You know you have an excellent day care when, after a year and a half, you tell the daycare your child is leaving and the staff cries. From the first day my son arrived I have had the most wonderful experience. The staff is supportive, they give advice when you need (and none if you don't). They truly care (I will run into daycare staff when I'm out and about and they will run up and my son will run to them right back). They are also reasonably priced and by far the most bang for your buck. My son comes home with far more knowledge than I would ever think to teach him (simple things like how I put on his own jacket, how to speak some sign language, etc). He has incredible friends who he hugs goodbye to at the end of the day. Socially, academically, and psychologically this was by far the best choice we could have made for our child. Update: I just read the bad review on here. Because I went there for quite a while I can safely say there's no way that review is real or it was written by a new momma with no experience being a momma. They give you a list of things to bring on your first day (I still have it in my junk drawer) and crib sheet is on there. In fact, you get it with an entire welcome packet. The nursery is ALWAYS dark during nap time. That's because-wait for it-it's nap time! The floors are super clean and they don't even allow shoes in the rooms-they're strict about it, trust me- I forgot once and I was quickly reminded :). Are the babies supposed to have bottles in their cribs? Then their cribs would be dirty and they'd get ear infections and you'd probably complain about that. There is absolutely nothing more fun to me than when my babies are dirty. It's because- again, wait for it- they're babies! If they're dirty then they are playing, and eating, and having fun, and most importantly learning. Shouldn't you be caring about that? Again, it's still my favorite place ever and I miss it all the time. read more

The Pillars is a great choice if you are looking for a faith-based education for your child. They do daily prayers and praise/worship and have Chapel every week. They also do a great job with academics and use good curriculum and have tons of hands-on activities for the kids. They also do a lot of events where parents can get involved with the school - which is great. read more

I started pillars with my oldest in 2022, I fell in love with the teachers and how much they cared about my child. I loved the curriculum and the fact they were Christian based. But noticed over the years, the teacher turnover rate was INSANE. (27 teachers total, left in 2024 alone and they don't even staff that many). Every couple weeks there seemed to be new teachers. My oldest moved to kinder this August and my youngest started. In August started the largest decline of a daycare I've ever seen, multiple teachers and the best director were fired and a new one replaced her. But with that, firings continued, one teacher was rehired (who had been previously fired for multiple reason, the largest being bullying children), CCS has been pulled, and there's maybe 5 or 6 classrooms actually being filled with children because so many parents have left (rightfully so). They're combining classrooms now because just as many teachers are leaving, so children don't have that consistency of the same teacher. The only reason and I mean the ONLY reason I stay was because the absolute LOVE and endearment I had for Viridiana. She is an angel/ one-in-a-million teacher you find who actually loves and cares for the babies as her own. Everyday I dropped my child off, it felt as if I was leaving him with family and I knew my child was taken care of. Other than that, it's obvious that the teachers are overworked, understaffed and under appreciated. Do yourself a favor and look at the violations on this website, more than likely, the three teachers I observed who are having these major red flag issues are still there. https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1487369 read more

My child has been going for almost 1.5 years. The teachers, while different, are all great! When I had concerns the teachers and director were very receptive and communicated quickly. The price is great considering childcare is high. They offer extracurricular activities for the older kids which seem like fun. The app they use to send daily updates, pictures, and communicate center-wide alerts is very easy to use. read more

Do not enroll your child at this school if you value your privacy. My son was enrolled many years ago, my husband is a social media figure. A now ex-employee that worked for them at the time and had access to enrollments and records and took down our personal information, even including my child's very private information, and held onto it. He held on to our record for over four years and then decided to call my husband leaving a very detailed voicemail about how finding our record was "serendipitous" and God told him to contact my husband. He claimed he never intended on using the information.. until he did. A woman apologized to me on the phone and said the owners would be contacting this ex employee. Later that night while we were at service, the same woman called back with a different tone. She now said that while this employee violated their policy he was "just a fan of my husband" and they don't think he will bother us anymore. Earlier that day she said she'd be following up with me with an email and her personal number. Never did. One of the owners gave me what I call a non apology where they apologized for the voicemail but called the ex employee well intended. The owner couldn't even be bothered to show me what an enrollment form would look like since this ex employee was the manager overseeing enrollments and working remotely. He was allowed to work wherever, unsupervised overseeing private information of children. They are more worried about legal liability than showing real remorse on behalf of their company. They will always put money over the right thing. This shows their lack of character and judgement in hiring practices if this was allowed to happen and be openly celebrated amongst employees. I have to imagine that there are other unprofessional aspects to this company. It is honestly very alarming that this man had extremely private information about my child and family and held onto it for years until he decided to use that information to try to contact my husband. We feel completely violated. read more

Picking a preschool for my infant was no easy task. The anxiety of choosing where my child will go during the day while mom and dad work, was extremely high. After extensive research and a wonderful tour, my husband and I decided on the Pillars and man am I so thankful we did! The staff is amazing and treat my child like their own! We receive updates and pictures throughout the day to see what our child is doing! I can confidently say I trust this school with the most important aspect of my life! I will tell anyone who will listen about how great this school is and how our child is thriving daily being here! I HIGHLY recommend the pillars for your sweet littles! You will not regret it! read more

I have been trying to reach someone from this daycare for over a year. I've left several messages, never got a call back. If it's that impossible to get ahold of someone for admissions ~ how would they be with my child? Terrible for business ignoring inquiring customers, I was hoping to enroll my child- but I can't when no one will call back or answer the phones! Very frustrating. read more

Picked my child up with poop all over her legs and shoes. Care givers are not attentive. I would expect more from a Christian center.

