Nothing the owner is rude and they injured my cat and refused to pay the emergency vet bill. Going to small claims court. If you want to know about how she acted look me up. Ill tell you everything about the 4 inch gash they did to my kitty. [[HIGHLIGHT]]Very mean and hateful owner.[[ENDHIGHLIGHT]] It's off to court we go. Sad it has to be this way. They let us leave with this wound on our cat. You've been warned read more

We took our dogs here for years. They were always nice, helpful, and had our dogs looking our best! Would recommend them for anyone looking for a good doodle groomer. read more

Alice has been in business for over 30 yrs. She specializes in Shih Tzu's which can be difficult to find a good stylist for them. [[HIGHLIGHT]]We took our young Shih Tzu to her and she was very patient with him, allowing him to just hang out on the floor checking the place out, smelling, and becoming comfortable.[[ENDHIGHLIGHT]] She had great suggestions on working and training our puppy along with a little dog psychology. They have a large assortment of pet products, collars, leashes, costumes, all things dog. They also groom cats which I was quite surprised about. There prices are very far. I highly recommend her business! read more

The Pet Parlor - Pet Groomers Near Me - Reno, Nevada

im always afraid of the outcome of my dogs double-coated hair when it comes to dog salons, but they did an incredible job deshedding by Australian shepherd! Will come again for my dog's next bath and de shed. read more

Yay new super close great place to get my cats' nails trimmed!! I was slow to realize Alice and Jamie's spot was an option but have been treating myself to wash and fold at Champion Laundry and finally noticed all the signs there not to park in their lot if you're going to Alice's. (Don't worry, real easy to park right out front on Vassar). Cat nail trims don't require an appointment and you can walk in Tuesday-Saturday, 9-3:30. It's $10. I was a jerk and ran in with my cat at like 3:25 that Saturday- had been planning to arrive sooner but wasted tooooo much time trying to catch one of my cats before giving up and just taking one. Extra jerk move: I couldn't find my cash! To pay when Alice finished (kindly and quickly). She had already shut down the cc machine so this awesome person let me leave without paying (!), trusting me to pay for both when I came back with my other cat. Obviously I did and came well before closing with my big guy. Alice was great with both cats- she worked quickly and just needed to scruff the little guy. I liked being able to watch and see that she didn't need to put any stuff restraining them on like other groomers have. So it was easy for me and on my cats, fast, priced great, and Alice was really nice...can't ask for more! read more

[[HIGHLIGHT]]Great staff, very friendly environment.[[ENDHIGHLIGHT]] My chocolate lab always leaves this place looking good

Prices are reasonable and they do a great job. Dogs looked better than they ever had before.

I am so happy with the work Alice's Pet Parlor did with Buddy's grooming! I asked for the whole shebang -- nails, glands, bath, and haircut and it came in at $55. Pretty standard for what I've paid elsewhere before moving to Reno. The cut looks SO cute, and I got exactly what I asked for. Plus, no cuts or nicks from the trimmer anywhere either. My favorite part though is that he was in and out of there quickly -- only about an hour and a half. Buddy has diabetes, and the stress of a groom can make his sugar go wild, so timeliness is extremely important to us. I just wish he got a bandana with his service too! Pro Tip: If you stress out about parking somewhere new like I do, approach the business from the west. Plenty of easy parking on the street! Thank you to Alice's Pet Parlor for a great cut and friendly experience! We are customers for life :) read more

The Pet Parlor - Pet Groomers Near Me - Reno, Nevada

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She always does a great job on his nails. She's affordable & close! Taking him in soon for a spring grooming and gland squeeze, will let you know how it goes. read more

[[HIGHLIGHT]]My cat Penny loves this place; Alice is wonderful, you can tell that she enjoys what she does[[ENDHIGHLIGHT]]; very special to take care of your pets, give it a try! read more

I took my 8 month old corgi here based on the good reviews and when I picked him up, I was disappointed. While they completed my dog's grooming within the promised time, the trim they gave him looked like I could've done it myself. It was choppy and uneven. [[HIGHLIGHT]]When I first dropped him off they were confused that I was asking for a trim in the first place and I had to specifically request that certain parts were trimmed. And even then I was unsure if they had even gotten the message.[[ENDHIGHLIGHT]] I paid 60 something dollars for a glorified bath. They also cut one of his toenails down to the quick which left him with a bit of a bloody nail. None of this was communicated with us. I understand mistakes happen but not mentioning it is unacceptable. read more

