I usually get a full body wax ( male ) every 4-5 weeks for 6 years now. I've tried a lot of waxing…read moresalons in Edmonton and even other countries at times. What most impresses me is Kelsey and her attention to details. She takes her time and makes sure there no hair left behind. Other salons sometimes go too fast and rush the Client out fast. I love the ability to chat with the wax technician and Kelsey certainly can provide not only great detailed services but great conversations i as well if thats what you like during the session. I have body jewellery and she always makes sure to get the last hairs to make sure it's done right. thanks Kelsey for providing a great non rushed service.

Tbf I didn't stay for the wax -- I left after I saw how dirty the house was, and when her little…read moredog wouldn't stop jumping on me in the "waiting room" (her dirty living room) as I changed chairs and finally awkwardly stood to get her dog off me. Meanwhile she stood a meter away, chatting to a friend and ignoring all this. Um, nope. Did not fill me with confidence about her professionalism, hygiene, or common sense. I left at that point. Lots of places in YEG for wax, many cheaper.

What a beautiful spa in the shops at Boudreau. They offer a good amount of services. I have gotten…read morea manicure and had waxing done there so far. Each experience I have had has been great. When you enter I have always been welcomed warmly and the technician during any appointment has been great. I had an especially good waxing appointment with Shannon. It was quite painless compared to a number of other places I have gone and will definitely go back specifically to her again. There is also a little boutique with beauty things to buy when you step in and I think they have some of their own products as well. Beautiful little place!

We called this business for an appointment for 4 pedicures, and the receptionist immediately told…read moreus "we will not have time for that"! Obviously they don't want or need the customers. I found this rude and unaccommodating.

I gotta say I loved this place, it's family owned and everyone there is super friendly. I loved the…read moreatmosphere and the great talks. This Salon is located in easy to find area and lots of parking area. Connie was my stylist. She was very knowledgeable and has her own techniques that set her aside from other stylists I have had. She is really friendly and when you are finished not only are you truly satisfied but you want to come back again. My hair looks amazing I got a color/ highlights. Thanks to groupon or I wouldn't of found this place. I look forward in trying other services and getting my hair done again here:)

I went to Just for You based on all the reviews for a Brazilian wax. When I got there I went back…read moreinto her room with the ultraviolet lights, no ambiance whatsoever. She didn't leave the room while I changed out of my pants and underwear. I lay on a table with a paper sheet overtop. It was super painful and felt like it pulled my skin. When I got home my bits were all swollen and red. As the days went on I looked all spotty and blistered. My partner looked at this and was shocked as I have never looked like that before. The wax was either too hot or too cold. Would not recommend this place at all. I am going back to Focus on You, she did an amazing job and not sure why I strayed. Would pay the extra money to have a nice quiet room, fresh towels and a towelette to clean before you get on the table. And I nice spa-like table with a room that has ambiance.

Had a 90 minute couples massage which was fantastic! Nice atmosphere and lovely staff. The only…read morenegative was the hot towel that was placed under my head was extremely hot and my skin is slightly burnt from it. All in all good service, we will be back.

