This was Liam's third stay at the North York location, and it will be his last…read more On his first stay, I dropped off a healthy, clean dog and received an email the next day saying he had developed dried eye discharge, which staff had cleaned. I gave the benefit of the doubt. On his second stay, the same eye issue occurred again and was initially dismissed as dust. When I picked him up, his bark was strained and barely audible. I was told he had been barking while watching other dogs. After a few days of rest at home, his voice returned -- but it raised concerns about supervision and the environment. During his third stay, I was contacted and told he was limping while I was out of the country. Concerned, I arranged for my veterinary assistant to examine him the following morning. She confirmed there was nothing wrong with his back legs. He has always had a distinctive hop in his gait, which is not a new development. In addition, I have observed frequent staff turnover and a lack of organization. When I picked him up (after returning from Europe 14 days earlier), three staff members were sitting in the lobby on their phones. His belongings were returned in a disorganized manner, one coat was initially missing, and the bottom of his treat bag was damp. I also received a message stating that another dog was mounting him but that he "sets his boundaries well." As a paying client, I expect consistent supervision, cleanliness, and professionalism -- not reassurance that my small dog can manage situations himself. Repeated issues that only occur while he is in their care, combined with the lack of accountability and organization I have observed, have made it clear that this facility is not suited for my dog. Based on my experience, I cannot recommend this location.

I have used Parker Pet Care several times to take care of my Golden Retriever while I travel, and…read morethey are a great organization that is both safe and dependable. On my last stay while I was traveling on business they alerted me that my dog was losing some weight and offered to add extra food to his meals, all at no cost. They keep you connected by sending you photos of your dog playing each week you are away. Speaking of which they pair your dog with another one and arrange playtime for them together during the day which is great for the dogs to burn energy and foster socialization skills. They offer a menu of care at a price which is only natural. You can choose to have your dog walked 1 to 3 times a day, 1 or 2 play dates, have it basically tucked in at bedtime with someone. In fact I have 2 trips planned this summer and have arranged to have my Golden there both times. Photos are available at their website.

I loved the staff. They were friendly and reliable. The service was worth the effort and great…read morevalue for the time spent there.

This is by far the BEST doggie daycare in the GTA! I would highly recommend it to anyone looking…read morefor a safe, clean, friendly environment for their dog. No other doggie daycare provides, daily report card, Instagram daily videos of their experience, morning & afternoon walks, initial introduction to all the dogs on first day's attendance, provides a welcome package/bandana, and love and affection towards your pet all day long.

Couldn't recommend Beta more! Our cat instantly bonded with Ted and while we were away, Ted used…read morethe Voxer app to send us plenty of pictures and videos of our cat as well as pictures of him eating so we knew our baby was well taken care of! We have definitely found our go-to Pet Sitter!!

From the owner: We understand that your pet is like family, our goal to ensure you have a worry-free experience and…read morepeace of mind that your pet is in great hands. When you go away from home for working or vacation, we can set up a schedule of feedings and play time. We care for cats that need feeding or clean up or walking or pet sitting. Our dog walking service and pet sitting business are licensed, insured & bonded. We are pet first-aid and CPR trained. We offer reliable and loving care. We are a proud member of Pet Sitters International. We are Cat Sitter and Pet Sitter in Willowdale, North York, Toronto. Our main services are: Cat Sitting Pet Sitting Private On-Leash Dog Walks We service the approximate areas between Lawrence Avenue to Steeles Avenue and Leslie Street to Dufferin Street. Postal code: M2K, M2M, M2N, M2R, M2H, M2J, M2L, M2P, M3B, M3H, M5M

Highly recommend ! My golden retriever has never looked or felt better. Lori kept me informed…read morethroughout the day and provided options on grooming. She sent videos and pictures , as well as a groom report and follow up text the next day. She even recommended a brush for home grooming and showed me how to brush and comb out his double coat at home. My golden was not in a loud chaotic or overwhelming environment, but rather in a calm, quiet, personalized grooming session. Thank you Lori and Brent.

So happy with my experience at The Groom Room! They are booking a couple weeks out but you can ask…read moreif they have any last minute cancellations if you need something ASAP. To book each time, fill out their form on their website and someone will email you. Their staff are so kind and welcoming. You can tell they really love working with animals. I had a session with Michelle who did an amazing job with my bichon frise. My dog's round hair cut came out perfectly and we didn't have to do any touchups at home ourselves (my family has a very keen eye for my dog's haircut). My dog has a lot of allergies so I told them not to give her any treats. You are able to bring your own treats for them to give your dog which I'll do next time. They do the intake and payment outside and I love the report card they give you at the end. Sometimes grooming is like a black hole and you wonder how it went so I thought the report card is an adorable and nice touch. I paid around $110-120 before tip which included an add on for hypoallergenic shampoo. I thought this was really reasonable especially since they take care of your dog for around 5 hours so it's essentially grooming and daycare together.

