Was there for an event. The lobby was so pretty with the decor. Love the floral display and the sweeping staircase. Clear signage showed us the way and the coat racks were a nice touch. The ballroom we were in was well lit but not too bright that it hurt your eyes. The table was nicely laid and even with the salad and dessert on it, there was enough space. The servers were polite and helpful. I appreciated that they brought me tea while serving coffee. The option was appreciated since usually I don't get an after dinner beverage if it's not coffee. The food served was delicious. The salad a nice mix of textures and tastes. The short rib tender and flavorful. And the dessert was light without the icing on top. The audio visual system worked well and we could hear the speakers clearly. Many attendees found parking in structures or lots around the hotel. But there is a valet option and charging stations for electric vehicles. I believe you can self park but I'm not sure. I parked in a nearby garage. The women's restroom has a little alcove area with a baby changing table and seating. Clean and well stocked, it was fabulous. A lot of my opinions about a location is based on their restrooms and this one impressed me. I would like to come again to experience more of the hotel. read more

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Ritz-Carlton Denver Room type: King room City view Rating: 3.5/5.0 stars Traveler: Solo trip Destination: Denver, Colorado Cost: 2,200 USD for 3 nights Spa: 600.00 USD Description: Not bad, really, but disappointing for a 5-star hotel. The services were available but were not actively proffered. On the other hand, their spa was utterly fantastic! The hotel food was lackluster and focused on steak over anything else. They had other types of food, obviously, but steak was in plentiful abundance over anything. The housekeeping staff was amazing and on top of their game. The room quality was very good and spacious; larger than most hotels' suites. The in-room bar and mini-fridge were not free despite being labeled an "honor bar." I'm not cheap; I have no issue paying. My issue is the deceptive marketing of the so-called honor bar. The room's furniture was not cheap, but it did appear tacky with the illusion of being of quality. On the positive side, the staff were polite and attentive, and the room was cleaned while I was out. The view was also very impressive. Overall, with all things considered, I'd pick a different hotel; there are better hotels in the immediate area with a lower price tag and the spa is not worth it, despite its attentive and fantastic service. Score: 3.5/5.0 read more

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The Ritz Carlton Denver falls squarely in the standard territory. From a hard product perspective, everything is decent shape, but the public spaces and the room itself both have a dated feel. This can work for this type of hotel, but only if the soft product is excellent (see the Ritz Carlton Osaka for an "old school" aesthetic done right for this kind of place). Unfortunately, I found that piece to be lacking as well. Front desk, food and beverage, and spa staff left something to be desired. That said, the bell staff and valets were extremely friendly and helpful. The location of the property is fine - walkable to some local attractions, but there isn't much in the immediate area. Elway's was a disastrous experience deserving of its own review. If you're looking for a nice hotel in Denver, Hotel Clio and Hotel Arts would both be on my list before this place. read more

It's a fine establishment, but not without its faults. The room I stayed in was large, there was a separate bathtub, large shower, and the toilet was in its own room. The bed was turned down with chocolates on top, and the pillows were nice (some were light/fluffy and others were thick/substantial). The elevators were fast and plentiful, which was helpful because I was on the 14th floor. I was at the Ritz for a conference, and the amenities were nice, especially the food and snacks. My room felt a bit dated and dinged up. The clothes steamer was a nice touch, but the top part was broken and hot water dripped onto my hand constantly. The room gave me some mild allergies, which I don't normally get at hotels. My eyes were very itchy. Also, the first night I went to sleep, a moth landed on my head and woke me up. I only saw the one moth, but it was enough to keep me a bit on edge while trying to sleep. The staff and bellhops were very nice, as expected. I was a bit surprised when I couldn't get a mildly late checkout--I was hoping for a 1pm checkout instead of the typical noon. The nice person at the front desk thanked me or my Marriott Bonvoy Gold Elite status (which usually gets me a 2pm checkout) and then said I can't have a late checkout with that status, no idea why... it was a Wednesday. Hah, it wasn't a big deal, just surprising. At any rate, the Ritz was nice but with some room for improvement needed at that price point and level of prestige. I would for sure stay there again. Just hopefully not in a room with any moths. read more

