Missy Wiesen found us our current home, which we love. It was our second transaction with Missy and her partner Jon Pugh. And with both moves, we could not have been happier working with them. Recently, however, it looked like we might have to move again. Being retired and at the whims of the rollercoaster stock market, we had decided the best way to preserve our nest egg was to sell and move to a less expensive home, where we could pay cash, saving the monthly mortgage. We called Missy, and immediately she was on our doorstep, with Jon on FaceTime. And to our amazement, the two of them told us there was no way they were going to help us sell our house! In looking at and reworking our budget to go forward, they explained that we had overlooked what a great investment we were -- literally -- sitting in. Missy promised to run the numbers so that we could make a more informed decision. Within two days she had sent us an extremely detailed summary of our options: If we wanted to sell, we were under-estimating our potential profit, and this was backed up by a listing of several comps along with notes on how our house compared. Then she presented other options: what a reverse mortgage could mean for us; or perhaps we should consider moving with our daughter to a house with an ADU for us. But if we decided not to sell, Missy had given us a solid, detailed rundown of how our house was expected to appreciate over the next 20 years. The options were overwhelming at first, but as we carefully went through each, working out the numbers, we came to a happy decision. They were absolutely correct. At this stage, it would not be worth putting our house on the market; the money we would make doing so, even invested wisely in the long run, could not match the appreciation we could expect from our real estate asset. So if you would like to meet a realtor who will only sell your house if it's the right thing to do...let me introduce you to Missy Wiesen @ The Pugh Group. A truly lovely, caring, really fun lady (oh, and she's also a great realtor). read more

We have had several conversations with Jon preparing to shop for homes in Orange County after moving from the San Francisco area. We really appreciate his insight into the market and eagerness to understand our goals. He thinks about the market very rationally with a grounding in its economics, beyond just the soft side of home style, finishes, and location. Natalie Ness assisted us in finding a rental to land in while we figure out where we might want to settle longer-term. She was super prepared and found many good options to visit in our two days together. She really made the difference in our move. I wasn't getting any traction on my own but by the end of two days with her we had a lease and we are very happy with where we are living. Both Jon and Natalie are communicative and helpful without being pushy or overbearing. Kudos all around, great team. read more

Missy worked with us on selling one and buying two investment properties. Service is superb. She understood what we were looking for quickly. So our time was used very efficiently. Will definitely work with her again on other transactions. read more

Respectful team of professionals who actually listen to your needs offering 24/7 attention during your search for housing meeting with your requested assistance. They extend their personable attention with a smile and are a positive knowledgeable group ready to serve your relocation needs. Highly recommended. Thank you! read more

Do NOT do business with Missy Wiesen! She engages in fraudulent business practices. The Pugh group had a listing for 2 condos. The listing was clearly for $6500/month. Once I arrived, Missy told me one was no longer available. When I showed interest and wanted to apply, all of a sudden the price increased to $10,000 per month and it was a short term lease! The owners never had any intention of leasing at $6500/month or doing a lease for more than a few months. She told me in person "if I haven't used deception to get you into see a property, then I haven't done my job". Shame on you Missy and the Pugh group! Btw NO ONE called me or discussed this with me on the phone! read more

If you are looking for a Realtor who will look out for your best interest, fight for you and always have the integrity to tell you the truth STOP! You have found him! Jon and his team the Pugh Group are bar none the best in the business. I have seen Jon in action many times and he is always looking to get the client the best home, at the best price, with the smoothest transaction. He has relationship with lenders, title and escrow and insures his client get the red carpet throughout the home buying process. My friends, clients and I are have been beyond impressed with Jon and his team and how they have guided us through the home buying process. They are responsive and always ready to jump into action! In the end, you like so many of us, will find Jon not only as your realtor but your friend. Give him a call today, tell him Jason sent you, and know it will be the best call you have made! read more

