Great customer service! The staff members who helped me were very helpful and answered all my…read morequestions. Coming here is way more pleasant than going to USPS, and although the prices are higher, I think it's worth it for the care and attention that customers are given. They offer a variety of services like finger printing, notarizing, Amazon returns, and post mail boxes.

Mari and Deep were very helpful with our current visit. We went to get passport photos and we can…read moresee that Mari is very nice and patient with customers. She was very friendly while we were getting our photos taken for our passports which we just got the paperwork finished. BTW, something I want to emphasise that Mari does that I have not seen at other locations is that Mari verifies the e-mail that the customer writes down to ensure photos are sent to the correct address so there is no confusion. We recommend going to this store as I personally believe she should be teaching customer service classes to other branches. I wanted to add my visits at other UPS branches were not pleasant and this branch in particular has always done a good job with efficiency, professionalism, and courtesy, especially with some of the inpatient tech workers in the local area lol.

This an unique family type of contract business which brings a warm feeling to all customers! They…read moreare all professional and friendly! I would definitely recommend this business unit especially to anyone who needs notary and apostille services!

Came for an Infant Passport Photo. The ladies at All Service Center were super skilled at setting…read moreup and taking a passport photo for my 5 week old. They provided a soft white background for placing my infant on a table top where there was little danger of rolling off (not near table edges) and arranged for a reflector to get the right lighting for the odd angle. Very gentle and also decisive in their instructions to me on how to adjust my baby make sure the photo was met the requirements for my case. Able to do passport photos for different country size standards, print, and email digital copies. THANK YOU for making what could have been a disastrous experience into a smooth process with the desired outcome. Recommendation for future customers: make sure baby is awake before going as that will speed up the process.

Fantastic place. It's been here as long as I remember. The folks that own it are super nice. It's a…read morebit of everything shop. Fingerprints? Done. Passport photos? Done (our reason for a visit). Anything postage related? Done.

Dhaval is helpful and friendly. He makes his store clean and merchandise are reasonably priced. I…read moredefinitely recommend.

I noticed this spot on my way into the nail salon next door (Softy Nails). I had a package in my…read morecar that needed to be shipped, so I decided to stop in after my appointment. Nicholas was such a great help--he assisted me in getting my box together and had it shipped out very quickly. I was in and out of the store in under 10 minutes. Thank you, Nicholas, for your assistance. It was really nice to see a friendly face around the holidays. I know working with customers can be especially taxing this time of year. -Neko

I've been using Mailbox Plus since opening my business in August of 2024, and I honestly couldn't…read moreask for a better place to handle my business mail. Reuben runs a tight ship. He's hardworking, attentive, and clearly takes pride in making sure customers are taken care of. Every interaction I've had -- whether quick or detailed -- has been professional, friendly, and efficient. His staff reflects that same energy, which says a lot about how the business is run. What I appreciate most is the balance they strike: everything is handled professionally, but there's also a genuine, neighborhood-style warmth that makes you feel valued rather than rushed. As a business owner, that peace of mind is huge. If you're looking for a mailbox service you can trust long-term, Mailbox Plus is absolutely worth it. I've been very happy with them and plan to stay for the long haul.

This place can get very busy or be completely empty- totally depends on what time you come in and…read morethat can significantly impact your experience. I try to come in on weekday mornings. I needed to get a live scan done and literally there was nobody when I went on a weekday around 11 am. Took a total of ten minutes. Staff is very friendly and helpful, one of the best customer service I have experienced. But 4 years ago, I had a terrible experience here because of a fellow customer who chose to break the line and I refused to stay quiet. There were over ten people in the store at that time and nobody supported me. Overall a good place where you can get all your postal needs fulfilled. Would recommend but make sure choose a less busy time if you can. Value is reasonable, a little bit more than the post office but then you are also paying for the convenience of longer hours and fewer people.

Andres at Postal Annex was fantastic. I came in needing notary service and he made the whole thing…read morequick, easy, and stress-free. Friendly, professional, and genuinely helpful from start to finish -- the kind of service that makes you want to come back. Highly recommend, and thank you, Andres and Margherita! Mention this review for extra smiles

For some reason for my Amazon return (which only gave me a QR code no print out label option) this…read morelocation although it says it can take UPS and fedex items that are packaged, they were unable to accept my QR code and I was told to go to a real UPS store to return my item. Very frustrating to make multiple trips. I felt that the signage outside the store was very misleading.

