We come to Las Vegas about four times a year, and we always stay at Planet Hollywood. One of the highlights of every trip is seeing Rhonda at the pool. She is always polite, professional, hardworking, and genuinely friendly. She goes above and beyond to make every guest feel welcome, and she truly makes the pool experience enjoyable. My only complaint has nothing to do with the service--it's the lack of a DJ. Rhonda provides excellent service, but the pool just isn't as fun without music and the lively atmosphere a DJ brings. When there was a DJ, the pool felt like a party every day, and it made the experience so much more exciting. Now, it feels pretty quiet and boring. If it weren't for Rhonda's warm, inviting personality and outstanding customer service, I probably wouldn't spend time at the pool, especially without a DJ. Please bring back the fun atmosphere by hiring a DJ again. Rhonda is already doing an amazing job--now the pool just needs the energy and entertainment to match the exceptional service she provides. read more

Rhonda was an amazing server. Very friendly and outgoing. She treats you like you were family. She was on point and came by to check on us every few minutes. If I could give her the five stars, I would. I hope to see her again on our next visit. Thank you Rhonda for being so kind to us. read more

Great pool area. Nice separation of kids and adult pool areas. Plenty of open beach chairs. Foosball and table tennis by the bar. Ashley at the VIP check-in and towel area is super kind and helpful. They have a Flowrider, too! read more

I had a great experience on the FlowRider located on the Scene Pool Deck in Planet Hollywood Las Vegas. Manager Edward made sure we were situated and checked that we were well taken care of throughout our time there. Franky, the lifeguard, was on standby and made sure I stayed safe while riding, which made the experience even more enjoyable. Overall, I had a fun and exciting time and appreciated the excellent customer service. I would definitely recommend the FlowRider to anyone looking for a great time! read more

My husband and his friends really enjoyed this. You get to test your surfing skills and see how long you stand. It's located next to a outdoor bar, so I can have a drink and watch everyone and take pictures. Around the corner from the outside bar there is the main swimming pool and cabanas where we had a pizza delivered. read more

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Ashley was super helpful getting us to ride the flowrider today! Awesome vibes with good people as well :)

Love the flowrider surf machine! Ashely and the management are great. The best pool in Vegas

PH has a decent pool, and my friend had rented a cabana since we were there for his wedding. Everything is pretty much a rental by the pool, which I guess is typical in vegas these days. We had long island ice teas in the cabana which were pretty good. It wasn't too busy in the pool while we were there, but it was sunny and the weather was nice. We decided to try the wave rider thing, which was fun. I probably made a fool out of myself trying to do the stand up board but it was fun anyways. Sarah was on staff; she was friendly and offered encouragement to just have fun. That goes a long way when trying out something new that your nervous about. I did ok, couldn't figure out the standing board though lol. We had a giant pizza delivered to the Cabana, it was impressive (and delicious)! read more

The Scene Pool Deck - S - Swimming Pools Near Me - Las Vegas, Nevada

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Absolute rip off. Do not spend any money for a cabana at the Scene Pool Deck in Planet Hollywood. All of the lower deck cabanas were filthy. We chose the least filthiest one and after being told someone would clean it, we just ended up cleaning it ourselves when no one showed up. Take note of the towel image I posted. That's how filthy it was after just one pass on the table. Ceiling fan doesn't work; TV doesn't work; safe doesn't work; and it's been almost 2 hours and we have not had any attendant come by even though I had to pay an "attendant gratuity" upfront. I am not sure if one of the two girls at check-in is suppose to be doing any of this, but one kept telling us she would bring water over but didn't because she got too busy. We're watching her right now and she doesn't look too busy especially when the two of them just stand there talking to each other. read more