The Pet Parlor - Badly cut toenail. - Pet Groomers Near Me - Reno, Nevada

My border collie looks gorgeous! [[HIGHLIGHT]]The gals there were wonderful and so fast![[ENDHIGHLIGHT]] My boy appreciated that! Thank you! I highly recommend Alice's Pet Parlor! read more

[[HIGHLIGHT]]We have taken Snoop to Alice's Pet Parlor since he was a baby and we have had a 5 star experience with them every single time![[ENDHIGHLIGHT]] Snoop is a big boy and is a handful and hates the bath and blow dryer but they are always so patient with him and still welcome us back! [[HIGHLIGHT]]Thank you guys for keeping our boy so handsome![[ENDHIGHLIGHT]] read more

The Pet Parlor - Pet Groomers Near Me - Reno, Nevada

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Have had my dog groomed for the past ten years with Jamie and staff. My fur ball, LuLu is a spoiled Havanese/ Poodle mutt I simply love beyond!!!!! Their kindness and expert grooming abilities are top notch. Have tried other groomers and have been disappointed. Cut too short, didn't listen to my requests, etc. Also they don't keep her there forever. They also groomed our French Brittany till she passed... kudos to them !!!!!!!! read more

I love bringing my Great Pyrenees/Bernese mountain dog mix here, we usually do a shampoo, coat trim and nail trim. It's especially helpful coming here when our dog is shedding her winter coat. Our dog always runs in with excitement as she loves the friendly staff! Very affordable pricing and you can tell they love what they do. read more

The Pet Parlor - Happy dog after going to Alice's Pet Parlor! - Pet Groomers Near Me - Reno, Nevada

Alice is an amazing certified Master Groomer, who has a staff well honed in scissor cuts needed for Bichon and Doodles. So many grooming places cheat and give the breeds mentioned above, cuts for poodles.‍ Alice and her staff are not only kind and gentle, but they are also proficient in the art of grooming. Whether your dog or cat need baths or grooming, I trust Alice's Pet Parlor and the sister shop MidTown Mutts with all of our furry kids. (Btw, they have seen all our cats, Bichon and Doodle) read more

The Pet Parlor - Our furry kid, two weeks after her grooming, and at the ranch resting after playing for hours. And she still looks great! - Pet Groomers Near Me - Reno, Nevada

I am so impressed with how well my dogs look after visiting Alice's Per Parlor. I have a Pomeranian and a terrier mix/mutt. My Pomeranian was groomed perfectly with the right face shape and a good trim of his tail. I am most impressed with my terrier mix. He is a very scruffy looking dog and had a lot of crazy fur on his head and around his eyes. He is a squirmer and does not like being held still at all. He has been to two different groomers and no one was able to give him a really good haircut until now. Alice's Pet Parlor somehow kept him calm and they were able to give him a good haircut. I appreciate their kind service and the love they had for my pups. read more

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I took my pup, Cooper here for a major haircut. I got Cooper at the Humane Society about a week ago, and I have to admit, his coat was really shaggy. I scheduled an appointment a week in advance, and they were able to fit me in the day and time I wanted. I went in and showed them the picture of the haircut I wanted. They told me it would be about 3 hours until Cooper would be ready. They confirmed my phone number and sent me on my way. In about 3 hours, they gave me a phone call saying he would be done in about ten minutes. I went over to the salon to pick up Cooper. They were not crowded and let my pup out of the gate. He was a completely transformed dog. They cleaned up his formerly shaggy hairdo, and meshed his short hair with his long. One thing is for sure, I love my pups new do. read more

The Pet Parlor - Cooper's Before and After - Pet Groomers Near Me - Reno, Nevada

I moved here from out of state. I went through 3 groomers with not a great experience. One even totally shaved my maltipoo. But, this place is awesome. I highly recommend it. Why? They don't keep your dog for hours. The price is fair, it's clean, customer service is excellent, and there grooming is superb. My FIFI always looks absolutely beautiful after leaving. read more

The Pet Parlor - FiFi - Pet Groomers Near Me - Reno, Nevada

This was the best experience! I called close to the time they closed to see if they could get me in on a last minute groom for my cat and they did. When I brought my kitty in (Grits) she was freaking out but they did a great job to help her feel comfortable since it was her first grooming. I did not catch the gals name but she was very nice, informative, and overall pleasant. She had great attention to detail but worked quickly and I was in and out within an hour since there was no one else there. The price was reasonable ($75 for the lion groom and nails) plus the staff was nice. Would definitely reccomend read more