Front counter staff are the first and last point of contact at an establishment like a hair salon -…read morewhich is exactly why it is CRUCIAL for these staff to be properly trained on how to handle unusual/difficult customer service situations. I find all too often that front counter staff are pretty good at handling the day to day customer service interactions - throw a curve ball at them though, and, more often than not, they completely drop the ball!!! I am currently growing out my hair and only require a trim and some touch ups every 2 months or so. Since I absolutely love the more dramatic cuts and colourings I have received at Roxx, I didn't mind too much coughing up the $65 bucks for a trim to support a business who had been good to me thus far, so after procrastinating for way too long, I decided it was time for a trim. On Friday morning I call them up to book an appointment for 4:45pm that day. I work literally across the street from this place; so by the time I left work at 4:30 and got to Roxx it was 4:32. I checked in (even mentioning that I knew I was a bit early) and then proceeded to take a seat (on the couch right in front of the front counter). At about 4:45 or so, another lady walks in to check in for her appointment. Immediately after she checked in, the stylist I ALWAYS am assigned to comes out, immediately recognizes the woman, and takes her to the back for her appointment. Thinking nothing more of it than it being interesting that I wasn't getting the same stylist as normal, I continued to wait. At 4:55pm (10 mins past my appointment time), I go up to the front counter staff to ask what the delay was - again keeping in mind I am sitting right in front of their faces so it's not like they didn't know I was STILL WAITING! My question "soooo, is the stylist just running a little behind or.....?" took the young lady completely off guard as she immediately agrees with my assumption with a look of bewilderment on her face; "oh yes, just a bit late, shouldn't be more than another 5 mins." I go back to sit, as the same lady walks past me saying "you know what, I am just going to check." She comes back to tell me that it is going to be another 15 20 mins (keeping in mind it is already 15 minutes past my time). At this point it was quite obvious that someone had screwed up somewhere along the line and the appointment scheduled for after me was taken before me. This is not the problem - these things happen and I can understand that (being that I have worked in customer service my entire career so far). The problem is that I am now completely frustrated that you had wasted my time when I would have loved to be anywhere but there on a sunny Friday afternoon. An apology is nice, and she really did seem to feel bad. But here's where it all went wrong: Her: "Would you like to wait?" Me: "No, I think I'm just going to cancel" Her: Ok, would you like to re-book?" Me: "No thank you" Her: "Ok, well sorry about that." Since I am not one to make a scene in these types of situations, I am quietly thinking 'Dammit, now I need to find a new hair salon." Had the nice young lady come clean, told me that they had made mistake, and had she done something to make up for it (discount, no charge for the wash, anything......), I would have said, "yes, I'll wait" or "sure, I guess I'll just re-book for next week." Instead, I will likely not be back. We have all heard the saying that actions speak louder than words; in this case, (im)proper customer service training speaks louder than a fancily decorated salon.

Fantastic place to go for your husband and wife great service great prices and color. Does a…read morefabulous job. Very highly recommend it but make sure you book ahead to get in five stars.

Carla is amazing! Always so friendly and cheerful. I feel so welcomed and at ease whenever I see…read moreher.

I was very pleased with the service…read more I was met at the door and felt welcome. The end results were amazing. I have booked another appointment. Thank you very much.

Purchased a Groupon for bikini hair removal. Experience was terrible. Temperature of wax was too…read morehot and really poor customer service. I therefore cannot recommend this company.

I can't believe I'm the first person to review Hairisma, though once a client here, always a client…read moreand most referrals are probably spread through clients rather than looking them up on yelp. When I lived in Edmonton in the 90s, I found Hairisma in 1992, and it was the only place I went for the final four years I lived there. Even if I knew I was visiting, I waited to cut my hair until I visited and booked a haircut here. The stylists here are pretty busy because they have a lot of clients so it's good to book in advance and not just walk in. They are excellent at what they do, and I remember them getting my cuts right every single time. Believe it or not, several of the gals I went to in 1992 are still cutting hair here. That's longevity! They also use Aveda products so quality is tops for what they are putting in your hair. Randomly thought of this place the other day while talking to my parents who are also longtime-loyal clients at Hairisma. This will probably be the only review I write for a salon, but it's an excellent one!

I can't believe this store that has been in business for over twenty years only has a handful of…read morereviews. This review is specifically for Cora Lee who has been like a member of our family. While I haven't been to the store in years, my family reminded me that Cora Lee is still working at Harisma and I should really pay her a visit. She managed to squeeze me in for an appointment on Saturday and I couldn't be happier. She always did an amazing job on my hair when I was younger. Thanks Cora Lee. For doing an amazing job.

I just came back from the factory after having my hair absolutely butchered by Madison. I thought…read moremy previous haircut there by Bianca was bad but this one was even worse. What's worse is I've been going there for years now and never had a men's haircut this terrible. I wish I could post a picture of what my hair looked like two days ago and what it looks like now. Just an update I got a call from the manager of the factory today and she explained to me that I should be happy I got a free terrible haircut. That I should not have been upset yesterday because my hair got butchered by Madison. Maybe the manager is right I should have been thankful for the resources I won't expend in that I can use less shampoo and conditioner. Thankful that I no longer need to spend time combing my hair as it is so short. Thankful my hair won't take as long to dry now. Attitude reflects leadership and if this is the managers attitude I get why the employees are like this. Do not go there in my honest opinion and this is from a regular customer for over 4 years now

Depends on who you get. The girls at the counter didn't seem to be informed. Asked for a men's…read morehaircut. They said the rate depends on the girl. They sent me to who was available who happened to have a cheaper rate. And she did a terrible job. Two weeks later I noticed I kept playing with the hair along my ears. I noticed she did not trim it. It was driving me nuts so I booked with my regular stylist elsewhere and she said it was a bad haircut. That was $30 down the drain. I wonder if they don't screen staff? Have them do a men's and women's cut before hiring.