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    The Quail

    4.2 (272 reviews)
    PriceyHotels
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    Balcony view from second floor near the lobby
    Michael S.

    Booked the Quail through Booking.com. It was an incredible stay and did not disappoint! Spacious, lots of greenery, away from the hustle and bustle in Monterey and Carmel by the Sea, gorgeous golf courses, heated pool, and lots of parking! Breakfast included? No, unfortunately. Rooms spacious? Yes! Ours didn't have a kitchenette or microwave, but it did have a fridge, balcony, and nice bathroom with a tub. Clean? Yes, nice and tidy. Free parking? Sorry, I don't recall. Have kids? Request for a room on ground level. As soon as we entered the room on the second floor, we received a call complaint that we were too noisy.. for walking around our room? Front desk isn't too bright as we JUST spoke with them AT the front desk and they knew my room number. Walked over, got in the room, received a call about those below complaining we were too noisy - no kidding. Told them we JUST got there and that was that. Avoid this annoyance and get a room on the first floor. TIPS. Leave your parking permit on your dashboard. They rent free electronic bikes (scooters?) to get around. Note the time they have FREE WINE in the lobby! Enjoy the heated pool if you have kids. Fire pits are lit at night - get your free s'mores at front desk and enjoy your snacks by the fire! ONE CON. Heading into the city? The left turn can be brutal as the main street can be quite busy at times. So just be mindful, patient, and take your time. Better late than not at all. Overall, we were very happy to have stayed at the Quail and have no regrets (besides the one complaint annoyance - but hey, that's people, am I right?). We were there to explore Monterey and Carmel by the Sea. We wanted space, quietness, privacy, and away from the busy traffic - this hotel location gave us precisely that and then some. Pricey? Yes. Worth it? Yes. Highly recommended for some R&R and a quick weekend getaway!

    Complimentary martinellis
    Clara C.

    I was here only for one night. Parking is free! The lobby does not have coffee, only in the early morning like 5 AM. They have hot water and tea though. The receptionist was nice during check in. They give free s'mores kits. There are campfires around the property. I had a relaxing night! Room: I had a room with two queens. It was very spacious! There was a separate shower and bathtub in the bathroom. There were black out curtains on the windows. I didn't realize there was a window on the ceiling until the sun shown down in the morning. Then I also noticed there were blinds to block out the sun on that too! The bed was so comfy. The blanket was so warm and seemed like down feather. They gave us two complimentary glass bottles of Martinelli's apple cider. Amenities: -Fitness center. I was here at night, so it was very dark. I only saw one small room with cardio equipment. No weights. -Spa. There was no water dispenser and no hair dryer. In the women's locker room, there were lockers, one shower, new bathrobes, one pair of slippers (that we saw), and fresh towels. The steam room was small but could fit at 4-5 people. -Pool. The pool is heated. I wish they had a jacuzzi! -Golf. I think they had a 9-hole course on the property, but I did not partake in this. -Golf shop/Golf club. This is a 10 minute walk from the lodge. You can rent and purchase equipment here. -Tennis/pickleball. Equipment is free to borrow. No shade for the pickleball court. One tennis court is covered in shade by itself. Not sure about lighting. No wind guards. -Restaurants. See website for hours. When I checked out around 11-12PM, the restaurant was closed.

    Covey grill
    Mona A.

    Stayed at Quail Lodge & Golf Club in Carmel and it was everything. My room had a little balcony, perfect for slow mornings with coffee or wine at night. The complimentary e-bikes were such a fun way to explore--I rode to Earthbound Farm for breakfast, sat outside with fresh pastries and sunshine, and took my time heading back. The afternoon wine and dessert hour was the perfect excuse to slow down and just enjoy. I ended up chatting with a couple who have been coming here for years and immediately got why. Everything feels effortless, from the staff to the peaceful surroundings. Whether you're here for golf, biking or just to unwind, it's the kind of place that makes you want to extend your stay. Downtown Carmel is close by and if you go, dinner at La Bicyclette or Casanova is a must. Already planning my next trip back.

    Putting green (one of 9)
    Brittany T.

