Calm, Peaceful Dog Area: We stopped by to brighten the animals' day, not to adopt. I hadn't been in…read moreyears since I moved out of the area. I was instantly struck by how quiet and peaceful the dog area sounded while I signed the visitor's log upon entering building. Typically on past visits, the loud sounds of multiple dogs barking could be heard from main entry door. I was told by the reception desk that the dog area is not available for visits- that they noticed during the pandemic (no visitors) that the dogs were calm and peaceful, so they changed the visit policy for the dogs' best interest. Can't argue with that- the calm silence was absolutely astounding, and the ideal atmosphere for any dog adjusting to their new, hopefully short-term environment. Call ahead to check the policy for your potential adoption visit- I didn't ask about it. We did see a private visitation in progress for a potential adoption, in one of the small visitation / consultation rooms off the main hall when we walked to the cats and the small furries adjacent to cat zone- happy to see that most cat spaces were empty. All cages / holding spaces looked very well maintained, and animals healthy, which was consistently my experience when I used to visit often when I lived in the area.

Some of the staff was helpful, allowing access to view adoptable animals. One of the female staff…read moremembers who works the front reception area is a very rude and outright nasty individual, she should look to work behind the scenes as she lacks the proper people skills to help the adoption process be more successful. She was also very misleading with the needed adoption info. My wife and I traveled here twice within a day to have interaction with the dog we wanted and our kids at the shelters request. Each way was an hour and a half drive, we were told after we filed the proper forms and meet with the consultant there that upon further review they would not adopt the animal due to the fact that one of my kids was eleven and the puppy could only go to a home where every child was over twelve. This would have been useful info that would have saved me the three hours of round trip driving. What makes it worse is that the mean employee was informed by me the prior trip of my children's ages, at which point she stated that there was no problems and as long as the dog got along with all family members we could take her home with us. They allowed us to spend time withe dog starting to form a bond with her, and then dropped the bomb on us. I would recommend another humane society location over this one any day of the week!!!!

I went to the CCC in March to adopt a pair of bonded siblings I spotted on their website. The space…read moreis a squeeze and on the weekend I visited, there was chaos from all the visitors milling around in the small space. Still, the busy volunteers were very kind and explained the adoption process clearly. I was able to visit the kitties I was interested in and saw many other cuties too. Their application process starts online on their website. Applying there first and then bringing the printed approval email makes everything go smoother. Once I figured that out, I got the bonded cats on my return visit very quickly and now, about four months later, the two cats are doing very well in their new home. They're healthy, had no problems at the vet check-up, and will be celebrating their two year birthday in August.

I came to CCC in hopes of adopting a kitten and came out with two 3 year old littermates. The…read moreadoption process was quick/easy and I cannot imagine my life without these two girls! Fast forward 5 years later and my girls are thriving with their canine siblings. Most definitely recommend

Thanks to Emily C., I got a great recommendation for cat sitting. Over the course of about a year,…read moreI scheduled Jessica to come visit my two cats, including a longer trip of a couple of weeks. When I first met Jessica, I appreciated her thoroughness going over material about my cats and asking questions. My cats were immediately drawn to her. The business is also run like a very well-oiled machine. You can pay invoices and get daily reports all in one interface, which is handy for keeping everything in one place. I definitely loved seeing the daily updates, as well. I'd be lucky to find as good of a pet sitter in my new neighborhood!

I just love this service. They really really care about your pets. I was so scared to leave small…read morekittens and they went above and beyond. (Also I live in Wethersfield, can't change my location tag for some reason.) They tell you how the pets are playing and socializing and everything. They also do little around the house stuff, like make sure your mail doesn't pile up or your plants don't die.

Professional staff and great Doctor's. The level of care my pets receive is exceptional…read more... Excellent.

