Simply cannot say enough good things. Got a nail in my tire on a cross country (military move) road…read moretrip. Stopped in, they fit me in on an already very busy day. My tire was dealt with quickly, and they thanked me for my service and provided the repair free of charge. Overwhelmed with the kindness, generosity, and efficiency at this shop, thank you so much!!

Scott and Michelle are very honest. We actually tried to overpay / tip them $100.00 because we…read moreneeded extra safety for the occupants who were going to compete in an int'l tournament. And we were on a massive road trip. They refused the tip / money. They assured us that every person coming through gets charged fairly and no matter the cost, they do the best job for every customer. Patient, great listeners, and positive / nice personalities. Thank you for helping us and the kids in an emergency.

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

Excellent service and excellent people. Reliable Truck & Trailer Repair LLC treated Dave great and…read moreworked hard to get him back on the road quickly. Honest, hardworking, and professional from start to finish. We truly appreciate everything they did and highly recommend them. Thank you Dave Ramsey -- Ramsey Express Trucking Inc. Trusted. Proven. Professional. Reliable Truck & Trailer Repair LLC

We ran out of gas 3 miles just outside of rawlins, so we called the sheriffs department, A & M…read morecalled us and quoted us 80$ for gas service. Other companies we called wouldn't help us or they wanted to charge us 200$-300$. I would definitely recommend their service to anyone

UPDATE (7/18/22)- After 4 months of dealing with this situation, I was finally able to get paid to…read morefix my vehicle. I had to file a complaint with the company (AGERO) that A&M Mobile Mechanic contracts his services to. It was a very long and drawn out process but I finally got it done. The bad news is that in the time this process took to complete, the price to fix my vehicle has increased by about 10%. So, this is still going to cost me a few hundred $$$s out of pocket. Bottom line is Mark is not of good character and integrity!! If he damages your vehicle it is going to be a nightmare to get him to accept responsibility for his actions. Avoid A&M Mobile Mechanic if at all possible!

I had a similar situation that other customers have had, and I am so glad that I came to this…read morerepair shop. I was driving through, and just before gettng to my hotel, my check engine light came on, and reduced power mode. The next morning I drove straight to this shop. Alex diagnosed the problem quickly, the auto store was not yet delivering (not for another 45 minutes), so Alex drove to the shop, got the part and fixed my car quickly so that I can get back on the road. He could of raked me across the coals wiith a charge (I was stuck there), but the price was great, and so was the customer service! These days, its seems harder and harder to find good trustworthy folks - you'll definitely find them at this shop.

Was road tripping through Wyoming, had some engine stalling issues. Called all the repair places in…read moreRawlins to get in and Alex moved around his other appointments to get us in. Diagnosed us quick and got the required part as fast as possible. Was confident in his diagnosis and charged a fair rate. Would recommend his service to anyone and everyone in the area. Also, he's a really nice guy to top it all off.

I walked in on my lunch break, left with a new vehicle. Fast, efficient and so sweet. Very thankful…read moreI didn't have to drive a few hours for vehicle options. Thank you, Skyline!

Service department was rude. They had my vehicle for a whole day for a simple oil change and recall…read morethat was programming related. They didn't work on my vehicle until an hour before closing time (it was dropped off early in the morning) and didn't want to finish the work, so they kept it overnight to finish it until the following morning. Good thing we have other vehicles that I can drive or I would have had to miss work. Service tech would not work with me, only wanted to do what was "easier for him" when it came to making arrangements for someone to pick it up for me while I was at work. I'm disappointed in the way I was treated. I've never had luck, as a woman, dealing with the service department at this location.

Seems sketchy... I recently had a thermometer problem with my toyota Tacoma while driving from…read more Denver Colorado to Bozeman Montana. I stopped by at night and the guy said he might be able to work on it tomorrow as he went out to tow some semi trucks. Seemed like he might know what he was doing but honestly hard to tell. Went over to the next town and found a more reputable affordable mechanic.

Recent travels took us through rural Wyoming when suddenly something hit our car and, our back…read moredrivers side wheel went flat and was unable to be driven. Stranded on west bound I 80 with long haul trucks zooming by we were stuck!! After calls to roadside assistance and local dispatches were not providing help, I called the Wamsutter, WY Conoco and within 15 minutes Steve and his coworker were there assisting us. He put the spare tire on for us and advised us to either return to Rawlins or continue on to Rock Springs where there would be more tire options. He had sold his last one that morning. We were on the side of the highway for more than 3 hours in the summer heat alongside a heavily traveled highway route. We were all quickly reminded of how technology and "efficiencies" can fail us but the power of a kind, generous human being will always prevail.

These guys really helped me out today. Thank you for the quick service and great pricing on my tire…read morereplacement. Shout out to Dale for the customer service and profesionalism. Thank you!!

We had a flat tire while camping at the north platte. These guys got us in immediately and had us…read morefixed up and on our way in 30 mins. Never had a better experience at any auto shop, tire center, anywhere. Highly recommend. They know what they're doing and treat you like their own.