Several years ago, my husband, Tony, and I were looking for a nice play to stay during Hall of Fame…read moreWeekend. I reached out to the Cooperstown Chamber of Commerce and learned about a place called A Comfort Woods Guesthouse. The cottage looked wonderful and the owner, Rick Kugler, was well regarded by the Chamber. We enjoyed every minute of of our stay. Rick was wonderful to work with and we fell in love with the cottage. Rick said to let us know if we ever wanted to stay again and he'd be happy to have us. Early last year, we did just that. We prepaid in full for a reservation July 27-30, 2018. Even though our stay was more than a year away, it felt good to know our lodging was taken care of. Last October, I received an email from Rochelle Hulslander, who informed us she was the new owner. She asked me to confirm the details: that we were renting for Hall of Fame Weekend 2018, that we only were renting the smaller half, and how much we paid. I emailed back immediately. After a month I thought it was odd I didn't hear back so I emailed again. And again. And again. No reply after four emails. Tony kept saying not to worry; Rochelle is aware of our reservation and is still getting her sea legs following the purchase. Finally in April, with less than four months to go before our vacation, I told Tony try to get a hold of Rochelle. No response to his email. Finally Tony called and left a voicemail. No response for six days. Then finally . . . an email appeared in my inbox. To my horror, Rochelle had no intention of renting to us. She allowed her agent, Patsy Soules of Cooperstown Accommodations, to rent to someone else! "I apologize for the delay in getting back to you but until your husband called yesterday, I didn't realize you had been emailing me as the emails were going to my spam (and I never, unfortunately, bother to check my spam folder). When we took ownership, [Cooperstown Accommodations] took over the renting of A Comfort Woods which is why it is no longer on TripAdvisor and Booking.com. One of their policies is to rent out houses and units by the week only and not on a nightly basis. Therefore, they have rented out the house for the week that is included in HOF weekend. It is, unfortunately, not available any longer. I apologize for the confusion but that is their policy....we do not rent it out personally since we took ownership. They handle everything in regards to renting and deposits and payments." For months, we tried to reason with Rochelle, but it's no use. Rochelle has now changed her story and says she never received any of my emails. She now says she has no "proof" we paid or even made a reservation, even though she's the one who contacted us in the first place. Rochelle, if you didn't lie about not getting my emails, why didn't you try to contact us again, even once? You could have said, "Hey, I'm going to rent to someone else, I need to hear from you." You admitted to my husband it never even occurred to you to do so. I wonder if she is an exception, or if all of the owners represented by Cooperstown Accommodations are as dishonest, incompetent and uncaring as Rochelle Hulslander. Luckily we have found alternative lodging and will do our damnedest to enjoy this vacation. But believe me, we're going to pursue the hell out of this. We've discovered there are many avenues of remedy for people in our situation. Stay tuned.

cooperstown was cancelled for 2020 due to COVID-19. While every airline, hotel has refunded the…read moremoney for the pandemic; Cooperstown Accommodations has decided to keep roughly 30% of the cost of the accommodations. In the face of a global pandemic and massive unemployment, they have decided to keep money while not providing any service. Disgraceful. Do not ever book here.

We were planning a large trip to Cooperstown for a tournament that was cancelled due to COVID-19…read more We tried to work with Bill to remedy the situation but he was unwilling to refund any part of our reservation or help us with the reservation in any way. Even Airports are finding ways to help customers whose plans have been halted due to the pandemic. Bill seems to be using the situation to his financial advantage. DO NOT BOOK HERE.

A beautiful location, the house was outstanding, but this is not a fivec star rental. The bed we…read moreslept in was terrible. The mattress was old and sagging. The windows in the bed room, had blinds but they did not cover the entire window and the morning light woke us up at 6. Most of the dishes were old and chipped. There were no serving plates or napkins, we had to use paper towels. The towels in the bathroom, I had better in Holiday Inns. Am I being a bit critical, yes, but this is supposed to be a "luxury" rental. The house was luxury the rest no so.