All my fur babies have been patients of North Windham Animal Hospital for five years. The care…read morethey receive is impeccable! I can't say enough about the staff! They have treated each of my three kitties as the I divisible that they are. . Especially when one of my babies was terribly ill. The emotional support I received during that time was wonderful and so caring. And when the time to make certain he didn't suffer, the whole staff visited Dude and me in the room to comfort us. I have the highest opinion of the entire staff and would recommend them to anyone.

This used to be the greatest place to take your pet in the local area. Now that Dr. Hal Mooney is…read moregone and someone else has taken over, it's dirty, the staff isn't nice, and they called my anxiety-ridden dog in for services he didn't even need because they were confused.

I adopted my friend's cats during the pandemic, and no vet could see us because everyone was…read morebooked. Hopmeadow accepted us as new patients, and we truly hit the jackpot! From the very beginning, we've had big medical issues, and they have been amazing. Their front desk staff is the sweetest - communicative and caring and always asks about my pets' well-being. My job schedule does not allow for easy appointment booking, and they've always been accommodating. Dr. Mooney has always been our primary vet there and one of my favorite people on earth. He's knowledgeable, caring and follow-up care has been incredible. We're so lucky Hopmeadow took us in!!

I wish that I knew about POA spay years ago. I could've saved a lot of money. I brought my mini…read moredachshund, Gertie, to POA spay in October 2024 to be spayed. Their communication from start to finish was great. Everything was emailed and explained in full. The staff was very friendly and answered all of my questions prior to the spay and afterwards. I couldn't be more pleased. I appreciate everything you did. Much thanks!

Took care of my kitten. I am happy with the quality of service for the value. Hard to get an…read moreappointment

Let me first say that Dr. Linda Dupont and her vet techs, front desk admin: Ciny & Beth whove been…read morethere for decades are top notch. They truly care about your ets and this is THE only cat only, focused facility ive known in central CT. That being so, youre going to get better expertise, just as you would the bird focused vet in Kensington. If youre looking for a $ deal, take your pet to local any-pet goes vet and ask your pals where can i get service on the cheap? Dr. Dupont always gives you just the facts, you weigh them, you say yes or no on tests, dental and otherwise. And that is how we handle our pets needs. Will there be an exam fee-yep, will there be bloodwork in event somethings wrong thats not outwardly presenting itself-yep. Often pet owners put off dental cleanings too which do require putting pet under on gas, the gingivitis then contributes to sickness. Our girls all needed this too, we have 3. We waited too many yrs and 2 needed extractions..theyre 10 yo tho. I see people mostly disgruntled on costs, you get what you pay for: longtime staff who dont leave a vet 3 yrs in, dogs arent barking, parrots arent shrieking, its quiet and calming. There is affordable boarding if holidays see you traveling and youve got no trustworthy pals. Theres medical boarding which is supervised into evening but actual front admin close at 6:00 p.m. Recently we moved to shoreline, vets down here dont have same values i guess. A very sickly fur baby couldnt be treated by anyone..even the Emergency people at Piper Memorial in Madison (half hr from us) stated, you can keep her in the car for an hour or more, we'll call you when youre next. We were like WTH! So we drove 1 hr to Rocky Hill and there was Dr Dupont w/staff ready & waiting. Our baby Molly is now doing terrific.

Rude. Insensitive, Would never go back. Poor communication…read more Vet had a bit of an attitude. I wanted to establish care there for my cats since I felt the specialty would give them the best care. I was wrong.