    We had a really wonderful stay here for our anniversary weekend. We arrived a little before check in and were grateful they were able let us into our room early. These rooms are huge! It's almost like having your own little suite, complete with a little backyard patio area. There was also a full tub which is always appreciated since I love a good soak. Definitely more than just a nice place to rest our heads, this was a cozy place to call home for the weekend. We ventured off campus quite a bit but there was also lots to do here onsite, including a nice restaurant (reviewed separately), putting holes and complimentary putters, sipping hour from 3-4 and (my favorite) fire pits and complimentary s'mores kits! This was such a cute idea and just made the trip even more memorable than your typical hotel stay. Neither my husband nor I are golfers but we had fun practicing. It was also nice that the hotel was dog friendly so we could bring our dog with us around the property and there was plenty of grassy area for her. While I didn't make use of the fitness center, my husband appreciated that the pool was heated for his swims. The fitness center is modest (three rooms: one of cardio with a few treadmills, one for strength training with some dumbbells and a small rack, and one for yoga/stretching) but there is plenty here for everyone. Overall, I would absolutely stay here again and will recommend it for anyone else visiting Carmel!

    Outdoor Fire place on site
    Willie D.

    This was 5 star all around from the front desk, bar and grill can't wait to go back again.

    Hole 5 Signature hole par 3
    Eddie S.

    This is a great golf course! Staff is really friendly and helpful. Driving range and practice area is first class and has everything you need and more. Course is manicured perfectly. Tee boxes, fairways, greens and rough are in excellent condition. The course layout is extremely fun. The greens are fast but not gimicky at all. Restaurant is really good for golf course food standards. All around this is a wonderful golf experience. I highly recommend giving this spot a try if you haven't already. One of the best and most underrated golf courses in Monterey County.

    cute lights
    Nancy H.

    This could have been 5 stars except for the horrible service and noise, especially for $800/night. So incredibly beautiful! I enjoyed our (almost) relaxing stay here. I wish we stayed here longer rather than just an overnight stop before heading down the PCH to SoCal (btw the PCH is actually closed - double-check before you go because there isn't really any signage about it for awhile). Ambiance/Location: The lodge is located away from downtown Carmel, so you will need to drive into town. That said, this place is so peaceful because it's nestled away from the hustle and bustle. I felt instantly relaxed here with it's green golf fields and twinkling lights. Noise: Even though the ambiance/room was nice, there were people golfing with kids right outside of our room. There's not much privacy as people can look directly into your room from outside and from adjacent rooms. The noise level was quite high until sunset. Then in the morning, the grounds people started tending to the landscape quite early. We couldn't really enjoy our sleep or the view while the mowing, spraying, and equipment dragging was happening right outside, as lovely as the view was. Customer Service: This was the biggest let down. We pulled up to the lodge valet and waited for 5-10 minutes. No one was there to greet us. There's also no sign directing you where to go. My SO had to try the entrances to go inside. They don't really tell you much about the perks of your booking. The worst part of our experience was the check out. We dropped by the lobby to take a quick look before leaving. The front desk people did not greet us when we came in (actually turned away, moved to the other side of the reception desk). This didn't bother me much because the place is prettily decorated. However, when we came up to the reception desk to return our keys, the girl ignored us, then picked up the phone and continued to ignore us. Finally, we had to call out to her. She turned to look at us, but didn't acknowledge us. We asked if we could drop off out keys with her because we've already left out room/about to leave. Perhaps she wasn't a morning person, because she seemed really annoyed at us, and told us to put our keys back in the room before turning away. Up to this point, I would have still given the place a 4/5 stars, even with all the constructions and lack of amenities, but this really soured our experience. I would have bought the some Molton Brown products here, but there wasn't even an opportunity to. Note: We didn't get to walk around much because our stay was short and everything was closed. I would like to stay here again for longer to enjoy the experience, but am hesitant due to the service we received. The restaurant was also closed. Maybe we will sty somewhere else in this area to enjoy the views.

    Kristen K.

    This hotel is beautiful. Their grounds are beautiful. All the people at the front desk are so helpful and friendly. There is a restaurant on site, a pool, and a workout facility. Our room with two beds was HUGE! we didn't expect the room to be as big as it was with vaulted ceilings. I honestly didn't want to leave this hotel. There is a Mexican restaurant close by that had amazing Mexican food as well. STAY HERE. It is a must!