We were interviewing a bunch agents and to be honest we were not going to even meet with Jon. He was selling homes in the millions and my little condo just seemed like small potatoes. Funny story, I accidentally dialed his number so I hung up, but he called me right back! Oops...so I didn't want to be rude and I called him back. He was totally down to earth and just an overall nice guy. So we decided to meet with Jon, and when he left, we both knew we wanted to go with Jon. He was the only agent who thought about our 3 dogs and what it would put them through as we went through the selling process. We knew with that kind of attention to detail, we just couldn't go wrong with choosing the Pugh Group. Jon and his team made selling our home not as stressful (Because IT IS STRESSFUL). Always answering our questions, helping us make the right choices and giving us his wisdom and expertise along the way. Don't let his fancy website scare you off...give Jon a call, you will not be disappointed!!! P.S. And Jon does look exactly like his picture!! Has anyone noticed that agents don't seem to update their photos? We met quite a few agents that were a "bit" older than their photos. read more

There are not enough great things to say about a realtor like Jon. Growing up in a family of real estate agents, I have seen my fair share. There are plenty of relators out there that are looking to make a quick buck and that can take away from what should be an exciting experience in someones life. Jon is not one of those realtors. I had the pleasure of working with Jon when I purchased my very first home in Irvine, CA. He knew my budget was low but still gave me all the time and respect he gives to clients he stands to make a higher commision off of. He took time to explain the steps of the process and to answers the millions of questions I had for him. He was thoughtful and considerate when helping me to negotiate and was a big part of why I ended up with the home of my dreams. Since working with Jon I have referred him to every person I know, and I will continue to do so. Thank you Jon for making my frist home buying experience not just a memerable one, but an enjoyable one. I can't begin to tell you how happy I am with what you found for me and how grateful I am for the help and assitance you gave my along the way. Cheers to a real estate agent who truly loves his career and values the thoughts and feelings of his clients. Hats off to you! Caitlin Culbertson read more

Can't thank Jon and his team enough!! They recently assisted with the sale and purchase of our home and we could not have asked for a better team! We are now living in the city of our dreams in our beautiful new home! John and his group are extremely professional and knowledgable unlike any other realtor we have ever dealt with. Always kept us in the loop with any updates, would answer any phone calls or texts regardless the time of day or night. Working with the Pugh group was an absolutely wonderful experience- they make things happen! They well exceeded our expectations, great group of people to work with and always looked out for our best interest and made us the priority. Needless to say we have also made friends for life thanks Jon! read more

When I moved back to California, I reached out to Jon Pugh and his team because I found them on Yelp. Like another review mentioned, he actually did answer his phone and was really helpful on the first call. Jon recommended we sit down at his office to discuss the buying process, and made himself available on short notice as I was in a hurry to get a place and get out of my mom's house where I was staying at the time. When we met he listened to what I was looking for and made a few suggestions I hadn't considered. He put me in touch with his preferred lender, and recommended I get pre-approved as soon as possible to be ready to write an offer when we found something. Jon sent me some available homes to take a look at, and he also had a few team members start proactively prospecting for off-market opportunities that might be a fit for my criteria. I loved that he didn't just wait for the properties to come on the market and had people calling and door knocking to dig something up for me. We went out on two different days to view homes, and wrote an offer on a home after the second day. I didn't think the sellers were realistic on their price, and we decided to move on and look at a few home. After the third day we wrote another offer, and we were able to get it accepted. Jon was great at negotiating to a win-win for me and the sellers which made everyone a lot more friendly in the escrow process. Everything went smoothly from that point on, and we are just waiting on closing and getting keys at this point. I will definitely be referring more friends and family to Jon and his team, and that is also why I wanted to write this detailed Yelp review for others to benefit from. read more

My husband and I were in a pinch and Jon came through big time. We were looking with another agent for homes and she really dropped the ball on two that we loved. Jon dropped everything since we were in a time crunch, needeito move into our new home in 20 days! He was professional, responsive, and overall just a great guy to work with. We couldn't have been luckier to find such great representation. He is definitely a rare find in this industry as he is way more concerned about client needs than he is about lining his own pockets. Highly recommended for real estate in OC. read more

We were looking for a Realtor to help us find a home in Orange County and I looked at the reviews here on Yelp and then reached out to Jon. He answered his phone and agreed to help us the very next day. He sent us homes to view and spent hours with us explaining the buying process and taking us to open houses and showing us the area. He is super knowledgable about the Orange County and is a real no-nonsense guy. He recommended a lender and was a real pleasure to work with. Would highly recommend him and his team! read more