The one lady who's always there Extremely rude , avoid this location they are no help whatsoever…read morethey will not help you but instead give you an attitude instead ?? Especially with holidays coming around avoid this location to ship out anything also extremely overpriced shipping

I absolutely love the Milpitas Fedex team! Everyone is so helpful and knowledgeable. Rahsaan is…read morethe GOAT! He helped me with all my prints for my wedding and it came out better than I envisioned! Even if my graphics may not be the correct size or quality, he doesn't just print as it is; he checks in and makes sure that the end product is always quality work! He goes above and beyond! Thank you so much, Rahsaan!

I'm extremely disappointed with my recent experience with FedEx…read more I went into the FedEx location on Friday specifically because I needed an overnight package delivered on Saturday. I explained this to the employee at the counter, and he showed me the available Saturday delivery options. I selected the 10:00 AM Saturday delivery service and paid $136 for this service. Before paying, I specifically asked him more than once, "Are you sure this will be delivered Saturday by 10:00 AM? What happens if it isn't?" He assured me that it would arrive by 10:00 AM and told me that if it did not, I would be eligible for a refund. Based on that information, I paid the $136 because the Saturday delivery was important to me. The package did not arrive on Saturday at 10:00 AM as promised. It was not delivered until Monday, which was not the delivery service I paid for or the delivery date I was promised. The frustrating part is that I specifically asked questions before paying because the Saturday delivery was important to me. I was given a clear assurance about the delivery time and refund, yet now I've been going back and forth through phone calls trying to get my money back and getting nowhere. I also attempted to file a claim online, but the system isn't working properly and isn't giving me a clear way to resolve the issue. Even the FedEx location where I originally paid for the service has not been able to help me get my money back. I paid $136 for a service that was specifically represented to me as a Saturday 10:00 AM delivery, and instead the package arrived on Monday. When the service wasn't provided as promised, I expected the refund I was told I would receive. Instead, I'm having to spend additional time chasing FedEx just to get the resolution I was promised. The delivery failure is one problem, but the lack of customer service and difficulty getting the promised refund has made this experience especially frustrating. If FedEx is going to charge customers a premium for guaranteed or time-sensitive delivery, they need to actually provide that service and make the refund process straightforward when they don't.

My go to place for passport photos, fax important documents etc. great customer service and get…read morethings done in timely fashion. Strongly recommended

I needed some documents quick, on a deadline, and I came in to get help scanning and sending me a…read morefew files. The "emailing" of the files was $2, on top of the cost per page to scan. The process was quick and easy, staff was very helpful and efficient. I appreciated that it was pretty much full service.

I went to check the prices for their parcel service, but it was extremely hot inside the store. It…read morewas about 90°F outside, and they didn't have air conditioning, so I felt a little suffocated while I was inside. I think their parcel service is good, but they need to improve the overall customer experience by providing proper air conditioning or better ventilation. A comfortable environment would make a big difference for customers.

I needed to get fingerprints for a program I applied for and looked for places that provided them…read more I saw this place on Yelp and rushed over there since they were about to close in 30mins on Saturday. I know I know, I didn't plan this well but I made it. I didn't have to wait long and I asked for the finger print service. I did not know I had to bring in paperwork since it wasn't mentioned by the program I was applying for but thankfully they knew what paperwork I needed and had it printed there (have to pay for bw copy since I didn't print it myself). I was in and out within 15-20mins! Excellent service!

Extremely professional. Extremely friendly. Extremely patient. She came to a rehab facility to sign…read morepower of attorney paperwork and we were delayed and didn't have our IDs in order. Ankita was lovely and helped us through the process wonderfully. Thank you!!

Ankita is quick, efficient, knowledgeable, and incredibly responsive. We needed to get green card…read moreand travel consent form notarized and she made the whole process easy and seamless. I was also able to get same day appointments with her, it was super convenient! I'll definitely be going back to her for all my notary needs and would highly recommend her to anyone looking for a reliable notary!