I have nothing but good things to say about this daycare they have phenomenal teachers and staff. my daughter has been going there since she was one and is now four and has learned so many things from her ABCs and counting to even her spirituality. we are blessed beyond measure to be a part of the pillars family. all I can say is if your new mother and worried there's no need, you can trust this foundation. read more

So when I first brought my daughter she cried. She had never been away from me so it's normal. But now when I pick her up she's always talking with the teachers running around all happy.and has learned so much! She's developed more and even walks up to new people and will ask to dance with them. She talks a lot more English (we only spoke Spanish to her) and understands us a lot more (she's 1.5) she's learning to play with new toys and picked up coloring in the two weeks she first started going there.she's happy every morning and every evening I pick her up. The staff is very kind and always make sure to say hi. My only complaint is I wish I wish I wish they would use bibs we provide. I wish the camera was shared with is so we could see and maybe even weekly reports about how she is doing would be nice. But I love this daycare I even drive 25 min just to come here bc it's worth it! read more

We love the Pillars! My daughter loves going to school and wants to be there all the time. She started in infants and now in 3s. We have loved all the teachers. They have ample play fun time and periods of learning. I love the amount of fun time they have because they are KIDS. I'm grateful it's not 100% about learning because kids need to be kids and they will learn better if they are able to play. Teachers are always loving and consistent. Front staff always accommodating and nice. They know us like family. Parking is surprisingly not an issue despite the small lot. Always very clean! read more

So first I gave this daycare a three because at first they were accommodating and professional. My son was there from march to august. During that time he switched teachers three times. During our tour we asked about attrition and they stated that the teachers usually stay. We then asked again after his third transition and they explained it was because of the time period we enrolled our son. They have a strict biting policy. If your child bites three times in a day you have to go get them and they can't return for 24 hours. If your child bites and it leaves a mark they need to be picked up and can't return within 24 hours. My son was 1 1/2 when we enrolled him and he had that issue. We told them he had the issue and their first response is we can work with him. I don't know how sending him home after he bit was working with him. He started learning that if he bit he got to go home. During the 5 months he was there we were called 15 times to go get him and he could not return for 24 hours. All together my husband and I exhausted our sick time and paid leave that it became financially straining to keep him there. After my son had been biting for two months they insisted we get outside behavioral help from a counselor. Their initially statement was that we would not have to pay for it out of pocket since we had insurance. Incorrect. We paid $80 a month for the services along with $200 a week for a daycare that he was rarely ever at. Towards the end of our relationship with this daycare the behavior was out of control and we had to leave. We moved him to primrose which is far more expensive but son actually gets to go to school. I actually get to have a career outside of picking up my kid from school everyday. At this new daycare he bit three times the first day but after that he's learned he doesn't get to go home so the behavior has decreased drastically. Even his counselor which we kept states that our son seems happier and the teachers seem more open to her input than the previous daycare. If your child needs help this daycare isn't for you. They will pawn the responsibility on someone else or state it's an issue with the child. I would never recommend this daycare to anyone that I cared about which is why I'm letting parents know my experience read more

After picking up my baby, I went home and cried. The in process was disorganized. The nursery itself was dark, cold, unstimulating, the staff allowed children to be in clothes with food on them, drink bottles on the floor and crawl around with few toys to play with much less hold or play with them. They didn't tell me beforehand to bring a sheet so my baby slept on a bare mattress. read more

My son attended The Pillars from 6/2016-8/31/2017 and I cannot express the love and attention he received from all the staff. I would go in and staff in hallway knew who he was, he would leave giving kisses and hugs. The only reason I had to pull my son out is because my job is moving locations and I had to transfer him to another daycare closer to home. From Staff in infant room to Ms. Caroline and staff in toddler room was so great with my son. You know it's an amazing daycare when staff cries when your child has to leave. I recommend this daycare to everyone. read more

Our son attended 5 daycares prior to The Pillars. We finally feel comfortable as 1st time parents leaving our child. We like the comfortable size of the classrooms vs a few others that had very large rooms & he would wander unattended with little interaction. Overall we are very happy for the last year & a half & they take feedback seriously. read more

Bandera location: this place needs to stop listing itself as a preschool. It's a full on daycare. There is no structure or leaning in the 2's class. My child learned nothing but bad habits from the teachers. Cursing a lot. The management needs to change they are a bit ghetto. My child been in child care before and Never cursed before till now. She was only there a week. Also my child is potty trained while awake but needs a pull up for naps. She was left with the pull up post nap until pick up. The teachers assistant relief was asleep under the table when the kids napped, so much so that she did not notice when my sitter arrived to pick up my child. She almost walked out with my daughter before the frazzled assistant came out from under the table visibly drowsy from the sudden startle of people in the room. This place is not worth the time or money you pay for someone to take care of your child. Don't be fooled by their high tech surviallance and staff. It was a terrible experience, thankfully my child is in a better school now. read more