Botts Family Pools

Hired to replace pool liner, skimmer and coping. Paid his required 75% deposit on 4/5/24. Started…read morerepairs 4/16/24. After many attempts to contact he didn't return until 5/10/24 on 5/11/24 promised to complete job by 5/21/24. On 5/24, after initial installation of liner, the contractor who is building the deck came and spoke with Mr. Smiley about the concrete that was removed to install the new coping, which had not been replaced. Mr. Smiley informed me that the concrete needed to be replaced or my pool could collapse. Without the questions asked by the contractor building the deck Mr. Smiley was not going to tell me about the consequences of not replacing the concrete. He promised to "make it right" and said he would be back 5/24/24; he has not shown up and will not answer his phone or return texts. Mr. Smiley is unreliable, does not communicate and is not a man of his word. Do not hire his man.

From the owner: Smiley Pool Serviceread more

Isaacs Pools & Spas

3.9

(7 reviews)

•$$

If i could give zero stars I would! Horrible Service, Zero Accountability and Service Manager Tracy…read moredefensive and rude. We have had them servicing our pool for this season. our heater went out and they couldnt be bothered to fix it for six months until i left them a bad google review. Then she called and texted all day stating her owner Dave was angry with her. I told her he should be with the level of service and not addressing the issues. Her response to that was to cancel our pool service. Thats perfectly fine will go spend thousands with other companies that will appreciate our business and care for our pool. This company needs to refresh their leadership and listen to customers.

Beware this company over charges for chemicals and service. I signed up for the just swim program…read more I asked what's involved they said nothing just swim we take care of everything. I said 80 dollars per week plus chemical. That's right so 1 and 1/2 months. I paid over 1000 dollar. it gets better. I came home and they left pool chemical spilled all over and left it. The same day I saw the pool cover rolled up standing next to the tote it's stored in. The most horrible smell you couldn't even walk on the back patio. My son and I un rolled the cover cleaned it, dried it and rolled it and put away properly. There were debris and leaves floating in the water for the pump to suck up. We fished this out as well. I called and complained. I was told it wasn't their policy to clean covers before putting away. It wasn't their policy to clean up there messes of spilled chemicals or to get debris out of the pool. So much for their just swim program. Beware these guys are liars and crooks.

Blueridge Pools

1.0

Don't bother with this company. They never showed up and didn't respond to my emails.read more

From the owner: With over 30 years of swimming pool experience, we can help you transform your backyard into…read morereality. All of our swimming pools come with different warranties, and I offer 1 year of labor on your pool. We service and repair pools also.

Brett Morgan Pool and Spa

4.8

(51 reviews)

We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.

Dadpool and Maintenance

(5 reviews)

This guy is very, very knowledgeable and he has a network of experts to address!…read more He also has ways to take care of my inground disaster 2009 built pool. I'll revisit here if that is the only way to contact you. My grandchildren are coming for summer starting Memorial Day, so I truly need my pool to be ready. Yikes!

I'm out of state taking care of family, I called several pool service professionals and only one…read morewould answer. Julie and William arranged time to help me answer took the time to show my grandson how to maintain the pool until I return. There not only great professionals but genuinely fine Americans. I will continue to do business with this company.

Mountain View Pool n Spa

(5 reviews)

Weekly service was prompt pool water always crystal clear. Work always done to completion. Very…read moresatisfied

Mountain View Pool n Spa are very knowledgeable on the proper care and maintenance of equipment…read more They are quick to respond and a pleasure to work with. Highly recommend!

MAKR

3.7

The guys at MAKR just finished replacing the pipes and lawn sprinkler back-flow valve to my…read moresprinkler system and they did an awesome job. They were very courteous and responded with times they said they would. Their work was top notch! I am very happy and would definitely recommend them to anyone!! Excellent!

Shoe maker quality. Victor installed a salt cell between our skimmer and water pump last year, we…read moredidn't know any better, they are suppose to be the professionals. Our pump motor burned out by the end of the season due to this. Needlessly costing us a new pump plus labor. I've contacted them numerous times and also left messages. It's been months since I left my last voicemail and they still haven't responded. I now use Isaacs Pools & Spas

JTL Pool Services

If you are looking for honest service, JTL Pool Services is the place to call. I received a very…read morereasonable quote and thorough explanation of what was causing issues with my swim spa. John offered alternative solutions to save me money while still achieving the same outcome. I will definitely call JTL Pool services for any future issues with my swim spa. Highly recommend!

