The employees are very helpful and friendly…read more They are there to assist you but not pushy. They let you browse and let you know they are there to help. When you make up your mind....they are right there to help you with your purchase. It is a very comfortable and friendly place to shop. JoanneJ

Top notch service here. The only place I will go for work boots from now on. Owner was the one who…read moreassisted me, super nice dude, super knowledgeable, and fitted me up with what might be my favorite pair of work boots to date. Do yourself a favor and check this place out next time you need boots.

Looking to furnish a college dorm, starter home or new apartment? Look no further! Trask has you…read morecovered. From wall decor to small appliances and furniture, there is something here to fill your space without burning up all the cash is your wallet. You might also find a unique gift for the hard to buy for. Open daily except Sundays, if you're a treasure hunter, this place is worth a stop!

They were so helpful when I purchased a bed set by phone . I will be getting more items from them…read moresoon as I get moved to Sublimity soon.

I think the Goodwill in Silverton is one of the best Goodwill's around. It's smaller than other…read morelocations but I always manage to find something I need, whether I'm looking for a jacket, some dinner plates or a book. The staff is always helpful and pleasant, the shelves are always full and the store is always clean. Can't ask for much more than that, right? Check them out if you're in the area... maybe you'll find the exact thing you've been looking everywhere for!

As others have said, it's a smaller Goodwill store. It's clean, staff are friendly. But there's…read moreless stuff here than at other Goodwill stores. So I'll come here again but not expect as much.

Customer service was outstanding . I ended going to the famous footwear at the beach and didn't get…read morewhat I was looking for . I decided to go to the one by my house and the manager apologized for the service I received and looked up the shoes I was looking for and ordered them for me. When they didn't work out the staff was very accommodating at returning the item and helping me find something that would work

Went there last week and while looking around the assistant manager was yelling across the room to…read morethe other employee "did you get your covid test today!?" "You did? Good just waiting for the results!?" Kinda not something you should be yelling across the room?

Fixed my shoe super quick! Dropped it off on Friday morning at got it back Monday. They were very…read morenice as well!

Do not get your shoes repaired here. I will tell you exactly why. For context: I was seeking to…read moresell my Doc Marten's online however the only problem was that they had some localized and concentrated scratches on the toe that made them look unappealing. I researched scratch repair on youtube and found it was relatively easy yet buying the supplies was costly. I brought my shoes to Sedlak's on the premonition that the repair would be quick, cheap and bring them to look as I had seen online. The repair took the better part of 5 hours and upon returning to pick them up I saw that they were covered in a gross, uneven texture of whatever black wax they had used. Mind you, the scratches on my boot were isolated in nature and did not warrant an entire covering and henceforth ruining of the whole toe box. I was told that they do not do scratch repair directly, but can refinish the toe to make it look even, and less noticeable. This was fine to me until I had received my boots back and the once small scratches on a clean toe had ballooned into slightly less noticeable scratches on a toe covered in a disgusting spatter of bumpy black wax. WORSE STILL, I took my shoes back to the shop to negotiate a possible fix up or refund. I was told that the "nature of the scratches" meant that what is seen below in pictures was the best option. I kindly asked if there's a way to get the texture evened out (possibly hair brushing them) to which I was PERSONALLY HANDED the hair brush where for the following ten minutes I quietly, and vigorously brushed on the bumpy texture as best I could while the gentleman at the front desk helped other customers. IRONICALLY as I was doing this, an older woman came in and explained that they glued on her sandal strap the other day, and upon her daughter taking two steps in the sandal, the strap fell off. The gentleman at the counter told her "Ouhhh.. I was afraid that would happen" and proceeded to cautiously explain that their policy stipulates that they must CHARGE HER AGAIN for the strap that lasted but 5 seconds. She was not the least bit pleased. I am astonished that I was allowed as a customer to sit by the desk and fix the messed up finish of my boots that I paid to have evened out. What my $20 actually went to was a lesson on brush and wax friction and a right forearm workout. My reward was boots that look arguably just a bit worse than when I had brought them in. I am by no means an expert but youtube has shown me that scratch repair is doable by the average joe. I was not apologized to to any extent and the man helping me blamed all the issues with their repair to my shoe on the scratch. What they did was effectively put a tourniquet and do dialysis on my shoe that had a paper cut. If I knew that what happened would be the case I would've hoped that they would explain to me that the scratch repair is not in their line of work, and to seek extenuating help. I would rather be told that they can't do the job than pay to get my shoes destroyed. Do not take your shoes in to get any sort of work done to that respect.

Terrible Customer Service! I bought my husband a pair of Birkenstock sandals for $130 less than…read more2-weeks ago. The size we got was too big so we exchanged them 4-days later with now issues. He wore the new pair around the house and on one walk around the block and unfortunately got a blister on the top of one of toes. even with adjusting the buckles, he wasn't able to get a comfortable fit on the shoes. We tried to return them a few days later but were told by the owner that because they were worn outside he wouldn't be able to resell them and couldn't return them. He refused to provide an in-store credit saying it would be the same as giving us money back and how would that be fair to his business. His solution was for my husband to wear socks with the sandals. He has no return or refund policy posted at the counter or on his receipts so customers are aware that he won't take product back. Now I know how he can afford to open another business in Newberg. I was intentional about shopping here because I had been helped in a purchase of a pair of Birkenstocks only a few weeks prior to this purchase and loved my experience and the shoes I got. I am all about supporting local businesses but will not be shopping here again or encouraging anyone else to do so either.

went here for years to support local company, tried to get my mom some shoes. I got the wrong size…read moreand she tried them outside so the bottoms had dust on the birk/crocs. when I came back to get the correct size the worker was incredibly unhelpful and called the manager who had the same desire to help or work with me. horrible customer service from owner to employee. I understand policy exist for a reason I was more disappointed in the lack of service around the issue and the lack of effort in finding a solution for both parties.

Wow, it took everything in me not to purchase a few pairs of these gorgeous (and comfortable) shoes…read moreto take home. The selection here was so expansive! They had everything from clogs and Birkenstocks to stylish dressy sandals. I also appreciated that the woman working the counter gave me time and space to peruse everything. Funny enough, the thing that first brought me into the store was their large display of huckleberry food items in the window for sale - I'm a sucker for food souvenirs. The shoes are pricey but they are on par with the brands and quality that is being offered.

I want to respond once and only once to the rebuttal to my review, in the spirit of clarity and…read moreintegrity. 1. Regarding the "other customers" who responded: The only people in the store during my visit were me and one couple. I waited some time before approaching the saleswoman, as I didn't want to interrupt what I assumed was a transaction. But I noticed there were no shoes out, and the three were simply chatting. That's when I realized they were friends, not customers. When I expressed interest in trying on shoes, the saleswoman seemed reluctant but retrieved a pair and left them on the counter. When I brought up a second pair, she went to the back again. It was during this time--while trying on shoes and waiting--that I noticed the tone of the radio, which surprised me. I clearly recall the man smiling and saying, "We enjoy it," when I reacted. The saleswoman's back was to me throughout. Her reaction as I describe it is true to my memory. 2. About my reviewing style: I'm not someone who writes critical reviews lightly. In fact, you can check my profile--until this experience, I had only ever written 5-star reviews. I genuinely enjoy supporting local businesses and was simply looking for a pleasant afternoon and a new pair of shoes. 3. Why I'm responding: This will be my final word on the matter. I didn't expect this kind of response to my review, but that's okay. I still left with a sense of clarity, and I'm glad I found a welcoming store elsewhere--with music, kind conversation, and great shoes.