What more can i say beyond what other reviews have said. Jon and his team are professional, courteous, and most importantly, genuine. They took all of the stress out of finding a new home for my family and paid attention to what i was actually looking for. I think what i appreciate the most is the communication. He always returned my calls and would reach out to me when new opportunities had hit the market, always keeping me in the loop. I don't think i can say "thank you" enough for all of his hard work and dedication, but I will. Thank you Jon, Stella & Kenny read more

After a few years in our home, we decided we wanted a bigger place with a yard for our kids and dog. We also wanted to be in a better school district since the boys will be starting school soon. We called Jon and knew his team has grown a lot since we worked together before. They suggested we put our home on the market right away and had a great plan for maximizing the online interest and making sure it looked great so people would come and see it. Within two weeks we had two offers and one was all-cash which we accepted. Right around the same time we found a house we loved and thought we might be able to get them to take our offer even though we still needed to close escrow with the buyer on our home. Jon and his team were able to negotiate a great price for us and get the sellers to work with us for a simultaneous closing. My wife is an escrow officer and was very impressed with Anita, the Director of Operations for The Pugh Group, while both properties were in escrow and moving toward closing. She kept us both informed along the way and made the process and paperwork easy. Now that we're moved in, we are excited about the changes we're going to make to the house. They are even hosting housewarming parties for all their clients now so when we're ready, we get to have everyone over and don't have to worry about planning it. Overall, we are glad we have such a great team to help us with such a big transition - even though we might never move again! read more

Such a great and professional group of people. I had such a great experience when I bought my first home. And when I was ready to purchase my 2nd home, I was sure to contact Anita. She helped make the process as smooth as possible and answered any questions I had in a timely manner. I would definitely recommend them to family and friends. read more

Missy Wiesen was amazing! She was always prompt in returning calls and made herself available. She was positive, professional, proactive, and persistent. Missy is personable and intelligent. She is creative and thinks outside the box with her sales. She made the process of selling our home and working with the other realtors run as smoothly as possible. Missy helped us find a consignment store when we got into a pinch. She went above and beyond to help us. We highly recommend Missy and the Pugh Group. read more

The Pugh group is amazing! We worked with Missy and she ALWAYS answered texts and calls right away. The group hosts a bunch of customer appreciation events that are super fun as well. We would never work with anyone else! Highly recommend read more

I met Jon through a friend. I know A LOT of agents, as most of us do and after just a short time with Jon I was already impressed. He is a professional that knows the real estate process and also knows the high value of taking care of his clients. I am impressed of the extent that he has gone to in order to make sure whoever works with him will get a fantastic experience in a process that can be a disaster if you don't know what you are doing. He has even hired a team to make sure of it. All this to say I would recommend Jon if you are considering listing your home or buying. Jon's got it covered. read more

5+ stars. We met Jon through our amazing mortgage broker (Leigh McMahon, also 5+ stars!). Jon invited us to interview him and his team, which we didn't even know was something people did these days. I'm so glad we did. Jon and his team are the full package. They have taken care of us beyond are highest expectations. We worked mostly with Paul Norris during the house searching process (an agent in the Pugh group), who was professional, always available, and responded quickly to all calls/texts. Since this was our first home purchase and we have only lived in the area a little over 2 years, we were nervous about finding a good home in the right location at fair market value. Paul and Jon's knowledge of real estate in the area and helpful advice brought us peace of mind during an inevitably stressful process. Once the home buying process is over, your relationship with the Pugh group doesn't end! They have checked in with us several times and offered recommendations for local services when we need them. McKinsay, their client concierge, and Anita, director of operations are both warm, friendly, and we have leaned on them for assistance multiple times. Next on the list, they are throwing us a house-warming party and we're joining them at the Angels game! There have been so many other generous perks...too many to list. Above and beyond. Finally, Paul and Jon are both friendly, down-to-earth people who have been an absolute pleasure to get to know. I give the Pugh group my highest recommendation and strongly suggest you give them a call if you are even considering buying or selling your home. We will definitely be using them again! read more