    The view from our seats at Covey Grill
    Michaela R.

    I recently had the pleasure of spending a romantic weekend at the Quail Lodge and Golf Club, and it surpassed all expectations! We stayed in a Junior King Suite and it was probably one of the nicest "hotel" rooms i've ever stayed in! In terms of accommodations, anything we could have needed was provided at Quail Lodge (hello, heated bathroom floors lol); on top of that, we were gifted with a complimentary bottle of pinot noir and a box of some of the best chocolates I have tasted in a long time :) We ate breakfast at Covey Grill on Sunday morning. Our service was excellent. The food came out quickly and was delicious (he had the french toast, I had scrambled eggs and bacon). I don't usually enjoy eating outside, but dining on the deck next to the water was sublime! The grounds are a thing of beauty.... if you stay here take the time to walk around and appreciate the variety of the foliage and care that is taken to keep everything looking pristine. We didn't have time to stop and play the 9 hole course, but it would be fun to try out next time (I believe they said it's free and they can provide clubs and balls). Overall, the lodge was very quiet. Parking was easy. The staff here was friendly and attentive. It's a quick 10-15 min. drive to downtown Carmel. If you don't want to go downtown, there's a cute little dining/shopping center within walking distance of Quail Lodge. We could hear live music on Saturday night! I would stay here again in a heartbeat (this time we would play golf) and would recommend Quail Lodge to anyone visiting the Carmel Valley.

    Entrance to our room
    Melissa P.

    Recently we went on a trip to Northern California and we decided to drive the coast back home so upon one of the nights we impromptu chose to find a hotel for the night; and we came across the Quail Lodge, which was still open to take reservations. It worked out well and the staff was all more than accommodating and the grounds were well kept and the room was exquisite and very clean and well taken care of. Although, we didn't visit to golf, we were able to enjoy the stay and the views and had a lovely breakfast before we headed out. We also had a hybrid vehicle and attempted to use the charging station, but it was extremely slow charging. You'd probably need to leave it over night for a full charge, they should really consider upgrading their unit.

    Warm slippers
    Jesse L.

    I would stay there again... I liked the room, bar, restaurant, fire pit. It was cool seeing a different part of Carmel.

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    5 months ago

    Only place we stay at in Carmel. I love that it's not right in the touristy area but still close enough. Family friendly and cozy.

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    The beds here are terrible, pillows were totally old. You will not get a good night's sleep.

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    1 year ago

    Lovely accommodations, great service and terrific golf course. Covey Grill was yummy !!

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    Page 1 of 7

    Ask the Community - The Quail

    Review Highlights - The Quail

    If you don't want to go downtown, there's a cute little dining/shopping center within walking distance of Quail Lodge.

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    Carmel Valley Ranch - Guest suite

    Carmel Valley Ranch

    (647 reviews)

    $$$$

    Originally posted In TripAdvisor, but I forgot to mention a very key employee and I could not…read morefigure out how to update my TA review, so I'm putting the updated review here in Yelp. We're still in the middle of our stay at Carmel Valley Ranch, but it has already been so wonderful that I wanted to write this review before I even get home; just so I don't forget all the special details. From the moment we arrived, the staff made us feel truly cared for. Edward was so sweet at check-in and helped secure lovely rooms for our group. He continues to greet us kindly each time we see him in the lodge. Saša remembered us from previous visits and made my son's birthday extra special by bringing out French fries (his absolute favorite)! We also had a service issue within our group, and Jeff handled it with such genuine passion and professionalism. He went above and beyond to make things right, and then surprised my kids with their own little Stanley cups engraved with their initials. Truly above and beyond. The food and beverage team has been just as amazing. Molly's new dessert menu is fantastic; don't miss the goat cheesecake! Carly is always a gem; her warmth and kindness brighten our days, and my kids absolutely adore her. Mia is so welcoming at the host stand at Valley Kitchen, always greeting us with such friendliness. At dinner, Ismael was a wonderful server. I forgot to mention needing separate checks at the start of the meal, but he was so gracious and kind about handling it at the end. Our favorite breakfast server is José. He was is so so so kind. One member of our group has been feeling under the weather this weekend. He had the chef make her some chicken broth. And he didn't even charge a penny for us. When I offered gratuity; he declined! We adore José. We look forward to seeing him every time we return to CVR. A highlight of the trip was meeting Fernanda at the Market. We had a fun conversation early in the morning about whether eggnog and matcha might go together. Hours later, she tracked me down to tell me she had experimented, tried it, and that it was delicious--then proceeded to make me a matcha eggnog latte. And she was right. It was amazing! Her thoughtfulness absolutely made my day. We also had the pleasure of meeting Urich, the GM--including a personal hello from him, which says a lot about the hospitality here. He was warm, approachable, and clearly cares deeply about the guest experience. The property itself is gorgeous with so much to enjoy, but what keeps us coming back again and again is the incredible people who make every stay feel special. Their kindness, sincerity, and attention to detail turn a beautiful resort into a place that feels like home. We are already looking forward to our next visit.