Came for New Year's Day pajama brunch with friends and were very disappointed. Server was very nice but the rest was nothing like the "experience" we booked. They had a game day menu out instead of anything about New Years. Nothing special. All tables around us were complaining about the slow service and we also had the same experience. Staff were out of sorts. It was big miss. Good was average. Alcoholic drinks were good. The smoothie was more of an açaí bowl than smoothie. Bummed as we've done special occasions at other ritz locations and we have always been pleased! read more

This hotel was so gross and in major need of updating. It should really drop the Ritz Carlton name and call itself a Marriott. The staff were sweet, but we walked in and then right back out. It's not a place I would sleep. read more

We had only a one night stay in the Ritz-Carlton Denver but had no complaints with our stay. The check in process was went smoothly and even though we arrived before check in, we were able to get in our room and were even upgraded to a suite due to our Marriott status. There is also champagne in the lobby in the afternoon even though we were not able to catch it in time for this trip. We had a suite on the 5th floor that was spacious with a living room/sitting area, large bathroom with Diptyque toiletries, and a separate area for closets. The bed was plush and the sheets were crisp and cool. I appreciated that all windows had blackout curtains however, the closet light did not turn off so it was a little bright throughout the night. I would love to come back and spend more time at this property and even dine at Elway located in the lobby. read more

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Classy, upscale hotel. I did not stay here, but only passed through the valet and lobby to dine at Elway's steakhouse restaurant. I can only say that the property looks impressive and worth staying at upon future visits to the are. read more

I stayed at the Ritz-Carlton Denver and had a priceless family heirloom necklace stolen from my room. Housekeeping entered multiple times while I was out, and when I reported the theft, the hotel deflected all responsibility. I was directed to their third-party claims department, who quickly closed the case without any real investigation. When I asked for further information, they told me nothing would be shared unless I obtained a subpoena. This level of indifference and lack of transparency is shocking--especially from a hotel that markets itself as a luxury property. There was no empathy, no accountability, and no real effort to help. I expected safety and professionalism; instead, I got stonewalling and dismissal. I will never stay here again, and I urge others to think twice before trusting this hotel with anything of value. read more

The Ritz-Carlton, Denver - Hotels Near Me - Denver, Colorado

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One of my children went to a party for UC Anschutz and I stopped in as well. Ritz Carltons are always top notch and this is no different. The layout is great Service is what you would expect. When my out of town friends come to visit I would most def recommend. read more

The Ritz-Carlton, Denver - Hotels Near Me - Denver, Colorado

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My first time to stay here and love it for the following reasons: Spacious guest room Interesting deco in the lobby Super friendly and helpful front desk crews Comfy slippers Quite air condition Proactive greeters at the entrance who are ready to welcome guests read more

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The Ritz is no longer a Ritz - it's essentially a Marriott with a Ritz sign out front. Can NOT tell I am in a Ritz other than the price tag. Super disappointing! No "extras" nor outstanding service the Ritz WAS famously known for. Now just another hotel. How sad. 3* because it's a good "average" & normal hotel. read more

