I went in to Ashley furniture store today to buy some living room furniture. I was greeted by Brian…read moreWeisz, furnishing consultant, and he was good to work with. I liked that Brian listened to us what we were looking for and that he was never pushy towards us to make a sale. He showed us what we were interested in then left us alone to take in the sofas and talk among ourselves without someone breathing over us. We felt like we received great customer service from Brian and we purchased the furniture. We had a good experience here at Ashley and I will be back in the future to make some more purchases.

They will not back their products. I purchased an ottoman in March that was broken and sunk in by…read moreAugust. I called and had a tech come out and "Fix" the issue. Within an hour it was right back to where it was. Called back and they cannot fix it beyond what it comes from the factory. I get that part but they did not fix it at all if it went right back to the same way within an hour. No replacement offered so I will continue to have a service person come 1.5 hours out of the way in order to fix it. Every week.

I needed carpet for my office. The owner of Spencer Furniture personally came and measured the…read moreroom. She found me a good carpet at an extremely fair price. She also found me an installer. Her personal interest encouraged me to stop by the store. Sue remembered me by first name and again personally helped me. I now have a new look family room thanks to her. I would recommend this company to anyone.

From the owner: Flooring, Furniture, Outdoor Furniture…read more Products Area Rugs, Carpet, Ceramic Tile, Custom Furniture, Custom Upholstery, Designer Furniture, Hardwood Flooring, Luxury Outdoor Furniture, LVP(Luxury Vinyl Plank), Mattresses, Patio Furniture, Patio Furniture Amish Made In Wisconsin, Tile Flooring, Vinyl Plank Services Flooring Installation, Flooring Showroom, Furniture Showroom, High Quality Installer Brands A-America, BarcaLounger, Intercon-Furniture, John Michael Designs, LLC, Leather Italia, Parker House Furniture, Jofran, Night and Day Furniture, Braxton Culler

We three went 1/3/19 (which was my birthday) to Sioux Falls for my mother-in-law to shop for…read morefurniture in this store after seeing their inventory pictures online. Love this shop and their selection. We purchased many high end pre-owned items and they arranged hassle-free next day delivery to another state (two hours away) at a very affordable price. Delivery men were very good at their job and extremely courteous. Highly recommend this business.

A Hit or Miss Place - in More Ways than One…read more The goods: Mostly the kind of furniture the 55+ community likes - stuffed chairs and sofas with floral upholstery, heavy wood furniture like sideboards, dressers and headboards, and fancy table lamps. Don't expect the good stuff like Henkel-Harris, Bassett, Baker or Henredon - you won't find much better than middle-end like Ethan Allen. But if you're looking for used furniture, this is one of the few options, as the other resale/thrift shops in the city have little or no furniture, except for Consignors Design up the street. Prices aren't low for used furniture, so carefully watching the constant furniture sales around town might offer something new for just a little more. Back room does have a selection of recliners that someone looking to furnish a den or first apartment might like. Here and there you might find a nice piece of accent furniture, but the goods are packed pretty close, so you have to look carefully around. Wall art is mostly just printed landscape posters in frames - the kind of stuff that usually hangs on the wall over a sofa - nothing original or collectible. Decorative items are the better thrift shop variety. Stock doesn't change much from month to month. The staff: I've been in five times now, and it's remarkable how some of the people know the basics of Retail 101 that you learn if you worked in a mall store in high school, and some don't. Once when I was there, the staff was a teenager/young woman who looked up from the desk, said "let me know if need anything," and returned to her phone. Another time it was a slender older woman with blonde highlights who came around the counter, said hello, and asked if there was anything special I was looking for. She offered the store's business card as I left, and asked me to come again. She definitely understood Retail 101 - each new customer is a potential return customer, and also someone who might refer other customers. The other staff (owner?) was a short older woman with a blonde ponytail, who was looking at her phone when I came in, looked up, and went back to the phone. Another time she did talk to me, but then the phone rang, and she forgot Retail 101 - the person in front of you is more important than the person on the phone (barring a medical emergency, which it definitely wasn't). Bringing in something for consignment can be hit or miss, too, and again, even if something is turned down, a friendly "Well, it's not what I'm looking for right now, but thank you for coming by, and keep me in mind if you have anything else" would generate more future inventory than a curt rejection. In a place like this the customers could also be suppliers and the suppliers may later be customers; today's item might not be marketable, but the next thing the consigner would bring in might sell for a good price (and the consignor might walk out with a purchase) - something Ponytail and Teenager didn't seem to grasp. Each time I was in there - weekday or weekend - I was the only person there, so the business wasn't exactly booming. It's not worth a special trip, but if you're in the hardware store or grocery store in the neighborhood, it might be worth walking over if there's something in particular for which you're looking. You could get lucky and find Blonde Highlights on duty, too.

They shipped the item in a box that had been used multiple times and the tape was so old that it…read moredid not adherence the top or bottom of the box. The box was completely open so I am surprised that the item even made it. The item also looked used. They charged almost $12 to ship the item but they sure didn't use any of that money to make sure it was packed safely. I will not buy from them again..

Omg! This store is the bomb! I seriously could have spent hours in there. They have tasteful and…read moreeclectic merchandise. Honestly, they have something for everyone. I may head back for some Christmas shopping... maybe with a U Haul! It's worth a stop!