    My husband booked this place for the family with good intentions but missed a few details that I'd…read morelike to share in the hopes someone else may be reading reviews for this place. Location: beautiful breathtaking views tucked away in a mountain valley, it is a perfect spot to get away from the hustle and bustle from city noise pollution and high populations. Customer service: there are only 1-2 check in desks, where they spend about 10-20 minutes with each customer explaining the property amenities, location of room, events, etc. when you've been traveling all day, every minute feels like a lifetime. Restaurant: there is only one full service, sit in restaurant that gets booked very fast especially for dinner. Plan ahead and make a reservation in advance for every night you plan to stay on campus and eat there, otherwise, expect to wait until 8 pm or drive to the nearby restaurants which include a Subway, pizza joint, or a small Vietnamese restaurant. Earthbound Organic Farm is a great alternative option for a small breakfast or lunch bites. There is another Mexican restaurant nearby. Clientele in the mornings consist of rowdy children and their inconsiderate parents. I recommend asking to be seated outside if you have well mannered children and want to eat in peace. Rooms: mediocre clean. For being a Hyatt affiliated hotel, I had higher expectations, rooms are carpeted with wooden floors and heavy rugs. This resort is pet friendly so if you have someone in the family that suffers from allergies or has a very sensitive nose, this is not the best place to stay. As most Californian hotels that have carpeting, you can smell odors in the carpeting and linen. When things got hot and humid in our room, I got a nice whiff of dog. Basically any pet friendly hotel means that your linens will be washed with dog poo or other animal fluids. Rooms are only dusted at eye level but if you're someone that is concerned about dust mites, be prepared to get a showering of dust mites on bed, where the headboards reach 6' high and hold lots of lovely layers of dust. Coffee pot is sad and comparable to a motel 6 version with blah coffee, and lastly the beds are super firm with no ability to adjust (like other Hyatt holidays offer), and pillows are huge and uncomfortable. Foam alternative is slightly softer but still too high for a back sleeper or stomach sleeper. Bathroom: limited. They do provide tiny handwashing bars of soap made of lavender, and provide a tiny sample sac of lavender salt to use in tub but for those with allergies, best to request an alternative if any. Shower corners contain black mold. Refrigerators: our room had a tiny refrigerator that could hardly fit anything and doesn't cool sufficiently so for those moms packing extra healthy snacks for your kids, consider your fridge useless. All the strawberries, yogurts and hummus we purchased made it straight to the trash. Room patio: dirty and useless. There was a couple of upholstered seats and one table on our patio that could not be enjoyed as they were filled with dirt, dust and leaves. Would I stay here again? No - due to the pet issue for me. Most Californians love their pets and don't mind staying in places that wreak of dog butts that they've habituated to. Like I said, my husband had good intentions but there were too many issues that made it undesirable for me.

