We went to this salon on a Sunday afternoon…read more The prices are fair and typical for a nail salon. I got a cucumber pedicure and it was great. I had one of the men do my pedicure and he gave a fantastic massage and did a stellar job on my clean up/polish. I suggest making an appointment but also give yourself plenty of time if you have to be somewhere. They were busy but also spent the time with you and didn't make you feel like they were rushing you out of there.

This was our first visit to T&T Salon in Franklin, and unfortunately it will also be our last…read more My daughter booked pedicures for herself, me, and our 9-year-old granddaughter. The experience started badly when I was shown to a foot spa that was still full of dirt and nail clippings from the previous customer. I had to wait while it was cleaned before my appointment could even begin. The salon itself appeared unclean. There were cotton buds, cotton wool, and other debris visible on the floor and in the corners. The atmosphere was uncomfortable, and throughout our visit none of the staff were welcoming or friendly. We were barely spoken to, and unlike many salons, there wasn't even a simple offer of a bottle of water. Another thing that stood out was the lack of proper equipment. Instead of using standard foam toe separators before applying the nail polish, the staff simply stuffed pieces of tissue paper between our toes. I've had many pedicures over the years and have never seen a salon do this. My granddaughter's pedicure was also smudged and had to be redone on one of her toes. The most upsetting part happened after we paid. The total came to $125 for two adult pedicures and one child's pedicure. As we were leaving, an older staff member came running outside shouting, "No tips? No tips?" in front of everyone in the salon. My daughter politely explained that we were unhappy with the service. Instead of listening, he became angry, shouted at us, and even used the F-word in front of our 9-year-old granddaughter. No customer should ever be treated that way. One more thing we noticed was a sign in the salon offering customers a $10 voucher in exchange for leaving a five-star Google review. That made us question how many of the glowing reviews genuinely reflect customers' experiences. We cannot recommend this salon. Between the lack of cleanliness, poor customer service, unprofessional practices, rude treatment, and the aggressive confrontation over tipping, this was one of the worst salon experiences we've ever had. We hope this review helps other people make an informed decision before spending their money here

Nicole not only does a fabulous job on nails, but she is quite efficient and friendly. I will go…read moreto her for nail services always

I have been there several times and at first it was great. However, the past two times I went was…read morenot good. They did not accommodate my request for a male tech, the pedicure took 15 minutes because there was no time spent trimming and filing my nails and no cuticle work. It was a very sloppy job. That was the last time I will go there.

To date I've visited this nail spa twice and there was good reason I went back after my first visit…read morethere. I did not have an appointment on a Saturday I walked in to be warmly greeted and asked for a pedicure. The walls had gorgeous lit shelves displaying all the color options and I was taken to the back to start my service. Tranquil atmosphere unlike the hustle and bustle of most nail salons. My nail tech showed me the options and although I chose the Basic Pedicure, it was certainly more than just basic ! The exfoliating gel that was warm in plastic over my heels was certainly a nice treat! My second visit I decided to splurge and get gel manicure along with my second time pedicure here. The staff was incredibly helpful providing all the information on the options and what would suit me best. I decided to get some tips to add length and when I tell you they look so natural and beautiful... wow ! Irene was my tech and she was meticulous and professional. I would definitely recommend this place in this area. One of the best !

I had been here 2x and the 3rd time ruined it. It is rare for me to post a bad review and I even…read morewaited a week thinking about it. I had just had a pedicure here the week prior but wanted a polish change for vacation. Well, the tech doing my nails showed her aggravation (if you don't want to provide a service, don't put it on the menu). She was annoyed from that moment and took it out on my gel manicure. I have NEVER had such a bad manicure, my nails have been crumbling since. She absolutely destroyed them. (I have been manicures for years, so my nails can handle a dip or a gel). I had one broken nail and she cut ALL of my nails down to the skin before I even realized it. Then she kept asking me if I "wanted" things that I know were part of the service. Never again.

I came here when they first opened almost two years ago and said it was a fabulous place to stop…read morein. The place: beautiful, bright and extremely clean The staff: always friendly and willing to go over and above. I have Jimmy or his wife Amanda do my nails and I'm very particular. Mia usually does my pedicure. Fabulous! A+

I left this place feeling like I was treated differently because I am Black. I waited about 15…read moreminutes before anyone even asked what I needed. Then I was sent to someone who had difficulty communicating with me, and while I was still waiting, another customer walked in and was helped almost immediately. I was then told to go back and wait again.pThe difference in how customers were treated was upsetting and embarrassing, especially in front of my family. The atmosphere felt unwelcoming, and the experience left me feeling discriminated against. Whether intentional or not, I did not feel respected or valued as a customer. I walked out without getting the help I came for and will not be returning.

