Very slow service. Took well over an hour for just a simple one color gel manicure. Not the place…read moreto go if you need a quick appointment . Very light with hand and polish .

I had a gel mani/pedi and it was very nice. Beautiful salon, Lauren was attentive and…read moreknowledgeable. My appointment was on time. Good experience but a bit pricey

After years of cutting my hair myself due to thin hair embarrassment. I decided to come to an…read moreInnovate salon academy. I thought hey it's a very good price. Can't be that bad right? I was welcomed with lots of love right from check in and then seated with the lovely Luz. She was very kind and asked me about both my hair history and my current wants. I told her what it was I wanted and she assured me I was in good hands. What would normally be a dreadful experience looking at my hair at the mirror turned to be more of a girls hangout where we spent chatting and I left with a haircut I loved.

Unprofessional administration. Poor oversight of students. Students are not being taught how to do…read morecertain hair types (3C and up). Was made to feel that doing my hair was a problem (on multiple occasions). I spoke directly with the director Amy during my appointment about my grievances. She did nothing. I called the store the next day and left my name and number for a call back; months later, no response. DO NOT SPEND YOUR MONEY HERE. Instead, support the students who are here once they graduate (the students do not get paid for the service they provide you at the salon). Ignore any "reply" the school may leave on the review. I've posted my full experience about this place on TikTok and you can read the comments left by past and previous students.

I shared an honest review regarding your management style few months ago concerning Vito Mazza's…read moreson, who interrupted a service being provided in order to correct the lady performing the service in front of me. He later questioned why my comment had not been deleted because he felt it was harassment. The replied was defensive supporting my previous observation of his management skills. I was subsequently banned from receiving services. My recommendation remains the same: managerial training would be beneficial. You can find training in YouTube. according to your own response , you leadership style comes across as dictatorial and dismissive of a customer review. Regardless of the number of employees managed, professionalism, communication, and emotional control are essential in any leadership role. The business was originally built by your father, who treated both customers and employees with professionalism and respect. When customers are banned for providing feedback, it reflects poorly on the culture of the business and ultimately impacts both customers and staff. In case you are not aware, there are many businesses that offer the same services. This is not about losing a customer, but about losing the opportunity to receive constructive feedback that helps a business improve. As a former loyal customer, I also recall overhearing workplace discussions during services that involved concerns from employees, including conversations related to their tip handling and management practices. These were not isolated comments, and they contributed to a broader impression of employee dissatisfaction. When internal concerns become visible to customers, it is worth reflecting on workplace culture and communication. If private conversations are not properly managed in a public-facing environment, customers will inevitably hear things that were not intended for them. I experienced this firsthand while receiving services. Reviews are intended to highlight experiences and opportunities for improvement. Responding to feedback by banning customers instead of addressing concerns does not minimize the fact of your poor managerial skills, in the contrary, is expose and supported by yourself. I am the perfect example on how your ego gets in the way. Instead of acknowledging the review, by a simple "thank you for the review, I'll be mindful next time." You are now sacrificing the earning of one of your employees because you ego got in the way . Thanks God for reviews, they show the true nature of people who minimize others just because they think they can and/or because they are the owner of the business. Tsk tsk.

One of the best salon experiences I have ever had. I was met by a wonderful friendly woman who took…read morethe time to help me find a wig that was right for me. From a shampoo to a scalp treatment, I felt very pampered. The young lady that did my haircut was warm and friendly and she made what little hair I have look better. That was a miracle. One of the kindest was a manager/owner and she walked me through the different kind of hair treatments available. I left in tears as I was so happy to finally have a natural looking wig. It looked like it was my own hair and not like I slapped on a wet puppy on my was. I can't thank them enough. You can't go wrong go there. The do so many wonderful services there. I wish I could give more stars. The place is warm and welcoming.

Very friendly staff. Clean chairs…read more Pedi massage was amazing. Lots of compliments! Will continue to go back

I broke my nail at work hours away from my home and I stumbled upon this fantastic nail salon. The…read moretech was not only able to do my gel extension to match the length of my other nails but she was focused on ensuring my nails were even, consistent and looked great. I was skeptical at first, but I'm so glad I made this choice. My nails are perfect. They're the perfect color and they're great for the wedding I'm attending. I can't thank her enough. She was not only professional but courteous and pleasant. I broke my nail at work hours away from my home, and I stumbled upon this fantastic nail salon. The tech was not only able to do my gel extension to match the length of my other nails but was focused on ensuring my nails were even, consistent, and looked great. I was skeptical at first, but I'm so glad I made this choice. My nails are perfect. They're the perfect color and they're great for the wedding I'm attending. I can't thank her enough. She was not only professional but courteous and pleasant.

