The equipment I rented was very good and had no issues using it. The reason I'm leaving a low…read morereview is for the lack of communication of the rental office. They didn't specify any of the additional charges or the prices for these charges up front and would call the day off to inform me of the additional charges. Also, they didn't specify times for drop offs and tagged on additional charges. Extremely unsatisfied with the lack of professional.

what an experience! I went in there yesterday and went into the owner Kyles office. Made a deal on…read morea unit and then flip a coin for the attachment. Kyle lost! Thanks for the Harley rake Kyle I'll put it to good use. Not the only time I've been in there and flipped a coin. You won't be disappointed with this place.

Had been a customer for years. They had always done great. They had some issues in 2024 and I…read morediscussed it with them and they assured me it was going to be smoother in 2025 so I trusted them with my equipment. Big Mistake. They have had my equipment for over 3 weeks and it has not even been started!Meanwhile my zero turn is out in the weather which it NEVER had been. I won't give them another chance.

I own a small lawn care business and i called to see if they had mower blades in stock to pick up…read more The guy in parts told me he needed exact model number of the blade or exact serial number of the mower to see if they could find the correct blade. I gave him my exact mower (Scag tiger cat 2 52") and the exact length of blade as well as the bore hole size. He still could not tell me if they had it. Guy was very condescending and dismissive. I then called superior saw in mason and asked if they had blades for a scag tiger cat 2 52" and he said let me check... then checked and said they had plenty. They didnt need exact serial numbers of anything. Far better customer service. I'll drive 20 minutes out of my way to for their customer service and parts.

I'm so disappointed in their service. Found them by googling lawn mower repair. They offer free…read morepickup and drop off, which is great. They told me it would be a few days to come pickup my riding mower, which was cool. I don't want to write a book so I'll just list it out: 1. Were kind enough to wait around 15 minutes for us to get home as we didn't know they were on the way. (We gave them a tip for this). Paid the fee for diagnosis in cash at time of pickup. Driver was very nice. 2. Was told it'd take a week to diagnose. 3. Week goes by. No call. We call and are told they'd get to it that afternoon. No call. 4. We called next day. Still not diagnosed. Week and 2 days now. They say by that afternoon and we'd get a call that day. 5. Another 3 days go by. We call after thinking I saw it sitting outside in front of their shop that day. Almost 2 weeks now. Was told there was a note on it to just sharpen blades, I informed them no, it was for a problem starting. 7. Next day, no call again. I call. Was told they don't know what's wrong. Want to keep looking for issue. 8. Next day. No call again. We call. They still have no info so we ask for it to be dropped off that day. Told that if we are not home, they can just drop it in our driveway.No mower delivered. 9. Next day. Call again. Ask why it wasn't dropped of. Told it will be dropped today. 10. Next day: Garage open, car inside. Both my husband and I are home. Hear a noise outside. See mower dropped in rain in driveway. No one knocked. It seems like they are a newer business, but this is no way to succeed. I'm just disappointed. They seemed nice but to not even knock with the garage open and people clearly home is just poor service. Not following through with callbacks and self imposed deadlines is also poor service. Would not recommend.