Welcome to The Ritz-Carlton, Denver: Luxury Meets Mile-High Charm. As Denver's first and longest-running AAA Five-Diamond hotel, The Ritz-Carlton Denver sets the standard for luxury accommodation. They've taken the concept of pampering to new heights, offering spacious rooms, stunning suites, and even a dedicated Club Level for extra exclusivity. But luxury isn't just about amenities - it's about feeling welcome. The Ritz-Carlton, Denver is proud to be a pet-friendly hotel & ensured our dog Forbes enjoyed the stay as much as we did. We were transported into a world of refined comfort when we stepped into The Ritz-Carlton, Denver's elegant lobby. The staff's warm welcome and genuine hospitality set the tone for the entire stay; they offered us a complimentary glass of champagne upon arrival. Kyle at the front desk was polished and professional; he greeted us by name each time we passed through the lobby. This attention to customer detail was fantastic and made us feel special. We stayed in the expansive Presidential Suite - this is one of the nicest suites we've stayed in, in Denver. It was furnished and decorated beautifully - modern yet grand. The Presidential Suite was 2605 sqft with 1 Bedroom, 1 King bed, 1 Sofa bed, a living room/sitting area, a workout space, a dining/kitchen area, & a separate dining room. The Bedroom boasted stunning city views and a plush king-sized bed that was so comfortable. We slept like babies every night. The marble bathroom with a deep soaking tub and large rain shower was the perfect spot to unwind. The Ritz had a dog bed and bowls waiting in the room for Forbes. In the kitchen area - The Ritz provided us with the sweetest welcome that included champagne & snacks. We had access to The Club Level where four culinary presentations were offered throughout the day (breakfast, midday snack, hors d'oeuvres, & dessert), a comfortable lounge setting, Denver views, and personalized concierge service. We got breakfast at The Club Level every morning. They had a Continental Breakfast buffet that included eggs, bacon, sausage, bagels, pastries, cereal, fresh fruit, juices, coffee & more. Location is everything and stepping outside The Ritz-Carlton, Denver we were in the heart of the city's action. We were within walking distance of the vibrant energy of Larimer Square, Dairy Block, & McGregor Square. After a morning of exploration, we retreated to the award-winning Ritz-Carlton Spa. This urban oasis offered a haven of relaxation with treatments designed to melt away stress. Katherine at the front desk was sweet and knowledgeable. They had a full menu of spa services, plus a relaxation lounge, steam rooms, and whirlpools. We enjoyed a Couple's Massage with Lindsey & Beth. Both of them were fantastic masseuses with calming demeanors & skilled hands. I had a Stress Relief Massage designed to revive fatigued muscles with moderate to firm pressure. Ross had a Deep Muscle Massage. These were some of the best massages we've ever had. We left the spa feeling revitalized and relaxed. No stay at The Ritz-Carlton, Denver would be complete without a visit to the famed ELWAY'S Downtown. Recently renovated and better than ever, ELWAY'S offered a delectable menu complemented by an extensive wine list. A fabulous stay and we will be back! read more

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I've stayed here several times. Nice hotel with a clean gym, spa, lounge, and amazing steakhouse. The manager, Nicole, was extremely helpful! Room service and bell service were great. read more

Very old school classic vibe, with a trendy lobby scent. The Ritz is understated with its low-key decor, but who needs that, cuz when you know, you KNOW. Prepare to SPEND staying here, as the name tag comes at a premium. That being said, I would not stay again because there are other fabulous places to stay in Denver with a little bit more of a playful vibe. Side note: Our last night staying there, some very loud guests checked in next to us on the 14th floor, and they sounded like they were banging around and moving furniture and screaming down the hallway. We didn't complain because we're just not those kind of people, but it was interesting. read more

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Outdated looking rooms and not so comfortable beds, it wasn't what I expected from a Ritz.

This property and the Four Seasons are the best in Denver. Amazing service at both! Always have guests stay here! read more

My family and I visited the Ritz Carlton over the holidays and were very impressed with our overall experience. We decided to come here because I moved out west to work on a ranch and didn't have enough time to take off to come home. The way that this place was decorated made it feel a little more like home which was very nice being so far. This place had a very warm feeling to it and the employees were so friendly. As a family, we have never stayed in Denver, so the employees were very helpful in helping us find nice places to eat, things to do, places to shop, etc. The two employees at the front desk, Ms. Nicole and Mr. Tony, were able to help us find things to do, places to eat, and things to do around the city during our visit. If we needed anything, they made it happen. I don't usually write reviews, but we had such excellent service from Nicole, Tony, and the hotel overall, I wanted to share my family's experience staying at this excellent hotel. If you and your family want a great place to stay at during a visit to Denver, this is the place to stay! read more

One word: disappointing. We had to change rooms because the AC wasn't working, which apparently happens often. The service was excellent with some employees, mediocre with others. The rooms needed to be vacuumed. Beds were nice for sleeping and sheets were clean, which was nice. Also, the tub fills up quickly. Elway's is in the lobby and is a nice touch. Room service was also 24/7 which is a nice touch. It would be great for a work stay, but I will not be coming here again for personal trips. read more