I love Alice's Pet Parlor. You can honestly see they love the fur babies they service. My first contact was just a meet and greet to see how they reacted to my dog. It was a very nice surprise to see her pick up my dog and hold her. That did it for me, they are my regular dog groomers and I recommend them to every dog owner I come in contact with. They do a wonderful job and are super friendly So if you are looking for a dog groomer they are the best read more

I always just have my puppy RubyAnnes nails done but today decided to have her bathed, de-shedding and nails done. What a difference from when I do it, she was so shiny and pranced around so proud. Not only is Alices a friendly atmosphere but it is like we have known each forever, so kind and gentle and my RubyAnne loves her. Would never go anywhere else. Thank You read more

I recently moved to this part of town and have been meaning to write a review for this cute dog grooming place. It's fairly small and Alice has alot of dogs she takes care of, but each one of them gets the love and care from her! I have a little pomeranian about 4 lbs and he gets fussy when its time to comb out his hair. Alice managed to get him to not only stay still but all his little naps out. She is wonderful and I've seen the biggest of biggest dogs be groomed in this cute little place! Anyone with dogs should go to Alice's Pet Parlor. She's wonderful. read more

I've been taking Spike to Alices for approximately 8 years. Bespoke actually likes going there and he comes back smelling and looking great. Alice was the one who told me that I should take him to Mountain View Vet because he had a huge growth in his mouth. I'm so glad she found that because he had a huge infection in his mouth and thanks to Alice I prolonged my dogs life by another 8 years. All because I asked her to brush his teeth when I took him in. My boy is now so much happier he's like a puppy again. Thank you again Alice!! read more

The Pet Parlor - Pet Groomers Near Me - Reno, Nevada

Been taking our two Miniature Schnauzers here for years. Just forgot to do a review. Good work, good prices, timely done. Very nice people.

Alice is always flexible and able to get my pup in with little notice. My pup is always excited to go and that says a lot! read more

The Pet Parlor - Pet Groomers Near Me - Reno, Nevada

Ladies & Gentlemen of the jury, these are the facts of the case, and they are undisputed: We took our dog here several weeks ago for a haircut and nail trim. They even said they would "express the anal glands"-bonus! We picked up the dog and paid and tipped. We got home and noticed that the nails did not appear to have been trimmed. We looked at the coat and it didn't look much shorter. We removed the collar and the hair underneath was a bit longer than the rest of the coat. I took the dog back in a day or two and a lady said, "oh yeah, that day was just really crazy." Wut?! So if the day is crazy, you don't have to perform the work? And you don't have to advise the owner of what you didn't do? And you readily accept payment and tip? They took the dog at that point for a couple hours. They trimmed her better and cut her nails. That's the only reason they get 2 stars. I won't be going back. And I think we can safely assume they did not take the time to express the anal glands, right? read more

I always hate to do a negative review for a local business - I am a huge supporter of buying local. However, I feel as though I need to share, so that patrons can watch out for this. My husband and I took both our Golden Retriever and German Shepherd mix to Alice's Pet Parlor. Upon arrival, they didn't have us down for our appointment, but were able to still fit us in. When my husband went to pick them up, the dogs were roaming around the parlor, and the groomer told him that our Golden must have come in with a cut on her paw that "reopened when she had a bath." Needless to say, we would have absolutely known if she had cut her paw, simply because by the time he got her home, she was tracking blood everywhere. And before bringing her in to get groomed, there was absolutely no blood tracks neither inside or outside on the tile. We tried to super glue the large gash on her paw, but it kept reopening and bleeding (all over our carpet and tile). I ended up having to take her to the vet this morning (thank goodness they are open on a Saturday) and the laceration was so big they had to put two stitches in along with a special super glue. Her leg is completely wrapped, and she's on antibiotics (to prevent infection, since her paw was exposed to the elements). Our pup absolutely did not go into the groomer with that gash - it was very clear that it was fresh- just judging from the way it was bleeding profusely when we picked her up. Disappointing. Talk about an expensive trip to the groomer- not only did we pay for her grooming (which was so-so, to be honest) but the vet bill was $115. :-( I just wish they would have been honest with us about the gash from the get-go and owned up to it. I run my own book of business, and I will be the first one to say that I've absolutely made mistakes. The best thing you can do to admit to it and make sure you do everything possible to make your client (or dog) happy. read more

I searched high and low for a place to groom my high-maintenance shelter puppy. Alice was absolutely wonderful with him. She's honest and friendly and it's obvious she loves working with animals. When we go in, he runs right in and there's no pulling him along. I can highly recommond her for all your grooming needs. I'm thankful somesone told me about her. She's the best! read more

Choose a different groomer! My lab went into the parlor happy as can be, and came out behaving like it had been disciplined. I asked Alice why my dog was behaving the way it was, and she replied that it was maybe because my dog didn't like being bathed. I refuse to believe this, as my dog has been to many groomers before, and he has never acted like this. Alice should not be in a pet grooming business if she is going to be treating our family members with total disdain. read more

Alice is a true dog lover! She is knowledgeable & talented groomer of all dog breeds.

