Excellent to deal with. On time and professional . We have rented several times with Cartwright &…read moreDaughters

We have been using Cartwright for 23 years they do an amazing job for us!! Thank. you so muchread more

I can't say enough good things about Dutchess Party Rentals! We ordered lots of tables and chairs…read morefor our wedding, and they had the best prices of all the local party rental places. The customer service was fantastic. On the day of the party, the delivery guy called me to let me know when he was coming (he was right on time), and he was very nice. After the party was over, they folded everything back up and hauled it away. I don't plan on getting married again, but if I do and need to rent tables and chairs, I know who I'll call!

We ordered equipment from Matt Cantele Tent Rentals as a suggestion from the venue. The equipment…read morereceived was a joke (missing parts, delivered on the clear other side of the venue, wouldn't turn on with the generator provided, wasn't at all what we expected in regard to a freezer, etc.) When we called to discuss, my assigned contact, Rob, was quick to offer a $100 refund in form of a check... that was on August 8th. The check has still not been received, it's November 12th. I followed up on August 13th that it hadn't arrived, no response. I followed up again on August 20th that it hadn't arrived, no response. I finally posted an initial review about the experience. A couple days after posting the original review, Rob emailed me and said "Thanks for the nasty review!!" on August 23rd. I explained that he was not keeping a dialogue and blocking my calls/not returning my emails was unprofessional & an inappropriate response to the issue. I needed to share the experience so others knew what to expect. On August 23rd, he confirmed a check was sent. I followed up on August 29th that it still hadn't arrived, no response. On August 30th, he called my bluff that the check hadn't arrived by saying "Check number 0574, must arrive any day!" On September 7th, he assured me again that it was on its way, "please call my cell phone 845 475 5114. I can send a photo of our check book showing it was sent out. We have not received anything on our end in regards to it being sent back" I followed up on September 14th that it still hadn't arrived, no response. On September 26th, he claimed the check was returned. (If anyone knows NYC, it wouldn't take a full month for a local returned check, and he also confirmed where he sent it - which is a business that operates 7 days a week)... he said "Hey the check got returned in the mail today!!" I followed up again on October 8th that it still hadn't arrived, no response. I followed up again on October 11th that it still hadn't arrived, no response. Sad to say, but no wonder their equipment is in such poor condition. They must not have enough revenue to afford a $100 refund, let alone equipment replacement. Bad business! Time to let BBB know... hopefully that will return a full refund of equipment that wasn't used. We were being cordial by accepting a partial refund... but this is a joke. PS: The original owners still exist at Cantele Tent Rentals. They seemed like they knew how to run a business when I called to track down "Matt" Cantele and Rob... just a tip!

Great service clean tents and the chairs look brand new every time I rent them !! They have even…read morebeen able to put up a tent last minute for me they work very late and are super accommodating! Thanks

Great company to work with! Mark was awesome. Set up went so fast and smooth. I will definitely be…read moreusing them again for all my party needs.

BEWARE!!!!!!! If I could give them 0 stars I would!! Terry or Theresa (she uses both names) Terry…read more(NICE) convinced me they had the best prices in town and they did it was $205. Had I known the would send a young knowledgeable kid to do the installation I would have 2nd guessed it. The end result was he punctured a hole in my sprinkler system and costed me an additional $250.00 FOR REPAIR! I called them and that's when I got Theresa (NASTY)!! No resolution and they didn't care...I never pay cash but this time I did because Terry convinced me it would save $$.....NOTTTTTTTTT

Completely professional and polite, helpful, and LOCAL! Been a happy customer for a loooong time!read more

I don't understand these other reviews. The owner and his wife are kind people, who happen to be…read morefrom another culture. I've had no problem with them and I've been going for years. Someone said it's great but only gave 3 stars... the one star reviews sound slightly sus, idk. Big selection of all sorts of stuff, definitely different things than you find at corp stores.

For our wedding, my husband believed that a DJ would not be necessary for our reception, he…read moreimagined an IPOD would be just as good, well, good thing we didn't go that route! My husband's email to the DJ, James, himself: "I will be the first one to admit, I severely underestimated the importance of the DJ at a wedding reception. When I heard any compliments regarding the reception, the most common being 'that was the best reception I've ever been to,' it was usually preceded by 'the DJ was awesome.' And I couldn't have put it any better myself. I now know that the party doesn't even begin without a talented DJ, so I wanted to thank you, not only for playing great music, but for bringing the kind of energy and enthusiasm necessary to make for an unbelievable night." James was extremely professional and gave us an excellent deal. The music that we also requested as "must-plays" were played, which made me very happy. He was also an awesome MC. It was a great night!

Love them! I 100% highly recommend them for any event. They are fun and professional and will help…read morewith any of your needs. They know a lot of vendors so use them as your one-stop shop when planning!

I cannot say enough about Howie and the food. We are from Buffalo, NY and are extremely picky when…read moreit comes to food and especially Italian. This food was OUTSTANDING! We had about 30 people come for our sons West Point Graduation and I couldn't have asked for anything better, every single person raved about it! I only wish we lived closer because I would use Gersky's for everything! I can never thank Howie and his staff enough!!

Absolutely wonderful!! Howie and team were amazing- pulled together the most beautiful and…read moredelicious spread for our baby shower. Super communicative and helpful every step of the way, even handled the rental company for us. Couldn't be happier!

Terrible Customer service do not use these guys. Tom took my reservation for my wedding and…read moreconfirmed pickup. Then proceeded to not answer any of my calls until it was from a number he did not recognize and that's when he told me "oh yeah we are just not available for that pick up sorry ‍" so i say fuck you Tom

We had a wonderful experience with Platinum Limo and it began right from the initial response time…read morefor a requested quote. Rob displayed fantastic customer service through knowledge, fast and thorough responses, and polite communication. The day of our event, Donovan (our driver) showed up early and with a smile. Donovan was very nice and accommodating to all of our party members requests. He navigated the city traffic on a busy holIday season weekend with such ease and got us to and from every location safely and promptly. The Birthday Party Adventure that we took would not have been nearly as successful, if it wasn't for the great support we received from Rob and Donovan at Platinum Limo, NY.