Our recent stay at The Ritz-Carlton, Denver exceeded expectations. The hotel was spotless, our room was spacious, the amenities were excellent, and the staff could not have been more helpful or welcoming. We'll definitely be back! read more

Hospitality is defined as the friendly and generous reception and entertainment of guests, visitors, or strangers. To most, those are just words but to those in the hospitality industry, it's an honor code that one lives by in not only work but in life. The Ritz Carlton Denver is a role model for true genuine hospitality. The level of passion, kindness and pure sincerity that this entire Team exudes sets them apart from any and all other hotels I have ever experienced. I wanted to take a moment to tell you about our dear friend's experience this past week and how incredibly grateful, not only the Tan family is for your hospitality but also, how grateful their entire circle of friends and family are and will never forget the once in a lifetime experience that you gave them! Harvey Tan is 6 years old and has the kindest soul that you will ever meet. You can attest if you had the pleasure of meeting him while he visited! He is a one in a million kind of kid who is respectful and sweet and so considerate of everyone around him. Harvey suffered a seizure this past May, which caused the discovery of multiple tumors found in the back of his brain. After an MRI, it was quickly discovered that Harvey had cancer, more specifically, Li Fraumeni. This is a very aggressive type of tumor so, no matter how much of it the neurosurgeon will get out l, the cells are always there beyond what the naked eye can see, growing. He has been given a timeline of 9-24 months. This is not a curable type of cancer. The family is now only buying themselves time with Harvey. Future treatments will likely start in a week, the first being a six week course of radiation somewhere in Texas. With this devastating news, everyone's goal now is to make the best of the time we have with Harvey and make sure he lives out the happiest life he possibly can with the time he has left. We found out that his favorite band is AJR and that they had a show coming up in Denver prior to his first radiation treatment so we made it a mission to get Harvey to his first ever concert! Concert tickets were handled, flights were secured and then of course it came time to book the hotel, obviously it had to be the best because this kid deserves nothing less. I reached out to the Ritz Carlton Denver as their reputation is regarded as the best, not looking for any handouts or comp rooms, but merely to make the hotel aware of the situation for a Harvey and his mom when they arrived. I had absolutely NO IDEA that this property and Team would have made this the most incredible experience Harvey has ever had and will cherish forever. I want to start by thanking Brad Mills, GM, for personally responding to the initial email sent about Harvey and for personalizing that conversation rather than just sending a generic reply and comping a room. Thank you for taking the time to ask the questions about all of his favorite things and for your empathy; it is extremely apparent that at the Ritz Carlton Denver, it "Starts from the Top" and you are a role model Leader. I would also like to thank Cielo Bueno from the bottom of all of our hearts for the love and work you put into making the room and every single part of the experience, absolutely perfect! From the snacks to the framed family photos in their room when they arrived, to the personalized gifts, for making sure Harvey was able to swim but also for taking care of Leslie (mom) as well. We are all so incredibly grateful for all that you have done. You have given these two an experience they will hold tight in their hearts forever. Harvey brought us all to tears when he made the comment that evening, "this is like heaven". I would like to also recognize Justin with Hermes, who drove Leslie and Harvey to dinner and the show that evening. He was so incredibly kind and thoughtful with gifts and balloons and even stopped to get apple juice in between transfers because Harvey prefers that over fruit punch. He was so patient and helped Harvey get comfortable each time he drove them to a new location. He was just such a perfect continuation of the incredible service that Harvey received during his stay at the hotel. An additional thank you to the president of this amazing operation, Jorge Sanchez, for making it all happen as well. Harvey starts radiation next week and it's going to be a really tough, scary time for him and everyone surrounding him but he now has the absolute BEST memories that he can take with him to give him strength and make him smile. For that, we are eternally grateful as you all played a HUGE role in that. Thank you to the entire Ritz Carlton Denver Team does treating our family like your own! read more