    Villa Mara - Portola room

    Villa Mara

    (31 reviews)

    One of the best! I've summered at Ritz Carlton, Four Seasons and other high-end boutique hotels,…read moreand this one is unmatched! It's intimate, it's private, it's the perfect weekend getaway! I get giddy over complimentary services and these are just a few included with your stay: welcome cocktail, slice of cake in the evening, unlimited loose leaf herbal teas and coffee, freshly baked warm cookies during turn down service, and brunch....The powder room is supplied with Dyson appliances and Le Labo amenities, all while being surrounded by book matched marble showers- if you know you know. The best way to describe Villa Mara is Curated. I truly felt like someone traveled the world and grabbed little treasures and local finds to furnish and add heart to the villa. Good thing I don't live far because I will be a guests again to receive rest at Villa Mara. One of the best birthdays yet, cheers!

    Villa Mara is pure California luxury, and easily one of the nicest boutique hotels I've ever stayed…read moreat. Opened in 2022, it feels brand new yet already timeless, with design that's both elegant and warm. The rooms? Incredible. Heated bathroom floors (yes, heated floors), a complimentary snack bar and fridge stocked with goodies, a sleek Dyson hairdryer, and even a fancy bidet -- every detail has been thought through. Our patio looked out toward the ocean, and at night you could hear the waves. But the real star of the show is breakfast. The coffee is excellent, the quiches are light and flavorful, and the almond croissants... wow. Hands down the best croissants I've ever had. I would come back just for those. Service was top-notch from start to finish. The staff made us feel so welcome -- kind, attentive, and genuinely happy to help. Add in the location (just steps from the beach), and this place checks every single box. If you're looking for a Carmel getaway that blends luxury with charm, Villa Mara is it.

    Stilwell Hotel

    Stilwell Hotel

    (35 reviews)

    Had a pleasant time staying 2 nights here at this boutique hotel with our pup. We got a king sized…read morebed room with a balcony and enjoyed our time. They've designed their hotel to look and feel like a little oasis. The intention was effective because it did feel like an enclosed paradise, quiet and pleasing to the eye. Our service during our drinks and pizza at their cafe and during breakfast time (included in our package) was excellent and staff were really friendly! Complimentary bubbles upon arrival which i love! Dog blankets outside. Good looking bathrooms. Aesthetically pleasing place. Robes and slippers in rooms. Luxurious sheets. My husband didn't love the bed but perhaps he just has a sensitive preference for his back. the rooms were swanky but small but we didn't mind it for 2 nights only. we spent a lot of time enjoying the nice weather outside. Walking distance to many places in downtown and parking at the hotel was included in pricing.

    We usually don't like to stay in Carmel by the Sea since the hotel are older and too much of a Bed…read moreand breakfast charm for my taste . Our go to would be Bernadus Lodge, Carmel Valley Ranch, ventana in Big Sur, so this was a change since it's the newest in town. We Stayed here on a quick getaway for my birthday, a solid new hotel walking distance to the beach, shops and restaurants The bed was very comfortable, high thread counts linen, and ample storage space. I like that it's new and clean. The best part of the stay was their breakfast Buffet, everything you would need to kickstart the day the right way. Cozy, comfortable and chic. Yes, yes, yes! We would come back for sure for a longer stay.

    Mission Ranch - Outside on the patio (with candles and heat lamps)

    Mission Ranch

    (1.3k reviews)

    $$$

    Visiting from out of town. Wow on the view…read more Drinks and apps on the patio then dinner inside. Staff was kind, helpful and knowledgeable. Very pleasant experience

    This is my first 1 star review to ever write. This gets interesting, so if interested read on…read more We attempted to book a birthday celebration for my wife and what should have been an exciting experience turned into one of the worst interactions I've ever had with a restaurant and management.  We were planning a party for 10 adults and 10 children and were shocked when the event coordinator quoted us an outrageous $30,000. Putting aside the price itself, the far bigger issue was how incredibly rude and dismissive she was toward my wife during the conversation. After we expressed concerns, we were referred to the General Manager. I emailed the GM and heard absolutely nothing for over a week despite leaving multiple voicemails. After trying a third time, I finally received a return phone call. I was told my email was never received. We explained how poorly the event coordinator treated us and that we had specifically been directed to management. Initially, the GM seemed understanding. She spoke about how small the kitchen is and how larger parties can impact other guests' experiences. She said she'd try to help, recommend alternative venues if needed, and asked me to email details again. I thought we were finally making progress. Then things somehow got worse. After sending the email, I received what was obviously an accidental phone call. During the call, the GM appeared to be speaking with a colleague and was talking negatively about me for absolutely no reason. I heard comments about how she receives lots of emails and assumes many are spam until someone sends a second email, and that she handles voicemails similarly. Hearing that level of disregard for guests regardless of how serious or beneficial the inquiry might be for the business was honestly shocking. At that point, any chance of earning our business disappeared. Even if I receive an apology, I will never spend a dollar at this establishment. The ownership seriously needs to evaluate the management team because I've never felt so disrespected by a restaurant in my life. Extremely disappointing experience from start to finish. Unfortunately can't say anything about the food and never will.