Great place to stay and Ron is an exceptional guide.I have fished with him and stayed at the lodge…read moreon 3 different ocaisions..all were first rate...Bob S Tucson az

This is our 3rd lodging at this place, and I can tell you it is a wonderful experience. The rooms…read moreare clean, well appointed and convenient to the water. If you are expecting a five star hotel, then no this is geared for the fisherman/woman who wants a clean environment for a few days without the cost of a five star hotel. Everything is there to enjoy your stay for fishing, including an on site fly shop. The only drawback I found is access to nearby restaurants, because this location is rather rural we expected this and prepared accordingly.

Incredible. No other word for it. The inn keeper did a fabulous job decorating…read moreall the rooms, especially the common areas. Super comfortable, and a terrific mix of people there. Miss Marianna never stopped cooking and her Italian heritage would not be denied. Very knowlegable operators--they know all the right places to go, especially area restaurants. My wife and I could not have been more pleased. This place is a real gem. Matt Chess Connecticut

From the owner: The building was orig. built for our family.read more

Dennis was extremely fast with correspondence! It was very easy to coordinate all our plans. They…read morewere accommodating and thoughtful. The location was perfect for what we needed and I highly recommend staying at their lovely home!

From the owner: Sky Acres Farm and Retreat is a beautiful old country farm house sitting on 200 acres of forest,…read morefields and trails available to families and friends looking for a quiet country get away and to groups looking for a place to hold their retreats.

We cannot say enough amazing things about our wedding at The Barn at Indian Ridge! From the very…read morebeginning, Rick (the owner) was so helpful and always available whenever we had questions or needed guidance. He truly cares about the couples who get married on his property, and it shows. Amber was also incredible--she knew every detail of the venue inside and out and became our day-of coordinator. Thanks to her, the day flowed seamlessly, and we never had to worry about a thing. Her organization and calm presence allowed us to just enjoy every moment. The property itself is absolutely stunning. Our first look photos by the waterfall were breathtaking, and everywhere you turn feels like a perfect backdrop for photos. Guests couldn't stop talking about the cows, which ended up being such a unique and fun highlight for everyone. The Barn at Indian Ridge offers the perfect mix of rustic charm, natural beauty, and wonderful people who genuinely want your day to be perfect. Choosing this venue was the best decision we made, and we will forever be grateful for the memories we made here.

My son had his wedding and reception here. My new daughter-in-law ws her own wedding planner and…read morethe owner Ricky was friendly, receptive and very accommodating. He met with the future couple several times, recommended his choices for catering and floral arrangements but also explained she could use anyone she wanted. She went with his suggestions and hired from his short list and all did great, no, fantastic jobs. The grounds themselves are stunning and pristine. This place is on three hundred acres and far enough from the road and neighbors that there is no concern about how loud you might get while celebrating. During the cocktail hour there were two corn hole games set up which a lot of us had fun trying out. The staff was really attentive and friendly. Everything went off without a hitch. I cannot say enough about the owner Ricky and the simple things he did to be one step above the rest. He had them leave one of their trucks there and had the staff pack up all the gifts and belongings of theirs so they could leave and continue the party without needing to worry about it. The next day when my wife and I took out new daughter back to pick up her truck, he showed up and spent time asking her if she was happy with how things went, and was just friendly and engaging with her, who, was ecstatic with the event and venue and just wanted to talk to him. He hung out and help us pack up the last few items too. His staff also climbed up the ladders into the rafters to take down the flower boxes she built so we did not have to go up there ourselves. All in all, our experience here was great. I have seen some of the photos that were taken and this location as the background was perfect. If you are looking for a venue you could not do any better. There are plenty of hotels withing a short driving distance and he mentioned to us he is planning to put in Glam camping tents as well as buying trailer homes so people could rent and stay right on the grounds. Definitely worth a look!