We've had REAL Star managing multiple properties for us over the last year and a half. It was very…read morechallenging finding a property manager to manage our properties because there weren't really great reviews in the Temple/Belton area and we didn't know who we could trust. We didn't want tenants having issues with non responsiveness and we didn't want mismanaged properties. We feel that REAL Star has been fair to both our tenants and us as property owners. We literally don't have a single complaint. They ALWAYS respond promptly and do so with a pleasant demeanor. To expedite repairs for our tenants we have designated a set dollar amount for repairs. If any repairs arose that are below that amount they take care of the issue promptly and email us to notify us (no approval needed). If it's above the designated dollar amount they notify us regarding the needed repair for approval. We receive monthly statements regarding all activity pertaining to our properties. This property management company is worth every single penny. I can't recommend them enough.

I am a home owner. My neighbor is a renter for Real Star Property Management. I have been in…read morecontact MULTIPLE times about their tenants behavior and they respond back, "as long as our tenant up keeps the property and pays his rent, there is NOTHING else can do about his behavior". My neighbor has, 3 weeks in row, hit my city garbage cans with his truck (he parks on the curb in between our two homes deliberately because his driveway and other side of driveway stay emtpy), backed into my car, has moved my city garbage cans from resting under/on his truck, and has been CT'd from my property but continues to trespass. Real Star Property Management has done nothing to stop this behavior from their tenant because he simply pays his rent. How is hitting my car not a lease violation? How is flipping my camera off not a lease violation? How is trespassing after being CT'd by Police not a violation? How are all these things appropriate behavior for Real Star Property tenants? How is a registration 8/25 parked on this property not a violation? How is my tenant parking close enough to my driveway where he is covering my concrete that starts my driveway, not a violation? If I were allowed on this website to post pictures... I have pictures of truck on garbage cans, neighbor and girlfriend (who i believe is not on the lease due to her registration being 10 months invalid) trespassing, neighbors' moving my garbage cans, and pictures of the invalid registration and neighbor flipping me off through my camera. I have videos and images that has all been shared with Susana with Real Star Property Management. She has decided it be best they do nothing because he pays his rent. He only cows his lawn two times per season. I know this because he is my neighbor and I can hear his mower and weedeater so, therefore; he does not up keep his lawn like Real Star Property thinks. His christmas tree from 2025 stayed on his lawn curb for months. I do not know how Real Star Property Management can not do anything about this being that it is on going. He was CT'd, that did not stop him. He was supposedly spoken to by Susana, that has not stopped him. Real Star Property Management, take action and tell your tenant to park on the otherside of his driveway or in his driveway. He is CT'd from my property which means, stop blocking my property with your truck and then trespassing to unload your groceries.

My wife and I moved from Tennessee and looked at a number of options, considering both purchasing…read moreand/or leasing a place to live. We had lived in our home in Tennessee for 38 years and had only lived in Tennessee all of our 57 years of marriage. All of that to say, it was a very difficult decision...a lot of emotions and indecision. Kirstie Rubio and the office staff at Spradley Properties were incredibly patient and accommodating to us...so very helpful and kind. We ended up selecting The Preserve at Nolan Creek over numerous other considerations. We have been in Belton at The Preserve for nearly two months now...and have loved and enjoyed our new home beyond description. We are near the campus of UMHB, and the students we have met who live in our apartment community at The Preserve have been kind, considerate, fun, and welcoming! One of Spradley's maintenance men (I think his name was Bart...) came out within our first few days to take care of a minor issue...and of his own initiative, addressed a couple of other small areas of his own finding. He was competent and caring, a joy to meet...like the girls at the office who had worked with us. It has been a wonderful experience working with people who have been professional, but warm and kind-hearted. Are you looking for a place to move? Start by contacting Spradley Properties! Bob & Wanda Cook .

0/5 stars. Would never recommend. The absolute worst humans…read moregathered in one place and they call themselves management at Spradley. They allowed me to move into a unit that had electricity meters switched with my neighbor I was paying his bill for almost a year before his DV situation got so bad he stopped paying electricity so my unit was left in the dark then I was left having to figure out the issue on a workday when I work from home. 0 compensation or accountability from management but they let me know they were aware as I wasn't the first or the last with this problem yet they did nothing to actively fix it. I was informed I could have reported these management people to board of realtors to get their licenses revoked but chose not to. They are the most unhelpful but problematic people. They come into your house 4 times a year to photograph everything and will charge you if they have to reschedule yet their maintenance never shows up but they don't care if you made arrangements to be there. Their quarterly inspector left my lights on while I was on vacation for 10 days, I should've sent them an invoice as they charge tenants for every thing imaginable. My lease was up in May but their management shares a brain cell & never closed our account as part of their policies so they took rent for June, I had to contact them for them to correct it and send me a check in the mail weeks later. Move out also came with 0 instructions but they charged me almost $500 for fees upon leaving with zero discussion, even charging for a light bulb while not sending proof of anything, they just sent me the difference from my security deposit to my forwarding address. I am aware management is already low caliber people but these guys operate from hell. So happy to never deal with these people ever again and this is coming from someone that never had to talk with them outside of the DV next door & always paid rent.

