Communication and services are clear. This company is very responsive to quote request and other…read moreinquiries. I wish I could engage them but they are expensive though I feel confident they would do a thorough and professional job.

I hired Promier to renovate our home's landscaping, install an irrigation system, install low…read morevoltage lighting, and address some grading issues. Prior to selecting them I met with over a dozen other companies in this area. Promier was far and away the most professional company I dealt with. They were not the cheapest alternative (nor were they the most expensive), but given that the work to be done would be seen by so many people, we wanted it done right. We viewed this as an investment in our home, but we also didn't want to overpay. I had companies give me quotes that were so low, I knew they couldn't deliver quality at that price point. I had other companies develop plans that were more focused on trying to sell us a lot of plants or services rather than developing a custom plan that suited our home. Promier came to our home, met with my wife and I, and spent time going over their proposal in detail. I appreciated their willingness to answer our questions and incorporate our feedback and special requests. They changed the plan a few times until we had something that we knew we would like. Some companies we met with would show us their proposal in person but not let us keep it to review out of fear that we'd take their design elsewhere. Promier wanted us to be comfortable with the work, so they gave us time to review the plan on our own (with our agreement that we wouldn't give their plan to a competitor). When the team came to do the install, they were very professional. Every day before they left, they took time to clean up their work and make sure the job site looked presentable. Even the quality of their equipment and vehicles reinforced to us that they were serious about their work. When the job was finished, we had questions and a few last minute requests. They emphasized to us that they wanted us to be fully satisfied, and so they took the time to go over their work with us to make sure we were happy. Given this review, you might think I'm an investor or owner of the company. I'm not. I'm just a consumer who has had far too many experiences with companies that over promise and under deliver. Promier is not that kind of company. It's such a rare occurrence to find this in companies that I feel that others should know about them. They have my highest recommendation.

Cleaned out our gutters and were very thorough. We will use them again in the future…read more Louis

I called to get gutters installed on my moms tiny home. They came and knocked it out of the park…read more The gutters look great! They were a couple weeks out getting to us but we'll worth the wait. Randy, who came out to look at at, was really cool!

The Tri-Cities guys came out and serviced our tankless water heater. They wrapped all the pipes to…read moreprevent freezing. Super nice crew. Very helpful and reasonably priced.

They arrived 2 days early, the electricians needed training in doing their work .It seemed they had…read morenever done what I consider simple work .If something seemed difficult , they did not want to do it.We paid an exaggerated price for what was done.I paid but that is the last of it.

Great company. I highly recommend. Reasonable rates and very efficient! Got the job done in timely…read morefashion.

This is a great moving company I highly recommend them, they arrived on time, took care of my…read morefurniture like it was their own, they wrap the furniture, so nothing got scratched up. They don't fool around they get right to work. Tim and his helper did a excellent job, so if your looking for a great moving company, this is it

I posted an ad needing someone to remove and dispose an old king sized memory foam mattress…read more The owner, David responded quickly, we discussed what we needed and he gave us an awesome price, we scheduled pick up the next day at 6 pm and they arrived at 6 pm. They were very friendly, courteous and extremely efficient. I'd recommend them to anyone and everyone that needs items removed You definitely couldn't find anyone more efficient and fair priced in the Tri-Cities

I woulde not recommend this business for anyone.... if you take the risk of using this service…read morebetter get all the quotes in writing. The owner changes the price midway through the project. They had to be reminded several times what the scope of the job was and what was agreed upon. They also do not clean up the trash they make when removing the debris.... buyer be wary!

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!

Josh and Brandi was very good to follow up and give suggestions. Their painting job looks great…read moreleft everything cleaner than they found it.

From the owner: We offer professional and quality work in the tricities and southwest Virginia areas. If your…read morelooking for a facelift for the interior or exterior of your home then give us a call. We have 10 years experience in the painting industry and we pride ourselves in the quality of our work. We specialize in interior and exterior painting. We offer free estimates. If your needing an estimate then give us a call and we will be more than happy to come out and take a look for you. Let us take the “PAIN” out of painting for you.

I've been using this company for our weekly maintenance and seasonal cleanups, and our yard has…read morenever looked better! The crew is always on time, courteous, and takes great care to leave everything spotless. It's a huge relief to have a beautiful lawn without the stress of doing it myself.

Made a deposit for a large landscaping job that was barely started. Worked with the owner for over…read morea year to complete the job, do other work in the yard for remaining deposit or return the remaining deposit in a timely manner. No response except for more excuses. Unable to resolve this issue with equivalent work or a return of the balance of the deposit. I am open to continue to discuss this issue with the owner.