Professional service. Was not late for the arranged appointment. He thoroughly explained…read moreeverything. He educates as well as eradicates only the intended target. Will be using HPS in the future if needed.

John was absolutely wonderful! He understands the sense of urgency with these kinds of jobs. He…read moreprovided me with ample photos and walking me through the issues he found along with the service he would provide. His pricing provides a lot of value and is very competitive. It's clear that he has a lot of experience. I will definitely be using him for more jobs in the future! Thank you, John.

Remediation of raccoons and insulation damage. Total project $20,000.00. Service personnel were…read moregreat.

Mine name is Jim Ladonna as I was visiting my sister in West Lafayette on Friday. I watched you…read moreOrkin person service the outside of my sisters neighbors house. Took him. maybe 5 minutes. Then he proceeded to get in his truck and sleep for 20. You guys must be timing him since he stalled for finishing the job. Not good. You guys getting paid to sleep. Pathetic Orkin Service wow. Go elsewhere.

Brian was quick to respond and knowledgeable about the type of pest that was building a nest near…read moreour roof. What we thought was a wasps' nest turned out to be a bald faced hornets' nest! Very aggressive! So thankful that he was able to come out quickly within a week of reaching out, even with the 4th of July holiday. Fairly priced and was able to come out to estimate and eliminate the problem in one visit. Thank you for the quality service! Highly recommend!

We requested bug and spider treatment. The job didn't take long. Brian was thoughtful and…read moreexplained things thoroughly. We liked him and his service and had him back to power wash the garage and driveway. Great job. Thanks Brian !

We used Orkin Indianapolis (3932 Pendleton Way, Indianapolis, IN) for a mice issue and were shocked…read moreby the sales approach after the inspection. After documenting relatively standard mouse activity in areas like the kitchen, laundry room, fireplace, and garage, Orkin then presented us with a $21,000 "full attic restoration" proposal that included nearly $9,000 to remove insulation, another $9,000 to reinstall insulation, and over $3,000 for ridge vent protection. What bothered us most was how quickly the conversation shifted from solving the rodent problem to selling an extremely expensive attic package. The proposal leaned heavily on fear-based language about contamination, bacteria, and long-term damage, but there was very little actual evidence provided to justify a complete attic overhaul at that price. The original service report mainly referenced mouse droppings, bait stations, and recommendations to seal gaps around the home -- not catastrophic damage requiring a $21,000 renovation package. We expected a straightforward pest control inspection focused on identifying entry points, sealing the home, and addressing the mice problem. Instead, it felt more like a high-pressure home restoration sales pitch with financing options immediately offered. Before signing anything with Orkin Indianapolis, I strongly recommend getting multiple opinions from local exterminators and attic specialists. Based on our experience, there are likely far more transparent and reasonably priced solutions available.

Good, first visit, shall wait for the second one to see the progress, so far ok, will decide soonread more

If I could leave negative stars, I would…read more Just don't. Switching to Aptive a year ago has been the worst decision we've made as homeowners. They're more expensive than our previous provider (Scat...who is amazing and we're now back with!!) but they promised we would see a massive reduction in mosquitoes. We saw MORE mosquitoes this past summer and MORE indoor pests than ever before. It's like they get our spiders steroids. I called to cancel, was told I needed one more treatment to avoid the fee. Got that treatment, called to cancel and was told I still need one more! We had already switched back to Scat because I was tired of seeing Harry Potter working spiders in our house so there is no way I'm paying for another treatment that doesn't work OR a disconnect fee. I've been on the phone with them for hours, talked to multiple people, had "resolutions" a few times and am still dealing with it. Save yourself the headache and money and just use someone else. Edit to add: Jasmine from their social media support team was very helpful and able to resolve our issues. Hopefully others in the company adopt this type of customer service.

Once you contact them they spam you to death. I did business with them once and the results were…read morenot good.

Larry does a great job and is very knowledgable. He is very reliable and his product works. Highly…read morerecommend hiring Larry!

I've used multiple exterminators in commercial applications over the past 11 years in the…read morerestaurant industry. Larry is by far the most knowledgeable person I have spoken with in this field. His solutions are comprehensive. His pricing is very fair. He shows up like clockwork and my staff enjoys him.

Service tech was very quick to respond. Was willing to work with our concerns. Gave a very…read morereasonable quote.

We were fighting tiny ants in our kitchen. We used OTC ant sprays and they kept returning. I…read morecalled three companies and Creepy Crawlers had the best price. Their service is also guaranteed. We decided on Creepy Crawlers because it was a local company. They came to our house and sprayed inside and out. Explained what they were doing and were very nice to work with. That was a month ago and I have not seen one ant. I would highly recommend their services.

I've been using Leadtech for about ten years now. Prices are consistent, good service, good…read moreavailability, and the few times I have had bugs come back quickly, they retreated at no charge.

I I gave 3 stars because I'm not sure where the miscommunication came from, but I was told I was on…read morelist to be sprayed & no one showed up, ended up buying cameras do to being told I was on list then took off from where I live. But when I was on no one came. Once I spoke to Dennis personally he made sure someone was there and came out. I will say when someone did come spray they took there time and very informative not just a rush and go. Again I'm not sure why so much miscommunication but when they did come they did a wonderful job, very nice and I have not had no more issues

Technician Lewis was excellent. His knowledge and commitment to customer service are evident.read more

Quick turnaround. Inflexible, automated form sent to me repeatedly (x4 w/o comment) which loaded…read morefrom their hyperlink, but didn't accept any information/fill-ins except credit card information. Seems autophishing related.

I got tired of nuisance sparrows building in the cornice/eave of the front of my home. I called…read morethis company and was immediately visited by an employee who provided a quote to me. Within a few days two employees arrived and made the necessary modification to prevent nest building. Their work was professional and safely performed. I give their work and this company an A+ for solving my issue. If you are bothered by problem wildlife don't hesitate to ask for their assistance. I give them my highest recommendation.

My husband and I had a horrible rat infestation at the house we rented in 2020. Our landlord at the…read moretime hired a cut-rate pest control company who kept coming out to check bait boxes, but never actually fixed the problem. We got out of there as soon as we could, but it was traumatizing to say the least! Fast forward to December 2024: My husband and I were so excited to buy our first house, but were devastated when the inspection report showed evidence of rodent activity in the crawlspace; we very nearly backed out of the sale. Thankfully, we decided to give AMS a call, having heard positive reviews from others. I had the pleasure of speaking with Corey (a co-owner of AMS), who was very understanding and sympathetic about our predicament. He assured me that AMS would conduct a thorough inspection of our new house and would provide a detailed remediation plan, including sanitizing the crawlspace and installing bait boxes that wouldn't be dangerous for our dog if she were to (god forbid!) eat a mouse or rat that had ingested the bait. It was a HUGE relief! I later ended up speaking with Brandy (the other co-owner of AMS and Corey's wife) as well, and she was also very reassuring and answered all of my questions. After AMS came out to inspect the house, Corey called me to explain their findings and walk me through the remediation plan/quote. Once again, Corey was extremely helpful and really put my mind at ease! I unfortunately wasn't at the house when AMS came out to remediate, but my husband was there, and he said that John and Hector were very polite and professional, and did an extremely thorough job! We couldn't be happier with our decision to trust AMS with this remediation. They were responsive, knowledgeable, respectful, and compassionate every step of the way! We sincerely appreciate everything they did to give us peace of mind in our new home!