This is the most unreliable, dishonest and awful business that I've dealt with. Cori is…read moredeliberately misleading and doesn't care about the property owner or the tenant. She does however hook up her buddies to clean and do projects not needed! Stay far away from this business!!

Great experience with Corie! We are located in Dallas but selling the family house in Killeen…read more Corie navigated us through the crazy maze that is the real estate market right now, and did a great job along the way. At several decision points she gave me guidance that maximized our sales price and minimized our selling expenses. A+!

Rose Scott is an amazing Realtor to have in your corner. She communicates with my husband and I…read moreconsistently, always keeps us in the loop and gives us ALL the options available. She helped us with advice on what would make our home more attractive for homebuyers and always goes the extra mile to keep us thinking positively! She is a bulldog, continuously doing what is best for us, legally, financially and as our listing agent. She takes video of our home for people to do virtual tours, does one on one showings and has not stopped, even during the Global Pandemic. She always considers the safety and health of those who come to see the home as well as our health when we need to communicate with her. I have a Child on the Spectrum and Business Matters that I have to attend to on the spot sometimes so I very happy that Rose understands that, even when we are in the middle of a meeting or appointment. She has family as well and I never expect someone to ignore an important family issue when they are with me because I value family first, even when it's not MY family and so does she. She has been patient and I trust her to do what she needs to do in order to help us, because she is honest and heart-centered. Just because I don't understand a process doesn't mean I have to mistrust her judgement, and I am very pleased with the outcome every time. When she is the listing agent she is beautiful with having our best interests at heart, but being fair to buyers. She even reaches out to other realtors for feedback and follow up which helped us to identify some simple changes and repairs that we could do to improve the amount of offers on our home. I have much appreciation and gratitude for this Bright Shining Candle and beautiful Soul. Mahalo Rose for all your hard work and efforts!

Rose Scott, I really love Rose Scott, she really has a…read moregreat commucation skills and shes very hard working!!! I have learned from working with her, army realtors definitely does it 110% percent!!!Clint English

I cannot praise this company enough! My husband and I have…read morebeen working with them since February of this year - when our first home was being built. Heather is amazing! I have called her multiple times and not once has she made me feel like I was a nuisance and always (always) answered all my questions! Unfortunately, the home we were having built wasn't satisfactory (major structural issues) and when we had to make a choice on what to do next, within hours, Jimmy made sure we were taken care of (at the time Ms. Heather was out of the office). I wouldn't hesitate to work with this company again (if I ever had to), but most importantly I would recommend anyone to them! They have made this entire process smooth, especially when things got a little bumpy! Thank you, SWBC team!

Well... All I will say is: SWBC Mortgage will look out for…read moreyou! I am a U.S.Army Veteran- and after my contract ended/discharge- 10 years later, here I am, interested in purchasing a home. I will HONESTLY say- SWBC has made this experience EXTREMELY PLEASANT!.. The entire staff works together- so I feel confident that I'm in good hands. Their communication is excellent- and they're very professional & informative.-- I'm sure I drove them all crazy with my anxious questions- due to my excitement of purchasing a home for the 1st time); And every time, they assist me with a smile. I'm not sure about other individuals- but I hate being 'out of the loop' when it's dealing with my family & myself.- And as often as SWBC have contacted me, I swear they have my email address & telephone number on speed dial. (Lol)... It's really reassuring to know that I'm in great hands! (*Plus- I was going to go with Veterans United Mortgage- but I'm glad to be working with SWBC... They offered me a slightly lower Interest Rate!-- and every penny counts) Thanks Jimmy, Rhina, Heather, Debbie, Tricia- and the rest of the SWBC family.

by far the worst experience I've ever had. The contractor they recommended to do work on my house…read morecaused additional damage (although minor in cost) it was more work on my end. They did not my house on market upon signing contrac, it took about 2-3 weeks before I started asking why it wasn't posted yet. Im consistently having to ask for updates when information should be fed to me weekly until the property is rented. The broker took it upon himself to remove the listing without an actual lease or deposit jn hand just based on conversation he had with prospect tenant even though J was told they don't do anything until a deposit and lease are in hand. it's been very unprofessional.

