Since moving to New Orleans and owning a mountain bike, I don't get off-road much. I usually ride the paved Mississippi River levee for exercise. When it was time to buy new tires I dumped the off-road tires for something street friendly. The Pedal Shop had Maxxis Hookworms in stock and ready to be installed. I also had a full bike tune up performed for $95. I dropped my bike off on Monday evening and it returned back to me on Wednesday. Service was friendly, fast and not pushy. Once complete, I received a text with cost. I will use the Pedal Shop for any future bike needs with full confidence they will do great service. read more

The Pedal Shop - Maxxis Hookworms installed - Bikes Near Me - Gretna, Louisiana

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Amazing service! If parts are not in shop owner orders anything we need. Best prices in the city. read more

The Pedal Shop - Bikes Near Me - Gretna, Louisiana

He sold me a broken tricycle and went back to have him fix it he put the same broken part back. He deserves the worst. I hope he has bad karma every single day. read more

Terrible and unprofessional. Obviously too busy or doesn't want to do repairs but he should have said it would be a long time. Maybe he needs to charge more instead of keeping my bike for more than 2 weeks without any warning for a FIFTEEN MINUTE repair. Unreal. Second time this happened, will never set foot in there again. read more

They are very professional and nice. I have limited experience with bicycles, and they explained me everything clearly. My English skills are below average but, they were always very respectful. They know everything about bicycles. I am handicap and they are making a modification to the bicycle brakes to help me to ride safely. read more

03SEP24 ~ Just a great little gem of a bicycle store tucked away in Gretna! Locally owned & operated. I bought my sons' bicycles there and now I am getting my grandson's bicycle there. Now that is a great recommendation! The guy there was friendly & helpful. I had several things done to my old Takara & I paid a lot less for the items bought & work done than I was prepared to pay. Thank you! He also gave me suggestions on how to repair my grandson's bike which worked out exactly as he said they would. Whether you want a new bike, repair an old bike, buy specialty tools, or just 'talk bicycles' I recommend The Pedal Shop. read more

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This shop is the best! My husband and I went on August to see if anyone can fix his mountain bike and this nice old man was in the back; attended to our assistance fast and we got the bike within 1 week! Ps. I totally recommend this place! There is also some other bike supplies like air pumps, phone holders for your bike, and bicycles. read more

Got my chain and gears repaired for a great price. It took a while, the only place around NOLA that works on MTB.

I stopped in here with a minor issue on my new (to me) road bike and the staff was super nice and helpful and fixed the issue quickly. I had been in here before when I had issues with another bike and their advice was always solid and "did the trick". Atmosphere is comfortable and the place isn't run by "bike snobs". read more

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i used to ride my bike here when i was a teenager. i recently went back again and bought a brand new "ripper" . the guy (perry) was totally kool, set up my bike, told me to bring it back for a free 30 day tune up and even stopped what he was doing to do a minor adjustment a couple days later when i brought the bike by. ive always had fun there as a kid and as an adult. i dont know why anyone would say anything bad about pedal shop,.. its ALWAYS a nice visit. =) read more

Owner had a bad attitude with every customer entering, which was 4! Only 2 bikes for sale with a "full" inventory. If you're going to take the risk during this time & open, as a business...do it well. Will make purchases elsewhere & advise anyone who asks to do the same. read more

So the past three times I've been in the Pedal Shop the guy behind the counter has been rude and looked like he couldn't be bothered with my business. This last time was the worst. I tried to call the shop several times throughout the day and received a busy signal. I decided to just go to the store with my bike which only needed tire tubes and a tuneup (not a heavy lift). When I showed up there was an employee at the door who told me they were not accepting repairs and I couldn't leave my bike. When I inquired when I would be able to come back, he stated that I would have to put my name on a list. The list was two pages long. I'm glad their business is so good that they are turning work away. Thanks a lot for wasting my time. I think I'll patron another bike shop from now on. read more

Had my Dutch city bike completely overhauled end January 2020, and they did an excellent job. Been riding lots since pandemic hit. Just came by before closing today (called ahead) and they kindly adjusted my seat. Will be back with two other bikes in my garage to refurbish. Great service, highly recommend. read more

Went to Pedal ship to have a rear rim spoke replaced that broke. My thought was at least $30-$40 bucks to get it fixed as it take time to do it correctly. Dropped it off on Wednesday and was told it would be a few days.... YEA RIGHT!!!! It was readyTHE NEXT DAY FOR $25.00!!!! So you want good service and great prices??? Look no further this is the place!!! read more

