Parking attendant must have ASSUMED we knew what to do. Parking attendant should tell customers exactly what to do such as: Stay next to your car for the shuttle pick up. The attendant told us the Number row to park, so the shuttle can pick you up. The shuttles don't seem to run non stop. I guess they are called by the attendant where the next pick up is at.... Watch for the shuttle. Have a nice ride! read more

I came back again trying to save money and didn't realize I booked a different location this time. They have three lots, so double check which one you reserved or you'll end up driving to the wrong place like I did and then having to go to another lot. You can cancel and rebook, but I had a coupon and discount code and didn't feel like dealing with changing it. On the positive side, they offered water when exiting and the staff was helpful. When I got back from my trip my tire was flat. I told the front desk and someone came out right away to put air in it. It didn't take long and there was no real delay. Still cheap and gets the job done, just pay attention to the location when booking. read more

I have parked here since it was branded under a different name. It's easy to enter and get an assigned row. Every time there is a bus waiting on us to take us to the terminal. The only downside was that the shuttles weren't coming that often after our return flight. There were other parking lot shuttles that seemed to constantly come. We waited about 15 minutes. Every time there is e we saw one of their shuttles, it was from their other lot. read more

The Parking Spot - Parking Near Me - Houston, Texas

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Today was the last straw. Service with this company has been less than expected since they took over the other company. We arrived to park and were told to go to row R. Apparently, there are two row Rs. *strike 1. When we returned there was a line of at least 75 people waiting to be picked up. This meant several people were standing in on-coming traffic with no other option. *strike 2. When were finally picked up the driver blamed the people who wrote up the tickets telling him what spot to go to for not only going completely past our row to drop of 3 other groups (our row was the first one as we entered the parking lot), but also driving past two other people's cars. *strike 3. I will never use this company again and will recommend that everyone I know steer clear read more

They're convenient, cost effective and efficient. I love the shuttle, and the clear directions on where to park this row by letter and number. If you book online you'll save a few dollars. I always feel safe knowing my car is here during travel. read more

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It was our first time using this service. I looked online for options and selected this one. They sent me a QR code to show at check-in. When we got there, we were concerned about whether it would take too long to get to the airport. Once we parked, a bus was already waiting to pick us up. We left the car for 3 nights. When we came back, our flight arrived almost at 23 hrs. When we got out of the airport, one bus was waiting at the spot. It was really quick to get to our car. To check out you scan your qr code one more time. Amazing experience, thank you. read more

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Parking spot app has inconsistencies. I trusted their Apple Maps link to take me to the correct location (not a TX native) and it took me almost 2 hours away from where I was supposed to be. As a result, I missed my flight and paid $600 to get another ticket. They gave 7 days of free parking as opposed to reimbursement due to a mishap on their end. Not to mention the attendant the next morning was rude, and their bus drivers drive insanely. Don't trust their Apple Maps links and hold on for dear life on the buses. Adding a screenshot of where the maps took me vs where the airport is. read more

The Parking Spot - Parking Spot App took me 1hr. And 45 minutes away from the airport - Parking Near Me - Houston, Texas

I showed up for an early flight and the lady operating the kiosk was exceptionally rude. My confirmation QR wasn't working, and she was unpleasant, snippy, and less than helpful This location has always given me issues. I put in the address and sometimes I'd have uncovered parking and it always sends me to covered, and again, the attendants are rude This particular stay I had to wait nearly 30min for a shuttle. Typically they are right behind you as you park, but not this time. There weren't even shuttles in the distance. At one point a shuttle came by and motioned that another shuttle would come for us, but then we waited another 10min or so The driver wasn't very friendly. I had a huge 50 pound pelican case, a backpack, and a medium-large suitcase. I wasn't offered help at all. I was told to walk to the spot where they were already picking people up and then they asked what parking number I was When I got back in town and got on a bus there was no greeting or offer to help. I was looked at like I didn't know what I was doing and asked "are you at JFK?" I had the paper in hand and they could have simply read that This was not a pleasant experience. Typically they are quick even if they're unpleasant, but this time they weren't and I nearly missed my flight Some tips: Consider having someone drop you off at the airport. If you're going to use them join their rewards program to earn points. They also occasionally run promotions and have discount codes Cheers!! read more

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Stolen tailgate and taillights. The Parking Spot did not apologize or offer to help out in anyway. They lied and said their insurance would cover it just to get me off property. After chasing my tail I had to get it fixed myself. I believe this was an inside job, but who knows. Their website states they will keep your vehicle safe and also not responsible for thief. read more

