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    The Romack

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    Metroplex Pro Builders

    Metroplex Pro Builders

    1.3
    (3 reviews)

    To be fair, the finished product is beautiful. But it was hell, getting there. Just make sure…read moreyou WAIT before signing completion papers, that EVERYTHING, works.

    One of the worst experiences we've ever encountered :(…read more We have remodeled numerous homes in multiple states and never experienced anything so awful. We met with Matthew who indicated he was the owner and offered to have our small commercial project completed within a few months. 4+ months after a deposit of ~$40k and arduous back and forth with complete dishonesty at every turn (Matthew indicated plans were submitted to the city when the city had no record of any submission, indicated we would receive daily updates yet went weeks without hearing from him, indicated we would be able to work with someone from his office who would help us with permitting and rezoning and then later stated that is not something his company does... the list goes on unfortunately), we have a very expensive paint job that was not up to par (tape showing, it didn't look like it had been painted) and an email requesting more money. 7 weeks in when it appeared plans had not been submitted for permits, we reached out to Matthew who assured us that this was "such a small project" and no where near the "big, 2 million remodels he'd done" and that our July completion date was not in jeopardy. We are now past the "drop dead" date Matthew gave us that the project would be complete without even basic city approval. We recently learned that Matthew misrepresented himself and is not in fact the owner. We have reached out to the company to discuss Matthew's actions and our project and are hopeful that he is a contractor and there is some way forward, however, we have not received a response to date. We are hopeful that this will somehow be remediated, but sharing our experience in hopes that others do not go through the same.

    Someone To Fix It

    Someone To Fix It

    5.0
    (33 reviews)

    If you're looking for someone honest, skilled, and easy to work with, this is your guy. I'm beyond…read moresatisfied and will be calling Scott again for future projects. Highly, highly recommended. From the moment I reached out, communication was top-notch. He was prompt, professional, and asked the right questions to understand the issue before even arriving. He showed up right on time (a walked me through what he saw, and clearly explained the best options for repair. I had some pretty bad water damage under my kitchen sink and was honestly dreading the process of getting it fixed, but Scott made the process so easy. There was more damage than I originally thought. He calmly assessed the situation, laid out a detailed game plan, and handled it like a pro. He even sourced materials on the fly and kept me updated every step of the way. On top of that, he's super friendly, respectful of your space, and really takes pride in his work. The attention to detail was amazing. Place looked great when he wrapped up, nice and neat. The wife was very pleased. Hire Scott and relax as he is that someone to fix it.

    Scott did a great job fixing my doors! One door had shifted from foundation issues and wouldn't…read morelatch properly, and two others had handles installed backward. He is communicative, friendly, priced incredibly well AND was on time. I'll absolutely hire him again for my flooring this spring. So nice to finally have a go‑to handyman!

    The Romack - contractors - Updated August 2026

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