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Perfect location; Delightful check-in experience; booked through Amex FHR, which included a full suite of complimentary benefits too! Room upgraded to a suite, daily breakfast, and more perks. Highly recommend this Ritz! read more

This is the best Ritz I've stayed in hands down. Wonderful room, great service, and I loved the espresso machine in the room! I was definitely spoiled while I was here read more

We booked the Ritz Carlton Suite. Upon arrival, my wife had to clean the surface countertop in the bathroom as it was not thoroughly cleaned, We also found a random AA Duracell battery in the living room. My wife wanted to take a bath last night before bed and the drain plug would not hold the water in the tub, I messaged front desk though the Marriott app and told them that we would need it fixed in the morning as we were heading to bed. Also, the bath salt was empty next to the tub and we never used it so It was not replaced prior to us checking in. I just wanted to provide you with my feedback as we paid over $1700 a night for this room and we should not experience issues like this. Look forward to your response. read more

I'm torn. My experience was decent but the experience overall created a headache for my colleagues and manager. We were here for a business trip. I arrived at 7PM and was given a room right away. The kings were sold out so I got a double (which is fine!). The rooms are huge! The bathroom has a walk-in shower, a huge bathtub, and double sinks (toilet has its own private room, as well). Two plushy bathrobes were provided. Upon check-in I was given a bottle of water, while two bottles of water already were waiting for me in my room. The lobby is small due to Elway's taking up space but it's fine. The concierge I worked with was very nice and helpful. The manager, however, caused an issue for everyone else. My colleagues arrived before I did and were all denied a room for the night due to the hotel being overbooked. Then how did I get a room? They put them at a nearby Marriott for one night and for the second night they were back at the Ritz. 4 out of 5 colleagues got their rooms the second day, one was left out until 6PM. She had to leave her things in my room until her room was "done being cleaned". Then those who were left stranded (not really but felt that way) got a suite for their night at the Ritz. Nice but it's better to give them Bonvoy status or nights (they only offered 60,000 points for their troubles). Only one of us had access to the 12th floor which is a lounge for I believe Bonvoy platinum guests. Not sure how one out of almost 10 got access, while the rest of us did not. The hotel manager was unhelpful and kept telling our manager "give me a few hours, I'll look into it". We're still waiting on a response. Room service my first night was fine. The staff was friendly and helpful, the food was delicious. The TV had only a few stations. My view was of a dug up lot next door but showed the sunrise beautifully. The area is sketchy at night. I walked two blocks to a store after 8PM and did not feel safe. This is coming from someone who grew up in NY and frequently visits New Orleans. Even the concierge encouraged us to stay inside after dark, and a group of men were told by security to only go down one road and not the other. After the issues with my colleague's rooms, I noticed one sink in my bathroom did not work and the cold water on the sink that did work had a broken faucet so I was stuck with hot water to wash my hands. Not the end of the world but for $600 a night I would expect better. The shower was fine, albeit small. I didn't try the tub but it looked luxurious. Overall I had a comfortable stay but cannot justify a higher rating based on issues my colleague's had for a two night trip. read more

I was lucky to find paid parking around the corner. Bar staff is very friendly. My drink was $18 but it's the ritz..., drinks are excellent. Lovely hotel and the rooms are bigger than my home! Top notch stay as you can expect from this hotel chain. read more

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The downtown Denver Ritz-Carlton is a pleasure to stay at, with it's excellent customer service & attention to detail. The first contact one has is with their upbeat & friendly valets. Upon our arrival, David, one of the senior valets, recognized us from our previous stay here. The check-in desk attendants welcomed us warmly as if we were returning home. Our room attendant, Michelle, treated us like we were family. Throughout our stay, we had the pleasure of many interactions with Michelle. Throughout our stay, the entire staff addressed us by name. Upon entering our suite, there was a complimentary bottle of wine & a beautiful plate of chocolates waiting for us to enjoy. Our suite was elegantly appointed with an attractive sofa, an executive desk equipped with USB power ports & electric outlets, a fully stocked minibar with various drinks & snacks, and a Nespresso machine. Our suite had fantastic views of downtown Denver. The large bedroom was furnished with premium linens & comforters. The oversized bathroom was well appointed with amenities, bathrobes & slippers, and contained an oversized soaking tub, as well as a separate shower & toilet room (WC). The club level rooms offer access to the Club Lounge, where hot & cold hors d'oeuvres & beverages are available at no additional charge, from 7 am - 10 pm. The head concierge, Julie, was very accommodating and helpful in many regards. We highly recommend this property. read more

