Ordered a custom Olhausen pool table from The Man Cave Warehouse in Orlando, FL. When it was…read moredelivered they set it up with a broken, split leg that had been poorly repaired. The paint on the rails were not from the manufacturer and had dried paint drips on them. When a licensed pool table professional came to move it in order to put a rug under it, he showed me the leg and the poor paint job on the rail. I called the salesman, Carson Klopf, at the Man Cave Warehouse and sent him pictures of the leg. He told me my warranty was void because of the other professional moving it and called me a liar. He was extremely rude, knew he had been caught trying to dupe me and continued to text and harass me. The professional installer, removed the leg, sent it to the manufacturer, Olhausen, and they matched the wood finish perfectly and made a new leg for installation. I cannot thank them enough. They ensured me my warranty was valid as long as a licensed professional did any work. As far as the man cave warehouse, they are horrible and I would recommend using anyone but them.

The guys delivered our pool table today! What great guys you have working for you!! They were…read moredefinitely NOT LAZY! They worked fast and hard and were very PRECISE in what they did. In this day and age it is very hard to find men like that. They were the BEST!

After buying and moving a table I needed it reset and new felt. Todd was great, very professional…read moreinstaller. Price was very competitive with others I contacted. I highly recommend Action Billiards for pool table service and repair.

Beer and wine only. Wish they had a better cider selection. Plenty of pool tables with minimal wait…read moretime and REAL dart boards!!

I bought a pool table over the phone from their helpful representative and was surprised at how…read moreweather resistant the table cloth and build of the frame was, it seems that their honest about their outdoor pool table

This place is VERY UNPROFESSIONAL and unwilling to help. They were uneducated about pool tables &…read morehow to move them. Acting as if they were too busy for my business but in reality they are just interested in making sales than knowledge about their products and unhelpful after you have already purchased your product.

I've used John to move a table twice now - and both times were fantastic…read more The first time I used him was to move a table from Windermere to Winter Park. Everything went perfect. While remodeling my house, I needed to have the table disassembled and stored in another room while the old floors came up, and the new ones went in. John was able to come with relatively short notice, and get everything packed up neatly in 2 boxes so that the table would be safe from damage with all of the construction going on. 6 weeks later, I shot John a text that I was ready. With my new floors in, the green felt wasn't going to cut it anymore. He brought over a new felt when he came to reassemble. I never understood what a meticulous process re-felting a table was until I watched him do it. After the new felt, reassembly started. The table is more level than my brand new floors. It looks great, and I couldn't be happier. All in all, I've used John twice, for both moving and maintenance, and he did a fantastic job. He's now "my pool table guy", and can't speak highly enough about him.

I was not going to write a review. Then I spoke to my girlfriend. I got no receipt or invoice. Not…read morea professional business. I spoke to John around 11:30am Monday morning, and I asked about his pool services. I explained that I wanted to get the pool table from Revival and move it to a storage facility. He said not a problem it would be $250 dollars. I thought its not the best its not the worst price, but he seemed like a good guy. I told him "I'll go ahead and do it." He said, "it would be delivered around 1pm." Come day of delivery. This is where it's my fault, I did not see the text where he said it would be delivered by 11am. I was still thinking 1pm, my fault. I had to work, I sent my girlfriend. She ran into some personal issues and was late. I let John know. She didn't arrive until 2pm (big gap, my fault). Once she's there she texts me, John was not going to set up the pool table. I got upset, for $250 all he did was move the table from one location to another. If I knew that I would cancel the service and moved it myself or found someone reasonable (undoing bolts and picking up things moving locations, maybe I am naive but I am not sure what else you need to do to move a table). I call and I ask whats the deal. He stated, " I ain't setting up no pool table in 110-degree weather" ( I looked at 3 weather apps and did not see any current temp over 96 degrees). At this point, John and I are going back and forth with both of us raising our voices. He offered to "fix it" when the table gets to my house, he will set it up for an addition $100. How hard would it have been to be upfront and tell me his services was $350 dollars ($250 to move and $100 to fine-tune it). In my book moving a table and setting it up is part of calling a "professional" company. I ask if there was anyone above him. John says "No." I then asked for his website. John gets extremely irate, he tells me " I ain't giving you that, I have 5 stars and I am the best in the industry. I am not giving you my information so you can write a bad review. I am the best around, you'll never find anyone like me. Go ahead and get some whack job off craigslist and waste your money". Finally, John rattles off the website to fast to understand, luckily for me his number is tied to his website. He states a few times "he will fix it, just call him when the table moves and for an addition 100 he'll fix it up". At this point, I am receiving messages "to get off the phone" " babe, please I am having to stand here and listen to this, I'm scared". Out of fear I stay silent, due to the fact he still has a chance to take my table and my girlfriend is there. ( Side note: My father passed this year, and this table was one of the last tables we ever played on. Sentimental value is worth more than price). Now for the fun part. I called my girlfriend to hear her side of the story. She arrives at the storage, she has to pick up the key from the front office. After that, she finds John in his white van and hands him the money. She says all he does is grunt at her. She hops in her car and starts to get into the gate. She enters the code wrong and can see John form the rearview getting agitated and rolling his eyes. She has to call me to get the code again. He's showing visible signs of being irate, looking through her rearview. She texts me saying he's not setting up the pool table. I call him and the above happens. John seems to go into a rage, flinging his arms wildly and starting to yell. He's pointing to the sky and walking around aggressively. She gets into her car because she's terrified of this man. I ask her to get a card from him. She tells me he stormed off, not saying a word to her. I will never know if this man is the best in his industry. This man had no qualms with my girlfriend. I would not want someone of this magnitude around. John, show some customer service skills, be upfront about pricing, treat people with respect. For your wait, I would have paid for your lunch, but you don't deserve it. I don't know what you got going on, but I hope you find peace.