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I have stayed at this hotel before but it was the first time coming to the pool. On Friday I found out they close at 5pm. That's nuts, they want you in the casinos I get it but if I pay $58 resort fees then please stay open at least until 7pm! On Saturday they had a security check so I assumed they got pool party going on. However it was no Wet republic lol it wasn't even close to it, it was regular pool with the adult pool music on Spotify (no DJ) and not busy. Few party cabanas and I saw one with bottle service which was hilarious as it's like you go to a regular pool and suddenly there's a crew for bottle service lol. They serve at the pool but there's also a large bar with free water station. Plus is there's lots of activities including indoor games. That's where also bathrooms and little convenience window for drinks and foods is. Outdoor games too. The all ages pool was small and colder water. I didn't try the hot tub as I didn't even know there was one. Hard to put your stuff away pool side as everything is for sale only even chairs. The section between the two pools is non paying and luckily it wasn't busy there were available ones. I wanted to try to surfing thing however $125 is too much for me and I think most people because I hardly saw it on and people doing it all weekend. On Sunday there was no entrance check, you just walk in which was great as I brought my own beverages. Same as Saturday no DJ just Spotify. We had a good time. Weirdly enough my cover up disappeared while I was in the pool. Drinks start at $35!!!!! Luckily we knew this and prepared at the brunch in miracle mile shops where it was cheap! We did get a few and I gotta say the dole whip frozen drink was excellent!!!!! Recommended! Btw both days they did not check if you have a hotel room key. Another annoyance is the towels: one place for it only that also handles other reservations like cabanas activities etc which caused a line. And then the second day we had to wait for a clean batch to come in to get one. These are weird issues to encounter for a big strip hotel you'd expect an oiled machine working here nope PH got a lot to consider to improve in my opinion. For families this is probably fun but as a girls group for fun we won't be back here, especially the no free chairs by the pool was an issue. Even the Paris next door does that! Regardless, I did have a good time but that's thanks to the company of my group of girlfriends! Btw guest or no guest PH parking is not free! read more

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Michelle the manager of the pool and Sara at the cabana have exceeded our expect this trip. They made us feel welcome and treated us like queens on our vacation. Frankie that runs the wave pool also is awesome. Shout out to our boy Johnny at the pool bar as well. This community of welcoming and hardworking people make me want to come to planet Hollywood every time I'm in Vegas. Thank you so much you guys!!!!! read more

I wanted to thank Krystina with all her help. She went above & beyond to make sure my family's experience was fantastic. She assisted us with our day bed rental. She wasn't sure if any day beds were available, so she took it upon herself to walk the pool to see if there were any available. She found one and was able to rent it to us. That made my family's experience a fantastic one, especially on the 4th of July. Looking forward to our return and hopefully seeing Krystina again. read more

The service by Rhonda was amazing an as the bartender Zach was the best. Made us the best drinks and the DJ was on point!! So glad PH brought a DJ back....the music was on point! read more

The Scene Pool Deck - Lets goooo!! - Swimming Pools Near Me - Las Vegas, Nevada

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So much fun pool side at PH!!! Daybeds are amazing. Highly recommend! We had the best service and Nadine was extremely helpful, fun and made our experience the best!!! We will definitely be back! read more

The Scene Pool Deck - Good times meeting fun people at PH Vegas! Nadine is the best!!! - Swimming Pools Near Me - Las Vegas, Nevada

Sarah was so helpful as we were visiting Planet Hollywood and visited the pool. She was SO accomodating and helpful and kind as we asked questions about the pool and other activities at Planet Hollywood. I would highly recommend the Scene! read more

Sarah is absolutely fantastic...a true professional who understands and practices customer service...don't let her youth fool you...she will do everything in her power to make sure you are taken care of at the south pool of planet hollywood read more

The service out by the pool is outstanding. Kristina and Sarah went above and beyond to get us a quality cabana for our group and the staff took great care of us to make sure we were watered and fed all day. Long pool scene is a blast! read more

Happy 4th of July weekend!!! Thank you to Arianna, Michelle, and their team ONCE AGAIN for their excellent guest service! LOCAL LOVE! To Krystina, Beto, Jen, Meelie, and Julie... THANK YOU!!! Cheers to CONTINUED success!!! read more

The Scene Pool Deck - The essentials - Swimming Pools Near Me - Las Vegas, Nevada

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Love this hotel! Amazing staff and honestly loved the flowrider staff as well, they were so nice to talk to! Michelle and Ariana were so easy to talk to and I loved how helpful they were!!!!!! read more

Michelle did a great job! Great hospitality! Will be back! Provided great service for a birthday party and made sure the cabanas were taken care of. read more

Wow Nadine great customer service for tow flow rider. Thank you. We will be back!! Always an amazing time on the planet hollywood pool deck.

