T-Mobile

I bought my iPhone 12 Pro Max from here and it's been a year and it's still working…read more When I first walked in, the store was clean, freshly swept, and very vibrant. I was greeted with a smile from the two employees, Adolfo and Hannah, and knew from there, they were gonna help me to the best of their ability. After I told them what device I was looking for and that I was on a budget, they got me on a leasing plan for only $88 dollars down! They explained the plan very well and saved me from having to spend a thousand dollars. Several months have passed now and i was greeted with the same hello, by the two same people! I came home with some new airpods and the visit was just as great! So in short, if you are looking for a electronics, and a good time with some great people, The Phone Guys will help make you laugh and get you the Item that you need!

I needed a new screen installed, they didn't have the part and wait was a week. OK. They did not…read morecall to let me know whether the part was in/ what the status of the repair was after a week plus a day. I called that afternoon, was initially told my phone had been shipped to the warehouse! Over the next couple of hours they called me with conflicting information: they had the phone, but the order had not been made; finally, Jeff the manager called to tell me they had both the phone and the part. At that point I had whiplash from all I'd heard from them. I asked for my phone back without the repair, which they did. However, they returned my phone to me without the SIM card.

Nice shot of Apple Watch Series 7 45mm & 41mm

Apple Watch

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Apple AirPods 3

Metro By T-Mobile

3.3(4 reviews)

Wow, previous review is a huge surprise to me. Unless the entire management and staff has changed…read moresince the Fall of 2017, I doubt the review is legit. I found this branch to be absolutely the worst Metro PCS. Rude staff, and without the ability to check out the phones that most branches have, and, honestly, the two employees when i was there seemed bored and disinterested.

my head is spinning after 5 hours of the run-around. all I can say is stay away from this store. it…read morecost me 148.00 to add a fourth line!

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Verizon

3.5(42 reviews)

0.2 mi

Easy location, ample parking, I love that I can make an appointment with my favorite rep or drop…read morein with any questions and get quick help. No long lines and confusion like the other Verizon locations I've been to. So many "Pros" ~ I love my new Samsung S5. My rep (Lindsay) was so very efficient, patient when I couldn't make up my mind, even more patient te answering over my 400+ pics from my old phone. She listened to my needs and offered quality products, checked my plan for the best one. I'm feeling more confident knowing that I have a representative a phone call away if I need help. They also gave me credit for donation my old cell phone. My only con: I wish there had been more active floor models to sample. I think my husband would have gotten a new tablet if he'd had the opportunity to play with some while I was busy. Highly recommend ~ sales rep Lindsay B. Is awesome

BEWARE Do not get involved with there prepaid service. If you change carriers Verizon will keep any…read moremoney left on the account and will not refund it I am very curious how much money Verizon steals monthly from people that change carriers. How there theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening.

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The amazing Tyrell with me, a very happy customer

GoWireless Verizon Premium Retailer

2.5(4 reviews)

Went in today to get help as to why I was not getting internet while on the road. Thankful for…read moreBrandon Collins as after being there 30 plus minutes he was able to get it working!! I am so grateful to help for his expertise all around pleasant attitude and a determination to get it working for me again!! Thank you and big shout out to Brandon boss!! He was great!!

They neglect to acknowledge your presence, ignore your trying to ask a question, and continue to…read morepretend to work on something in the back. Been here twice, never again.

Xfinity

3.3(7 reviews)

0.4 mi

Hi, In the past, I have said that Comcast was a member of…read moreHell. BUT, I have changed my mind after going into the store on Martin and working face-to-face with a couple of their reps. They did wonderfully. Now, phone customer service is still not up to my hopeful standards, but who knows, maybe a miracle will happen there, too. :)

Iverson was awesome! He was incredibly helpful, knowledgeable, and professional. He made the whole…read moreexperience easy and took the time to make sure everything was taken care of. Definitely appreciate the great customer service!

AT&T Store

3.0(7 reviews)

0.5 mi

5 Stars for Barry McCall!! I went into the store to buy a new phone charger on Thursday Jan. 3…read more I figured a few days after Christmas and New Years, the place would have been quiet, especially also after lunch. Wrong. The store was slammed and he was busting his tail to serve every one. Part of the reason the store was "slammed" is that an elderly couple had a problem with a phone they purchased 6 months ago and were just now getting the problem resolved. To be fair, they were two very difficult people to deal with too. (my observation). Yet Barry handled them in a very courteous manner while dealing with tech support on the phone who I suspect were not the most patient. Again, Barry showed the patience of Job! It was a wait. And for not having back up for the sales staff, I took a star off from the store from what I would have given had the service been more prompt. (not Barry's fault).

Do Not go to this store Poor customer service from all Representatives and also very very rude Talk…read moredown to customers Liars Liars Poor service from management disrespectful Liars Not a AT&T store they are authorized to sell AT&T products take Your business some where else. This a negative one

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Office Depot

3.2(30 reviews)

Print department was very helpful and accommodating. Deborah was especially helpful going out of…read moreher way to help.