The Parking Spot - Parking Near Me - Houston, Texas

I use the parking spot often when traveling. Reserving was easy, I used my online app and reserved in advance. On the day of travel, I checked in at the gate and was told where to park. The only complaint I have is the lot is so small. Our truck barely fit in the tiny spots, we didn't do oversized because we have a normal size truck. The spots are just super tiny and close. Both shuttle drivers were quick and friendly. On the way back, the driver wanted to put many more people on the bus. There was no room although there were a couple of seats. It was simply too crowded. They had regular shuttles so there were no worries about the wait times either coming or going. read more

The Parking Spot - Parking Near Me - Houston, Texas

WORST PARKING SPOT. They will have you waiting for 20-30 minutes. I have parked at this place multiple times and it's always the same experience. If I get there at 8:30AM, why TF am I still in the shuttle waiting for people who got there at 8:45!!! Take me to the damn airport WTF. So slow and inconsistent. No sense of urgency whatsoever. read more

First time parking here, and i had booked before looking at the reviews so i was a bit nervous. I had booked for uncovered, when i scanned the code up front the man told me where to park, when i parked there was already a bus in front of my car so i did not even have to do much walking. The ride was quick i did not have to wait since i was the first one to get dropped off. How ever though i would recommend coming 2 hours before boarding time just in case. Coming back i did have to call for a shuttle since i couldn't track one on the app. On the card they give you it even says 10pm-6am to call for shuttle, & i landed during those times. it even tells you where to walk to get picked up. I didn't have to do much waiting either just maybe 8 ish min so they're pretty quick & i was literally the only one waiting for the bus on that terminal. Overall I would 10/10 book here again. I even got dropped off in front of my car & I had no issues! read more

The Parking Spot - Parking Near Me - Houston, Texas

See attachment. The Friday before Memorial Day, arguably one of the biggest travel holidays, we attempt to pull up to the Parking Spot JFK for our reservation, only to find more than 12 cars deep waiting. We finally get to the window and what we see is an employee, manually thumbing through a book to find parking details to write on a torn piece of paper. That torn piece of paper was handed to us as we were quickly given the verbal version of what was on the paper. See the attachment to view it firsthand. This is 2025! This exceeds the time we missed a flight because the shuttle driver stopped to pick up a couple with children, and they were nowhere near ready, nor were they rushing. They were so relaxed that the passengers were asking the driver why he wouldn't ask them if they were waiting on the next shuttle. That incident, combined with circling the lot took us over 30 minutes from the time we parked, to the time we made it to drop our bags at the airport. This last incident with the written paper instructions has pushed me to use Uber when I can. The poor attendant, 1 line, 1 person, did what she could. It certainly was not her fault being put in that situation. The usage of parking and shuttle is no longer a default option. read more

The Parking Spot - Handwritten note with parking directions after waiting behind 12 cars to get to the window - Parking Near Me - Houston, Texas

I park at the parking spot on average about 3 times per year and never had a problem before but on this occasion I had a coupon code from The Parking Spots OWN WEBSITE but when I clicked to reserve the spot it charged my card double the price I paid for just week before and did not calculate the coupon savings. I tried to email them but they denied the adjustment. I will say the drivers I had were exceptional in their kindness and customer service but the reservation process and customer service was a zero out of 10 with the exception that they did respond to my email, even if their response was to deny the credit for the coupon THEY SENT ME. read more

Going to the airport is usually a quick and easy task. Now arriving back home and waiting for your car .. another story. Typically have to call a couple of times before a shuttle comes around read more

In the last 3 weeks, I've seen the JFK Parking Spot shuttle with a line this long at terminal C of IAH EVERY. SINGLE. TIME. It's insanity. No other parking services are mismanaged poorly enough to have lines this long. Don't use the Parking Spot JFK location. read more

The Parking Spot - A long line. - Parking Near Me - Houston, Texas

My parking experience with The Parking Spot JFK was just okay, and that's entirely due to the frequency of the shuttle service. The shuttle drivers were always very nice and accommodating. Both when dropping off my car and upon my return to IAH, the wait time for the shuttle was far too long, approaching 20 minutes each time. This added unnecessary stress and delay to my travels. I observed that competitor services in the area seem to have a much better rotation. If The Parking Spot JFK could address the significant delays and improve their shuttle frequency, it would be an excellent service. Until then, the long waits are a serious drawback. read more