STAY AWAY FROM THIS SALON! I wanna give it no stars. First the girls in there need to know that a…read moremajority of people speak Spanish even though we may not look Hispanic. Tell me how I make an appointment for a wax at 5 WITH YOU and I show up and no one knows how to do a wax (or in reality in Spanish you ask a girl do know how to do a wax? I don't want to). Then you ask me if I made an appointment. Miss... I made the appointment WITH YOU!! Get some maturity in there and some decent technicians and maybe this place might succeed. Until then YOU GET WHAT YOU PAY FOR. P.S. this same young lady was asleep in the wax room. They woke her up to ask me if I had an appointment. Terrible

I have been to this salon several times now for regular manicures & pedicures. Each visit was…read morewonderful! The salon is very clean with friendly employees. Services were not rushed and polish was applied neatly. Music was at what I consider an appropriate, enjoyable level and salon is pretty quiet- an aspect I need! Appointments can be made online or by phone, and I would encourage if possible versus walking in. There is a rewards points system in place which I appreciate as a repeat customer. For a relaxing treat, give this salon a try!

I recently moved to Union County and was in need of a salon that can handle my hair as it is a lot…read moreof hair, curly and kind of long(mid back). I researched and followed Jessie on Instagram. So yes I did a little stalking. Lol. ( I am very picky with my hair)Well, I decided to go and I am so very happy I did. I called to make sure I didn't need an appointment as I was going on a Saturday. Jessie answered herself and advised me I did not need an appointment but she took down my name, the time I will be arriving and advised me to ask for her when I arrive. It took a few rounds around the block to find parking especially since it's mainly metered and it's by the downtown area of Perth Amboy. When I arrived Jessie was sitting in the cashier area and was expecting me, she remembered my name. She immediately took me to the back washed my hair, asked if I felt it clean or if there was somewhere I wanted her to scrub more. We talked about her recent trip to Dubai and my trip to Europe. I felt like we knew each other for years. She did my roller set and placed me under the dryer. She also asked an employee to ask me if I wanted coffee I initially said no thank you but she insisted that I just try their coffee. Btw I am so glad I did! It taste like cinnamon! It was delicious! I am NOT kidding! The same lady also kept checking on me making sure the dryer wasn't too hot. As soon as I was dry another employee started taking off my rollers! I loved the teamwork! I honestly felt the good energy! She did a good job in my hair. Jessie and her team were extremely attentive! This was great customer service! She charged me $40 which I never paid that high the most I paid is $30 but I will definitely be back. Just have to try one more salon in the area. Lol

I give this place a 5 star, they are great!! They have so many options, and they are truly great…read morewith whatever your looking to get done, and their prices are decent ... Go get your hair washed and blowout, highlight, hair cut, pedicure, manicure, etc.

The salon has a very nice atmosphere, however these are the worst nails I have ever gotten done!!!…read moreI was overly disappointed because these were my first set since giving birth. I don't recommend going here.

I tried this salon after moving back into the area. My first appointment and experience went well…read more I came back for a fill in and unfortunately had to leave mid way through. The picture above is after my fill in was finished and the tech was going to apply the color. While she was using the nail drill she wasn't paying attention with her head entirely upward while talking to a coworker and she hit my cuticle and cut it with the drill. She used her finger and wiped the blood, then applied an unknown solution to the area - again with her finger, I was terrified I was going to catch an infection. I asked for an almond shape and the picture above is after two attempts of me asking if she could please smooth out the nail and shape it a little bit rounder. I then left after the second attempt at showing her that the nail was misshapen. I then had an entire nail fall off approximately a week after my fill in while grocery shopping which has never happened to me since I have had acrylic nails. I then started going to a different salon weeks later. When we removed the color and exposed the nail there was a green discoloration underneath the acrylic nail they glued on. This happened to be under every single nail. The nail tech couldn't believe it. I had never had such a thing happen to me and was mortified. I really wanted to love this place but be careful! Despite the above, I have heard very good things about the nail tech Gladys

Twice I've been here (once for a pedicure and once for a manicure) and both times I've been very…read morepleased. Prices are fair, the technicians are kind, and the salon is stylish and clean. I've also been a walk-in twice, with no wait.

(2/5)- for reference my appointment is on a Tuesday on September 23, 2025, and there was only two…read moreother customers in the store at this time was not busy at all. I came in for a spa pedicure and chose the Jasmine Pedicure ($55). The service included wax on the bottoms of my feet and a 15-minute massage, but unfortunately, I never received the hot stone massage that was advertised. My nail tech, Linda, was very sweet and kind, but she didn't speak English, which made it difficult to explain what was missing. When I tried to get someone else's attention to help, no one really assisted. On top of that, there were unexpected charges. I had asked for a regular manicure (additional $20), but they started prepping me for a gel manicure instead. I was also told--while already seated--that it would be $10 extra to remove gel polish, which wasn't mentioned at the start. At checkout, they tried to charge me $65 ($55 pedicure + $10 gel removal) even though I didn't receive the hot stone massage. When I explained this, the clerk simply repeated the price and offered for me to get the stones after everything was finished, which made no sense. She then handed me a 10% off coupon, but by then I was frustrated. The salon itself is very clean and the staff seem nice, but be very clear about what service you're getting and the final price before they begin. Otherwise, you may end up with surprise charges or missing parts of your service.