AWFUL, AWFUL, AWFUL.....Go elsewhere. They keep asking for money even though I've already paid…read more$400, they are now asking another 400! They haven't even treated me yet!!!!! Beware!!!! The staff was rude, the office person was very difficult to understand and all in all, it was a poor experience. I will go elsewhere from now on

Walked in. Receptionist says may I ask you some questions. I haven't even sat down yet. Had to pull…read moreup a chair. No "welcome", or "how are you". No greeting. Went to restroom. Came back and second receptionist yells through glass shield "what's your name?" I don't appreciate that behavior. They could you refresher in manners/greetings. I haven't yet seen the doctor. Hopes it goes better.

Hands down the best eye place I have been to. Barbara was beyond helpful. The front desk was…read moreextremely helpful and Dr. Taylor was able to help correct my vision after being told at my last two exams my eyes are "getting older". I'm so glad my fiancé talked me into a second opinion. Jules

The office staff is useless and fails to respond. I had an eye exam in November that the doctor had…read moresome difficulty getting things in focus. When I got home, I pulled the previous 2 exams and the prescription looked wildly off so I scanned the three prescriptions and emailed them, asking to have the doctor review them since I did not want to order lenses that may not be correct. A week went by and no reply.... The previous prescription the doctor wrote but the staff couldn't give it to me when I was leaving because the doctor had left for the day - the prescription has an electronic signature so I don't get that at all! I just don't get the incompetence of this office and their staff. This is the second bad experience but there won't be a third.

I ordered a 4 Oz jar of warming muscle rub and the bottom of the box the jar was in gave batch…read morenumber and EXP OF 4/2025. I received the container 5/14/25 and made three calls to their store over a three days asking if that indeed was the expiration date. To date I haven't been contacted. l left the message each time asking for a replacement if the EXP date referred to the rub itself. I also stated if they wanted the return of what I was sent, I expected them to pay for the return. There are too many places one can purchase CBD products but unless I hear back from this company, I will not order anything from them again. Their customer service is nonexistent

Love their Hemp extract for people and pets! Amazing and no pesticides. It has taken away a…read moremigraine, helps with sleep, so great for pets too!

Each time I stop by to visit Mr Nice Guy im greeted with a smile and a wave, and i never have to…read morewait long for excellent service. I always find what im looking for going in, and i leave feeling i got a fair deal going out. Mr Nice Guy checks all my boxes, and its become my go-to spot for no-hassle greenery. Shout out to the guy with the polish and that girl with the pants from Katmandu

Rosita was very knowledgeable about the product. Quick and efficient. Always great experiences here.read more

This place deserves five stars, but they only get three today because of their lab. If I could…read morereview their lab, you can bet I would. They've had to send my glasses back twice because the glass was cut improperly. Covid has definitely made things more difficult, but it seems to me that this is a great opportunity for this really solid clinic (great doctors, friendly and patient staff) to reevaluate their relationship with their lab. I sincerely hope I'm the only one they've had this trouble with, because it was DEFINITELY less than stellar service as a result. I have been waiting for my new glasses for over two months. That seems excessive to me.

Dr. Justin Heather are excellent. Not a big facility or large collection. But great personal…read morecustomer service with a smile

My sister peacefully passed away at the hospital in November 2023 with me by her side. She was…read moreonly 39 years old. The staff at the hospital were the best! They were kind and gentle and treated her with respect for the most part. There were so many wonderful nurses and one special physical therapist, Denise and Kayla. I hope you are all well. There was one staff member who my sister couldn't tolerate due to her strong scent of perfume, and she was rough with her fragile body. My sister advocated for herself and they didn't have the person care for my sister. Just a word of advice, please don't allow anyone with strong scents on a floor where the cancer patients are staying.

OMG, can't say enough good things about the Urgent Care we visited. My son had a sinus infection…read more We were visiting from Bend. Salem HC had Appointments--- what? The scheduler did some rescheduling magic so my son could get in to that UC that day. They were the only one we could find w an X-ray machine (we thought he might if had pneumonia). The staff and doc were amazing!!! First, we had zero wait. Then we had excellent care. The Rochelle's send the Rx to the the SHC pharmacy, where again we had stellar service. health care in Bend is awful. We just felt so taken care of here.