As in the previous post they offered free pick-up and delivery. One week after they picked up my…read moreGarden Tractor I visited their shop, totally disorganized and my tractor was sitting out in front of the store on the sidewalk. They told me that they would get to it yet that week and would call with an estimate on parts, no call. Two weeks after they picked up the unit I visited again they had not touched the unit since my last visit. They told me they would get right on it and they were happy I was not mad due to the fact they had not touched the unit in two weeks. They called me about a week later and said the work was done and they could bring the unit out that day, 20 minutes latter I get another call the unit won't start to load it on the trailer and they would have to look into it deeper and call me the next day with an estimate on the work to be done. On that date they also offered to put an OLD 14 horse engine in it, my tractor has a 19 HP engine I told them NO I want the same engine that it has currently, they told me that it would cost around $500 or more to fix, I said get me an estimate on the parts and labor and was told that would be done and I would receive a call the next day, NO CALL. On the day they had the unit for three weeks I went to the shop and looked at the tractor again sitting on the sidewalk out front, it looked as if it had never been touched except for the scratches on the hood and the muffler guard that had been destroyed and bent back into the muffler, (more than likely when they picked up the unit as it was thrown in the trailer sideways). At that point I asked to have the unit delivered to my home as by this time I had decided this place is totally incompetent and would have destroyed the unit if I had it there any longer. The unit was delivered to my home with the following issues: They had lost the original key that was in it when they picked it up, the smashed muffler guard, the side panels were not secured on with the body clips that secure it ( had to order new ones ). If I could have given them a lower than 1 star rating I would have. DO NOT TAKE YOUR EQUIPMENT TO THEM, I AM SURE THEY WILL BE OUT OF BUISINESS SOON!

Awesome place! They did great work adding a wiring harness to an almost brand new truck. Highly…read morerecommended!

Good service and value. They've installed two hitches for me. I went in recently for a minor repair…read moreand they provided quick and helpful service.

I used All Phase a couple of years ago for my backyard landscape and they did a wonderful job…read more They cleaned are beds and planted new plants. It looks wonderful.

From the owner: Landscape design and snow removal services for the Greater Lansing arearead more

I Always find them to be honest and helpful, the staff goes out of their way to make sure you are…read morewelcome. The service department gets a little busy sometimes, so call a head for an appointment. We have been doing business with D&K Truck for years. They deliver my parts when I need them here at the shop. Their new location has a great drivers lounge for when we are waiting on a unit to get fixed. I read the bad review (I do not agree with that person) remember that they can only fix what they know about and just like everything in life things happen. I find that people do not take the time to do or say something positive. Then we judge a business from someone negative.

From the owner: Established in 1948, D&K Truck Company is a full-service dealership that caters to the needs of…read morecustomers in Lansing, Michigan and all of Michigan, our dealership serves clients in the heavy-duty truck industry. The dealership provides a variety of new and pre-owned trucks, with Freightliner and Western Star as our primary brands, a few of the models available from Freightliner are: Cascadia, 4800, 4900, Heavy Haul Trucks. Glider Kits for both brands, we can have Gliders delivered across the nation for your mechanic to Coronado, Columbia, Business Class M2 106, Business Class M2 112, 114SD, Business Class M2 106V, Western Star 4700, assemble, or delivered to our dealership for assembly for your company . D&K Truck Company Service Department, provides as full service repair department, diagnostic, preventive maintenance and local delivery and pick-up services. Along with the as truck, trailer and trailer washout services. D&K Truck Company Parts Department, the dealership governs a state of the art parts department that offers: all major components, engine, brakes, air system, electronic, suspension and trailer parts. Delivery available through our fleet drivers, UPS, and Freight.

They diagnosed the starter as ruined and replaced it with a used starter. They completely…read morelubricated the entire machine. They sharpened my blades. They were very pleasant and thorough. I recommend this business! They also saved me money!

Don't use these guys. He just cheated me out of $290. Took two weeks to bring my mower…read moreback. He told me 3 days when he picked it up. I originally called him cuz my mower wouldn't start. Go figure. Now it still won't start He says it's a dead battery and sometimes his grandchildren play with the mowers and leave the key on. So I said you owe me a battery. He goes no I don't. I said well my mower isn't fixed. He says yes it is. Lol . But it won't start. Still . I told him to take it back and fix it properly. He starts pushing it saying he going to go sell it for what I owe him. I'm like wtf!!! Just leave my mower alone. We argued he wouldn't fix my mower properly. I sent him on his way. I just wasted almost $300 on this guy. Bad bad decision. He also yells at his child a lot. He did both times he was here. Yelling at the boy. Not a very good guy!!! I would steer clear of Frank Beers -- feeling furious in Charlotte, Michigan.