Five Stars Isn't Enough for Adam and the Team at West Rose!…read more From top to bottom, West Rose delivered an exceptional dining experience. The food was incredible, the service was top-notch, and the atmosphere in Ellicottville was fantastic - not a single complaint across the board. But what made our visit unforgettable was the General Manager, Adam, who gave us a masterclass in world-class customer service. Full disclosure: I had two complete "rookie mistakes" during our meal that I've never done in my life. First, while reaching for a slice of pizza, I managed to send the entire rest of the pizza - pan, rack, and all - crashing onto the floor. Mortified is an understatement. Before I could even finish apologizing, Adam stepped in. He had a staff member clean it up in literally ten seconds, flashed a warm smile, and calmly said a new pizza would be right out. Zero frustration, zero annoyance--he handled it with complete grace and had a second, fresh pizza at our table in minutes. He made sure I didn't feel embarrassed for even a second. To make matters worse, five minutes after walking out the door, my phone rang. It was Adam, politely letting me know I'd left my credit card behind. When I walked back in feeling twice as foolish, he handed it over with a smile and a good laugh after I admitted it wasn't my banner day. Great food is easy to find, but genuine, gracious, above-and-beyond hospitality like Adam's is rare. I Left a well-deserved tip and promised him I'd leave a review - and he truly earned every bit of praise. Don't skip this place if you're in Ellicottville! I know we'll be returning.

We came here after a day of skiing. I had been wanting to try it for a while. Maybe it was my fault…read morefor ordering the mushroom pizza, I did not think it was good at all. I did love the hummus though. So I'm definitely open to coming back, but I will definitely not be getting that mushroom pizza. Or the ginger drink. But the ambience is great and the service was pretty good. Matt thought the burger was good. We both didn't really care for the cheesecake.

Food was great, fast service during a busy lunch period on a Tuesday. was a business lunch and we…read moretook a chance Atmosphere very plain, bar area was fine. Suggest little more of a theme of some type needed

9/17/2025: Amazing! Updating my review because our last 5 experiences have been great all around!…read moreKitchen consistency is back to amazing again and so are the waitresses. THE BEST steak and prime rib in town without a doubt! Great burgers with a good variety to try! Good garlic butter pasta. The best steamed and buttered broccoli you'll ever have in your life! Nice big portion of spaghetti with meatballs. The meatballs are big and juicy. Good fried pickles. Good beer and drink options. Skilled bartenders. Very very very clean looking behind the bar always. No sticky bar, no dirty cups piled up, no fruit flies, no gummy soda guns, no stale beer smell, no dusty bottles.... very nicely kept. The only disappointment/thing I don't like on the menu is the little frozen premade beer fish fry. They're such a great restaurant, I think they should do their own big hunk of beer battered fish fry dinner instead at least for lent. My 2023 review issues have all been resolved! Yay! I highly recommend them!

We made a special trip to Cuba and choose the Kopper Keg as our place to eat after reviewing all…read morethe options listed on Yelp/Google. I was hoping for a family owned dinner experience. The overall experience was underwhelming for the price (but that's understandable for the issues in the country atm). Because it was a special occasion and it happened to be friday, I treated myself to the fish fry (I usually avoid it since my husband hates the smell of seafood). It was an impressively sized piece of fish with a teensy cup of tartar sauce. It was then that I realized I hadn't asked if they used sweet or dill pickles in their sauce. I tasted it, it was sweet (ugh!), so I asked for some malt vinegar to try and substitute flavor. I really tried to eat and enjoy my meal, I used the vinegar, as much as I could squeeze out of the lemon and eventually a sprinkle of salt to give it some vibrancy. The problem was, without a good sauce, I couldn't get over how unpleasant the batter was and how flavorless the fish was (plus the inner layer of the batter was also unpleasant mushy). Eventually (about four bites in, the piece of fish is still larger than my plate), my husband remarks that there is no reason for me to force myself to choke down what I found truly disgusting. I relent and give the waitress my plate, explaining I just can't eat it and I don't have an appetite now for any replacement so I'll just wait for everyone else to finish. All of that wasn't even the main issue. After we get our check, I see a $11.Something charge I didnt understand. I ask for clarification by the older lady running checkout. It turns out it wasn't "$11" but a poorly written "4" that was the addon for my daughter's fries. (Wasn't aware that a $12 sandwich didn't come with fries for less than almost $5 but, I guess that's our bad for not checking the menu when the waitress asked if she wanted fries with it...fries that were just previously frozen blah things with no seasoning that my daughter didn't even eat, but again, that's a cost of going out I guess?) Finally, I gently bring up asking about some sort of discount off my $15+ meal as I could not eat the entree. I never asked for it to be comped, I opened with a suggestion of a discount because I had eaten the side of fruit and mashed potatoes. The lady acted as if I was insulting her and/or trying to score a free meal. She explained how it wasn't their fault if I didn't like the taste of their tartar sauce. I was confused and flabbergasted for a moment. Admittedly, I didn't point out how I had struggled to attempt to eat the fish despite the tartar sauce issue and still couldn't stomach it. I doubt it would have mattered, she likely would have said it was my fault because it wouldn't be the resturant's problem I physically couldn't choke down their nasty breading. I was so upset that my rare treat had turned out this way and put a rain cloud over the rest of my day in Cuba. Because I have neurological problems and issues with confrontation, I couldn't think clearly or argue after essentially being told it wasn't the resturant's responsibility that I was "too picky". So I just asked my husband to pay quickly and hurried out before I started to cry in the resturant. I suppose this could be my fault for not fully explaining how disgusting I found their food, but I thought that would be impolite feedback surrounded by customers. The tartar sauce (which the 1/3 of a shotglass size of dip wouldn't have even been appropriate for the size of fish even if it hadn't been sweet pickles) seemed a more polite excuse than saying their breading and fish was physically inedible. I didn't try to have it replaced or cause a scene, yet I still feel like I was being treated like I was trying to "get one over" on them. The salted caramel milkshake was very tasty tho?