I have been going to Newington Veterninary Clinic for 5 years and I was happy with them. Until…read morenow. This is the 2nd time that Dr. Fortin has left me with a very bad taste in my mouth, feeling very underwhelmed by the "care" provided and way over charged for anything and everything. I have rarely seen the same vet twice (I don't think I'd know Dr. Fortin if I fell on her). I will be switching to a new vet and, on my way, I'm telling everyone I can about my recent experience with them because it was completely avoidable. Sorry, but this is lengthy... On 6/11/21, my dog had an acute event that, in my eyes, was an emergency since it's happened before and I wasn't going to sit on it. I called the vet at 8:18 A.M. for an appt. I conveyed my anxiety to the receptionist, Hallie (?), that answered the phone. I was told that she didn't know if she could get my dog in for a visit since she might have just given away the last appt, could she put me on hold. I asked, "So, are you telling me I should go to the emergency vet?" because I would have gone. She very testily responded "No, I'm asking to put you on hold right now". She came back on to tell me the doctor wasn't in yet, she would give my info to the doctor and they would call me back when the doctor got in in about 30 minutes. Seriously? I'm freaking out and you tell me you'll call me back in 30 minutes? I thought she might've said something like "If you feel you can't wait, then yes, I'd go to the emergency vet" or some disclaimer like that. Nope. So, I justified the wait by saying to myself that it'd take me much longer than that to get to the emergency vet. However, I was less than happy about this. Oh. And they're still doing "curbside" so no one is allowed in because 1 employee wasn't fully vaccinated. So, I was told that I couldn't go in with my dog if they did have an appt. And Hallie who answered the phone? She became even more testy when I balked at not being able to come in to the office. I even offered to show them my vaccination card. I have followed COVID guidelines to a T since March 2020 and still do. Now, the entire country is opening up, you don't have to wear a mask in Starbuck's if you're vaccinated, but this place isn't allowing people inside still? Even though other vets have opened back up (yes, I checked)?? More on why that's an issue coming up... I received a return call at 9:07 A.M., almost 50 minutes after I called the first time. I was given an appt for 11:30 so I let the 50 minute wait time slide. I show up at 11:30, I call upon arrival as instructed to and then have to wait for another call to again explain what happened to yet another person. I repeated that he vomited only once before 8:00, he hadn't vomited since and this wasn't a current symptom. First, the vet didn't get the entire story straight with my dog. Why? BECAUSE SHE DIDN'T HEAR IT FROM ME. I was told that my dog was given an injection to help control vomiting. I just listened to the vet as she spoke, taking everything in and I would process it later since I was still pretty revved up, concerned about my dog. The total bill? $166. I thought, ok, not bad since it's cheaper than the emergency vet. Then I saw the invoice AFTER I paid (even if I asked them to review the bill with me before I paid, the injection was already given and I'd have to pay anyway. Nice, huh?). MY DOG WAS GIVEN A $91 INJECTION OF CERENIA TO STOP ANY FURTHER VOMITING!!! This was about 4 hours after he had vomited the 1 and only time. Ninety-one flipping dollars to fix one of the symptoms my dog DIDN'T have. And not a single answer as to why. Would this be as much of an issue for anyone else? Maybe not. While I did get over the receptionist's lack of social skills and professionalism and the 50 minute wait time for a return call, I can't get over the vet. When you are emotionally charged and feeling vulnerable because your dog is sick - you need to get to the vet, you want answers, you want your dog to be ok - it's very easy to feel taken advantage of. Especially by someone you're supposed to just trust with your pet since you can't see what's happening when they take them inside. All of that anxiety leads to a very poor experience from beginning to end if not handled correctly. That all leads to a really long, negative review on Yelp. Sure, curbside is ok for routine exams since you usually already know what's going to happen with meds, vaccines, boosters, etc. But for acute episodes? It's an epic fail. During my f/u call the day after my appt, I let the girl who called know about how upset I was. No return call which shows indifference to my experience. For routine care, Newington Vet is fine, but expensive. Stay away for anything other than routine visits. Why? Because the past 4 people I've mentioned these issues to immediately echoed the same sentiment in regard to Dr. Fortin.

deplorable service and care, I call Newinton vet. clinic last wk. for my dog not feeling well…read more waited four days for them to tell me, they could not take care or see my dog. which it could have been done on the first day. Instead of letting my dog suffer for such a long time. I'll tell MATEO to go to hell, he did shit to help or comfort in serious and Unpredictable situation. Very poor Assessment and judgment for someone in distress.