We really appreciate Morris' speedy response to any maintenance requests. Always Great service!read more

Alicia and Angie were a huge help on helping me secure a property fantastic customer service highly…read morerecommended

Dave Covington is truly a great realtor, he's responsive, incredibly knowledgeable of the area, and…read morean expert in his field. Since we were moving here for my residency program, we were under a time crunch and he managed to get us viable options within our price range (and desired location) very quickly. So quickly, in fact, that we had placed earnest money on a house within the span of a few days! It was one less thing to worry about knowing that we had a home lined up for when we moved our family here. We will absolutely be using him and Covington Real Estate in the future - thank you for everything, Dave!

Tonya Jarvis from Covington Real Estate sold our home. She was able to get more for our home than…read moreanother realtor suggested as a selling price! She was very knowledgeable, responsive, a pleasure to work with and did I mention she was able to sell our home for more! When realtors tell you to ask less for your home, it is the lazy way to work. They sell your home by giving it away. Tonya worked hard to sell our home for what it was worth. I highly recommend Tonya and we will use her again!

Terrible property management skills! Gardner also had a flat tire! Never followed thru with…read morerequests! And no commutation for days no wonder you are out of business! Terrible, Terrible, Terrible,Terrible,terrible..........

Christophe has been an amazing person to work with in buying my home and my last rental. He's very…read morecommunicative, punctual and respectful. He is a great relator and I would highly recommend working with him. He has gone above and beyond for me. I truly appreciate him! -Kristen Spradling

What a great team of Realtors! They are always looking out…read morefor their clients best interest and always pulling together to help each other out!

From the owner: We specialize in people. Our philosophy is, “If you take care of people, the rest will take care…read moreof itself.” We focus on our clients and their needs. We want to make the process as smooth and painless as possible. There will always be hiccups and things that come up unexpectedly, but that’s why we are here.

They were the management company for our Homeowners Association, until our HOA voted to fire them…read morerecently due to nothing being done other than collecting our dues and collecting fines for overgrown grass. Do not recommend.

Dishonest and unprofessional. They have refused to return a security deposit after 6 years of use…read morebecause the floors were not vacuumed after moving out, thus allowing them to "claim" $700 in cleaning damages. This after I paid out of pocket to paint the entire interior, tear out the 10-year-old urine-soaked carpet, refinish the hardwood floors, and replace kitchen linoleum at no cost o them. Be wary as they do not follow their own rental agreement policy when it comes to deposits, and are willing to go to court because they assume a renter will not have the money on hand to hire a lawyer. Predatory slumlords in Temple, Texas.

Mary Jane is everything I wanted in a realtor. She is hard working, knowledgeable, honest, and…read morecommunicates well. While selling my house, Mary Jane made herself available to answer any questions or concerns. She always returned phone calls and replied to text messages promptly. Mary Jane definitely understands the market. Her marketing strategy helped put our home under contract in less than a week of signing with her. I feel so blessed to have her as my agent. I couldn't have had a better experience selling my home.

Awesome and very knowledgeable realtor. We love Mary Jane and we were so glad we chose her to help…read moreus purchase our beautiful home. She's very honest and down to earth and will advocate for you. She has been in the business for quite some time so she's very experienced and is able to answer all of our questions. I love she gives you a sheet of houses we will be viewing and encouraged me to write notes on it. She has excellent customer service and we're blessed to have found her to represent us. She has become family now and we know we can always call her if we have any questions about our house in the future.

Joe at Bramlett Partners Real Estate did an excellent job handling the sale of our property. He was…read moreprofessional, courteous, informative and followed up promptly with any questions or concerns we had. We took his advice on virtually everything he suggested. Our home sold within a very reasonable time being on the market and for a fair price.

When we began our search for a home, we thought we were looking for a realtor. What we found in…read moreLaura Tomaszewski was so much more. From day one, Laura took the time to truly get to know us as people. She listened carefully to what we liked and didn't like, understood our goals, and took the time to learn what was most important to us in finding the right home. She didn't just help us search for houses... she became a trusted advocate who genuinely championed our interests every step of the way. Laura went above and beyond in ways we never expected. Every property we considered was thoroughly vetted, not only for its features and condition, but also for potential issues that could affect us down the road. Whether it was physical concerns with the property, deed restrictions, HOA requirements, or anything else that might impact our future enjoyment of the home, Laura dug deep and made sure we had the information we needed to make confident decisions. What impressed us most was the level of care she brought to the process. She evaluated each home as if her own family were purchasing it. We never felt pressured. We never felt rushed. We always felt protected, informed, and supported. Buying a home can be stressful, but Laura made the experience as enjoyable and stress-free as possible. Her professionalism, attention to detail, knowledge, and genuine care for her clients set her apart. She isn't simply selling homes... she's helping people create the next chapter of their lives. We are incredibly grateful for everything Laura did for us and would recommend her without hesitation to anyone looking to buy or sell a home. If you want someone who will truly have your best interests at heart, Laura Tomaszewski is the person you want by your side. Thank you, Laura, for helping us find not just a house, but a place we are excited to call home.