From the owner: Dear valued customer,…read more I am a CPO-certified pool operator committed to delivering exceptional customer service through open communication and reliability. I provide a variety of services, including regular pool cleaning, chemistry adjustments, equipment repairs or replacements, pool inspections, seasonal pool opening and closing, green-to-clean treatments, and more. Whether you require weekly maintenance or repairs for your pool and spa equipment, I am here to help. Thank you for considering my services.

Poppen Tops Tree and Home Solutions

Chris responded promptly to our request for a quote and showed up when scheduled. He was friendly,…read morehonest and gave us a fair quote including multiple options. We chose a cheap and quick fix but would absolutely hire Poppen Tips for any and all our tree trimming and removal needs in the future.

On the site when promised. Did a good job in a timely manner. Chris knows what he is doing.read more

Austin's Plumbing

Austin and his team are remarkable. He went above and beyond what was asked. He's prompt on…read moreanswering calls and doing the work. He removed crumbling old cast iron I think, from the septic line. He priced it amazingly. He also cut a frozen access and put in a modern access to cold water for the washer/dryer combo very quickly. He came back and adjusted the septic line after I had the driveway paved and it was sticking out. He's amazing. Thank u from the bottom of my heart Austin Plumbing!! I'll definitely use u for future projects.!!!!

Amazing work and even went above and beyond . He even fixed the driveway after it settled.read more

Tyler's Plumbing Service

Tyler contacted me via Yelp to install a bathroom faucet. He arrived on time and did a very…read moreprofessional job. He replaced both shut off valves and the new pop-up drain stopper. I am extremely pleased with his work - neat, tidy, clean. A true professional! I wouldn't hesitate to highly recommend him!

Came on time. Fixed the problems quickly. Charged a reasonable fee. Would recommend.read more

Kinetic Electric

Bob and his crew took care of some electrical problems with our first home purchase. It's a 100…read moreyeah old house and had various electrical issues due to both it's age and past renovation work that was done poorly. Bob's team did an absolutely fantastic job getting everything sorted out and were open and transparent throughout the process, making it a stress free process for us and giving me a huge dose of "feel good" about the safety of the home we're moving into. I'm a worrier and a perfectionist by nature, and this being my first home purchase turned those tendencies up to 11. I'm sure they wished at times that I'd just let them alone so they could get the job done, but all of my questions and concerns were met with open, honest, and kind spirited responses. So on top of the great work, they were just good people. I cannot recommend them highly enough.

On a three-day holiday weekend, this is the first electrician I found with a generator willing to…read morecome out and try to save what's in my freezer. He's also going to complete the work on the connection to the main line.

Optimus Plumbing And Repair

(2 reviews)

Sump pump Job: Tony Garrett, the estimate and service…read moreperson, was very knowledgeable and professional. Great communicator from the estimate of a specific system requested with options provided of other items for review. Site review one day with estimate given next day. went with the system I requested with the battery back-up he recommended. I recommend him to all who wants quality work in a timely manner. Reasonable rates. SHAZAM

Very pleased with the response and work. We were in dire need on a weekend for gosh sakes!…read more Tony and his team did what they said they would do and solved the problem even though they were working till after dark. Very reasonable pricing. I especially liked that they did not try to "up sell" me. I have finally found my local plumber, Optimus!

At Your Service Tree

A major limb fell from our large oak tree that completely blocked the driveway. We called them, and…read morealthough their day was already booked with jobs, they came right away before starting their schedule and took care it. 25 minuites after we called, the driveway was cleared, the wood was cut and stacked, and we had scheduled for them to come back at their convenience to trim other problem branches from the tree. They came back at the end of the day and completed all the trimming! The prices for both jobs were more than fair, and the work was of a very high quality. We won't use any other company in the future: we've found the best!

From the owner: Your trees should boost your curb appeal. But if yours are overgrown or diseased, they can make…read moreyour entire yard look disheveled. At Your Service Tree Co LLC is a residential and commercial tree company in Bristol, TN that can help.

Cox Plumbing