Rhonda was amazing and always made sure we were well taken care of the entire time. Pool area was clean and plenty of spots to lay out. Great music read more

We stayed at Planet Hollywood over looking the pool area .The pool was such a vibe ! They have dj music on the weekends . There is two pools one all ages and also an adult pool . They also have a surf area that looks pretty cool .So in the adult pool when there is no DJ, they are always playing loud music by the pool. I love it !! I love music and it feels like a party when swimming. Sooo Vegas ! They have a bar by the adult pool and also in the middle of the patio area . If you go inside the bar area there is a-lot of foosball games and the restroom are located near there also . At the bar everyone was so friendly and attentive. Overall this was a fun Vegas pool we had a great time ! read more

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Rhonda!!!!! Maybe not the most esthetic pool in vegas but definitely the best service. Rented a cabana at probably the best rate on the strip and Didn't want for anything. Very attentive, personable staff. Great pool day for the fam read more

Rhonda was great & so was the dj !! Had such a great time definitely a go to when you're in Vegas !

Great DJ and pool side waitress Rhonda had the best dance moves and service!!! Love the vibes!!

My husband and I spent 3 days poolside in a reserved daybed while on our honeymoon, and it was amazing! We lounged all day, before exploring at night! The waitresses were all super attentive, checking on us regularly, taking our orders, and serving us right away. A huge shout out to Meelee for her awesomeness and great service!! ​ read more

The Scene Pool Deck - Swimming Pools Near Me - Las Vegas, Nevada

Went to visit the pool at Planet Hollywood. I was impressed with how attentive and friendly the staff was. My son went on the Flowrider which is a simulated wave where you can boogie board or surf. He had so much fun. Big shout out to Nadine for the great customer service definitely made the experience 100x better out in the brutal Las Vegas heat. read more

Had a great time at the pool, very friendly staff! Michelle the Pool Manager was amazing!! very knowledgeable and friendly about the resort along with making us feel very welcomed. Very much enjoyed the pool thanks Michelle !!!:) read more

Rhonda was fabulous! She took care of us and made our day!! Excellent service!!!! Best pool day ever. read more

Our server Rhonda was great, she's was very friendly and fun! We didn't eat any food, but we did have a couple drinks which were fine. expensive, but good. the atmosphere around the pool was good; however the music was WAY too loud. We were hoping for a nice relaxing day by the pool but couldn't hold a conversation and the volume of the music literally hurt my ears. would've been fine background music if it weren't blasting at us constantly at the highest possible volume. a little bit of variety in the type of music would've been welcome as well. read more

Nadine was great!!!!!!!!!!!!!!!!! Flowrider is awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

krystina was amazing, super happy w the experience 10/10 she was very helpful and had an amazing personality

Sarah checked us into our cabana quickly got us set up and the drinks were GREAT. Chill time with boys

Nadine offered the best customer service to my partner and I that I've ever experienced! She was more than helpful, and her attitude was warm and positive. read more

Fantastic trip to the pool Nadine was super friendly and helpful and the Flo Rider was amazing

We had such a great experience renting a daybed thanks to Krystina :) She was welcoming, walked us through our options, answered our questions and made sure we were set up comfortably for the day. The pool itself was perfect too! read more

Sarah was a delight! Thank you @Sarah!! She was very informative and super helpful. She's also funny.

Krystina and Sarah were awesome. Helped answer all of our questions and got us the time slot we wanted!

Krystina was very helpful on giving me directions of the pool deck and the flow rider is a must.