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    The Scorecard Grille

    4.8 (4 reviews)
    Closed 6:00 am - 7:00 pm

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    3 years ago

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    The Hive Sports Bar & Grill

    The Hive Sports Bar & Grill

    4.1
    (310 reviews)
    1.1 mi
    $$

    I've been going to The Hive since it first opened. Like any new business, it had a few minor…read moregrowing pains at the beginning, but it has truly grown into a standout spot in the Anaheim Hills sports and live music scene. The venue features numerous screens throughout, making it a great place to catch all your favorite local teams--especially during playoff season. The atmosphere is energetic and welcoming, perfect for fans and families alike. I'm there most often for the live music. Harry, the owner, does a fantastic job booking a wide variety of bands, particularly on weekends--that's usually when my group and I head over. There's a spacious dance floor, and it's always a fun night for everyone who attends. The food is excellent with a solid variety of options, though I'd still love to see a big, classic hot dog added to the menu someday (hint, hint, Harry!). The service is consistently great, and the staff is always friendly and attentive. If you're in the neighborhood, I highly recommend stopping by to catch a game or check out a local band on the weekend.

    Hi Melene Thank you for your response. I want to acknowledge…read morethat I did eventually sit down without being seated, and I understand that doing so was not consistent with your normal process. For that, I take responsibility. However, I believe your description leaves out important context that contributed to the situation. I waited in line like every other customer and spoke directly with the hostess. She was preparing to seat me, but then informed me that because I did not yet have all four members of my party present, I could not be seated. I explained that some members of my party were still looking for parking while others were on their way, and asked whether I could simply be seated as a party of one while I waited. I had driven a considerable distance specifically for this event and intended to purchase food and drinks. I was told that I could not be seated or served until the rest of my party arrived. What made this especially confusing was that the event had been advertised as first come, first served. Based on that advertising, I reasonably expected that arriving early and waiting in line would secure a place. Instead, I was told I could not be seated or served despite having arrived and waited my turn. Out of frustration, I briefly sat down hoping to get a drink of water and order food while waiting. When I was told I could not sit there, I immediately got up and left the table. I then asked whether there was anywhere else I could at least get food and water while waiting for my friends. Both the hostess and the manager informed me that I could not be served unless my full party was present. What further added to my frustration was watching a party of two get seated shortly afterward. Whether there were circumstances I was unaware of or not, it created the appearance that the policy was being applied inconsistently. My concern is less about being denied a table and more about the inconsistent messaging and customer experience. Had I been clearly informed in advance that "first come, first served" was subject to a full-party seating requirement, I would have planned accordingly. While I can acknowledge my role in the interaction, I believe there is also an opportunity for your business to reflect on how situations like this are communicated and handled. Customer dissatisfaction often comes not from the existence of a policy, but from inconsistent application and poor communication of that policy. Given the number of reviews expressing similar concerns, it may be worth considering whether there is a pattern that deserves attention. I wish your business success and appreciate you taking the time to respond.

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    Steak Dinner and a happy xMom
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    The Scorecard Grille - sportsbars - Updated July 2026

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