A mid-week lunch, and we beat the crowd. A single waitress…read morecapably handled all tables, and cashed out departing customers. The menu says breakfast is served all day, except Fridays, when breakfast stops at 11:30.

07/25/2026: An update: The new menu now has lunch…read morespecials, and there's a full bar. The margaritas seemed especially popular, even midday. New decorations advertise their other locations: Bradford, Punxsatawny, St. Mary's, PA; Olean and three other spots yet to be announced. Good for them. We had another great meal there: huge portions big enough for two, fast service and attentive waiters. A touch I especially liked was that the plates were so hot, the servers wore oven mitts to bring them.

Had the Cadillac margarita was very good also the margarita fleet also very good. I got the chicken…read morefajita quesadilla and cheese dip very yummy. My husband ended up getting fish tacos. He said that they were all right, but they weren't bad either. Overall great experience.

I'm not the biggest fan of Mexican food, but my dining companion made quite a strong case for…read moreFiesta Bamba. The decor is so dramatic and colorfully authentic Mexican themed. The menu is expansive and innovative.

We went here with our friends & no one had a bad meal! That's saying a lot as my one friend is…read moresuper picky!! We had a great waiter who made a fantastic Margarita for me & answered all our questions regarding the foods. We each had something different. Check out my pictures for more information!

Stopped here after a long day of skiing. It was unfortunate that their menu was limited due to…read morebeing the end of the day. However, I chose the cheese nachos with the new cook, forgot to put salsa and sour cream on them. The establishment is a bit different for most restaurants as you must go to the counter to place your order and go sit down and wait. Food took quite a while for them to prepare, and it was only nachos. lol But what did impress me was the huge wall of beer spouts that was self serve. Perhaps if you get here early during the day, you won't run into some of these issues that I had.

Great food. Celiac friendly with gluten free buns and other options…read more The smash burger and fries were amazing.

Everything I wanted it to be, great friendly staffgrateful for home style food like thisread more

***CASH ONLY*** Now that that is out of the way. I stopped in to get something to go and was…read morequickly greeted by The employees at the counter. They were friendly and patient while I looked at the menu. The food was prepared quickly and packaged for me. The serving was generous and well priced. They made sure I had everything I needed to have lunch on the run. In the short time I was there I got the impression that whether it is your first visit or you a a regular they are pleased to have you as a customer.

Awesome hole in the wall bar with great, fun service and quick delicious food. Would definitely…read morerecommend if you're looking for a quick bite to eat or an ice cold beer on a hot summer day. I stopped in here while visiting a nearby chalet home for a long weekend. We had a lot of great starters and the main dish was a humongous cheese burger! It was quite a lot of cheese and definitely very filling!

If I could give a 0 I would. Looking to purchase a home in Cuba. Ask one of the locals downtown…read morewhere to eat. They said try Murdocks for wings and cheese curd. So we ventured there. Yes never again and if people act like the ones in this establishment I do not want to purchase a home in Cuba. We were harassed by patrons at the bar for not drinking or sitting at the bar. We ordered received appetizer at 6:15. Did not see any more food from that point out. They said kitchen closes at 8:00 and was still waiting on food at 7:50. No follow up, people receiving food before us and were seated before them. Same food ordered. Wanted food to go but no follow up. Just plain rude, horrific service and the atmosphere was ridiculous. Such a turn off for anyone new to or looking to move to the area.