Professional service. Was not late for the arranged appointment. He thoroughly explained…read moreeverything. He educates as well as eradicates only the intended target. Will be using HPS in the future if needed.

John was absolutely wonderful! He understands the sense of urgency with these kinds of jobs. He…read moreprovided me with ample photos and walking me through the issues he found along with the service he would provide. His pricing provides a lot of value and is very competitive. It's clear that he has a lot of experience. I will definitely be using him for more jobs in the future! Thank you, John.

Remediation of raccoons and insulation damage. Total project $20,000.00. Service personnel were…read moregreat.

Mine name is Jim Ladonna as I was visiting my sister in West Lafayette on Friday. I watched you…read moreOrkin person service the outside of my sisters neighbors house. Took him. maybe 5 minutes. Then he proceeded to get in his truck and sleep for 20. You guys must be timing him since he stalled for finishing the job. Not good. You guys getting paid to sleep. Pathetic Orkin Service wow. Go elsewhere.

Brian was quick to respond and knowledgeable about the type of pest that was building a nest near…read moreour roof. What we thought was a wasps' nest turned out to be a bald faced hornets' nest! Very aggressive! So thankful that he was able to come out quickly within a week of reaching out, even with the 4th of July holiday. Fairly priced and was able to come out to estimate and eliminate the problem in one visit. Thank you for the quality service! Highly recommend!

We requested bug and spider treatment. The job didn't take long. Brian was thoughtful and…read moreexplained things thoroughly. We liked him and his service and had him back to power wash the garage and driveway. Great job. Thanks Brian !

Our technician Darryl was great. He called ahead of time and kept us updated on his status. He…read moredid a wonderful job of answering all of our questions and concerns. As well as how the program / process works. We haven't seen anymore pests after just one treatment. I called ORKIN due to past experience with the company. I'm glad to say I'm not disappointed so far.

We used Orkin Indianapolis (3932 Pendleton Way, Indianapolis, IN) for a mice issue and were shocked…read moreby the sales approach after the inspection. After documenting relatively standard mouse activity in areas like the kitchen, laundry room, fireplace, and garage, Orkin then presented us with a $21,000 "full attic restoration" proposal that included nearly $9,000 to remove insulation, another $9,000 to reinstall insulation, and over $3,000 for ridge vent protection. What bothered us most was how quickly the conversation shifted from solving the rodent problem to selling an extremely expensive attic package. The proposal leaned heavily on fear-based language about contamination, bacteria, and long-term damage, but there was very little actual evidence provided to justify a complete attic overhaul at that price. The original service report mainly referenced mouse droppings, bait stations, and recommendations to seal gaps around the home -- not catastrophic damage requiring a $21,000 renovation package. We expected a straightforward pest control inspection focused on identifying entry points, sealing the home, and addressing the mice problem. Instead, it felt more like a high-pressure home restoration sales pitch with financing options immediately offered. Before signing anything with Orkin Indianapolis, I strongly recommend getting multiple opinions from local exterminators and attic specialists. Based on our experience, there are likely far more transparent and reasonably priced solutions available.

The gentleman , Donnelle Dinkins-Bryant, did my service application. Called before coming, he was…read moreearly, courteous and friendly. Asked if I had any questions and told what was going to be June 26, 2019 Had my second application service today done by Shelby Mellon, very courteous, called to let me know around noon that he would be out in 2 to 4 hours. When Shelby arrive he let me know what he was going to do. I warned him that the bees were very busy today to take precautions. He thanked me for the warning. There is nothing better but to have a service with a smile.