Someone in there office needs to get out of their chair and actually walk the airport before giving directions for pick up. I landed at 6:38 and I am JUST now getting to the pick up area and waiting for the shuttle at 8:16. When I called for help the woman just wanted to argue with me that I needed to follow the directions online which I did and was at a Will Clayton o to pick up. Asked for help in the airport that lady told me to go back to the wrong place again. Their card gives one direction and the online gives the exact opposite. Spending the extra $5 a day and park at airport. I WILL NEVER USE THEM AGAIN! read more

The Parking Spot - Parking Near Me - Houston, Texas

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Had Ed F. as a driver. It was the absolute worst experience at the parking spot. Being going here for over a decade and will no longer be returning solely because of how horrible the driver was with service. read more

I've parked with this transport service and Park & Fly which they now own. Passengers waited greater than 10 minutes for shuttle to arrive. It was one JFK shuttle to every 7 Will Clayton shuttles. JFK had very long line. Passengers still waiting in hot, humid climate because of limited seats. Shuttle is unnecessarily dirty and needs to be cleaned. read more

The Parking Spot - The Parking Spot JFK. Pic of build up of dust and a leaf trapped in window seal of shuttle. Post Covid era: regular cleanings. - Parking Near Me - Houston, Texas

Save yourself. Don't park here unless you want to miss your flight. Over an hour wait for a shuttle. Woman at the front best hung up in my face when I politely called to ask about the wait time. read more

Always smooth process. Place is kept clean and even had a car wash. There's always someone to assist at entrance and at exit . read more

Locked my vehicle, parked in a covered area came back to generator stolen cable cut in secured parking lot read more

The Parking Spot - Locked my vehicle this is what I came back to generator stolen cable cut in a secured parking lot - Parking Near Me - Houston, Texas

I have no complaints about the parking spot, drivers were courteous. Five minutes to depart the parking lot five minutes to pick up. Not only that I had a flat tire when I got back to the lot within a couple of minutes of a young man named Shawn came out with an air compressor , help me locate a repair shop and got me back on the road. Nice young man very courteous and helpful. Thank you Shawn read more

Complete rip off I had preset a reservation. It gave me a specific price when I went to pay after parking for five days. The woman in the booth told me that it was a oversize vehicle, which I don't think a Toyota Camry is an oversized vehicle and ended up charging me $18 more. I told her that that wasn't correct but she went ahead and did it anyway be very careful that's a very, very illegal practice. read more

First time parking at this place over Labor Day weekend. Decided to try it out instead of Fine Airport parking due to them always moving slow. Little did I know it would be stopping at every terminal to pick up passengers. Not sure if this is how it always works but once Fine AirPort picked us up we'd go straight to the lot. Needless to say I'll be Ubering from now on. These parking lots take too long to pick up and drop off. Uber basically comes out the same price with less waiting time. read more

A great experience, again. This is the second time we used them and with all the consruction at IAH for the past few years their job is not the easiest. We found a spot in the lot, the picked us up. Upon return we found the shuttle and did not wait more than 5 minutes. Staff on site were really really nice. I got confused at the gate with the app and they were very helpful read more

Busses are not readily available... we were over crowded when we dropped our car off - stuffed to the gills- and now returning - we saw 6 or 7 Will Clayton busses and no JFK. They have really gone down hill.... will try another company next time. When I called the location to ask if they could send a buss - she made it seem like she was bothered by the situation, won't be using this company ever again. Busses are old, worn down suspension and air runs hot - Finally got to the car, checked out, grabbed a water - and those weren't even cool - . Not sure if this place was sold to a new company/ but it has REALLY gone down hill!! read more

They have had such terrible service since they changed to the parking spot. The lines are ridiculously long. The wait when you're dropped off is horrible. I have been parking here for years. Today is the last time. read more

The Parking Spot - Parking spot for Texas size - Parking Near Me - Houston, Texas

Bus picked us up at parking spot before I could even get out of the car. Got us to airport no problem and quickly. Upon returning there was a bus waiting when we left baggage claim and got us to our car in under 20 mins from loading to drop off. Will use again read more

Do not park here if you drive a ford truck. They have had numerous incidents of tail lights and tail gates getting stolen. They aren't installing cameras and deny coverage when you file with their insurance. read more