I've adopted 2 pets from Toronto Animal Services North Region…read more First was Riley, an 8 year old Lhaso Apso who was found wandering the streets. From his condition, it was evident he was homeless for many weeks and unfortunately, showed signs of being abused. It took a few months for Riley to build his trust with humans again, but for the 6 years we had him, he brought untold happiness to our home. Recently, I've adopted another dog...Finnegan, a 1 year old Shih-Tzu/Pomeranian mix. Finn was turned in to animal services as his owners could no longer care for him. Like Riley before him, he has personality with a capital "P"....and has, in a months time, become an old friend. When thinking of adopting a pet, why not look at an animal shelter or humane society? They have numerous animals looking for what they call "forever homes'. Some animals come with little or no background, so they are assessed and information is provided based on professional observations. Some animals are turned in by their owners, for whatever reason, and some background information is available. Some animals are rescues from a life that is unfitting anything. Besides dogs and cats, they have other animals as well, rabbits, guinea pigs...the list goes on and on. The people that I have been fortunate enough to deal with at Toronto Animal Services North have been stellar. They truly love animals and are careful to ensure that pets available for adoption are placed with individuals who can provide proper care for them. Sorry if I can't recall names, but everyone there was pleasant, knowledgable and obviously loved their jobs. They made the adoption process so much more enjoyable and they seem thrilled when one of their animals finds a new home. The cost is minimal and there are companions waiting to be found here. Please, before visiting a pet store or breeder, give a pet in a shelter a chance. You won't be sorry

The only reason I'm not giving them a 1 star rating is that they might be good at the actual…read morespaying and neutering, but I never found out! Calling them for the last 2 weeks, no one ever answers the phone, literally, not once. I'm talking calling 20-30 times per day, 2-3 calls at a time. Then their answering machine....the message is literally 3 minutes long. THREE MINUTES for what should be: "Leave a message after the tone" !!! So leaving an actual message for callback is very frustrating, as the message says so much information it kills your entire train of thought. Among other info, the message stated that they will call you back within 24 hours. It's been a week, no callback again. When we did get through to them months ago, we asked for spaying of 2 of our cats. The receptionist was very rude and we felt like she was just trying to get us off the phone so she could go back to playing Solitaire on her computer. She told us the fax number where to send all of our info and that it set up through that. Ok, so I faxed all of our information about both our cats. We did not receive any call back or anything, so after 2+ weeks passed, I got frustrated and called them again. The same (rude) receptionist picked up and said that they did receive the faxes and booked the cats for spaying. One was due to be spayed the next day, and the other in a week! Needless to say I was very upset, since they first off, booked both my cats on different dates, even though I requested they both be done on the same day. More importantly, I was upset at the fact that no one called us to tell us about the booking dates in the first place! Needless to say I cancelled. So yea, price wise this place maybe cheap, but they have absolutely NO customer service what-so-ever. Worst receptionist I've ever encountered with any business!

The owner has refused to see my puppy for a second groom after a successful first groom, because it…read morehas been 13 weeks in between, whereas she had suggested I bring him back 8 to 12 weeks after the first groom.

Jasmine is one of the most caring, loving, and professional groomers I have EVER met. She is very…read moregentle and she is the only person I would ever let near my dogs when it comes to grooming (and we all know how neurotic I am as per my other "animal place reviews" :P). Jasmine is extremely meticulous in everything she does and pays a lot of attention to detail. She always makes sure if I have specific instructions such as using special shampoo for my pug's sensitive skin. She is also very gentle and my pug absolutely LOVES Jasmine. It's like she doesn't even want to leave at the end of her "spaw" experience. I definitely would highly recommend Jasmine to ANYONE who loves their fur-baby as much as I do (and *everyone* knows my pug is super high maintenance).

We have been taking our two Golden Retrievers here for grooming since they were puppies . Amanda…read moredoes a wonderful job. The staff are friendly and very responsive. I know that the staff know me and our dogs and I am confident that our dogs are well cared for in a safe environment. I highly recommend The Bark Zone .

Fantastic service with a personal touch lacking in many big businesses. This is a small business,…read more they can only accommodate neighbourhood clients and do so with quality care. I 100% trust this company with my beloved pet.

Took my dog for grooming yesterday and when I picked him up this is what they had done to his…read moreface!! He was cut on both sides and his neck was trimmed way shorter than the rest of his body which looks horrible and probably the reason why he was cut. When I went back to tell Lauri how disappointed I was she started yelling and saying he was ONLY IRRITATED and to apply polysporin or vitamin E!!! This is totally unacceptable and now I'm wondering how dogs are treated while they stay with them

Lori is very accommodating, she fit us into her busy schedule. Our Pomeranian was so happy with the…read moreservice she received! And more happy that she looks amazing. Thanks Lori for the super groom!

Love this place. We bring our dog every so often for a full day of day care when we know we are…read moregoing to be home late. She loves it. The drop off and pick up times are extremely flexible - they will even come to your house to pick up your dog! The price is reasonable and the staff are super friendly and you can tell they love dogs. This is a fantastic addition to the neighbourhood. They also have boarding service up at their other location. We have not used it yet, but I will report back when we do. They also have all sorts of interesting workshops and do grooming. I love how right now you don't have to book too far in advance for a daycare space ie I can call the morning of :), that flexibility is awesome - although I'm sure it will change as it becomes more popular.

They have too many restrictions on when you can drop off and pick up for boarding as well as half…read moredays. I like that they check the dog's medical history for vaccinations before allowing them to board/daycare. Other than that, they are a not very accommodating. I've taken my dogs to other places that go the extra mile when a customer needs help. I would like to use them because they have a larger area for the dogs to play and socialize, but I have a hard time getting past their non friendly policies. I have found Pooch Parlour to be a better fit in the area when it comes to boarding and grooming.