Jon did a fantastic job with our home purchase. He was professional, efficient, always available for questions, and always responsive to our needs. My wife and I were in a unique situation since we started the home-hunting process from overseas. Right off the bat, Jon was able to help us narrow down which homes in Irvine would work for us. When we came into town for a short trip, he lined up several viewings and we were able to narrow things down to our top two choices and put a bid on our top choice. The sellers and my lender posed some unique challenges to Jon, yet he was able to navigate the waters pretty smoothly and make things clear, transparent, and as simple as possible for us. We are now happily settled in Irvine. I would highly recommend him for your home purchase needs, especially for Irvine and the Turtle Rock neighborhood. read more

I had to update my review, and I can't believe we are already buying a new house! Jon advised us that we might want to consider keeping the house we bought as an investment property and was able to help us find financing to buy our next home without selling. Otherwise we would definitely have listed with The Pugh Group. My wife and I are expecting our 2nd child, and we've run out of room so we wanted to look for a "forever" house that our kids could grow up in. I always feel buying a house is so stressful. Jon really helped make the experience fun and as stress free as possible. Anita works with Jon and she was great, she replied to our questions quickly. McKinsay has been wonderful as well she helps coordinate events, vacation, everything! Jon does costumer appreciation events and we have been able to go to baseball games, hockey games, comedy shows, pictures with Santa .... The list goes on. Jon you are the best thank you so much for helping my family and I live the dream! Jon has helped me make one of the biggest decision of my life with confidence. read more

Well first off I just moved to southern California and did my entire housing search through using Yelp, Yelp reviews etc.... While looking at some review there was a box with Jon Pugh company that I clicked on. I had the shortest window of time to make a decision (3 days) and I already had it narrowed down to a few apartments but I was torn. I had left Jon a message that day and he called me that evening as he had been teaching a class all that day. I explained my situation to him and that I would probably just pick one of those apartments and I didn't need to see any of his listings This is where Jon became amazing. First off he asked me about the places I was looking at, where I worked and what was important to me. So even though he had no skin in the game on those places he gave me very detailed information and what pros each location had, what I would expect with commuting etc... Them he asked of he could look at his database and send me some links to at least look at. There were some cool looking options. Jon was leaving town that next day but assured me his team would follow up. They did exactly that. They were flexible, great communication and efficient. Although I stuck with one of the first apartment options because it was so close to John Wayne Airport and I fly everyone ekocycle it just made sense for me but the added options helped reinforce my confidence in that decision. Jon even reached back out to me after he returned from his trip to see how his team did and if they met all me needs in his absence. Just absolutely top notch customer service, hospitality, dedication and support. If I move again in California I will call Jon first to see what he has. read more

If you want to sell your home with someone who knows what they're doing and truly cares about your needs... Call The Pugh Group! We had the absolute pleasure of meeting Jon the owner of The Pugh Group. We met on a boat and he gave us a tour of the inventory on Newport Bay. He knew so much about each home, neighborhood, the history of sales and even knew the owners by their last names.. WOW, We were incredibly impressed!! The second he spoke we could tell he was SO passionate about helping his clients. He is definitely our go to realtor in Orange County.. Especially when it comes to luxury homes. You will not go wrong when choosing Jon and his team!! read more

Really enjoyed working with the realtors from this group. Missy Wiesen was wonderful! She was very helpful and always got back to us quickly with answers to our questions. Missy offered names of contractors for work to be done and staged the condo. She knew exactly how to bring in the offers. Missy was on top of all aspects of our condo sale and helped us sort through all the offers. read more

My family and I needed a realtor when my spouse was transferred from Washington, DC to Irvine. I was impressed with The Pugh Group's philosophy of establishing long-term relationships with their clients. When I made that after-hours call to leave a message I was surprised that Jon picked up my call. Jon connected me with Collin Corsmeier. Collin is superb! I told Collin what we wanted and he listened carefully. By the time I arrived in Irvine he had vetted six great listings. The third apartment was the winner. Collin is a true professional, available, pleasant to work with, and helpful at every step of the process. Don't hesitate. The Pugh Group is the best. read more

If you are looking for a great Agent and company to assist you in either purchasing or selling you home look no FURTHER! Anita sold 2 of my homes in record time and was always available to answer questions any time of the day! The Pugh group treats their clients like Family. And you will not be disappointed. read more