I am a huge believer in supporting small businesses, with that said I was more than happy to give this place a chance. I usually groom my own dog, but I saw this parlor on groupon and decided to try it. When I got there I was put off when they took my dog without asking if he was aggressive (which he isnt, but that's not the point) and put him in with multiple other dogs behind the gate. After about an hour and a half a recieved a call that he was ready to he picked up. A few days later a noticed a huge razor burn on the side of his face. And when I say huge it was almost two inches long. He is now on antibiotics and I'm having to clean his wound twice a day. Do not bring your golden retriever or any dog here. read more

Jamie and Alice @ Midtown Mutts on Tonopah St. are the best. Alice is funny and the only groomer in Reno that knows how to groom a terrier correctly. Alice calls my Glen "hot rod"..what a kick....the only one I will ever bring my dog to and I've tried them all...Alice thanks! read more

I took my small poodles to several groomers over the years and in my opinion Alice's Pet Parlor is one of the best grooming places around. My poodles look perfect every time we go to Alice's Pet Parlor and I highly recommend them. 1) very clean, quality cut (no longer hair patches needing to be trimmed at home later. owners of long- / curly-haired dogs know this). 2) really listen to the requests - I like different looks on my 2 poodles and with other groomers I had to take on different days to avoid same look and still not as requested (nothing special - short nails, short ears and a little "mustache" on one dog). 3) people there are very nice and take a good care of pets. (some groomers made my dogs very nervous, with shaking and whining, had cuts a few times). read more

I took my dog here to be groomed. She has very short hair, so it was basically a bath and the other stuff they do (nails, anal glands). I give her baths sometimes but we both hate it, and I wouldn't know how to do the other stuff. Anyway, she came back smelling great and I can't believe how soft her coat was. I read somewhere that professional groomers have the set up to do a deeper cleaning, and I believe it. I also take my cats here to get their nails clipped and they do a great job. Very helpful since one of them likes to use my leg as a scratching post. read more

It has taken us a long long time to find a Groomer who will put up with our cat! Every groomer we have taken him to, HATES him and doesnt want us to return..lol. This place was awesome. She was patient and talked like she KNEW cats and how much of a pain they can be! Momo came out looking fabulous and he wasnt all shook up like other places. We will return! Thank you!! read more

Friendly and clean shop!! Alice groomed my golden-doodle and Jamie groomed my cat. Both came out looking and smelling amazing! Thanks for taking great care of my puppy and my kitty!! read more

I took my pestie westie and tea cup maltese to Alice. Both have been injured previously from a groomers hand and so, they shake like a leaf when we arrive. Alice let them be out of the crate together to be able to sniff it down and be more relaxed, instead of putting them in a crate. I asked for a puppy cut and they got just that, without be "butchered" I know she treated my girls so good and they look so cute! Thanks Alice! read more

Alice is the best and kindest groomer in town. She loves the animals and they love her. We wouldn't go to anyone else.

My wife took our dog in to this place on the recommendation of her boss. She had a feeling she should have just walked out from the get go when the owner asked if our dog was neutered and she said "no" she made a big deal about it but had it been me I would have told her that it wasn't any of her business any way. There were a couple of other things that made my wife uncomfortable but she wanted him groomed and so she left him there and was told that he would be ready by 2:00 given all that she wanted done she figured it was reasonable (shampoo, deep grooming, and nails trimmed). we were a little surprised when we got a call at 1:10 that he was ready; she went back to pick him up and was in a hurry to go show him off to me. As soon as he got in the car she noticed a lot of hair all over. When she got to my work I noticed his nails hadn't been trimmed so to me the only thing she did was put a cheap bandana around his neck charged us $50 and send her on the way. We ended up having to go elsewhere to do the job right which cost us another $25 since they felt sorry that this place had taken advantage of us. If the owner wants to dispute this I have pictures showing how much lose hair also pictures of his nails. Do not go to this place unless you want to get ripped off. read more