Petworld Aquashop is the place to go for all your aquatic needs, the staff there is very helpful…read moreand knowledgeable

Stopped in tonight because we were told this is the best place to buy fish in Rochester. If that's…read moretrue, I feel bad for the Rochester market. We were incredibly disappointed with not only the selection of fish, but the quality and price as well. The prices were at least double on most fish compared to what we pay at The Fish Place in Tonawanda. The water quality was extremely poor in most of the tanks as well. The fish quality itself was hit or miss. They have some specialty bettas you won't find elsewhere which was cool, but the prices are insane. The cichlids were outrageously high priced for extremely low quality, washed out fish. We couldn't even tell the males from the females due to the poor water quality. My guess is that this is due to the amount of teenagers working at this store. When we stopped in on a Saturday night there were 3 teenagers working, all of whom couldn't stop talking about how they couldnt wait to leave work and making concerning comments about housing way too many anoles together in a tank. It's clear the kids working here have extremely limited knowledge of the care of the animals in this shop. The one good thing I can really say about this shop is that they had excellent prices on fish tanks and had a lot of unique sized & shaped tanks you'll have trouble finding elsewhere. They also had some cool planted tanks, but the prices were again very high.

I stop in quick whenever I receive coupons for my needed supplies. I always have a positive…read moreexperience and can get in and out quick. I have only had pleasant experiences with staff when I've been here, always willing to help direct me where to go if I need assistance.

Tammy did an amazing job grooming our two boys!! I know it's tough work but she put her heart and…read moresoul into it. The boys are clean, happy and freshly cut!!! Thank you!!!!

When it comes to Petcos, this one is one of my favorites when it comes to customer service. I've…read moreonly had positive experiences here whether it's a question, a return, or help finding an item, it's always been pleasant.

I love this Petco - for a long time we've used it for our small pet needs! But today we had some…read moreweird things come up, that often get talked about for Petcos. It was not like this for several years in a row but this time it had gotten the old Petco problem of dirty stuff and badly kept pets for sale! The white mice especially were in rusted cages. It looked awful and chewing on rust isn't safe! The guinea pigs appeared scared, agitated, and looked scary. We wanted to buy a small travel case for our new hamster but the one we picked up to buy was dirty inside! We left empty-handed.

I filled out an application - PAID their $25 fee, plus $4.99 for some other charge. Then i…read morecontacted the "BREEDER" that was "supposed" to have the dogs pictured on their website. I spoke with the breeder and she told me she did NOT have any dogs for purchase. She told me she has been trying to remove herself from their services and they will not take her off. They are a horrible scam. But i guess there will forever be people who are plain RUDE AND IGNORANT of other people's desire to buy an innocent puppy. These people are scammers and rude to the core. I requested a refund for the circumstances I was involved with, and they denied me the $25.00 refund. Please do NOT waste your money or time with them.

puppy mill! my dog is now a year old and has had issues! left review but they countered with lies!…read morewe love her but it has not been easy. Go look at the address it is a house not a kennel. read up on them and see when last inspected! please do your homework!!!! Look at a licencing government site!!!!! They get them from where ever and sell them for nothing but profit not because they love dogs!!!

My dog Carter was well taken care of during his stay at the kennel. Very happy and we will use…read morethem again.

Lakewind is the best place I've been to thus far! My dog Lady is difficult to groom picky thing…read more The staff from the time you walk in the door very welcoming. They did an excellent job. She looked and smelled amazing head to tail. Thank you all at Lakewind! Vicki C.