Jon was amazing. Had great ideas on how to market our property. Sold in 2 weeks and then he apologized for taking so long...lol! Anita was equally amazing...many thanks for the solid job to you and your team. Highly recommend. Chris V. read more

I highly recommend The Pugh Group! I needed help to get a rental home property sold late last Fall. Not only were they extremely responsive, but their knowledge and professionalism helped me sell the home in less than a week. If you are looking for the best, look no further... I will be using them for any and all California Real Estate transactions. read more

Having worked in the Real Estate industry for nearly 11 years, I have come across many professionals who excel in this profession. Jon Pugh stands out among a very elite group of real estate professionals. I have referred many clients to Jon, including my own family. Jon helped my sister buy her first home Irvine. Jon later listed her home and sold it for top dollar in her specific community. What stood out most to me was Jon's ability to negotiate on his clients behalf. If you are looking for a cutting edge agent who will obtain top dollar for your home, and more importantly be an advocate for your best interest, hire Jon Pugh. read more

Jon and his team are second-to-none. Not only is Jon incredibly well-informed and well-connected, but he understands his client's tastes and makes a real effort to understand all their needs. You want a beautiful new home? He can get it for you...all the bells and whistles, within a realistic budget. And you'll even start to ENJOY house-hunting with such an affable realtor! Truly the most knowledgeable, considerate, kind, funny (!!), and awesome guy around. Chances are you'll stay friends and grab a beer after you finish your business, too :) read more

Jon did a great job finding us a new home. We were difficult in that we didn't know where we wanted to live so Jon showed us all of the surrounding area and gave us honest pros and cons of the different cities. He was patient and didn't get frustrated even though we looked at some houses a half a dozen times before taking them off our list. I would highly recommend him. read more

Jon and his team are amazing to work with! As a realtor, I interact with many agents - Jon is one of the best! He is professional, ethical, and extremely knowledgeable. Every experience with Jon has been great and I hope to do more transactions with him and his team in the future! read more

I would highly reccomend Jon and his Team. They have years of experiece and treat their clients with exceptional care. You are in good hands throughout the whole transaction and that is something I look forward in an agent. Someone who gets the job done and takes really good care of me along the way! Bravo! read more

I've known Jon for about a year now and his advice and assistance has been extremely helpful. Since he has lived in Orange County all his life in different areas, he is very knowledgable and familiar with different markets. He always makes time for me and no question or request is too small for him to get back to me right away. Jon is a great guy and I would recommend him to any of my family and friends! read more

I've known Jon for 15 years so he was the first person I went to when I recently started looking for a new home. He helped me find a great 4 bedroom in Irvine at an amazing price and quickly too! I only had month to find a place and get everything signed. He was professional, dedicated and really accommodating. I honestly can't recommend him enough! read more

Jon is very profession, friendly and good at what he does. His market knowledge and attention to detail is critical in today's real estate market. I would definitely recommend him and his team. read more

Jon and his team are incredible agents and have proven to me time and again that they really know Orange County inside and out, especially Newport Beach and Costa Mesa. It is obvious that they aren't just about selling houses and making money. It's obvious they truly care about each and every one of the clients. All my clients moving to his area get referred to Jon and his team. I highly recommend you give them a call, you won't regret working with them! read more

Jon is a true professional that provides a level of personalized service that is second to none. He is extremely knowledgable and has the highest ethical standards. He works extremely hard for his clients, and is always responsive to questions and concerns, day or night! read more

Thanks for taking the time to meet with me Jon. I had such a pleasurable experience with John. He was professional, personable, knowledgable and had a personality that makes you want to give him your business. read more

I have worked with Jon on numerous occasions. I was blown away with his: professionalism, honesty, and how on top him and his team were every step of the way. Every transaction I have been apart of with him has been smooth and easy. Real Estate transactions are tricky with lots of unknown twists and turns throughout the entire process. It's imperative you work with someone who is: knowledgeable, smart, and capable to handle these unknowns quick and efficiently. If you choose a realtor who is not big problems could be in store for you and your pocketbook. With Jon, I can fully recommend to anyone buying or selling in the Newport Beach and surrounding areas. Him and his team are as good as they come. Thanks, Jon and team! Keep up the good work. I look forward to many great transaction with you guys. Cheers! read more