Most of the time, we use the Parking Spot 2 location and haven't had any issues with this company. It's usually pretty convenient and inexpensive, which we appreciate. However, we landed at IAH on July 9th, right after Hurricane Beryl came through the city, and we had an AWFUL encounter with the JFK shuttle drivers. Now, let me start by saying that I completely understand the circumstances of the situation as half the city was still out of power at the time. However, we stood in a ridiculously long line waiting to get picked up because only TWO of the Parking Spot 2 shuttles (the location we parked at this time) were running yet FIVE of the Parking Spot JFK shuttles were running. The issue at hand was that NO ONE was getting on the JFK shuttles and they just kept circling around, empty with no passengers. Myself and a few other people in line for Spot 2 asked the empty JFK shuttle drivers if they could take a round of people to Parking Spot 2 since their shuttles were empty and our line was super long. Two different JFK drivers said "No, I only go to JFK. This is not my problem" WOW. Okay, keep driving around in your empty shuttle, wasting gas while resources are limited in this city and let 60+ people stand in the heat, waiting for one of two shuttles for Parking Spot 2 to come. We could not believe that this was happening, especially in our city which prides itself on lending a hand when needed. I will NEVER EVER use the JFK location and I'm considering to stop using Parking Spot altogether. read more

I have been parking at The Parking Spot for years. But something has changed recently. it has happened several times, that we have to wait a long time for shuttles to pick up and long time for shuttles to bring us back. when you try to call, they are rude and just give the party line,". We are trying to send you more shuttles. we traveled from July 3-7. We left in plenty of time and parked our car with 2 1/2 hours to spare before our flight. it took us one hour to get on the shuttle and then to the terminal then long delays check in and security. We barely made our flight coming back on the seventh. We were waiting for half hour for shuttles to pick us up with about 100 people in line, when I called, they gave me the same answer then stopped picking up the phone. interesting me we saw many shuttles for Will Clayton site go by. I am going to have to change my loyalty to the Parking Spot. The prices have gone up and the service has gone down. Uber might be the answer. read more

The Parking Spot - Parking Near Me - Houston, Texas

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Best place to park at IAH. Tram was waiting when we got out of baggage claim. The tram was right where the Parking Spot app said it would be, even telling us which door to exit. It was great getting picked up and returned to our car. Both drivers helped with our luggage. read more

Don't sell service you can't provide!! Waited for 45 minutes and had to hunt down a bus. Were told they are short staffed. read more

The Parking Spot - Literally 15-20 people waiting to get to the airport. We waited for a bus for 45 minutes and was told they are short staffed. - Parking Near Me - Houston, Texas

Since they purchased park n fly, should you choose to park there know that you will be the last to be dropped off. They prioritize the parking spot folks. Past that had to wait 30 minutes for a bus that had a broken steering column. Poor girl couldnt get it into drive every time without having to play with it. Which made getting back to my vehicle even longer. From the time of pick up it was 50 minutes to my vehicle. With the 30 minutes of waiting for a bus, 80 minutes. Eighty. Unacceptable. Even for a sub par parking place. When you try to leave park n fly, good freaking luck. They removed a lot of the signage so now you can't make heads or tails of where the exit is. I sincerely hope this business fails and goes out of business. You call to complain and no one wants to help. Everyone has an attitude (minus my driver), and couldn't wish them the worst of luck. Never. Ever. Again. read more

We averaged 37 min of waiting over 3 different visits in the Houston sun to pick us up from our parking spot. That was then followed by significant driving around before departing. If you are going to use, build in an extra hour to get to the airport. This is not a time saver. The shuttles are also a roller coaster ride. read more

Parking Spot JFK is the worst. First of all, we waited more than 45 minutes for a shuttle, and this is after calling the number they suggest "if it has been more than 5 minutes of waiting". Five minutes, lolol, right. Everyone else on the shuttle was stressed out as well, since we were ALL about to miss our flights due to how slow they are. This was Monday morning around 9am, so not exactly an unpopular time to travel. Also, there is a covered section, and also an uncovered section, neither entrance of which is marked. So we pulled into the first one, which is covered, only to be told we could not back up and turn around (despite no one behind us), and that if we just exited correctly, someone would let us out without paying a fee for being in the lot for 1 minute. Of course, no one was there, so we had to swipe our credit card to be charged $7.50. Screw you guys, seriously. Anyway, you get the point. Don't park here. I can't imagine any parking lot is worse run or more frustrating than this one. read more

Oh my goodness - I totally regret parking here. I parked here over Christmas / New Years break. I was gone for 14 days and my total was over $600.00. It is way cheaper to park at the airport terminal, which is where I usually park for work. When I add in the wait time to get picked up and having to add the ride times in -- it's even more insulting. I parked here in the past -- and it's been cheaper. I'm guessing they are gouging for the holidays. Never again. read more

Paid for an extra wife spot for my small car and still was damaged! No responsibility from Parking Spot. Also, watched shuttles for the other 2 Parking Spot locations pass us by multiple times while the JFK shuttle slowly made its way one time. Don't use this location! read more