suggestions and help us plan out our sightseeing so we could take advantage of all the town has to offer. The hotel is located in a perfect part of town not too busy and quiet. It took us 30 min walking to downtown, but there is a free shuttle that makes stops at all the major points and it runs quite often. Hotel also provided us with a free map of the downtown and all the things to do. I highly recommend this location.

    The Palmetto Hotel - hotels - Updated July 2026

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