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The service was great from valet, front desk associates, housekeeping, spa and hospitality staff. I also enjoyed the nightly turn down service with chocolates left on the pillows. The only thing missing here is a pool. There's lots of places you can walk to, or jump on a scooter or bike and ride around. It's about a 15 min walk to union station where a lot of restaurants are. 5-7 min Uber ride to Ball Arena, Coors Field, RiNo. 10-15 min Uber ride to the Denver Art Museum, The Denver Botanical Garden, The State Capitol, Happy Camper and Denver Nature & Science Museum. I would definitely stay here again. read more

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Reservations were made under my Amex Centurion. Having been a Starwood Member since the days of the Sheraton Club, I always make a point of staying at St Regis or Ritz Carlton. Today, this is my first visit as a Bonvoy member under Marriott management. Incredibly disappointing from check-in to check out. I expected a level of professionalism and guest relations from previous visits but did not exist this time. Upon arrival and check-in, I was informed there is no reservations and it was canceled. There was no explanation as to how it happened or assisted me in offering a room. I was basically told, "no reservation exists." I called Amex Centurion who called the desk directly and arranged for a room for me. The whole process took about 45 minutes to wait in the lobby for the front desk to confirm. Upon entering my room, it visually appeared as being "dated" and need refurbishing. Upon closer inspection, I found the toilet paper holder falling off the wall; the light above the toilet about to fall out, the safe did not work properly, and the faucets in the bathroom were not properly aligned. Upon check out, I was not greeted a good morning. And there was never an inquiry as to how my stay was at this property. Oh well. Yes, I saw things in detail and this should not be the case with the Ritz Carlton and the rate per night I paid. See the supporting pictures below. Will I return? It will be a very easy choice not to return or trust other Ritz Carlton properties. Will I recommend Ritz Carlton? At this time, the Four Seasons, Peninsula, and Mandarin Oriental have a higher level of luxury accommodation compared to what I have experienced at this property. read more

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Not to the standard of other ritz Carlton hotels. the rooms and building was run down and seemed dirty. Although the staff were very nice, would not stay at this location again. The accommodations were not at the same standard of other ritz hotels we've stayed at. read more

Definitely 5 stars. If I could give 100 I would. We stayed at this Ritz Carlton and it was amazing. Vouchers are very helpful in a big city like Denver Co. Concierge is very helpful, front desk is friendly, and the fruit water in the lobby is to die for. The strawberry, blueberry, and orange one is my favorite. I like the chandeliers in the elevator. Our room was very nice too. Bathrooms are very nice and clean, room service for breakfast is great. Food is very tasty. One problem we had though was 3/4 of the nights we had room service there were nats in the bread basket. That was a consistent problem we had. I've also stayed at the Ritz Carlton in Pentagon City and this one is definitely cleaner and better. 5 stars. Great job. read more

So to start: My Measuring Stick. Kind of a dubious honor but I've stayed over 1,000 nights in Marriott and affiliated properties and roughly 20 R-C's. This place in downtown Denver is really something special and in the context stated above, I'd say top 5% of my stays. Why was it so special? Only the most important part......the people taking care of us. The staff is fantastic in all three phases of the game, kindness, attentiveness and willingness. It's a really nice place that is beautiful but not over the top, restful but not dead as a tomb and definitely sparkling clean. I must tip my stetson to the management and the whole team, from the guys in valet to the desk team, the room service folks and housekeeping. A well run operation. Thank you for allowing me the opportunity to return! read more

Comfortable bed clean room Dated - needs an upgrade Dining options were-well...it's the Ritz so stuffy and pricy Eat elsewhere Overall not thrilled and probably won't be back read more