Let me start off by saying that the receptionist was absolutely lovely. After that, it was all…read moredownhill. Let me preface this that 8 years ago we had used a real estate agent from this company when we were looking for a house 8 years ago when coming from AZ to TX. We called, we sent property addresses over. We flew in, we met, we went to some 20 houses over 2 days, got qualified for a loan, and bought a house. Was quick, easy, friendly and went like every other house Id ever bought. Something between then and now has changed. We called on a Fri afternoon and the lovely receptionist took some basic info and then we got a callback from some kind of intermediate person who took all the info like the properties we were interested in, what our current housing situation is, what we wanted to see, what we wanted to do, price points, etc. Then Fri evening we got a text setting up an apt to meet Carol the real estate agent on Sat morning. Now granted, all of the conversations we had had up to this point centered on the belief that we were going to be meeting with a real estate agent so that they would be setting up times for us to be shown the properties we were interested in. That was soon to become apparent this wasn't to be the case. When we sat down with Carol, it quickly became apparent she had no idea what was going on, as she started asking us questions like how many bedroom house we were interested in, stated that we had a price cap of 850k, which was the price of one of the homes we were interested in, but wasn't our price cap of another that we had told the intermediary, and was talking over us when we were trying to correct her. Finally asked her point blank if she had even looked at the houses we had sent, and she said she didn't because she hadn't had a chance since she was on "her time." Then the pamphlets came out of a worn and well used gift bag, and the sales pitch started, how we'd have to sign on for 60 days, so we got up to leave. She coaxed us back begrudgingly and now quite skeptical, said it could be only for a day, but then she started telling us that no one will show us a home unless we're pre-qualified. Argued with me about it even. Now I've bought a few properties in my day, even currently have an investment property I purchased 3 years ago, and this has NEVER been a problem. I can get qualified, not just pre-qualified, in under 24 hours as a very well qualified, asset heavy purchaser. But she just wanted to argue about it, seemingly more concerned if she was wasting her time, not listening to us, arguing with us, and trying to rope us into a contract with her company than being interested in providing a valuable and quality service to us. It felt like we were in a used car dealership than in a real estate agent office. As I told her, I dont beg people to take my money, and I was expecting a $25k-$39k service (would have been her comission) but instead I got someone who didn't do any homework, was completely misinformed, argumentative, and was sales driven instead of service driven. YMMV, but I do not recomend, as I've NEVER seen a real estate company run like this. When we left, I called a different real estate company, sent over addresses, provided all the info, and was immediately set up to be shown the houses, as it should be, with none of the problems I ran into with Shine Real Estate.

Working with Lauren for the second time was the best decision we could have made for our home sale…read more We first worked with her when we bought this house, and after such a positive experience then, there was no question about who we would call when it was time to sell. The current Texas market presents some unique challenges, but she navigated the entire process with expertise and steady guidance. Her knowledge of the local landscape and her strategic approach were instrumental in getting our home sold. If you are looking for an agent who is dedicated, experienced, and truly has her clients' best interests at heart, we cannot recommend Lauren enough!

~When it was time for us to put our home on the market, we wanted a smooth, peaceful experience…read more (We experienced the exact opposite with the purchase of this home). We had been catching glimpses of Lauren Reider (Hallmark) via social media for about a year and decided to reach out. From onset, she was very forth coming about what we could expect from the market, and from her (both personally and professionally). She didn't miss a beat with her communication which was most important to us. We had multiple interested buyers and multiple offers on our home, all with different value propositions, we even received above asking price. She explained everything to us, stood in the gap for us, met with people so we didn't have to and made sure we understood everything every step of the way so that we could make the best choice for us. ~About halfway through the sell, she shared that she had 4 other transactions happening. Somehow she made us feel like we were the only ones. She was even forthcoming about her personal life and let us (complete strangers) know about her situations and when we could look for her to return. ~ Toward the end when we started having issues with contractor availability, she made phone calls and got people out to the house within 24 hours. We didn't know her prior and have high expectations of those we work with (especially real estate agents). ~She DID NOT disappoint. She was personal enough, yet professional, gave honest feedback, answered all of our questions in a timely manner and without judgement, had open communication on&off the clock, and was really in the trenches with us. (If you've worked with a bad agent before, you know what I mean.) If you or anyone you know is in the Central Texas area aiming to buy or sell their home LAUREN REIDER HALLMARK WILL NOT DISAPPOINT!! Malcolm and Adrienne Reece

We rented a house for two years and had a great experience. Everyone at the office was always…read morewelcoming, respectful, and helpful. The house was in good condition, and at move-out we used the recommended cleaning and carpet cleaning companies, followed all their instructions, and had no issues. We definitely recommend this property management company. A special thank you to all the ladies in the office--we truly appreciate you!