If I could leave negative stars, I would…read more Just don't. Switching to Aptive a year ago has been the worst decision we've made as homeowners. They're more expensive than our previous provider (Scat...who is amazing and we're now back with!!) but they promised we would see a massive reduction in mosquitoes. We saw MORE mosquitoes this past summer and MORE indoor pests than ever before. It's like they get our spiders steroids. I called to cancel, was told I needed one more treatment to avoid the fee. Got that treatment, called to cancel and was told I still need one more! We had already switched back to Scat because I was tired of seeing Harry Potter working spiders in our house so there is no way I'm paying for another treatment that doesn't work OR a disconnect fee. I've been on the phone with them for hours, talked to multiple people, had "resolutions" a few times and am still dealing with it. Save yourself the headache and money and just use someone else. Edit to add: Jasmine from their social media support team was very helpful and able to resolve our issues. Hopefully others in the company adopt this type of customer service.

Larry does a great job and is very knowledgable. He is very reliable and his product works. Highly…read morerecommend hiring Larry!

I've used multiple exterminators in commercial applications over the past 11 years in the…read morerestaurant industry. Larry is by far the most knowledgeable person I have spoken with in this field. His solutions are comprehensive. His pricing is very fair. He shows up like clockwork and my staff enjoys him.

Service tech was very quick to respond. Was willing to work with our concerns. Gave a very…read morereasonable quote.

We were fighting tiny ants in our kitchen. We used OTC ant sprays and they kept returning. I…read morecalled three companies and Creepy Crawlers had the best price. Their service is also guaranteed. We decided on Creepy Crawlers because it was a local company. They came to our house and sprayed inside and out. Explained what they were doing and were very nice to work with. That was a month ago and I have not seen one ant. I would highly recommend their services.

I've been using Leadtech for about ten years now. Prices are consistent, good service, good…read moreavailability, and the few times I have had bugs come back quickly, they retreated at no charge.

Antonio your pest control specialist was great at what he did in his field at 3920 s meridian St…read moreApt 25 who was infested by roches Jackie really appreciate d his service excellent work keep him around for awhile he will follow up later on another visit exectlant employee

Andy came out today to take care of the spiders I was having issues with. He was very friendly and…read morecame out on a holiday to get them taken care of. He also reapplied the barrier around the house and asked if there was anything else he could do for us. The office issues I had I was assured were being addressed and I'm hopeful to return to the great service we had. We are off to a good start... Thanks Andy!

Technician Lewis was excellent. His knowledge and commitment to customer service are evident.read more

I got tired of nuisance sparrows building in the cornice/eave of the front of my home. I called…read morethis company and was immediately visited by an employee who provided a quote to me. Within a few days two employees arrived and made the necessary modification to prevent nest building. Their work was professional and safely performed. I give their work and this company an A+ for solving my issue. If you are bothered by problem wildlife don't hesitate to ask for their assistance. I give them my highest recommendation.

My husband and I had a horrible rat infestation at the house we rented in 2020. Our landlord at the…read moretime hired a cut-rate pest control company who kept coming out to check bait boxes, but never actually fixed the problem. We got out of there as soon as we could, but it was traumatizing to say the least! Fast forward to December 2024: My husband and I were so excited to buy our first house, but were devastated when the inspection report showed evidence of rodent activity in the crawlspace; we very nearly backed out of the sale. Thankfully, we decided to give AMS a call, having heard positive reviews from others. I had the pleasure of speaking with Corey (a co-owner of AMS), who was very understanding and sympathetic about our predicament. He assured me that AMS would conduct a thorough inspection of our new house and would provide a detailed remediation plan, including sanitizing the crawlspace and installing bait boxes that wouldn't be dangerous for our dog if she were to (god forbid!) eat a mouse or rat that had ingested the bait. It was a HUGE relief! I later ended up speaking with Brandy (the other co-owner of AMS and Corey's wife) as well, and she was also very reassuring and answered all of my questions. After AMS came out to inspect the house, Corey called me to explain their findings and walk me through the remediation plan/quote. Once again, Corey was extremely helpful and really put my mind at ease! I unfortunately wasn't at the house when AMS came out to remediate, but my husband was there, and he said that John and Hector were very polite and professional, and did an extremely thorough job! We couldn't be happier with our decision to trust AMS with this remediation. They were responsive, knowledgeable, respectful, and compassionate every step of the way! We sincerely appreciate everything they did to give us peace of mind in our new home!