This is an amazing counseling service! Lisa has helped me and my husband in so many ways! Their…read morebuilding is comforting, warm and safe! What a wonderful group of people!

I always get the support I need and I absolutely love the workshops in Healing Circles that Lisa…read moreand Tori put on. I've been coming for the last 15 years on and off and every time I'm needing a reset reframe or rejuvenation. These people have the skills. I'm feeling so blessed that I know them.

I don't think I would ever go anywhere else. Dr. Dana always answers questions thoroughly during…read morethe annual routine exams. Very helpful. Then I had an emergency and she got me right in and diagnosed me and gave me the next steps and a followup. I was pretty freaked out about my eye and she was calming and competent and caring. Big gratitude.

I had a deeply disappointing and frustrating experience at this eye doctor's office. Initially, the…read moredoctor's exam was professional, but everything after that was a series of poor communication and lack of care. The office staff seemed disorganized and uninterested in providing quality service. During my first visit, after the exam, I was directed to a staff member to discuss frames and lenses. In the middle of our conversation, he abruptly abandoned me to assist an attractive young woman who had just walked in. He greeted her with delight and left me sitting there alone, completely dumbfounded. After several minutes of waiting, I decided to leave. I told him goodbye and he said thanks for coming in. He provided no explanation as to why he left me sitting there. I didn't return until over a year later. When I finally returned for another eye exam, I was determined to get new glasses. The exam went fine, but later after the exam the doctor rudely interrupted my discussion with the glasses specialist, abruptly and loudly stating, "Brian! She needs to go to lunch!" I didn't know it was her lunch time. How would I know that? I felt rushed and embarrassed, but I went ahead and picked a pair of frames I wasn't entirely sure about. Weeks passed, and no one contacted me to let me know my glasses and contact lenses had arrived. When I finally called, they told me they were there, which I found odd since no one had called to let me know. When I went to pick up the contact lenses, I had to practically beg for instructions on how to care for them, which felt very strange. Upon trying them, I found that one lens was clear at a distance, but the other was blurry at a distance, and both were unusable for mid-range and close-up vision. When I reported this, they vaguely mentioned trying progressive lenses but did not provide a clear explanation as to why they hadn't considered this in the first place. Instead of ordering progressives, they simply reordered another pair of the same lenses, which made no sense. I also wanted prescription sunglasses and had an excellent pair of frames that a friend gave me, but the office seemed confused and unwilling to use them. That issue was never resolved. Then, in the midst of all this, my best friend passed away suddenly. I was devastated and put my glasses situation on hold as I grieved. A few months later, my father also passed away. I was overwhelmed with loss and grief, and during this entire time, not once did anyone from the office check in with me or follow up about my glasses or contact lenses. After grieving for a couple months I decided I needed to finally resolve the issue. When I returned to the office and discussed the delays, the glasses specialist blamed it on staffing issues but showed no empathy when I mentioned my father's passing. As I was trying to have an open conversation about the difficulties I had been facing with the office, she abruptly went to the back and printed a refund check for the returned glasses. I was shocked. I told her I didn't want a refund, I wanted glasses and contact lenses. I handed the check back, found a pair of frames I really liked, and ordered progressive contact lenses. I left feeling like, finally, things were moving forward. This was February 10th. I was told the new contacts would take about ten days to arrive. I waited. But, instead of getting a call that my contacts were ready, I checked my mail about two weeks later and was shocked to find a letter from the doctor, informing me that she was discharging me as a patient. After two years of back and forth, after all the difficulties and delays on their part, after the time and effort I put in to finally find the right glasses, I was being abruptly dropped as a patient, while I was still grieving the loss of my best friend and my father. Now, I have to start completely over with a new eye doctor. This cold, uncaring treatment was disturbing, and I would not recommend this office to anyone seeking compassionate care or professionalism.