Valerie and David were super awesome. We played pool and darts and had a great time. Drinks were…read moregood and overall not overpriced.

I like this place but website should be updated to not cause any confusion. Website states free…read morepool from 10-close on Tuesdays, came on a Tuesday around 11:30 pm and was charged for a pool table still. Website also states 50% off pool with school ID for students Monday- Thursday from 11pm- close but when I asked about student discount the lady working stated that it doesn't apply on weekdays.

Manny and Fred did an amazing job. Not only were they on time, reasonably priced professional and…read morepersonable but they also helped me make the final decision on the best color of felt to chose for the room. They were right! I love the look of the pool table and appreciate the job they did. 5 stars indeed.

If you need anything done relating to your pool table call Manny at All Star Pool Table NOW!! The…read morequality of work, his knowledge and knowhow can't be beat. He takes pride in his work and it shows in the end product. You will not be sorry you called. He quotes a fair price and doesn't try to charge you more. He even makes sure the table is best placed in the space you have, maximizing the enjoyment you can have as well as the room appearance. If I ever need anything done relating to pool he is who I will call. I had a pool table shipped to me in pieces from across the country and needed it to be reassembled [see pictures]. I am relatively new to the area and didn't know a person to call. I accidently found Manny's number on a pool store website and am so happy I did. He answered his phone when I called, the night before the appointment he sent a text to confirm the appointment, he was one time and texted to say he was on the way. The work that he did was exceptional and extremely detailed. He provided us with little tips to maximize the life of the table. After the table was assembled they cleaned up the area. There isn't anything more that you could ask from someone. I highly highly highly recommend using All Star Pool Table Services.

Excellent costumer services, this is a family business they are all so nice, we been doing business…read morehere for 10 years and the always treat us with respect an appreciation.

We have been doing business with Florida Game Rooms for about 15 years or so…read more This store has a great selection of entertaining and game room items. Our largest purchase was a beautiful poker table almost 2 years ago and it is really a show-stopper when we have guests over. We recently purchased a beautiful back bar to go in our billiard/poker room in our home and can't wait to have that mounted. It's lovely. We purchased two gorgeous Tiffany game lamps; one for over the billiard table and one for the poker table. Both are stunning and beautiful. Florida Game Rooms re-felted our pool table earlier this week and it looks amazing! Now, to be honest, this stuff is not inexpensive, but we would not want cheap, either These are the rooms we like to entertain guests in, so it has to be super nice, and Florida Game Rooms does this EXCEEDINGLY WELL! If you are looking for something AMAZING, this is the place for you! Go, take a look at all they have to offer and get ready to be totally wow-ed! I will add pictures of our items shortly.

I came with my daughter to check her clarinet fixed and Charlie at the desk was so helpful and so…read morenice. I was dreading coming in to get it fixed but he made the whole thing super easy. I really appreciated the help from Charlie at music shack. we will def be back

Amazing Service from Charlie at Music Shack (June 23, 2025)…read more On Monday, June 23, 2025, I stopped by the Music Shack in Longwood--unaware they were closed. As I was getting ready to leave, Charlie kindly opened the door and informed me that the store wasn't open on Mondays, but offered his assistance nonetheless. I explained that I needed clarification about my instrument rental agreement. Charlie was incredibly professional, courteous, and genuinely caring. He went above and beyond my expectations--not only did he thoroughly explain the details, but he also took the initiative to call the rental company directly to obtain the accurate information I needed. I even offered to come back on another day, but Charlie insisted on helping me right then and there. It's clear that Music Shack truly values their customers, and Charlie is a shining example of excellent service. Thank you, Charlie, for your outstanding dedication--this is the kind of experience that keeps customers coming back!