This is the best chain hotel in America as far as I'm concerned, a Marriott affiliate with an attention to detail and probably the best focus on quality and service. Here at this hotel at this time, select rooms enjoy club level access, a culinary experience of four dimensions gratis. I have stayed here twice now and it just keeps getting better and better. The amenities are top-notch, the services include a dedicated spa, business center, lounge, & Elways Steakhouse. Conveniently located downtown, best for sports venues like hockey & baseball. Government offices & corporate headquarters like Salesforce and others. Highly recommended n read more

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Great staff all around. Valet was warm and welcoming every entrance and exit. Front desk was super friendly and made us feel like family. The room was pleasant and the tub is very relaxing and enjoyable. ELWAY'S was a fun place to grab a cocktail and a small bite before heading out in the city! We really loved the bartenders there and became pals! All in all a great experience! Love the Ritz! Thank you. read more

The Ritz-Carlton, Denver - Outside waiting for our car. - Hotels Near Me - Denver, Colorado

What an awesome experience! We stayed at the Ritz for our honeymoon and the staff and room were both exceptional! The valet were always timely and considerate in pulling up our cars and warming them due to cold weather. The entire staff would always congratulate and welcome us by name upon entry, exit, and phone call. The only thing that would take this to a 5 star experience would be the room service. For a 5 star hotel I expect perfect hot meals, and we didn't get that. Our steaks/meat was constantly over cooked or dry. They forgot condiments and cutlery etc a few times as well. Lastly, the spa was closed even though it's advertised hours showed open so that was a bummer. Overall, we would love to come back and enjoy the Ritz again! read more

This place! We checked in to enjoy a few days of the rocky mountains and this Ritz is not disappointing us! We were immediately upgraded to a suite because of my platinum Elite status!!! Thanks check in staff, Mr. Kent! This room was boss. The staff here catered to our every need. Michelle was our concierge and she was very hospitable. The building is well maintained. The rooms are lush sparing no expense on luxury. The furniture in the living room was elegantly appointed. The walk in closet was a shock! Then there is that huge soaking tub! The 11th floor view of Curtis street did not disappoint. Lastly two, not one 65" TVs. There are switches for the lights over the bed built in the night side table! Negatives: there is no elite members lounge, and wasn't given tickets for free breakfast. You have to pay. I will return! read more

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The name of the Hotel doesn't fit with the service. The Valet person was horrible. They yelled at my Uber driver to move out while the Uber was waiting for me. Unbelievable horrible customer service. read more

Checked in hoping to get the Exec Platinum treatment. No one greeted me to help with my luggage or say "hi welcome to the Ritz". New front desk guy took 4ever to log in. Never offered amenities like points, gifts etc. 4pm checkout is guaranteed but he still had to check w/ his manager. No upgrade, No points, No club lounge unless I pay $150. Apparently Ritz doesn't "participate" in the platinum benefits or Marriott Bonvoy program. Go elsewhere! read more

The Ritz-Carlton, Denver - Hotels Near Me - Denver, Colorado

It is nice, but is it worth the price? I have stayed at so many hotels I tend to lose count, though I typically do not go for something in the Ritz's price range and if I do it is for a night or two. This trip was Thursday through Sunday in which I shared a room with my lovely mother. All in all the hotel is nice, and the staff is lovely but you can get the same at many other hotels for hundreds of dollars less. Also on top of spending a a ridiculous amount for each day that you stay, the parking rate is just as bad. My mom parked across the way in their parking and she said it was $50 a DAY, yes you read correctly $50 a DAY!!! Holy smokes right? I got lost on my way there and ended up parking in the Condo Buildings Parking that is next door but also allows Ritz Parking as well, it stated max $20 a day. Though when I left on Sunday I was only charged $35 total for the weekend, so SCORE!!! Anyways, I would save your money it isn't that great. I would much rather used the money I saved to go out for a fancy dinner or some kind of event. read more

The Ritz-Carlton, Denver - Nice Soak Tub - Hotels Near Me - Denver, Colorado