This shop was reasonably quick, caught a flat on the ferry on the way to work and my schedule was sufficiently busy that I didn't want to hassle with it myself (I have several bikes and had the wrong size tube with me, no CO2 cart and didn't want to use mini-pump). Brought my wheel there and paid $20 (I think $6 for the tube, $12.95 for the labor plus tax) for the flat repair (compared to $10 at Bicycle Connection in Metairie). When I picked my wheel up, I was told that he had pumped it up to 115 PSI. I said "really, I think it's only rated for 55 - 85." He looked at the tire, read the same thing and said "yeah, but it shouldn't be, it should be higher." Struck me as a little odd, but not a major negative. Nice enough people, gave me a lunch recommendation, which I took them up on. Based on price and the odd comment about the tire, I would have given them two stars, but being nice I gave them an additional one. read more

Work on your customer service. I didn't even make it through the door. The employee opens the door and says "Yeah?" in the most off-putting manner. I tell him I'm looking for inner tubes and his reply is "ok?". I told him never mind and left. Do yourself a favor pedal to Bicycle World. I had a great experience there. read more

I'm not sure what the other reviewer (Gustavo F.) was talking about in his review. Maybe he works for a rival bike shop. I've been to the pedal shop shop a number of times to have my bike tuned up and repaired and the work and customer service has been great. Very knowledgeable staff and quick turn-around time on the work. I live on the eastbank and travel across to the westbank to take my bike in for service. read more

The Pedal Shop - Bikes Near Me - Gretna, Louisiana

I would highly recommend this shop. Perry is very helpful. He assisted my wife and I in getting started with our first, real mountain bikes. He gave great advice and has always been very helpful in answering any questions I have. You can tell that he really enjoys what he does. Highly Recommend. read more

Took almost 3 months to service a bike. Not a repair, just a tune up. Lost the service ticket. Poor service.

A had a bad experience with this shop two years ago and I now have the forum to finally say exactly what I think. I had a flat bicycle tire. So after getting all dirty removing the tire from the bike I went to the shop. It was a weekend afternoon and I was sure they would be open. When I arrived the shop was closed. There was a note on the door that said he was not far and if you need anything to call this number on the sign and he wouldl be back within a few minutes. So I called the listed number and told him that I had a flat tire and needed him to come back. He got an attitude with me and said he was the owner and did not need to do anything. I do not understand how he is able to stay in business with such an attittude. But I certainly dont need to come back to such a place. read more

Great work, nice guy, fast turn around but a little pricey. Nice shop if you want to check out some after market parts or new bikes.

I have had great service and price for tire repair very reasonable. I believe the if you walk into somewhere with an attitude you will get an attitude. If you read negative reviews and go in with the belief you will get negative service then you will. Will go back read more

We have had a great experience at Pedal Shop. It was time to replace both of our bikes and wanted an upgrade. We aren't bike enthusiasts, we are recreational users. The owner and an employee spent a lot of time with us helping us decide. The bike my husband wanted was actually priced incorrectly. It was marked around $650, and the owner let us know the bike just came in and incorrectly marked by $100, making it around $550. Before he told us that, we were going to shop around, but based on the honesty, I felt we were dealing with a good local business. The bike comes with free service for the life of the bike (as long as you keep the receipt.) The only charge will be parts. Overall our experience in buying the two bikes was excellent. We'd definitely return and recommend the business to others. read more

Paul is beautiful and knowledgeable. He was incredibly helpful and patient with me and explained things that I didn't even have the forethought to ask. I wish I lived closer so I could come here more often. read more

I will not go back to this place. I took a bike in for two new tires on a Tuesday, I was told by the employee that the bike would be ready on Friday. I called on Saturday to check on the bike. The person who answered the phone said they were slammed and the bike wouldn't be ready until the next Tuesday. I told him I wasn't pleased with that. He then got an attitude with me and said I didn't understand his situation. I replied that he didn't understand my concern. He then said this is a good business, and then he hung up on me. I called back, and asked why he hung up on me. He said he was alone in the shop with a lot of customers. I said I wanted to get my bike back and get a refund (warning: they charge for repair before they repair). He then got frustrated, told me to wait for my bike, and hung up on me again. When I went to the shop (20-25 minutes later), there were three workers in the shop and one customer. I asked for Greg (the owner, who hung up on me twice), and was told he was the guy working on a bike. The bike was mine. I told Greg I wanted my bike back, and wanted a refund. He said he was working on the bike. I said that wasn't what I wanted. He then proceeded to ignore me, and finished with the bike. Once finished, he attempted to apologize, and denied hanging up on me twice. I got the bike back a day later than promised, and received terrible service. I cannot recommend this place at all. read more