The Perfect Touch Ricardo and his team has cleaned my house perfectly for over a year. Everything looks perfect, and they will help me with extras when i ask. Ricardo also helped me with deep cleaning my grout, cleaning my windows outdoors and indoors, and hanging my xmas lights on second floor. If i ask them to deep clean items they take care of my house. I really appreciate the kindness. I am extremely picky, so they are perfect for me. Thank you to the team for their great work!! read more

I've used several cleaning companies in Santa Rosa over the past 2 years. Perfect Touch is my current agency. Nice employees who speak a modicum English besides their native Spanish. Do a good job, are efficient. Bonded and honest, nothing goes missing. But be aware that team members change frequently. So don't get used to having the same cleaners at every visit. Also note that the cleaners do a more thorough job if you hang around and check in with them. If you see that the cleaners are not doing something you need, Tell Them! I had 2 no-show appointments in the past year due to them misunderstanding the voice mail messages that Bambie left for schedule changes. I leave the messages now since I speak Spanish fluently. No more missed jobs. Prices are regional average. Update April 2017: My wife manages rental homes. She recently had a top to bottom deep clean of an empty 2,500 sq, foot house done. Everything including floor polishing, windows inside & out, etc... Job cost $950! Client paid for it. If it was my house and my money I would have balked at the price. read more

On Saturday, I had this company come out and do a move out cleaning for me. I was not impressed at all. They called to tell me they would be late and then they were even later than that. The guy that came over to the house for the quote told me that they would wipe the baseboards (which they did not do) they would mop the floors (which they did not do) and they would wipe the window sills (which the did not do). The kitchen was fine and the bathrooms too, but I paid for the other extras and did not get that. Now I have to pay another company come in and do what they did not do. I am very disappointed and do not feel that I got my moneys worth not to mention, I was promised something that I did not receive. read more

I initially paid and agreed to a deep cleaning for $150 the cleaning crew arrived 10 minutes late not a big deal but should've been red flag they were instructed to do a deep cleaning. At almost 2 hours exactly they were done or so they thought my boyfriend had to stop and ask them to vacuum and clean up behind the couch. It was not a deep cleaning it was house sloppy cleaning job I contacted Ricardo and showed him all the stuff that they didn't do and how hasty the job was. I even cleaned after they left and saved the bleach wipes with all the dirt and dust that they supposedly deep cleaned the owner came by The next day and never offered to fix the situation He told me next time we come to your house we do better and charge you less. Quality guaranteed or your money back is their slogan. The worst service ever read more

As a local real estate broker i have used the Perfect Touch for about 4 years now and I keep calling them back. They do a very good job, are in and out, and their prices are very reasonable. Ricardo and crew are great! read more

We were very happy with the move-out cleaning services we received from The Perfect Touch. Ricardo Jr. did a good job cleaning the windows and Sasha and another gal did an excellent job inside the house with the kitchen, bathrooms, bedrooms, and living area. We were quoted $380 originally, but we paid $430 because the job took longer than originally anticipated. The two ladies worked very hard. Our landlord was pleased that the house was clean. Highly recommend their services. read more

Before finding The Perfect Touch, I had tried several other house cleaners and was dissatisfied with the quality of their work. I have now used The Perfect Touch for over 10 years. They do a good job for a more than reasonable price.They are reliable and do a skillful cleaning very quickly with a team of two. I don't use them on a regular schedule, but call when I need them, and Ricardo can always fit me in when I need it. I have found them completely trustworthy. The 4 stars rather than 5 is because they are not always able to arrive within the window of time we have set. I understand that this is because they are trying to fit me in along with many other jobs, and it is not a major concern for me. read more

They DO NOT DO A GOOD JOB. I can clean better than what they have done. First, they quoted me $400 to wash the windows inside and out and clean the bathrooms and carpets. Whew, their job was awful. I had to repeat all what they have done and at the end of their job, Ricardo asked $520. I will never recommend them to anyone. read more

Ricardo and crew did carpet cleaning for us when we moved out of an apartment and it looked and smelled fantastic. The smell was lemony and strong at first, then completely gone the next day. After we moved, we discovered our new rental hadn't had the carpet cleaned and it smelled badly of dog. I didn't think the smell would get out, but I had Ricardo come and clean it, and that doggie smell is gone, and the carpet stains are gone too and it dried in a few hours. They have up to date equipment that does a deep clean. Very nice job. Thank you. (The phone number I have for Ricardo is 707-239-0001 and he answers directly and does well with texting.) read more