    Bernardus Lodge & Spa - Wedding Rings | By 1985Luke Photography

    Bernardus Lodge & Spa

    (471 reviews)

    $$$

    We had an amazing tasting. Ivy was fantastic- she was very knowledgeable on the region & the wines…read more We tasted some excellent Pinot Noir's from Santa Lucia Highlands & Monterey. If you are ever in the area you need to stop and taste. You won't be disappointed

    This is our second stay at Bernardus. Unfortunately some of…read morethe service and the food was not as good as before. When we arrived we were asked if we wanted a glass of wine, we opted for water and were handed two bottles to take to our room which was nice , however a five star rated hotel would have brought this to our room with glasses of ice.....an awkward moment as we had our hands full and were following the valet who had our bags. We ordered room service for breakfast several times , it was prompt but cold (which seems odd). The breakfasts were always good except for the temperature. Excellent benedict and really good yogurt/granola/fruit parfait in a bowl. In general the bread was not good, stiff and lacking flavor (i.e. sourdough toast). However the focaccia for the grilled chicken sandwich was very good.. We had a patio dinner early evening: Strip loin steak with whipped potatoes, and salad. The salad was served on a hot plate along with the rest of the meal, it was warm and wilted arugula, like wet spaghetti and overly large pieces of frisée. The steak was tough and had a very small amount of a watery unseasoned béarnaise sauce on top. This is in contrast to one of the best prepared NY strip entrees we had the year before. The salmon was slightly overcooked and lacked seasoning and acid. It was served on sauteed chard on top of whipped potatoes. I don't think I've ever said there was too much butter in/on any mashed potatoes I've ever had (I love butter), but these potatoes were swimming in it. The same with the ones with the striploin. The experience was a relatively dry salmon on top of a very wet mess. This is in contrast to the salmon we had a year before that was one of the best we've ever had. The creme brulee was absolutely great. On another evening we ordered the kale pesto pasta. The pasta was overworked and bitter, thick, gummy and lacking a good texture I must say this dish was a mess, no central bass notes to bring flavor unity. The pizza was as great as it always is. The grilled chicken sandwich was good as well. Overall, there are so many things we enjoy about the hotel and staff,but this time the food was disappointing

    Tickle Pink Inn - Tickle Pink Inn

    Tickle Pink Inn

    (291 reviews)