Lived in a rental from them for 2 years- had zero issues except for upon move in as the house was…read morenot clean and then a few minor repairs throughout that 2 years- once was the ac unit blew and once was the in ground back flow for the sprinklers after a freeze. Upon move out, the house was left in better condition than it was upon move in. It was clean- except for a few minor details we missed (i.e- the vent fan in the bathroom) and I even went out of my way to do minor repairs and fixing of things as I lived there. (Pressure washing the driveway, porch, garage, back porch), lawn care and tending to the dead bushes they left me upon move in, fixing cabinet drawers that fell apart, replacing flashing on a corner that was caved in, etc. Now that we have moved out, we are being charged $700+ for "repairs" to patch nail holes and tv mount holes despite being explicitly told not to do so. In addition I'm being charged for tree trimming despite the tree being in the same unkempt condition upon move out as it was upon move in (yard is on a deep incline, I don't have the tools or ability to trim it due to its height). In addition, they tried to charge me for replacement of weatherstripping. It wasn't until I raised questions that they agreed to remove the charge for the cost of the weather stripping (not the labor) because it was indeed normal wear and tear. I don't really have much of an issue with the tree trimming cost. But I do have a huge issue with the fact that I'm being charged $100 an hour for labor to repair things I was told NOT to repair and additionally for a repair that was a normal part of the make ready process and NOT my responsibility. To be fair, I should've known better after renting from them once years ago and demanding my money back after finding the place was infested with roaches. I decided to give them a shot 5 or so years later as the house was in my budget and in the location I wanted. However, nothing has seemed to have changed. Natalie the owner even called me an asshole because I raise questions when being charged for things I don't feel I'm responsible for. If that makes me an asshole, then I'm an asshole. The attached photos are how the house was upon move in. ***response to tri city's response*** Tri-City Property Management the cleaners were not sent back out. The "cleaner" called me and refused to come back out as she stated she "scrubbed" everything and the places I had concerns with wouldn't come clean. The verbiage on the move out checklist is hardly a "suggestion" to not fill holes on your own and is a firm- do not do it. I had the original paint at the house. Hell, there were spots I did repair and paint that weren't even mentioned because it was the original paint. Had I known it was a "suggestion" I would've done it myself as charging $100 an hour for labor is insane to change a few bulbs, batteries and repair a couple tv mount holes. The tree just wasn't in my ability because of the slant of the yard- I'll eat that cost but the rest is a complete crock. An additional photo has been added showing the email exchange between myself and the person who does the walk throughs for tricity. She herself stated it was wear and tear after I pushed back on the charge.

Deanna Reese is one of the most amazing people I have ever had the pleasure to work with. She…read moreexudes professionalism and always goes the extra mile to make sure that her clients are informed as much as possible. She helped me sell my home and could have doubled up on the commission when it was time to buy but instead passed me off to another agent that Deanna thought had a better knowledge of the area I was interested in. I thought that was really cool because I would have absolutely used her again and she could have probably gotten an easy commission off of it since I was on a time crunch to buy. The fact that she would rather have me paired up with an expert in the area than make some easy money really should tell you everything you need to know. If you do decide to use her, don't be afraid to ask her opinion on things. It's one of the most important times in your life whether you are buying or selling and she will make sure you make the right choices to fit your needs without being pushy about it. I wish I could give her more stars. She deserves it. A+++

I recently purchased a new home, and Deanna and her team were the absolute best! They pride…read morethemselves on being "full service" and this is so true. Everything about the process was so smooth and simple. After closing, Deanna even offered to meet the utility company at the house, if I was unable to, to get our water turned on. So many people in this business are no longer readily available after your house has closed, and this is so not the case with her and her team. I know I will always be able to contact her for any future needs and she is just as responsive as she was before she had gotten my business. Thank you, Deanna, for making this process so enjoyable!

We just sold our home and our realtor was Christy Pick with Real Estate Social in Taylor TX. She…read moreis extremely knowledgeable and goes above and beyond to get you answers and solutions to whatever comes about during the entire process! We had already moved to another town and Christy saved us many trips by always being more than willing to help anyway she could. She is exceptional and made the entire experience of selling our home a great one! Thank you, Sheri & David Brooks

My mom unexpectedly passed away and left behind a property in Taylor that I needed to part with. I…read morelive in Austin, so it was important I find someone local to Taylor to help with the sale. Syrissa came highly recommended by several local residents. I knew right after meeting Syrissa to show her the property that she would be a great fit. She helped me split the property into 2 parcels to maximize our profits, had contractors available to do minor repair work to the house, and worked diligently to close on both properties quickly. Would highly recommend!