This place was off the charts! We came for the corn Palace but found most of our fun at this…read moreawesome establishment! Give yourself at least an hour... There's more cool finds than you can even imagine! I got some gun shell and corn canvas bags, my son got a pocket knife from the 1950's, and my husband found old newspapers from 1945 and vintage beer can. I didn't end up buying this vintage paper dress b/c we are traveling. But it blew my mind!

This place was antique overload, two stories of some great stuff. There was so much stuff it was…read morehard to see it all, but if you didn't look in every nook and cranny you were afraid you might miss that one thing you were looking for.

I frequently shop at this At Home location, but after what I witnessed on Friday, June 12th (around…read more4:30 pm), I don't think I'll be back. I was near the checkout shopping when I overheard a male customer politely ask a cashier if certain items were on sale. Instead of a normal, polite response, the cashier, a middle-aged woman with black hair, snapped at him, aggressively stating they were clearly marked as not on sale. The customer was completely taken aback (so was I frankly) but he stayed entirely calm, simply mentioning that the aisle signage was a bit confusing. The cashier doubled down, yelling louder and more aggressively that it "wasn't her problem if he couldn't read the sign." It was so hostile I almost walked out right then. It got worse. Another man (unclear if it was a customer or someone else) came in from the parking lot, got directly in the male customer's face, and became incredibly aggressive, to the point where I genuinely thought the man from the parking lot was going to get physical with the customer. Instead of de-escalating, the cashier started yelling over them again. Through all of this, the customer remained completely composed, paid for his items, and prepared to leave. As he walked out, the cashier threw a loud, incredibly sarcastic "have a good day and come again" after him. The way this employee treated a calm customer asking a simple question was completely unacceptable. It made me so uncomfortable that I set my items down and walked out without buying anything. Everyone has bad days, but this went way beyond that it was disrespectful and disappointing. I will be hard pressed to return to the store if this is the way they treat their customers.

I have to say that this At Home store beats my local store in Florida by a mile! Everything here is…read morevery well organized. The quality is still the same, so remember that you get what you pay for. The store has accessible options for everyone. I can appreciate the care taken while displaying furniture here. At my local store, everything is dinged up and they don't offer any more discounts. I didn't see any dents or scratches on the furniture here. It was so pleasant to walk through the store. Of course, I had a million ideas while pacing the aisles. This location restored my hope in At Home. You could decorate your entire home at the store if you wanted to. They are currently not requiring masks. I did notice a couple of employees wearing them.

WORST COUCH DELIVERY SERVICE & CUSTOMER SERVICE- DO NOT BUY FROM THE FURNITURE MART, ASHLEY…read moreFURNITURE, OR ANY OTHER SISTER COMPANIES!!!!!!!!!!! I ordered a couch from Ashley Furniture and paid to have it delivered. NOT ONCE did they say they only go up to floor three in an apartment or if it doesn't fit in the elevator, they would return the furniture. A piece of the couch did not fit in the elevator, so the guys tried to take my entire couch back rather than using the stairwell. I called the Ashley Furniture store we bought the couch from and they offered to pay the driver extra money to take the longer piece up the stairs. The driver refused, and proceeded to say he won't take their taxed money, only take cash from customers. I had to kick the guy out of my building because I felt so uncomfortable. I then received a call from Ashley Furniture/Furniture Mart customer care and the lady promised me reimbursement on the delivery and to find a crew to take it up the five flights at no extra cost to me. She told me she would call the next day to reschedule and I missed the call. I call back the customer care team and get an AWFUL dude on the phone telling me I don't get any of my money back, I have to pay for the extra flights of stairs, and I should go buy a smaller couch. I asked to speak to a manager and he REFUSED. His exact words were, "There's nothing a manager can do that I can't do." I hung up on that idiot and called back later to speak with someone else. The lady was very apologetic and promised a Director of the company would call me by end of day tomorrow. NO ONE CALLED. So I then call again and get another sweet lady who is also so sorry this all happened and sent me to a lead. The lead could do absolutely nothing for me so again, I asked for a Manager to call me by the next day. The next day comes and I FINALLY ended up speaking to the director and was still told I had to pay THREE HUNDRED DOLLARS to get my couch up five flights, or buy a smaller couch. THIS COMPANY HAS THE WORST CUSTOMER SERVICE AND PROMISE YOU THINGS THEY WON'T KEEP!

Just the absolute worst. Spent 790 dollars on a loveseat and Heather was just as sweet as pie…read more Delivery day comes and they show up with no power supply....not the delivery guys problem...no way, must be the packing folks. Heather, my salesperson, has my money and is no longer helpful. "We'll call you when we find one" ...haha really? It was there when I operated the couch in your store!!! All "customer service" in this place is garbage. No one knows what they're doing. No timetable on getting a 700 dollar couch actually completed. Save you headache and go ANYWHERE ELSE.

Jensen Stores is a Family business that has been in Town for over 88 years. When my Family in…read moreEstherville, this is where we went for furniture and carpeting. That included my Grandmother's apartment that was nearby. It's a fairly large store with a comfortable show room and lots of styles and colors to choose from. I also remember good prices, Midwest quality, and friendly and helpful folks. And I suspect that a few of my High School classmates might still be working for them.

From the owner: We are a family owned furniture and flooring retailer. We specialize in customer service and…read morequality products. We have been helping people furnish their homes with new, name brand furniture and flooring for over 90 years. We have delivery and installation services available in NW Iowa and Southern Minnesota.