Jimmy did an ombré for me today. It's beautiful !! I was…read moreonly booked for a dip and he was able to add the few extra minutes on for me Salon is clean everyone friendly Tina is just as awesome who I have do my pedicures

I have been coming here for a number of years! I will never frequent another place. This group is…read morethe best! Professional, quick, friendly and polite! I love their work on nails and pedicures! Kyle and Tiffany are awesome! Cheryl

Had such an excellent experience here! My usual nail salon was closed, so I called to make an…read moreappointment and dropped in 10 minutes later. As soon as I came in, I was shown to my seat. I had a very specific nail design in mind and when I showed the technician want I wanted, he quickly saved me from myself (I was struggling to find the right colors) and brought me several options. My gel manicure came out fantastically, and my tech was quite exacting. My only minor gripe is that one nail didn't have the cuticle pushee far enough back and the gel was lumpy there. Anyway! I had my delightful, sparkly super sweer manicure....and THE NEXT DAY somone drops a chair on my hand. I wept openly. So back in a go. The staff asked a lot of question and provided me with a temporary fix and then a permanent fix FOR FREE! They even gave me a vial of nail glue to keep just in case! Fantastic place! Definitely will be back!

I tried 2x. Shame on me!! First time I went for a pedi, I was pleasantly impressed with the…read morebusiness, it was so clean and bright. Lots of tech for nails and pedicures. At my appointment I selected my color and which pedicure I wanted. It was $52, by the time it was done she up charged me without my knowledge (she asked if this was my 1st time there and I said yes) to $72. Wasn't happy but she did a lot of work. Oh, and I got gel pedi and they peeled. I decided to give the place a 2nd shot. I went with 2 friends. I made appointments for us and my one of friend had to wait 15 mins for someone to come over. Someone came over, after I asked my tech where her nail tech was. As my appointment started, She asked me which pedicure I wanted. I picked the one that was $52. She tried to pressure me to pick the more expensive one at $72. I said no 3x. She continued to push the more expensive one the 4th time until I said firmly said NO I DONT WANT THAT. She then proceeded to cut my toe nails so short that my big toe was bleeding. I asked her to stop because it hurt. she just laughed. Again, I got the gel polish and it peeled off. My friends toes did the same by peeling off. I will never go back. horrible place. Will be contacting the BBB only because I bleed and she laughed.

My absolute favorite nail salon ever! Jones always does a phenomenal job, he can also do a lot of…read morethe new styles that no one else does! He is super fast to which is life-saving for me because I can't sit still. I drive 40 minutes just to see him!

i went a fewtimes itwas very good had no problems i am taking my daughterand 5others there for a…read moregreat time

This salon is definitely an experience!…read more I made an appointment Tuesday morning after three of my nails broke from a previous appointment (at a different salon). I came in during the afternoon and was greeted with "What do you want?" After reading previous reviews I expected this and told them I made an appointment; she again asked me what did I want so I simply said "dip". Moral of the story, appointments are clearly not important so walk-ins are welcome! The place was really clean which was nice! There was a slight aroma of hot pockets wafting in from the staff room but I didn't mind. There weren't a lot of dip options but beggars can't be choosers. I sat down and the man who did my nails was lovely. I could overhear two woman saying they had to come back here which was a great sign! As he drilled off my previous gel he cut my skin to which I yelped but proceeded to laugh it off. It burned for a while but I said nothing as, once again, beggars can't be choosers. He proceeded to do my nails one hand at a time while texting on his phone. Multitasking skills were quite impressive here. While I felt it was a little unprofessional, my nails were looking fine so I brushed it off. The woman next to me, however, asked to leave mid-appointment. She stated it felt like her cuticles were being ripped off. As I looked down at the cut on my finger (which was now filled with nail polish and glue) I couldn't help but understand her need to leave. As the appointment was nearing an end the nail tech came up behind me to give me a massage. I noticed that a massage came with the pedicures but I kind of thought they asked consent before touching you. I quickly said no thank you as I do not like being touched. I also asked for a receipt when I was checking out which was followed by panic as no one seemed to know how to give me a receipt. Thankfully, someone from the back came and printed one for me. Overall, I paid $46 for dip and a lot of unexpected experiences. Will I come back? Not likely. Did they do a good job? Yes, I'd say so. Give it a shot!

Great place, I really recommend this place.i go there for many years…read more Great massage at the end!

This is my go-to place in the area for manicures and pedicures. I don't go as often as most, only a…read morefew times a year for special occasions. Every time I go I wish I went more often. Today I went for a pedicure and damn near fell asleep I was so relaxed during the massage portion of the treatment. I'll be back again this week for a manicure. Great place! Clean, calming, no horribly harsh chemicals or fragrance smells. Other salons have given me headaches or reactions from the various scents and products, but I'm always safe at Bellacure! PS: all day long I kept catching a glimpse of my toes and perfectly pedicured nails, amazing job!! I went in with ragged feet from being outside barefoot, and now I feel like a princess!

The best nail salon in the area. Salon is clean, they are very accommodating, staff is great and…read morethey always do a beautiful job and care about the health of your nails. Best of all they are consistently good and you never have to worry about leaving with something you don't like.

Likes: The TV is great, gives you something to watch while you kill the time. Natalie is always…read moresuper sweet, friendly and professional. Never made to wait. Her skills are on point. Dislikes: Honestly? None!

When I went to this nail salon, I had Natalie. She was so sweet and knew what she was doing. She…read morealso seemed like she was happy to be there, and happy to do her job. She was very fast and did the job well. I had a dip with french, and the person I was with had a gel set. The shaping to my nails were great, exactly the shape that I wanted. The other person I was with said that her nails were a lovely shape too. The place is very comfortable and Natalie and Lily (the person who did my pedicure) were wonderful. DEFINITELY coming back!