    $$$

    Intro: I found this hotel through Pinterest as it became…read morepopular on TikTok. After seeing the beautiful views each room had, I knew I had to convince my husband to book this hotel for our visit to Monterey/Carmel a few weeks ago in November. We booked an Ocean View Suite (Room 29) and while it was expensive, I think that it was well worth it! Their amenities, service, and little luxuries made our stay so special. Getting there: After spending the day in downtown Carmel, we made the drive up to the Carmel Highlands. The driveway is a bit steep and narrow, so be careful, especially if you're arriving at night. The lobby was easy and there was plenty of parking in the parking lot. The front desk checked us in and gave us a directory and map of the place. And upon arriving to our room, we were greeted with a chilled bottle of champagne, a rose, and fancy chocolates! So sweet! Room: Our room had a small living room with its own TV, a Good size closet with two other pillow options, a big bathroom with a tub and plenty of soft towels, and some amenities. And of course - Our bedroom! we had a large king size bed, two nightstands that had USB ports to charge your devices, and a sound machine. There is a bar, microwave, and small fridge, as well as some plates and silverware to eat any leftovers. They had a nice Nespresso machine complete with instructions, and some delicious tea options. My favorite part was the window seat with the amazing view of the ocean! The windows open which is nice to hear the seagulls yapping in the morning. My husband enjoyed their daily visit. We both enjoyed watching the sunrise and sunsets. Overall, it was pretty quiet, and felt very private. But early in the morning, we could hear a lot of furniture (?) being moved around. I'm not sure where it was coming from, but I assume it was the kitchen since they did have to prepare breakfast which started at 7:30. Just bring earplugs if you're sensitive to a lot of noise. Food: Breakfast was lovely! They had various teas, coffee, juices, freshly made mini egg, frittatas, bacon, pastries, yogurt, oatmeal, and bread. We enjoyed eating on the new glass deck. in the afternoon, they have their wine and cheese hour which is another lovely luxury of this hotel. I really enjoyed having a glass of wine while watching the sunset and spending time with my husband. They don't have a restaurant, but they have a small food menu and bring you something to eat during most of the day. there's also nearby restaurants less than a five minute walk from the inn. Pool: I enjoyed some time at the small pool. It's heated and it was quite warm and sunny, but felt amazing especially coming back to a cold New Jersey. Overall, I absolutely loved this place and would love to come back during the holidays or even the summer or anytime! They think of every detail, provide excellent service and little luxuries. Definitely recommend for a romantic getaway!

    EJ was very rude at check-in. She is intentionally condescending and it is continual. She talked…read moredown to us and was very demeaning. We were told there was food and later told that there is no restaurant yet the website for Tickle Pink shows photos of the restaurant that is actually next door but this is not disclosed and yet this hotel has a menu which makes their advertising misleading and false. So far, EJ has made our experience awful and I would not recommend this hotel especially since we were in a good mood and trying to have an enjoyable day. She was so awful that I actually am reconsidering the booking and having my entire company rebook elsewhere for their holiday weekend. EJ was condescending regarding the WiFi not working rather than helpful and she would literally verbally correct me. She doesn't know who I am and continues to treat me like I am not worth existence on this Earth.

    Carmel Mission Inn - Lobby feels like a living room

    Carmel Mission Inn

    (684 reviews)

    $$

    I had such an outstanding experience thanks to Mary M, and I felt compelled to share it. From the…read moremoment I spoke to her, her level of professionalism, attentiveness, and genuine care truly stood out. What impressed me most was how she handled everything with both efficiency and warmth. Exceptional customer service like this makes all the difference. Carmel is a special place for us and experiences like this is what continues to bring us back. This time it's largely because of the experience this manager created. Highly recommend!

    For the price point in this area, Carmel Mission Inn is decent. But considering the price overall,…read morethe experience was still pretty underwhelming. Everything in Carmel is expensive, including lodging. This is one of the more affordable options for anyone looking to stay. This place also drew me in being that it's also very dog friendly ($100 fee per pet per stay). Also nice amenities - pool, spa, gym. The location of the hotel is good, right off the 1 Highway, just a few steps away from a gas station. There are some restaurants in the neighboring plaza (the hotel has their own restaurant as well, Sheerwater Tavern). And there is a plaza across the street that will have basically everything you need - grocery store, CVS, etc. Front desk service is mediocre at best. Staff are not very welcoming, but they're nice and get the job done. My hotel room was on the first floor and faced the parking lot. The good thing was being able to park right in front of our room (first come, first serve). Negative side was not enough natural lighting and hearing the sound of cars directly in the parking lot. The walls are very THIN. You can hear people's conversations in the next room over, and even worse, I was woken up in the middle of the night to a baby crying incessantly. I was slowly slipping into madness debating whether or not I should bang on their wall. Thankfully, the heater in the room was loud enough to muffle the sounds and helped me finally go back to sleep. The interior itself is decent, with nice modern decor. Cleaning could be better, as there was visible dust in certain areas. I like that the water is generously hot, however the shower water pressure is very weak. Overall, I felt pretty indifferent about my experience here. I've stayed at many other places where the experience was much more memorable. If I ever found myself back in Carmel, not sure if I'd stay here again.

    The Quail - hotels - Updated May 2026

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