I purchased a set of Michelin tires from Tire Discounters 1-1/2 years ago. I have taken advantage…read moreof their free tire rotation program, scheduling a rotation every 5,000 miles, which they happily perform in about an hour. Recently, one of my tires developed a small leak. Since Tire Discounters provides lifetime valve stem replacement and tire repair, I called them and scheduled an appointment. My tire was inspected and found to have picked up a small nail. Tire Discounters repaired my tire at no charge, and sent me on my way in about 30 minutes! Their service is always courteous and professional.

I came to this location on Saturday to get four tires and an alignment and it took them almost all…read moreday to complete this. They offered me a free oil change for the inconvenience. I came back on Wednesday to get the oil changed done because I didn't have time that Saturday since they had taken so long. I came Wednesday to get an oil change and after waiting 2 hours NOTHING had been done so I had to reschedule this AGAIN. here we are Friday - I brought my truck in at NOON - It is now 4:05, and they are finally done with my vehicle. They told me it was going to take an hour and 45 minutes and as you can tell by the time it took them FOUR hours to do an oil change. DO NOT COME TO THIS STORE!! Unless receiving HORRIBLE service is what you are looking for!

Wanted to send a shout out to Rick at Firestone at 9700 Colerain Ave for helping me out. I had…read morejust arrived from out of town, and he was able to zip tie up the plastic covering my undercarriage that was dragging. He was very professional, courteous and took me in at the end of his long shift. Thank you, Rick! Much appreciated! Will recommend additional services to all.

this is not a company I believe anyone should use they don't do good work and have not replied to…read moreany BBB complaints, they broke my car and will not stand behind there work or fix what they have done. the worse company ever.

Valvoline near Northgate shopping center. My car was next in line to be serviced. Manager had me…read moreback up, move to other bay behind a suv. He had another customer move into the spot I was in. The suv in front of me was getting multiple services which the manager knew before I got there. While I waited behind the suv four cars went thru the bay I was in when I got there. I believe the manager got upset because he couldn't upsell me to a $101.00 oil change. This is the Valvoline I always come to. Only second time I've seen this manager. The other employees are extremely polite and professional. First time I encountered this same manager 3 oil changes ago I told him I have my owners manual in the glove box and checked the oil I required from the Chevrolet website. He thinks I should take his word over theirs. In any event, he does not get to inconvenience a repeat customer because they don't allow him to upscale them.

I have been to different Valvoline Instant Oil Change stores in the past with mixed results…read more However, my experience has ended any chance of me or my family ever going back. We had just purchased our daughter a 2014 Ford Focus and wanted to make sure it had everything it needed, starting with a fresh oil change. We pulled into the open bay and the Representative explained what he and the staff would be doing to the car. He explained they would check the fluids, check the battery, top off the fluids and change the oil. He had recommended a radiator flush, which I declined at first. But after some consideration, I decided to purchase this service also. The work was done fairly quickly and we had been told everything had been checked. We left there feeling confident everything was fine. This feeling vanished after we parked the car in our garage. The car made clicking and whirring noises. Finally, after several minutes, everything shut down. I had suspected the battery had went dead, but how could that have happened when it had been checked? Unfortunately, (according to the 2 invoices we had received), it had NOT. Neither the Rep nor his staff checked the battery. If they had, they could have told us we needed a new one. That, alone would have saved us so much time and aggravation. Our daughter's newly purchased 2014 Ford Focus was STUCK in our garage for almost a day and a half. We had to contact AAA and purchase a battery from them, just to get the car out of our garage. The entire experience cost us time, $174.00 for a brand new battery, one car stuck in our garage, and a store which seemingly can't do what they had promised. Please do yourself (and your car) a huge favor: AVOID this place, at all costs.

Terrible service. Guy in the front desk did nothing but chat on the phone…read more Tried to talk me into paying an exorbitant amount for an air filter and a battery.

Very attentive staff. Another business said we needed new breaks. When we took it to Midas, they…read morewere honest and shared we only needed break pads, saving us hundreds of dollars. This place is legit! Fair and honest are hard to find, but you will find it here!

This is our go to shop for auto repairs. The first time we went there two other shops had tried and…read morefailed to diagnose an issue on my truck. They did it the first time! We have gone back several times since then and it's always the same. Diagnosed and repaired in a timely manner. Pricing is reasonable and appropriate for the level of work required. I recommend them highly!

I typically do my own car repairs. I'm just handy enough to get most things done but I ran into an…read moreissue that was well beyond what I could handle. Long story short, I had the car towed to Northgate Tire based on a recommendation from a friend. They evaluated the car to find that it needed a major repair. They could have quoted me a price and fixed it but instead, they reached out to the dealer to find there was a recall. They literally saved me thousands of dollars which could have been their revenue. I've never received such honest service like this in my life. I highly recommend them!

Mounted new tires, completely FAILED to put the right pressure in ANY of them…read more DETAILS Matter, I think that explains why I was the ONLY customer in there. Used to be good, but things have changed for the worse.

I had my front brakes replaced 4 times there. And they still wasn't able to fix them. So I had to…read morego to Toyota to get them fixed.

My wife brought our car in because the passenger side window wouldn't go up or down. We were told…read morethe master switch panel was bad and needed to be replaced. After the work was done, the passenger window still didn't work, and now the driver's side window doesn't work either. We paid $850 for the privilege of having them make a second window inoperable. When I raised this concern at the counter, the gentleman working there became noticeably defensive about questions regarding their decision making, specifically, why an expensive switch was replaced without first confirming there weren't other problems. I was frustrated that the car not only wasn't fixed, but came back in worse shape than when we dropped it off. This is a classic case of replacing a part and hoping for the best. No real diagnostic work. No accountability. Terrible customer service. I'm filing a charge-back and considering further remedies.

Wow, went to Meineke of Milford since my 2016 Taco ac quit. Charlie Marion spent ~2 hours,…read morecarefully explained the trouble, wasn't able to do it but arranged for another store to do so. I was impressed, made that appointment this morning and got Taco seen this morning. He was quick, polite, thorough, and informative. I will for sure return for any other work needed on my vehicles! Thanks for your time Charlie, I'm grateful.