I went there with a "copy" project that needed to be done. I had two things that needed to be…read moreenlarged on a copier and a set of plans that I needed to copies of. I was there on a Monday afternoon and was told that it would be ready on Wednesday. They said I could pay extra and have it done immediately, or wait for them to do it, which would make it ready on Wednesday. I didn't need them immediately so I said Wednesday would be fine. They said keep an eye on your email because if they're done early, will let you know. I didn't receive an email so I went there on Wednesday afternoon to pick them up at which time they told me they were not ready but I could come back at 7 PM and they would be ready. I decided not to go back that night at 7 PM, but I went the next morning around 8:30 AM and guess what they still were not done. In fact, they hadn't even been started yet. So I had to wait and the young lady behind the counter did the project for me. I asked to speak to the manager, whose name was Shawn. I explained the situation to him, and he proceeded to tell me that it was my fault for expecting them to be done at the last minute?? I told him I didn't understand because I came in on Monday and they told me I could pick them up on Wednesday not that I said I needed them by Wednesday. He told me there is never a set time when projects will be finished; you just have to watch for the email that says they are finished. I feel like if I waited for an email I would be waiting still to this day. That manager, Shawn was absolutely useless and had no customer service abilities. Mind you I wasn't asking for anything from him, just letting him know the situation. You can imagine, I will not be back to this location or probably any location for this kind of need. Moving forward I'll most likely find another place that can do the job in a timely manner.

WE FIX SCREENS! BRING YOUR PHONE OR TABLET IN TODAY!

WE HAVE YOUR TECH SUPPORT NEEDS FOR BUSINESS AND PERSONAL USE!

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1 review that is not currently recommended

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Diane K.

6

1

0

9 years ago

I am so impressed and grateful for the outstanding service given to me by Brady at this tmobile location. He was so kind, very helpful, and really knew his stuff. Thank you Brady!! read more

T-Mobile - mobilephones - Updated August 2026

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Verizon

(27 reviews)

Do not get involved with there prepaid service. If you change carriers Verizon will keep any money…read moreleft on the account and will not refund it I am very curious how much money Verizon steals monthly from people that change carriers. How there theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening.

This store has been my family's go-to whenever we need a new device or advice about electronics…read more The employee who always assists us is named Brock; he is very helpful and always makes sure that we get exactly what we're looking for (and for the best price possible). He even remembers our names whenever we go back in! The attention to detail as well as the customized personal experience received when going here is what keeps us coming back. Amazing customer service, would recommend!

Livit Mobile

(41 reviews)

I brought my IPad into Livit Mobile after I dropped it and it wasn't working right. Seth got right…read moreon it and quoted me $30.00 to diagnose the problem. He opened it up and found that the battery wasn't secured and was improperly installed by a company that I previously brought it too, of which did a terrible job installing. I wish Livit wasn't closing their store. They will be missed. Seth was very honest with me and has great customer service skills.

This location really has awful customer service. I wouldn't bother visiting this location! They are…read morenot too knowledgeable on their products. Sad really.

Xfinity

(7 reviews)

Hi, In the past, I have said that Comcast was a member of…read moreHell. BUT, I have changed my mind after going into the store on Martin and working face-to-face with a couple of their reps. They did wonderfully. Now, phone customer service is still not up to my hopeful standards, but who knows, maybe a miracle will happen there, too. :)

Iverson was awesome! He was incredibly helpful, knowledgeable, and professional. He made the whole…read moreexperience easy and took the time to make sure everything was taken care of. Definitely appreciate the great customer service!

Verizon

4.0

(12 reviews)

The employees here were very helpful. They helped explain a problem my mother was dealing with…read moreeven though I don't think they technically had to. Really appreciate good service - I haven't looked for another phone carrier due to the quality of service I've gotten here.

Do not get involved with there prepaid service. If you change carriers Verizon will keep any money…read moreleft on the account and will not refund it I am very curious how much money Verizon steals monthly from people that change carriers. How there theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening.

Verizon Authorized Retailer, TCC

3.1

(9 reviews)

•$$$

Fantastic service. Thanks to Taylor M. After two weeks of failed service at a nearby Verizon…read morecorporate store, at the mall, we tried TCC Verizon and Taylor had it fixed, transferred, and on our way within an hour or so. wow! Highly recommend!!

I have come to the Cooper Point location 3 times . EACH TIME I have gotten great service…read more Yesterday I went in 1 man was servicing everyone. He let me know it would be a wait. Other customers came and he was honest and encouraged them to be comfortable or go and come back within an hour. He got me a great deal. He shouldn't have been in there alone. But service didn't suffer. Please keep him there in that store so I don't have to hunt him down at another store. Cause, I will!!!! Tell him this was from the old lady with a grandma phone. Lol

Verizon Authorized Retailer, TCC

(9 reviews)